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Articles for Category Tag - channel islands

Sure Mobile Mast on Guernsey Website PR 160824

Guernsey Regulator to Approve Spectrum for 5G Mobile Rollout from JT and Sure

15th October, 2025 (0 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has “provisionally approved” the release of new radio spectrum in the 700MHz and 3.6GHz bands in order to enable telecoms operators JT and Sure to roll-out 5G mobile (mobile broadband) services across the islands of Guernsey, Alderney and Sark from “early 2026“.

Channel Islands 2023 Map - Guernsey and Jersey

Channel Islands Customers on Airtel Vodafone Start Migration to Sure

22nd September, 2025 (0 Comments)

Mobile and broadband operator Sure, which serves the English Channel Islands of Jersey and Guernsey, has confirmed that customers of the Airtel Vodafone service have started to be migrated on to their network. The move follows last year’s £48m deal to build a new “world-class” 5G mobile broadband network across the islands as part of Sure’s acquisition of the operator.

Jersey Competition Regulator Softens Rules on Mobile Spectrum for 5G

10th September, 2025 (0 Comments)

The Jersey Competition Regulatory Authority (JCRA) has followed Ofcom’s changes in the UK by making radio spectrum licences for mobile networks on the English Channel Island of Jersey more technology neutral. The move should make it easier for local mobile operators to harness existing allocated spectrum to support the latest 5G (mobile broadband) services.

Jersey Competition Regulator Proposes New Telecoms Security Rules

12th August, 2025 (0 Comments)

The Jersey Competition Regulatory Authority (JCRA) has begun a consultation on introducing new guidance for local telecoms companies on the English Channel Island of Jersey. The aim of this is to help ensure that their broadband, mobile and phone networks are both “inherently secure and reliable“.

Study Highlights Rising Broadband Prices on Guernsey and Jersey

30th June, 2025 (0 Comments)

A new report from Jersey Statistics (PDF) has revealed that, between 2020 and 2024, the average monthly spend by fixed broadband customers on the English Channel Islands of Guernsey went up by 16% to £86.55, and on Jersey it increased by just under 8% to £82.17. But over the same period, inflation on the islands went up by 27.3% and 30% respectively.

JT 5G Mobile Network Starts to Go Live on the Channel Island of Jersey

27th May, 2025 (3 Comments)

State-owned broadband ISP and telecoms operator JT (Jersey Telecom), supported by technology partner Ericsson, have today confirmed that their c. £80 million project to deploy a new 5G based mobile network across Jersey (English Channel Island) has finally started to go live across its first area.

Guernsey Court Overturns £3m of Telecoms Competition Fines

18th March, 2025 (0 Comments)

The Royal Court appears to have overturned an earlier decision by the Guernsey Competition & Regulatory Authority (GCRA), which – between 2019 and 2022 – had fined broadband and mobile providers Sure and JT for allegedly breaking competition rules, including by sharing “commercially-sensitive information” and co-ordinating with each other.

Free Broadband Boost on Guernsey as FTTP Rollout Reaches 75 Percent

27th December, 2024 (0 Comments)

Mobile and broadband operator Sure recently confirmed that their roll-out of full fibre (FTTP) broadband on the English Channel Island of Guernsey had now reached 75% of premises (with take-up of 15,000 premises), which puts them on-track to complete the build phase by the end of 2025. Many customers are also being given free speed boosts as part of the upgrade.

Channel Islands 5G Boost as Sure Complete Airtel Vodafone Acquisition

5th November, 2024 (3 Comments)

Mobile and broadband operator Sure, which serves the English Channel Islands of Jersey and Guernsey, has announced the completion of their move to acquire rival Airtel Vodafone. The deal also signals the start of their pledge to invest £48m into building a new “world-class” 5G mobile network across the islands.

Sure Guernsey Ordered to Repay £115k for Leased Line Overcharging

2nd October, 2024 (3 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has ordered broadband and telecoms operator Sure (Guernsey) Limited to refund a total of £115,360 to customers of their wholesale leased line services, which occurred after the regulator found they had “overcharged” for the service between 1st January 2021 and 31st July 2022.

Guernsey Set for £48m 5G Mobile Boost as Gov Suspends Competition Law

27th September, 2024 (5 Comments)

The States of Guernsey, which governs the English Channel Island of Guernsey (British Crown dependency), yesterday voted to do something extraordinary by temporarily suspending local competition law in order to allow the dominant telecoms and broadband operator, Sure, to acquire Airtel Vodafone. The reward is a £48m deal to deploy 5G services.

Guernsey Mobile Operator Cleverly Disguises Tower as a Yacht Mast

23rd September, 2024 (11 Comments)

Mobile operator and broadband ISP Sure has successfully managed to improve the 4G and 5G signal across the north of Guernsey (English Channel Island) by hiding a new mast in plain sight, which was achieved by deploying the new infrastructure in a marina and making it look like a tall white yacht mast.

Guernsey Make it Simpler for Consumers to Submit Telecoms Complaints

22nd July, 2024 (1 Comment)

The States of Guernsey, which is the government for the English Channel Island of Guernsey, have moved to improve and simplify the handling of consumer broadband, phone and mobile complaints by adjusting their rules to make clear that the States of Guernsey’s Trading Standards Service (TSS) will be the main body for handling such things.

Sure Hike Broadband and Phone Prices on Isle of Man, Jersey and Guernsey

31st May, 2024 (2 Comments)

Network operator and ISP Sure, which is present on the Isle of Man, Jersey and Guernsey, has informed existing customers of their intention to increase mobile, phone and broadband prices – in line with the Retail Price Index (RPI) – by “up to” 6.1% (Isle of Man), 5.8% (Guernsey) and 5.7% (Jersey) from 1st July 2024.

Regulator’s Decision Means Cheaper Guernsey Broadband Prices

18th December, 2023 (4 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has posted its “final decision” on wholesale broadband charges for the English Channel Island of Guernsey, which has called for prices to be slashed by a significantly greater amount than the 11% reduction first proposed in May 2023.

JT Plan £80m Rollout of 5G Mobile on Jersey – Channel Islands

2nd July, 2023 (0 Comments)

State-owned ISP JT (Jersey Telecom) has announced that they are planning to invest £80 million in order to roll out a new 5G based ultrafast mobile broadband network across Jersey (English Channel Island), which is to be deployed using Ericsson’s technology (radio kit etc.).

Guernsey Regulator Orders Broadband Price Cuts of 11%

25th May, 2023 (4 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has ruled that the wholesale charges for broadband services on the English Channel Island, which are paid by ISPs and then passed on to consumers, should be lowered by 11% on average to create a “better deal for end-users while ensuring profits are reasonable.”