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Articles for Category Tag - channel islands

Sure Warn Guernsey Customers MUST Switch from Copper to Fibre Broadband

16th March, 2026 (4 Comments)

Broadband, phone and mobile operator Sure, which in October 2025 rebranded to ‘Sure by Beyon’ to align with the global reach of the Beyon Group, has warned customers on the English Channel Island of Guernsey that the “time is now to switch to fibre” as it won’t be long before the legacy copper line telecoms network is completely switched off.

Channel Islands Regulators Push Forward Solution for JT Mobile Number Porting

3rd March, 2026 (0 Comments)

The regulators for the Channel Islands of Jersey and Guernsey have reached an agreement that should resolve a tricky problem, which meant customers of JT’s mobile service couldn’t keep their existing mobile number when switching to virtual operator Coop Mobile (here). But JT has now agreed to support number ports by 17th March 2026, more than six weeks earlier than first planned.

Competition Concern as JT Blocks Number Transfers to Coop Mobile

17th February, 2026 (1 Comment)

The recently launched virtual mobile operator (mvno) for the Channel Islands, Coop Mobile, has complained to the Jersey Competition Regulatory Authority (JCRA) that rival operator JT has been disrupting the ability of consumers to switch to Coop’s service by preventing them from being able to keep their existing mobile number as part of the process.

New Coop Mobile MVNO Service Launches on the Channel Islands

5th February, 2026 (0 Comments)

A new mobile virtual network operator service has just launched on the Channel Islands called Coop Mobile, which some readers might recall is partly the product of last year’s £48m deal to build a new “world-class” 5G mobile broadband network across the islands (reflecting Sure‘s acquisition rival Airtel Vodafone).

Guernsey Switches Off Copper Network as Full Fibre Rollout Nears Completion

3rd November, 2025 (1 Comment)

Mobile and broadband operator Sure has today started the process of switching off their old copper line telecoms (phone and broadband) network on the English Channel Island of Guernsey, which comes as the network operator’s roll-out of a new gigabit-capable full fibre (FTTP) network on the island nears imminent completion.

JT Group Acquire Isle of Man Broadband and Mobile Provider Manx Telecom

26th October, 2025 (2 Comments)

Broadband, technology and telecoms operator JT (Jersey Telecom), which is owned by The States of Jersey and headquartered in St Helier, has expanded its reach from the English Channel Islands to include the Isle of Man after they partnered with CVC DIF (CVC Capital Partners) to acquire the Manx Telecom Group.

Sure Mobile Mast on Guernsey Website PR 160824

Guernsey Regulator to Approve Spectrum for 5G Mobile Rollout from JT and Sure

15th October, 2025 (0 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has “provisionally approved” the release of new radio spectrum in the 700MHz and 3.6GHz bands in order to enable telecoms operators JT and Sure to roll-out 5G mobile (mobile broadband) services across the islands of Guernsey, Alderney and Sark from “early 2026“.

Channel Islands 2023 Map - Guernsey and Jersey

Channel Islands Customers on Airtel Vodafone Start Migration to Sure

22nd September, 2025 (0 Comments)

Mobile and broadband operator Sure, which serves the English Channel Islands of Jersey and Guernsey, has confirmed that customers of the Airtel Vodafone service have started to be migrated on to their network. The move follows last year’s £48m deal to build a new “world-class” 5G mobile broadband network across the islands as part of Sure’s acquisition of the operator.

Jersey Competition Regulator Softens Rules on Mobile Spectrum for 5G

10th September, 2025 (0 Comments)

The Jersey Competition Regulatory Authority (JCRA) has followed Ofcom’s changes in the UK by making radio spectrum licences for mobile networks on the English Channel Island of Jersey more technology neutral. The move should make it easier for local mobile operators to harness existing allocated spectrum to support the latest 5G (mobile broadband) services.

Jersey Competition Regulator Proposes New Telecoms Security Rules

12th August, 2025 (0 Comments)

The Jersey Competition Regulatory Authority (JCRA) has begun a consultation on introducing new guidance for local telecoms companies on the English Channel Island of Jersey. The aim of this is to help ensure that their broadband, mobile and phone networks are both “inherently secure and reliable“.

Study Highlights Rising Broadband Prices on Guernsey and Jersey

30th June, 2025 (0 Comments)

A new report from Jersey Statistics (PDF) has revealed that, between 2020 and 2024, the average monthly spend by fixed broadband customers on the English Channel Islands of Guernsey went up by 16% to £86.55, and on Jersey it increased by just under 8% to £82.17. But over the same period, inflation on the islands went up by 27.3% and 30% respectively.

JT 5G Mobile Network Starts to Go Live on the Channel Island of Jersey

27th May, 2025 (3 Comments)

State-owned broadband ISP and telecoms operator JT (Jersey Telecom), supported by technology partner Ericsson, have today confirmed that their c. £80 million project to deploy a new 5G based mobile network across Jersey (English Channel Island) has finally started to go live across its first area.

Guernsey Court Overturns £3m of Telecoms Competition Fines

18th March, 2025 (0 Comments)

The Royal Court appears to have overturned an earlier decision by the Guernsey Competition & Regulatory Authority (GCRA), which – between 2019 and 2022 – had fined broadband and mobile providers Sure and JT for allegedly breaking competition rules, including by sharing “commercially-sensitive information” and co-ordinating with each other.

Free Broadband Boost on Guernsey as FTTP Rollout Reaches 75 Percent

27th December, 2024 (0 Comments)

Mobile and broadband operator Sure recently confirmed that their roll-out of full fibre (FTTP) broadband on the English Channel Island of Guernsey had now reached 75% of premises (with take-up of 15,000 premises), which puts them on-track to complete the build phase by the end of 2025. Many customers are also being given free speed boosts as part of the upgrade.

Channel Islands 5G Boost as Sure Complete Airtel Vodafone Acquisition

5th November, 2024 (3 Comments)

Mobile and broadband operator Sure, which serves the English Channel Islands of Jersey and Guernsey, has announced the completion of their move to acquire rival Airtel Vodafone. The deal also signals the start of their pledge to invest £48m into building a new “world-class” 5G mobile network across the islands.

Sure Guernsey Ordered to Repay £115k for Leased Line Overcharging

2nd October, 2024 (3 Comments)

The Guernsey Competition & Regulatory Authority (GCRA) has ordered broadband and telecoms operator Sure (Guernsey) Limited to refund a total of £115,360 to customers of their wholesale leased line services, which occurred after the regulator found they had “overcharged” for the service between 1st January 2021 and 31st July 2022.

Guernsey Set for £48m 5G Mobile Boost as Gov Suspends Competition Law

27th September, 2024 (5 Comments)

The States of Guernsey, which governs the English Channel Island of Guernsey (British Crown dependency), yesterday voted to do something extraordinary by temporarily suspending local competition law in order to allow the dominant telecoms and broadband operator, Sure, to acquire Airtel Vodafone. The reward is a £48m deal to deploy 5G services.