Home » UK ISP News Archive » Article Tag: EE (1428 Posts)

Articles for Category Tag - EE

BT and EE Extend Gov’s 4G Emergency Services Network for 7 Years

2nd December, 2024 (8 Comments)

The UK Government has signed a new £1.29bn deal with BT (EE) to extend their operation of the 4G based Emergency Services Network (ESN) for another 7-years. But after years of delays and disputes, only some of which is related to EE’s side of things, the Home Office still doesn’t expect the ESN to be fully operational until 2029.

EE UK Boosts 4G and 5G Mobile by Refarming More 3G Spectrum

28th November, 2024 (13 Comments)

Mobile operator EE (BT) has confirmed to ISPreview that they’ve “started the work” to repurpose more of their old 3G radio spectrum for use by modern 4G and 5G based mobile networks, which is said to already be delivering “performance improvements” (e.g. faster mobile broadband speeds) for customers in “thousands of postcodes” across the UK.

EE and BT’s UK Consumer Division CEO Marc Allera to Step Down

27th November, 2024 (5 Comments)

Telecoms and broadband giant BT Group has today announced that the CEO of their UK Consumer Division (EE), Marc Allera, is to step down from the role on 31st March 2025. The operator also confirmed that Claire Gillies would then become CEO-Designate and a member of its Executive Committee on 10th December 2024, as part of a transition process.

384,890 Customers Take Utility Warehouse’s UK Broadband Services

26th November, 2024 (5 Comments)

Energy and communications provider Telecom Plus, which trades as Utility Warehouse (UW), has today published their latest Half Year Results (H1 2025) to 30th Sept 2024 and revealed that their broadband ISP grew its total UK customer base to 384,890 (up by 10.09k since H2 2024) and their mobile base hit 526,167 (up by 59.95k).

EE UK to Refresh Mobile Roaming Plans and Scraps Old Products UPDATE

21st November, 2024 (45 Comments)

Mobile operator EE (BT) has begun to inform their UK customers, specifically those with inclusive roaming, that their “current roaming products will be removed” from 25th December 2024. The plan is to replace them with new roaming plans, due for launch on 4th Dec 2024, but this has left some existing customers confused about the impact.

Argyll and Bute map by Streetwave PR 191124

Streetwave to Conduct County-Wide Mobile Coverage Study of Argyll and Bute

19th November, 2024 (0 Comments)

The Argyll and Bute Council (ABC) in Scotland has joined forces with network analyst firm Streetwave and the Scottish Futures Trust (SFT) to conduct the “first county-wide mobile coverage survey” in Scotland, which will mirror similar studies that are already being conducted across other parts of the UK.

complaints ofcom report isp broadband tv phone mobile

Ofcom Put NOW, EE and O2 on Naughty Step for UK Telecoms Complaints – Q2 2024

14th November, 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

Seven More 4G Mobile Mast Upgrades Go Live Across Rural Wales

14th November, 2024 (6 Comments)

The UK government (DSIT) has this morning announced that seven more 4G (mobile broadband) mast upgrades have gone live across North, South West and West Wales as part of the £1bn Shared Rural Network (SRN) project. The work will benefit parts of Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park and Bontgoch.

First SRN O2 Total Not Spot 4G Site on Uist PR 121124

O2 Switch On First Publicly Funded UK 4G Mobile Mast for Total Not Spot Areas

12th November, 2024 (9 Comments)

Mobile operator O2 (Virgin Media) has today marked an important milestone by switching on the UK’s first publicly funded “Total Not Spot” (TNS) 4G (mobile broadband) mast site on South Uist in Scotland, which forms part of the £1bn industry-led Shared Rural Network (SRN) programme and its efforts to extend mobile coverage into remote rural areas.

Google-Pixel-8a-Promo-Image-from-Official-Website

Google Pixel Owners Suffer UK Mobile Calling Problems on Spusu

11th November, 2024 (16 Comments)

Some customers of SIM-Only mobile operator spusu, specifically those that own various particular models of Google’s popular Pixel Smartphones, have been complaining that they often struggle to make or receive calls on the operator’s network when connected via 4G (VoLTE). But efforts are underway to resolve the problem.

smartphone apple iphone unsplash free image

EE UK to Withdraw Mobile Shared Number Service from Apple Devices

11th November, 2024 (20 Comments)

Mobile operator EE last week began informing users of their Smart Number (Shared Number) service that they will discontinue support for Apple’s iPad and MacBook devices on 9th December 2024. The service gives customers the ability to make and receive calls and texts using the same number across multiple devices.

BT-Group-2024-name-on-side-of-office-building

BT Group See FTTP Broadband Cover 15.9 Million UK Premises as 5G Tops 80 Percent UPDATE

7th November, 2024 (29 Comments)

The BT Group has today published their latest biannual H1 FY25 results to Sept 2024, which reveals that Openreach’s UK full fibre (FTTP) broadband ISP network added 2.1 million premises to their coverage in H1 to cover 15.9m, while EE’s 5G mobile coverage increased to 80% of the population (up from 75% in H2 FY24). The fibre build rate has also been accelerated again.

mobile network speed test on UK smartphone

nPerf Finds Top EU Countries Beat UK for Mobile Broadband Speeds

31st October, 2024 (8 Comments)

Internet benchmarking firm nPerf has today released the results of a new study into mobile broadband (3G, 4G and 5G) performance across several EU countries, which analysed 61,696 internet speed tests via their app (crowdsourced) to reveal that the average UK download is 80Mbps – this makes the country slower than Italy, Spain, Germany, Ireland, France and Portugal.

EE to Put 5G Standalone Mobile Network Live in 16 New UK Locations

28th October, 2024 (23 Comments)

Broadband ISP and mobile operator EE (BT) has this morning announced the next batch of 16 new UK locations (towns and cities) where their new 5G Standalone (SA) network will be deployed “before the end of the year“, which will bring various benefits such as faster speeds, network prioritisation and other features to customers.

Call-of-Duty-Black-Ops-6-Image-from-Activision

Black Ops 6 Drives Biggest Ever UK Gaming Traffic on EE and BT Network

25th October, 2024 (0 Comments)

Consumer broadband ISP, phone, mobile and TV provider EE (BT) has today claimed that this week’s release of “Call of Duty: Black Ops 6” on PC and consoles has “driven the biggest ever amount of gaming traffic for a game launch” on their network, with the largest spike actually hitting on Monday (21st) due to the start of the preload period.

BT Group and EE UK Switch-On First Self-Powered 5G Mobile Site

23rd October, 2024 (16 Comments)

Broadband ISP and mobile operator EE (BT) has today become the latest network operator to switch-on a self-powered 4G and 5G (broadband) mobile site, which uses a mix of solar power and a wind turbine to help support its operation in a remote rural area of the Shropshire Hills (England). The deployment represents a trial, but more could follow.

EE UK Overcharges Some Mobile Customers by Hundreds of Pounds

10th October, 2024 (9 Comments)

Mobile network operator EE UK has confirmed to ISPreview that it overcharged a “very small” number of customers, in some cases by hundreds of pounds, for calls that should have been included as part of their bundled allowance. The issue appears to have occurred as part of the operator’s move to adopt a new billing system.