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Articles for Category Tag - EE

 
5G Mobile Wireless Radio Mast

12th August, 2019 (11 Comments)

Mobile operator O2 (Telefonica) has criticised Ofcom’s recent proposal to defragment the 5G ultrafast mobile broadband friendly 3.4-3.8GHz radio spectrum bands after next year’s auction, which they complain favours Three UK (H3G) by allowing them to establish a “kingmaker” position from where they can obstruct rivals.

ee mobile mast tower in scotland

9th August, 2019 (22 Comments)

A new Which? study has found that in 524 out of 650 UK parliamentary constituencies 4G mobile coverage is not available via all four operators to the whole constituency. The most poorly-served city-based constituencies (all under 80% coverage) were Rochford, Southend, South West Devon, Romsey and Southampton North.

ee uk logo

7th August, 2019 (3 Comments)

Mobile network operator EE UK (BT) has today added the option of two new “Swappable Benefits” – Amazon Prime Video (£5.99 per month) and Gamer’s Data Pass (£7.99 per month) – to their 4G and 5G based Pay Month Smart Plans. Such plans usually give you a choice of several included benefits, but you can also add more at cost.

bt uk isp logo

31st July, 2019 (6 Comments)

Customers of BT’s (EE) retail fixed line broadband ISP business (around 9.4 million of them) hit a new record level of internet data traffic after the network peaked at around 13Tbps (Terabits per second) in March, which is up from 10.4Tbps at roughly the same time last year. By comparison their mobile broadband network hit 0.4Tbps.

optical fibre exchange openreach

24th July, 2019 (4 Comments)

ISP BT has picked Canonical’s Charmed OpenStack on Ubuntu – the latter of which is an open source Linux based Operating System (OS) – as a key component of its next generation 5G Core network. Canonical will provide the open source Virtual Infrastructure Manager (VIM) as part of BT’s Network Function Virtualisation (NFV) program.

complaints ofcom report isp broadband tv phone mobile

23rd July, 2019 (11 Comments)

A new report from Ofcom has revealed that Plusnet attracted the most UK consumer complaints for fixed line broadband and phone in Q1 2019, while Vodafone attracted the most gripes for Mobile and TalkTalk for Pay TV services. On the flip side Sky Broadband (Sky TV) and EE generated the fewest fixed line moans.

mobile operator smartphone problems uk spanner

22nd July, 2019 (8 Comments)

The UK communications and media (broadband, mobile, TV etc.) regulator has today set out a range of new measures that are intended to tackle bundles of both mobile handsets and tariffs (airtime contracts) together, which often continue to charge consumers for the handset even once the minimum contract term has ended.

ee uk logo

19th July, 2019 (6 Comments)

New customers of EE’s UK fixed line home broadband and phone (ADSL, FTTC and G.fast) packages may like to know that the ISP will later this morning knock another -£2 off their monthly prices for the first 18 months of service, although this will only be available to order between now and 28th July 2019.

woman customer complaints call center vector illustration eps 10

18th July, 2019 (5 Comments)

A new survey of 3,807 consumers by Which? has revealed the top consumer complaints for each of the UK markets largest TV and broadband ISPs. Overall the study found that 70% had experienced an “issue” with their provider and customers of cable operator Virgin Media were the most likely to have had problems.

communication services

10th July, 2019 (12 Comments)

Ofcom UK has today said that they’re currently probing two zero rated services from EE (‘Music and Video Passes’) and Sky Mobile (‘Sky Watch’) over possible breaches of the EU’s rules for protecting Net Neutrality (i.e. there must be no serious blocking or slowing of access to legal websites or internet services).

5g mobile signal bars uk

8th July, 2019 (13 Comments)

Crowd-sourced analyst firm OpenSignal has today published the first results from their initial real-world benchmarks of 5G based mobile broadband networks across 8 countries (i.e. those that have launched the service). The highest maximum speeds were seen by 5G users in the USA (1815Mbps), while the UK scored the lowest (569Mbps).

bt uk isp logo

2nd July, 2019 (8 Comments)

In an unsurprising development BT has announced that they will launch their own 5G based ultrafast mobile broadband service this autumn, which will initially be made available to subscribers of their premium “Plus” packages. As you’d expect this is due to be based off EE’s national UK network.

ee_htc_5g_hub_mobile_broadband_router

28th June, 2019 (19 Comments)

Mobile operator EE (BT) has today revealed further details about their new 5GEE WiFi plans and advanced HTC 5G Hub (Mobile Smart Hub) wireless router, which will deliver ultrafast mobile broadband speeds to consumers across parts of the United Kingdom. But it’s a bit pricey for what you get.

mobile smartphone and uk sim card sizes

28th June, 2019 (52 Comments)

The telecoms regulator, Ofcom, has today braced the industry for the introduction of their new “Text-to-Switch” (Auto-Switching) system for UK mobile operators like Vodafone, O2, Three UK and EE, which is going live on Monday next week. The new system will make it easier and quicker for consumers to change networks.

ee apple tv 4k

27th June, 2019 (12 Comments)

Mobile operator and ISP EE will today replace their ageing bespoke Pay TV (IPTV) product, which was only available alongside their fixed line home broadband and phone packages, with a new service powered by an Apple TV 4K set-top-box, but it won’t be a particularly cheap add-on.

ee uk logo

24th June, 2019 (5 Comments)

The Information Commissioners Office (ICO) has today imposed a £100,000 fine on BT-owned mobile operator EE after the company sent over 2.5 million direct marketing messages (texts) to its customers during early 2019, albeit without gaining their consent to do so.

internet and uk computer law

24th June, 2019 (4 Comments)

The chair of the cross-party British Infrastructure Group (BIG), Grant Shapps MP, has called on the Competition and Markets Authority (CMA) to investigate claims of “potential collusion between some major operators,” which it’s alleged may have contributed to the sudden collapse of mobile retailer Phones 4U in 2014.

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