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Articles for Category Tag - EE

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Streetwave UK Find Peak Time Gaps in Southwark’s Mobile Broadband Capacity

24th April, 2026 (4 Comments)

Network analyst firm Streetwave has today shared the results from a recent study they conducted, which tested the mobile broadband coverage and speed of 4G and 5G networks (EE, Three UK, Vodafone and O2) in the Central London district of Southwark. The results found performance drops significantly at high footfall locations during peak times.

BT Preparing to Launch Smart Hub 3 Broadband Router for UK Consumers UPDATE

24th April, 2026 (45 Comments)

Customers of BT’s residential home broadband ISP packages recently spotted that the provider’s MyBT App had begun including a new advert at the top of its home screen, which promoted a new Smart Hub 3 (SH3) router as “coming soon” and offering “Better WiFi for your home, ready for the future“. But the move has already created some confusion.

Mobile and Broadband Providers May Ration UK Network Use to Cut Energy Costs UPDATE2

22nd April, 2026 (34 Comments)

Mobile network operators, such as EE, O2, Vodafone and Three UK (VodafoneThree), have reportedly warned the government that, in a worst-case scenario, the current energy crisis and rising costs may force some of them to ration access to their network or slow mobile broadband (4G, 5G) speeds in order to reduce energy usage.

Mobile Operators Adopt Freshwave’s New Indoor UK 5G Mobile Solution

22nd April, 2026 (1 Comment)

Wireless infrastructure provider Freshwave has today announced that they’ve worked with UK mobile operators EE, O2 and VodafoneThree (Vodafone and Three UK) to start rolling out the next “evolution” of their indoor focused small cell Omni Network, which could initially only harness 4G but has now been upgraded to handle 5G (mobile broadband).

Telecoms Operators Accused of New Tactic to Reduce Rents on UK Mast Sites UPDATE

22nd April, 2026 (2 Comments)

A new report has claimed that telecoms infrastructure providers in the UK’s mobile network sector are using “new tactics” to secure more favourable lease renewals on mast sites. The tactic is said to be enticing landowners to negotiate without professional representation (i.e. risking agreements that reduce rents or overlook key protections).

SpeedGeo UK Mobile and Broadband Speedtest Study

SpeedGeo 2026 Study Award Fastest UK Mobile and Broadband Providers

22nd April, 2026 (0 Comments)

The SpeedGeo project, which compares global internet quality by benchmarking the connection speeds of real users, has published their 2026 results for the United Kingdom. The outcome once again awards Virgin Media as the fastest broadband ISP, while Three UK came top for mobile broadband (4G, 5G etc.). But some big names are missing.

Gold Award Trophy Held in Hand 123RF - 166249402

Which? Awards the Best and Worst UK Mobile Networks for 2026

18th April, 2026 (15 Comments)

Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 5,137 adult customers in January 2026 about their chosen UK mobile phone operator (mix of Which? Connect panel and members of the public). Overall, Talkmobile topped the table with a customer satisfaction score of 83%, while Three UK placed last on just 65%.

Tenby Mobile Mast by Ryan with permission 080426

The Frustrating 4 Month Case of a Vanishing UK Mobile Phone Mast UPDATE

18th April, 2026 (20 Comments)

At the start of January 2026 a mobile phone mast in the Pembrokeshire (Wales) seaside town of Tenby suddenly disappeared, leaving locals to suffer extremely poor service quality no matter what network they used (some areas even have no signal at all). At the same time some mobile operators continued to deny there was even a problem, until very recently.

Study Finds Mobile Coverage in Caerphilly Boosted by VodafoneThree Merger

14th April, 2026 (0 Comments)

Network analyst firm Streetwave has published the results from a recent survey they conducted into mobile network coverage and mobile broadband (4G, 5G) speed across Caerphilly in Wales, which involved two surveys over an 18-month period and revealed a strong post-merger boost for Vodafone and Three UK (VodafoneThree). On the flip side, O2 actually suffered a decline.

Ookla Name Three UK as Top-Rated Mobile Network for Q3-Q4 2025

11th April, 2026 (3 Comments)

Network benchmarking giant Ookla, which collects data from consumers via their popular broadband and mobile Speedtest.net service, has named mobile operator Three UK as the United Kingdom’s Top-Rated Speedtest Awards winner during Q3-Q4 2025.

Highland Council Bin Lorry Scottish scottishfuturestrust PR 090625

Streetwave UK Find Big Gap in Mobile Broadband Coverage Across Moray

9th April, 2026 (5 Comments)

Network analyst firm Streetwave have today shared the results from a recent survey they conducted, which tested the mobile broadband coverage and performance of 4G and 5G networks – including EE, Three UK, Vodafone and O2 – across the Moray Council area in Scotland. Overall the study found a 40 point performance gap between the best and worst mobile networks.

EE UK Launch AI-Powered Conversational Smart Search for Pay TV Customers

31st March, 2026 (6 Comments)

Customers of broadband ISP and mobile operator EE (BT), specifically those who also take their Pay TV (IPTV) service, can now take advantage of a new AI-powered “conversational” content discovery feature called ‘Smart Search’ that interprets voice searches when spoken in a more natural way. They’ve also added a ‘Mood Matcher’ feature.

Broadband ISP EE Confirms First UK Customer Live on 8Gbps Broadband

27th March, 2026 (53 Comments)

The Director of Home and TV at BT, Luciano Oliveira, yesterday confirmed that broadband ISP EE had “connected its first customer to an 8Gbps full fibre service“, which he said made them the “first major ISP in the UK to reach this milestone” – obviously ignoring smaller players like Youfibre [Netomnia] and B4RN etc. that have done it for a while.

BT to Close Older UK Contact Centres in Accrington, Blackburn and Doxford

25th March, 2026 (1 Comment)

Telecoms and broadband giant BT Group (EE, Plusnet, Openreach etc.) has confirmed to ISPreview that, as part of their ongoing programme to modernise and consolidate the number of offices they have across the United Kingdom, they’ve decided to close their Contact Centres in Accrington, Blackburn and Doxford.

Scam Alert UK Finger on Computer Keyboard Warning

Bitdefender Warns EE UK Customers of Reward Points SCAM Texts

25th March, 2026 (0 Comments)

Network security giant Bitdefender has issued a notice to customers of EE’s broadband and mobile services (as well as some non-customers), which cautions them to be on the lookout for fraudulent text messages (SMS) about expiring “reward points“. The dead giveaway here is that the provider doesn’t actually have a reward points (loyalty) scheme.

Mobile Operator Spusu UK Celebrates Topping 150,000 Subscribers

19th March, 2026 (12 Comments)

The SIM-Only mobile provider Spusu, which holds a virtual operator (MVNO) agreement to harness EE’s 4G and 5G (mobile broadband) network, has today announced that they’ve reached a key milestone by growing to total 150,000 active subscribers in less than three years since launch in the UK.

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New Report Claims Small Changes Can Deliver Big 5G Mobile Boost for England

18th March, 2026 (2 Comments)

A new report from The YIMBY Initiative (TYI), which describes itself as a cross-party UK research led think-tank, has today argued that “small changes” to existing legislation and frameworks could reform the planning system just enough to help boost the deployment and coverage of 5G based mobile broadband networks.