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Articles for Category Tag - EE

 
mobile mast uk in circle

20th May, 2019 (2 Comments)

The UK High Court of Justice has ruled that Ofcom must pay back £220m to mobile operators as part of restitution for the regulator’s handling of a licence fee hike to the 900MHz and 1800MHz (3G and 4G) spectrum bands (i.e. £82.4m to EE, £54.4m for Vodafone, £54.4m for O2 and £26.9m for Three UK).

4g_mobile_broadband_uk_wireless_technology

15th May, 2019 (2 Comments)

Crowd-sourced network analyst firm OpenSignal has conducted a short, albeit very interesting, analysis of how the different amounts and frequencies of radio spectrum owned by 4G mobile operators (Three UK, Vodafone, O2 and EE) can impact mobile broadband speeds across the United Kingdom.

mobile mast tower signal uk

13th May, 2019 (12 Comments)

Mobile operators EE (BT), Vodafone, O2 and Three UK have confirmed a new agreement that could help to boost the rural coverage of their 2G, 3G, 4G and future 5G networks. Under the deal a new infrastructure company will be established to help build masts in remote areas. Now they just need Ofcom to agree.

5g mobile signal bars uk

12th May, 2019 (27 Comments)

The trade association for mobile operators, Mobile UK, has warned that many councils currently adopt an “inconsistent” approach to improving mobile connectivity and fixed line broadband is often given a higher priority. Instead the group wants local authorities to take the future roll-out of ultrafast 5G networks more seriously.

ee 4g rapid response vehicle and fire crew uk

10th May, 2019 (9 Comments)

The National Audit Office (NAO) has today issued a damning report into the Home Office’s handling of the new 4G (EE) based Emergency Services Network (ESN), which will now cost a total of £9.3bn (£3.1bn more than forecast in 2015) and it will be July 2029 before the financial benefits outweigh its costs (7 years late).

speed up broadband internet uk performance

8th May, 2019 (20 Comments)

The national UK telecoms regulator has today published their 2019 study of fixed line home broadband ISP speeds, which reports that the average download rate has risen from 46.2Mbps last year to 54.2Mbps now and uploads hit 7.2Mbps (up from 6.2Mbps). But the gap between urban and rural areas has worsened.

ee uk logo

3rd May, 2019 (5 Comments)

Mobile operator and UK ISP EE has begun contacting existing customers of their fixed line home broadband and phone packages in order to inform them of a price hike, which will see some but not all of their related packages increasing by an “average” of +£2 extra per month.

ee sim mobile broadband

1st May, 2019 (18 Comments)

Mobile operator EE (BT) has today launched a new range of “Smart” 4G plans for Pay Monthly customers that come with the UK’s first “swappable benefits” (comprised of the Video Pass, Music Pass, access to the BT Sport app and Extended roaming), as well as the first “lifetime smartphone warranty” from a network.

consumer complaints and feedback uk isp

30th April, 2019 (2 Comments)

Ofcom has today published their 2019 survey of UK service quality, call waiting times, complaints and install times among the largest broadband ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (79%) and Tesco Mobile did the same for mobile (90%).

award best broadband uk ISP gold trophy

23rd April, 2019 (14 Comments)

Consumer magazine Which? has released some results from their latest 2019 consumer survey of Mobile Network Operators (MNO), which ranked Vodafone as the worst overall provider. By comparison Three UK came top of the big four operators, although smaller virtual operators like giffgaff tended to fair the best.

5g mobile sim logo uk

18th April, 2019 (14 Comments)

The UK telecoms regulator has provisionally proposed to accept a request by Three UK, EE, O2 and Vodafone to vary a number of spectrum access licenses for the 3.4GHz, 3.5GHz and 3.6GHz bands in order to facilitate new Active Antenna Systems (AAS), which could help the future roll-out of ultrafast 5G mobile broadband networks.

united kingdom grey green coloured

9th April, 2019 (4 Comments)

Mobile operator EE (BT) has once again come top of the latest Q1 2019 report from OpenSignal, which analysed crowd-sourced data over a 90 day period (starting 1st December 2018) to identify the 4G availability, mobile broadband speeds and latency performance of each UK operator.

manchester_4g_mast_withington_road

6th April, 2019 (158 Comments)

The forthcoming roll-out of new ultrafast 5G mobile networks will in some areas benefit from shorter masts being upgraded to taller ones in order to fit the new infrastructure and improve coverage. But as one example in Manchester shows, such developments have a tendency to attract complaints.

money investment broadband

3rd April, 2019 (1 Comment)

A new survey of around 6,500 respondents has revealed that most UK consumers who haggled for a lower price with one of the largest fixed line broadband ISPs or mobile network operators were successful in saving money. Sky Broadband (Sky TV) appeared to be the most likely to give a discount.

rural mobile mast site uk

1st April, 2019 (16 Comments)

The Country Land and Business Association, which represents 30,000+ landowners (farmers and businesses) across England and Wales, has said that “forcing mobile operators to adopt rural roaming” may be the only way to deliver significantly better 4G coverage in rural areas. But operators now favour a barter system of mast sharing.

network disconnected broadband isp lan router uk

31st March, 2019 (11 Comments)

Ofcom’s new system of automatic compensation will tomorrow be introduced, which requires major UK ISPs to compensate consumers (cash or bill credits) for a total loss of broadband connectivity (i.e. if the outage lasts longer than 2 working days), missed appointments or delayed installs.

virgin media black logo

27th March, 2019 (0 Comments)

Customers of cable ISP Virgin Media Business can now access a new flexible mobile data plan, which for example would allow small and medium sized businesses to buy a company-wide data pool of up to 1000GB (GigaBytes) per month and then share it across a group of SIM cards / devices.

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