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Articles for Category Tag - EE

EE Gives UK Mobile Customers an Early Phone Swap at No Extra Cost

11th August, 2026 (14 Comments)

EE Mobile has today announced that all one million UK customers on their Flex Pay mobile contracts will, from today, benefit from the roll-out of Early Phone Swap. As the name suggests, this feature enables them to upgrade to any new or refurbished handset a year early “at no extra cost“.

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Assessing the Future Withdrawal of UK Mobile MMS Picture Messaging

10th August, 2026 (19 Comments)

An important development recently happened in Germany as mobile operators switched off the Multimedia Messaging Service (MMS), which meant that users would in future be limited to sending pictures, short videos and audio files to other mobile phone users via internet-based messaging platforms (RCS, WhatsApp, iMessage etc.). But this raises the question, when might the UK follow?

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Streetwave Set to Survey Mobile Broadband Coverage Across West Yorkshire

9th August, 2026 (0 Comments)

Network analyst firm Streetwave has revealed that they’ve been chosen by the West Yorkshire Combined Authority in England to conduct a real-world study of mobile network coverage and 4G / 5G data performance across the region, harnessing 12,000km of the county’s road network and testing all three of the primary mobile networks – EE, O2 and VodafoneThree (Vodafone and Three UK).

EE Start Engaging UK Consumer Customers over 2G Mobile Switch Off

8th August, 2026 (27 Comments)

According to ISPreview’s sources, mobile operator EE (BT) appears to be starting the gradual consumer engagement phase of their plan to close down the old 2G network. The move follows last year’s earlier effort to begin engaging their business customers (here) – supporting them to move from 2G to more modern 4G, 5G or Internet of Things (IoT) services.

EE Cuts Contract Buyout to £200 for New UK Broadband Customers

7th August, 2026 (10 Comments)

New customers looking to take a home broadband package from EE may like to know that the ISP has reduced the value of the Contract Buyout (i.e. Switching Credits) they offer from “up to” £300 to £200, except if you take both broadband and a TV bundle in which case the original value is maintained.

RootMetrics Awards EE as the BEST UK Mobile Operator in H1 2026 Study

4th August, 2026 (3 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has this morning published their H1 2026 study of UK mobile networks (calls, texts etc.) and mobile broadband (4G, 5G) speeds. The results once again name EE as the best mobile operator after they scooped up the highest scores and fastest data speeds across most categories.

ISP EE UK Launch 2.3Gbps and 8Gbps Broadband and Confirm Prices UPDATE

31st July, 2026 (61 Comments)

Mobile and internet provider EE (BT) has today confirmed our earlier leak (here) by officially launching their Advanced Full Fibre Broadband packages, offering downloading speeds of 2.3Gbps and 8Gbps to new UK customers. But availability remains limited to the Guildford, Woking and surrounding areas, although this is due to “expand further in the near future“.

EE, BT and Plusnet to Reintroduce UK Home Broadband Activation Fees

31st July, 2026 (35 Comments)

New customers looking to take a home broadband package from one of BT Group’s retail ISPs, including EE and Plusnet, will from today find that they’ll also need to start paying for a one-off broadband activation fee again. The providers haven’t charged an activation fee for the past few years, partly to help boost take-up (a common practice).

ISP EE UK Set to Expand Availability of 2.3Gbps and 8Gbps Broadband Pilot

25th July, 2026 (23 Comments)

Credible sources have informed ISPreview that mobile and internet provider EE (BT) is set to expand the availability of their FTTP-based “Advanced Full Fibre” 2.3Gbps (2,500Mbps) and 8Gbps (8,500Mbps) home broadband pilot on 31st July 2026, which will make it more accessible to the ISP’s existing customer base.

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TalkTalk Attract Most UK Complaints for Broadband and Sky Mobile for Mobile in Q1 2026

23rd July, 2026 (2 Comments)

Ofcom has this morning published their latest Q1 2026 study of quarterly UK consumer telecoms and TV complaints, which reports that TalkTalk attracted the most complaints from customers for fixed broadband services, while Sky Mobile came top of the naughty table for Mobile services and EE did the same for Pay TV. But complaint volumes have fallen to their lowest ever level.

BT Update – Openreach Lose 192K UK Broadband Lines as FTTP Covers 23.4M

23rd July, 2026 (27 Comments)

Telecoms giant BT Group just published a short trading update to the end June 2026, which reveals that Openreach lost a total of 192,000 broadband lines to rivals over the past quarter (improved from -203k last quarter). But their “full fibre” (FTTP) coverage grew to 23.4 million premises (up from 22.92m) and EE’s 5G+ mobile coverage reached 77% of the UK population.

Wavemobile Reaches 5 Millionth Unique Connected UK Mobile Devices

23rd July, 2026 (1 Comment)

Rural connectivity provider Wavemobile, which specialises in deploying both private and public 4G and 5G mobile (mobile broadband) network services to rural communities and specific locations (inc. indoors), has revealed that their network recently had its five millionth unique connected device (this occurred two weeks ago).

Freshwave Brings Indoor 4G Mobile to Chelsea and Westminster Hospital

21st July, 2026 (2 Comments)

Wireless infrastructure provider Freshwave has deployed their 4G Distributed Antenna System (DAS) across the Chelsea and Westminster Hospital, which can be used by any mobile network operator (EE, O2, or Vodafone / Three UK) to help staff, patients and visitors connect to a good mobile (mobile broadband) signal.

BT Reveals Broadband Video Streaming Stats for England v France Match

20th July, 2026 (0 Comments)

Broadband ISP BT (EE) has published new data to show how much of an impact Saturday’s night’s FIFA World Cup 2026 football match between England and France had on the internet provider’s national network, which we’re told saw peak BBC iPlayer traffic extend 75% higher than the peak recorded during the equivalent 10pm–midnight period in an average week.

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Ofcom Rejected More Effective Method of Blocking UK Messaging Scams

17th July, 2026 (3 Comments)

Earlier this week Ofcom introduced new measures to help UK mobile operators “block, limit and disrupt scammers” from sending messaging scams (here). The changes, while positive, overlooked the fact that the regulator ended up rejecting an already adopted (in other countries) and UK developed fix that would have been more effective, partly due to BT and others complaining that it would be too “onerous“.

Streetwave Set to Survey Mobile Broadband Coverage Across Cornwall

17th July, 2026 (3 Comments)

Network analyst firm Streetwave has confirmed that they’ve been chosenb y Cornwall Council in England to survey mobile network coverage and 4G / 5G data performance across the region, harnessing 7,250km of the county’s road network and testing all three of the primary mobile networks – EE, O2 and VodafoneThree (Vodafone and Three UK).

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BT Reveals Broadband Traffic Stats for England v Argentina Match

16th July, 2026 (4 Comments)

The latest data from broadband ISP BT (EE) has revealed that Wednesday’s night’s semi-final FIFA World Cup 2026 football match between England and Argentina triggered the “largest live streaming event ever seen” on the internet provider’s national network.