
New customers looking to switch to broadband, phone and TV provider Virgin Media (O2) may like to know that they’ll today increase the value of their Contract Buyout (i.e. Switching Credits), which is now worth up to £300 (previously £250) on their top packages – at least for a limited time.
The billing credit, which was first introduced earlier this year (here), is intended to help customers who switch to Virgin Media’s service to cover some or all of the Early Termination Charges (ETC) that may have been levelled against them by their losing / old ISP. But this usually only occurs if you attempt to leave your old ISP contract early, as doing so outside the minimum term often won’t attract ETCs.
New Virgin Media customers who want to take advantage of this must raise a claim within 60 days of activating their service. A final bill from their old provider must also be presented as proof, which needs to clearly show the disconnection fee that has been charged (the bill must not to be older than 30 days from the date the customer ordered their Virgin Media service). Any early termination fees must have also been paid in full to the losing provider.
Advertisement
The related contract buyout terms are here, although the offer is only expected to last until 20th September 2026. Student broadband contracts, 30-day rolling contracts and Essential Broadband (social tariff) customers are excluded (NOT eligible) for this offer. The offer will not apply in your first 14 days of service and will be invalidated if you cancel your Virgin Media service within 14 days of your service starting or before your credit is applied to your account.
Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message and display names can be almost anything you like (provided they do not contain offensive language or impersonate a real person's legal name). By clicking to submit a post you agree to storing your entries for comment content, display name, IP and email in our database, for as long as the post remains live.
Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.