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Articles for Category Tag - DOCSIS 3.1

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Gigabit Broadband Coverage Reaches 85 Percent of UK Premises

7th October, 2024 (24 Comments)

New independent data has revealed that 85.06% of premises across the United Kingdom can now access a gigabit-capable broadband ISP connection (1000Mbps+), which is up from 80% at the end of 2023 and means the first target under the Government’s £5bn Project Gigabit programme has likely been achieved. The figure drops to 70.84% when only looking at full fibre (FTTP) lines.

Virgin Media and Nexfibre Add 11,000 Homes to FTTP Cover in Chester

26th September, 2024 (6 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has announced that they’ve built to cover 11,000 additional homes in the Cheshire (England) city of Chester with their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

New Ofcom Rule on Misleading “Fibre” Terminology Puts Spotlight on Ads Watchdog

17th September, 2024 (15 Comments)

The UK Advertising Standards Authority (ASA) has told ISPreview that they’re “keeping a watching brief” on how Ofcom’s recent move to clampdown on confusing uses of “fibre” terminology (here) may impact their own guidance on advertising claims. But at present, the ASA and Ofcom’s position still appear to be in some conflict.

Ofcom UK to Enforce Rules on Misleading Use of “Fibre” Broadband UPDATE

15th September, 2024 (68 Comments)

The UK telecoms and media regulator, Ofcom, will tomorrow begin enforcing new rules that will only allow broadband ISPs to use terms like “fibre” and “full-fibre” on their websites, and in contracts, if their network brings the fibre optic cables all the way to your home (i.e. FTTP, FTTH and also FTTB).

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Ofcom Launch Easier UK One Touch Broadband ISP Switching UPDATE

12th September, 2024 (20 Comments)

After over 17 months of delays, Ofcom’s new One Touch Switching (OTS) process for fixed line phone and broadband ISPs, which makes it quicker and easier for consumers to switch between providers on physically separate networks (e.g. Openreach to CityFibre or Virgin Media etc.), is today finally going LIVE. But don’t be surprised if your switch doesn’t use it, yet.

Ofcom Predict 98 Percent of UK Covered by Gigabit Broadband in May 2027

4th September, 2024 (25 Comments)

The UK telecoms regulator, Ofcom, has today published the third edition of their forecast for Planned Network Deployments, which predicts that full fibre (FTTP) broadband ISP lines are on course to cover 95-96% of all UK properties by May 2027 (29 million premises) – rising to 97-98% for “gigabit-capable” networks (i.e. FTTP and Cable).

UK ISP Virgin Media Discount Broadband Packages and Bundles

3rd September, 2024 (0 Comments)

New customers looking to join Virgin Media’s broadband service may like to know that the ISP has shaved a few extra pounds off some of their packages and bundles. For example, their 1Gbps standalone plan on an 18-month term is now £39 per month (£78 thereafter), while some of their TV bundles come with a Eufy doorbell & security camera worth £359.98 or £150 bill credit.

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World Broadband Lines Top 1.45bn as UK Full Fibre Grows 7.2% in Q1 2024

7th August, 2024 (0 Comments)

The latest research from Point Topic has revealed that global fixed broadband lines grew by 1.22% (17.55 million) in Q1 2024 (down from 1.6% in Q3 2023) to end the quarter on a total of 1.45 billion connections. But the subscriber growth rate of “full fibre” (FTTP/B) networks in the UK jumped to 7.2% (up from 1.5% in Q3).

Virgin Media O2 See UK Broadband Users Fall to 5.71 Million as Nexfibre Ramps FTTP

26th July, 2024 (12 Comments)

The latest Q2 2024 results from Virgin Media (O2) have today been published, which reveals that they’re now home to 5,710,700 fixed broadband customers (down by -12.2k in Q2 2024 vs +5.3k in Q1) and built another 295,300 full fibre (FTTP) premises – mostly via nexfibre (up from 194k last quarter). Both VM and nexfibre now cover 5m premises via full fibre.

Broadband ISP Virgin Media UK Finally Fixes Upload Profile Fault

18th July, 2024 (14 Comments)

Internet provider Virgin Media (O2) has finally fixed a fault that left a small number of their broadband customers, specifically some of those on top tier packages (e.g. 1Gbps), with half their normal upload rate (i.e. 50Mbps instead of 100Mbps). But it’s unclear why the seemingly simple problem took over a month to resolve.

Virgin Media UK Start Phase 2 of Smart Support to Boost Broadband Reliability UPDATE

8th July, 2024 (12 Comments)

Broadband ISP Virgin Media (O2) has begun the second phase of their effort to deploy the new “Smart Support” service, which aims to boost the reliability of internet connections by proactively identifying and tackling issues remotely at no extra cost. So far only 50,000 users have benefitted from this since its April 2024 launch (here), but new customers will now join them.

2024 H1 – UK Gigabit Broadband Coverage Tops 83 Percent

8th July, 2024 (7 Comments)

ISPreview’s latest biannual UK summary of fixed broadband coverage for H1 2024 has found that “full fibre” (FTTP) ISP networks have grown to reach 67.68% of premises (up from 60.54% in H2 2023) and 83.39% are within reach of “gigabit” speeds (up from 79.86%). Continue on to see details for England, Wales, Scotland and N.Ireland.

Opensignal Examines the Impact of Virgin Media UK Going Wholesale

15th May, 2024 (12 Comments)

Network benchmarking firm Opensignal has published a new report that attempts to analyse the “user experience” impact of Virgin Media’s (VMO2) decision to open up their existing fixed broadband ISP network to wholesale (here) via a new business (NetCo), which is expected to be introduced during the second half of 2025.

Virgin Media O2 See Nexfibre Add 194k UK FTTP Premises as Growth Slows

2nd May, 2024 (11 Comments)

The latest Q1 2024 results have today been released for Virgin Media and O2 (VMO2), which reveals that they’re now home to 5,722,900 broadband customers (up by just 5.3k in Q1 2024 vs 9.5k in Q4 2023) and built another 194,000 full fibre (FTTP) premises via nexfibre (down from c.300k last quarter).

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Sky Broadband and Virgin Media Cut 1Gbps UK Broadband to GBP41

27th April, 2024 (0 Comments)

New residential customers of Sky Broadband and Virgin Media may like to know that both ISPs have just discounted their respective gigabit broadband packages to £41 per month for a limited period of time, although Sky are offering average uploads of 90Mbps and on Virgin it’s 104Mbps.

Virgin Media UK Deploy Smart Support to Boost Broadband Reliability

8th April, 2024 (10 Comments)

Broadband ISP Virgin Media (VMO2) has today begun rolling out a new service called “Smart Support” to a sizeable but limited subset of their customer base, which they say will help to “boost broadband reliability” by proactively identifying and tackling issues remotely at no extra cost for customers.

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CTG Bemoans Lack of Broadband Support in UK Budget 2024

6th March, 2024 (16 Comments)

The CCO of the Complete Technology Group (CTG), Kevin Monaghan, has criticised today’s Spring Budget 2024 announcement for both failing to “crackdown” on broadband ISPs “inflicting substantial mid-contract price hikes” on consumers and not announcing any new provisions to help upgrade digital infrastructure.