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Articles for Category Tag - EE

Over 50 Cross Party UK MPs Call for Better Rural 4G Mobile Coverage

13th May, 2018 (13 Comments)

More than 50 MPs have signed a letter by the All-Party Parliamentary Group (APPG) on Rural Services that calls on the government’s digital secretary, Matt Hancock, to ensure that 95% of the UK’s landmass can access a mobile service from all operators (Three UK, Vodafone, EE and O2) by the end of 2022.

Ofcom Study Tests O2, Three UK, Vodafone and EE Mobile Performance

9th May, 2018 (3 Comments)

The latest 2018 Consumer Mobile Experience report from Ofcom has used crowdsourced data to reveal some interesting details about the performance of 3G and 4G mobile networks in the United Kingdom, which among other things finds that 86% of urban vs only 73% of rural users are satisfied with their service.

Ofcom 2018 Study – Average Home Broadband Speeds Hit 46.2Mbps

9th May, 2018 (9 Comments)

Ofcom has published their annual study of fixed line home broadband ISP speeds across the United Kingdom, which reveals that the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

Ofcom UK Launch Probe of EE’s Early Termination Charges

4th May, 2018 (26 Comments)

Mobile and broadband provider EE has today become subject to a new probe by the national telecoms regulator. Ofcom intends to examine whether the operator’s Early Termination Charges (ETC) comply with its obligations. ETCs apply to customers that choose to exit their contract early.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

GWS Reveals Top Most Reliable UK Mobile Operators in 32 Cities

25th April, 2018 (3 Comments)

A new study conducted by Global Wireless Solutions, which combined controlled network testing with an analysis of consumer behaviour and expectations of performance, has revealed which UK cities deliver the most reliable mobile network per operator. It’s good news for O2 and bad for Vodafone.

EE UK Boost 4G Mobile Coverage in Scotland with 90 New Masts

25th April, 2018 (13 Comments)

Mobile operator EE (BT) has completed the construction of its 90th brand new mast site in Scotland within the last 12 months, which has helped to boost their 4G landmass (geographic) network coverage in the country to more than 75%. By comparison EE’s overall landmass coverage of the UK is 90%.

Which? 2018 UK Mobile Network Survey Ranks UW and Giffgaff Top

24th April, 2018 (4 Comments)

Consumer magazine Which? has published the results from their latest 2018 consumer survey of Mobile Network Operators (MNO), which ranked Utility Warehouse top with a customer score of 84% and they were followed by giffgaff (81%). Sadly Vodafone retains the bottom spot.

Peak Time Congestion Hits Hardest for Broadband ISP Plusnet

23rd April, 2018 (17 Comments)

A new study into the impact on broadband ISP download speeds of peak (afternoon) vs off-peak (morning/daytime) internet usage at the largest six broadband providers in the United Kingdom has revealed that Plusnet suffers the biggest proportional drop in performance, while oddly TalkTalk got faster.

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

Ofcom Publish Final Results from the UK 4G and 5G Mobile Auction

13th April, 2018 (12 Comments)

As expected the UK telecoms regulator has today finalised precisely how much extra mobile spectrum has been won in the recent auction of the 4G friendly 2.3GHz and future 5G targeted 3.4GHz radio spectrum bands, which saw EE (BT), O2, Three UK and Vodafone spend a total of £1.37bn.

RootMetrics Show 4G Coverage in 16 UK Cities by Mobile Operator

11th April, 2018 (1 Comment)

RootMetrics has today published another batch of results from their latest study, which reveals the 4G (LTE) network coverage of the United Kingdom’s four primary mobile operators across 16 of the biggest UK cities. EE delivered the best coverage but often only by the narrowest margin.

8 of the Most Popular UK Rail Transit Lines Ranked by Mobile Quality

11th April, 2018 (2 Comments)

A new RootMetrics study has ranked eight of the United Kingdom’s most popular rail transit lines by the quality of their on-board Mobile (3G and 4G) network connectivity. Overall those taking a train via the ‘London Paddington to Reading‘ route are likely to have the best experience.

Q1 2018 OpenSignal Report Awards EE as Best UK Mobile Operator

5th April, 2018 (0 Comments)

The latest Q1 2018 report from OpenSignal, which used crowd-sourced data from 61,121 devices (Smartphones etc.) and 890 million tests to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has once again seen EE sweep the awards.

Ofcom Reveal Initial UK 4G and 5G Mobile Spectrum Auction Winners

5th April, 2018 (12 Comments)

The UK telecoms regulator has today revealed the preliminary winners from their auction of the new 4G Mobile friendly 2.3GHz and future 5G destined 3.4GHz radio spectrum bands. All of the major mobile operators have won a slice and the total value of the principal stage is £1,355,744,000.

BT Mobile UK Has Finally Launched Wi-Fi and 4G Calling

3rd April, 2018 (14 Comments)

Customers of the BTMobile service may be pleased to know that they too can now access a proper Wi-Fi Calling service, which means you can make calls over your home broadband or public WiFi network, even if there’s no mobile signal. The operator has also added 4G Calling (better known as Voice over LTE).

Which? Rank UK Broadband ISPs by the Top Four Complaints

2nd April, 2018 (15 Comments)

A new survey of more than 1,900 broadband customers across 12 different ISPs has revealed how each are ranked when ordered by the top four most common service complaints (price hikes, slow speeds, connection problems and router faults).