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Articles for Category Tag - EE

 

7th April, 2020 (0 Comments)

The annual Broadband Genie 2020 survey has today presented several awards to Zen Internet and Direct Save Telecom (DST), which saw both UK ISPs scoop wins across multiple categories. In particular Zen scooped the “Best Broadband Provider” accolade among others, while DST won for value and customer care.

7th April, 2020 (3 Comments)

Over the past few weeks all of the major UK mobile operators (O2, Vodafone, etc.) have responded to the Coronavirus (COVID-19) crisis by, among other things, zero rating (no charge) data usage on specific support websites (e.g. NHS). But this doesn’t always work as advertised and can still eat into your allowance.

6th April, 2020 (0 Comments)

Over the past couple of weeks the increasingly absurd anti-5G campaign has taken a chilling turn. Videos have emerged of arson against several UK mobile masts and engineers being abused while doing their jobs. The criminal activity has been fuelled by a bogus conspiracy theory that links the spread of COVID-19 to the 5G roll-out.

3rd April, 2020 (20 Comments)

Customers of Virgin Mobile UK (Virgin Media), specifically their Pay Monthly subscribers, may be pleased to know that the operator has today launched the ‘Wi-Fi Calling‘ feature on their service at no additional cost, with usage deducted from your existing airtime allowance. But you’ll need a supporting Smartphone to benefit.

2nd April, 2020 (3 Comments)

Mobile operator EE (BT) has predictably topped the latest Q1 2020 report from Opensignal, which analysed crowd-sourced data over a 90 day period (starting 1st December 2019) to identify operators with the best UK 3G, 4G and 5G availability, mobile broadband speed and latency performance etc.

31st March, 2020 (6 Comments)

RootMetrics appears to have invented a time machine, which has today enabled them to publish the results from over 94,000 scientific tests of mobile network and mobile broadband performance conducted across Scotland during “the first half of 2020” (but.. it’s March). Once again EE (BT) comes top, while Three UK sits at the bottom.

29th March, 2020 (0 Comments)

Most of the major UK broadband ISPs and mobile network operators have today agreed a set of “important commitments” with Ofcom and Government (DCMS) help to support and protect “vulnerable consumers,” as well as those who may become vulnerable due to circumstances arising from COVID-19 (Coronavirus).

27th March, 2020 (27 Comments)

Broadband and mobile providers EE (BT) and Virgin Media UK have today posted some interesting snapshots to help illustrate how the current spread of COVID-19 (Coronavirus) is impacting the way their customers make use of internet connectivity, which among other things show a big surge during the Prime Minister’s daily briefings.

24th March, 2020 (0 Comments)

Last night’s decision by the UK Government to order the immediate closure of all shops selling “non-essential goods” has begun to hit, with mobile operators Three UK, O2 and BT (EE) all confirming that their high street outlets have been shut and must remain that way until told they can reopen.

24th March, 2020 (14 Comments)

Yesterday was an important day for broadband ISPs in the United Kingdom because it was the first working Monday after the mass closure of schools, which has concentrated the demands of both home (remote) working and family internet traffic on to residential connectivity. But as expected the day was busy, albeit uneventful.

20th March, 2020 (10 Comments)

Mobile operator EE UK (BT) has once again refreshed their range of Pay-As-You-Go packs, which they say come with “more data than ever before” (i.e. data / broadband allowances up to 60GB) and each one will receive the operator’s “superfast 4G speeds.”

20th March, 2020 (4 Comments)

BT (EE) has today become the latest broadband ISP and mobile operator to offer some free extras and support to their customers, which among other things includes changes to help the most vulnerable and ensuring that all of their users can access “unlimited” home broadband (no data caps).

18th March, 2020 (4 Comments)

The telecoms regulator, Ofcom, has today revealed some more details about the new £1bn Shared Rural Network (SRN), which aims to extend UK geographic 4G mobile coverage to 95% by the end of 2025, and explained how they will assess the compliance of O2, Vodafone, Three UK and EE (BT) with those commitments.

17th March, 2020 (2 Comments)

Customers of O2, EE, Vodafone and Three UK – as well as various virtual (MVNO) mobile providers – are today reporting sporadic connectivity problems with making calls, which began at just after 10am today. Some reports have claimed that this issue allegedly stems from an interconnect fault on O2’s network.

17th March, 2020 (4 Comments)

As expected Transport for London (TfL) has today announced that their planned trial with O2, Vodafone, Three UK and EE (BT) of a new 4G mobile (mobile broadband) network along the Jubilee Line (platforms and tube trains in tunnels) – between Canning Town and Westminster stations – will go live tomorrow.

13th March, 2020 (6 Comments)

The UK telecoms regulator has today finalised their rules for this year’s forthcoming auction of the 700MHz and 3.6-3.8GHz radio spectrum bands, which hopes to boost new 5G mobile network coverage and mobile broadband speeds further into the Gigabit-capable (1000Mbps+) territory.

12th March, 2020 (11 Comments)

Last year’s confession by BT that they had failed to immediately apply Ofcom’s new price cap on UK calls to 118 numbers (Directory Enquiries) until June 2019 (here), which resulted in several thousand of EE’s mobile customers being overcharged, has resulted in the operator being fined £245,000.

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