Home » UK ISP News Archive » Article Tag: EE (1130 Posts)

Articles for Category Tag - EE

Ofcom Clamps Down on Pricing for UK Mobile and Handset Bundles

26th September, 2018 (19 Comments)

The UK telecoms regulator, Ofcom, has today proposed a number of measures that will seek to tackle concerns over airtime packages (e.g. bundling the cost of a Smartphone and Mobile plan together), which can result in consumers continuing to pay the same monthly charge even after their contract has ended.

Tutela Name Fastest UK 4G and 3G Mobile Operators for August 2018

25th September, 2018 (11 Comments)

New research from crowd-sourced data analysis company Tutela has revealed how O2, EE, Three UK and Vodafone performed – in terms of 3G and 4G mobile data (mobile broadband) connectivity – during August 2018. As usual two operators appear to dominate the results table more than most.

Delayed 4G Emergency Services Network Adopts Phased Roll-out

24th September, 2018 (3 Comments)

The UK Government appears to have finally given up on their original and much delayed deployment plan for the new £1.2bn Emergency Services Network (ESN), which will be rolled out by the Home Office using 4G technology (supported by EE, Motorola and KBR). It’s now going to take a lot longer.

EE UK Launch 500GB Data Allowance on 4G Home Broadband Plans

20th September, 2018 (38 Comments)

Mobile operator EE has quietly revamped their range of 4G based wireless 4GEE Home Broadband plans by introducing some of the biggest monthly data allowances we’ve ever seen, which go all the way up to 500GB (GigaBytes). Except you’ll need deep pockets to afford them.

Mobile Operators Criticised – Charging Extra for Phones You’ve Paid Off

19th September, 2018 (5 Comments)

The Citizens Advice agency has accused EE, Vodafone and Three UK of “routinely charging customers extra” for their handsets after they have been paid off, which occurs when you bundle a handset with your mobile plan but continue to pay the same monthly fee even after your contract ends.

Ofcom Proposes Options to Improve UK Mobile Network Coverage

14th September, 2018 (9 Comments)

Ofcom has today published the technical advice that they recently submitted to Government, which proposes a number of ways in which near universal UK Mobile (3G, 4G, 5G) coverage might be achieved (public subsidy, rural wholesale access etc.), beyond what will be established via their forthcoming auction of the 700MHz band.

Government to Protect Free EU Mobile Roaming Regardless of Brexit

13th September, 2018 (9 Comments)

The UK Brexit Secretary, Dominic Raab, has this morning confirmed that both Vodafone and Three UK have committed to retain free EU mobile roaming after Brexit and that the Government would “legislate for a limit on roaming charges” in the event of a no-deal outcome.

Ofcom UK Appoint Ex-BT Man Mansoor Hanif as New CTO

12th September, 2018 (7 Comments)

The UK telecoms and media regulator, Ofcom, has today announced that former BT / EE Director Mansoor Hanif has been appointed to become their new Chief Technology Officer (CTO), effective from 17th September 2018. He takes over the position from Steve Unger, who departed Ofcom in June.

EE Refarm UK 3G Spectrum Bands into Ultrafast 4G Mobile Broadband

11th September, 2018 (35 Comments)

Mobile operator EE (BT) has today confirmed that they’ve begun the process of re-farming (converting) their existing 3G mobile services in the 2100MHz radio spectrum band, which means that they can instead be used to help boost 4G data (Mobile Broadband) speeds and reliability.

Zen and Plusnet Come Top of 2018 Biannual MSE Broadband Survey

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

ISP BT Launches UK Data Only Mobile Broadband SIM Plans

7th September, 2018 (18 Comments)

Consumer telecoms provider BT Mobile has today expanded their UK range of EE based 4G Mobile services by introducing their own set of SIM Only Data plans, which naturally include bonuses and value-added extras for customers of their existing fixed line broadband ISP services.

Belfast Named Top of 16 UK Cities for Mobile Network Performance

5th September, 2018 (0 Comments)

RootMetrics and IHS Markit have today published the results of a new H1 2018 study into 4G and 3G mobile network operator performance across 16 of the United Kingdom’s “most populated metropolitan markets” (cities), which found that Belfast was the best and London the worst.

Mobile Operators Call on UK Councils to Help Boost Network Coverage

5th September, 2018 (5 Comments)

The trade association for mobile network operators in the United Kingdom, Mobile UK, has today published a new report that aims to improve service coverage (2G, 3G, 4G etc.) by highlighting how local councils can help to both build and benefit from new telecoms infrastructure.

EE Moves to Improve UK Support for Customers with Hearing Loss

21st August, 2018 (0 Comments)

Mobile operator EE has moved to improve its support for deaf customers by partnering up with Action on Hearing Loss (AoHL), which among other things claims to have conducted a “thorough assessment” of its call centres in order to develop best practices for supporting those with hearing loss.

Big Broadband ISPs Must Improve UK Support for Deaf Users

14th August, 2018 (6 Comments)

Living with a hearing problem is no fun and there can be different forms of such disabilities, which means a solution that works for one group may be unusable for others. Suffice to say that we expect the largest broadband ISPs to cater for such scenarios but a new investigation by Cable.co.uk suggests some are falling short.

RootMetrics H1 2018 Study Name EE and Three UK Best for Mobile

14th August, 2018 (17 Comments)

The latest “scientific” H1 2018 examination of 4G and 3G mobile network operator performance across the United Kingdom, which was conducted by RootMetrics and IHS Markit, has today seen EE and Three UK come top with a quality score of 96 and 93 out of 100 (respectively).

EE UK Add TV Casting and Inclusive Mobile Data to BTSport App

25th July, 2018 (6 Comments)

Customers of UK mobile operator EE with the BTSport App can now make use of a new TV casting feature from their Smartphone, which enables them to watch the content in HD on multiple devices. As a bonus the first 3 months of access will be offered free and won’t suck your data allowance.