Uswitch 2022 Awards Reveal the Best UK Mobile Operators
The winners of the annual Uswitch.com Mobile Awards 2022 have just been unveiled, which among other things saw giffgaff win the “Network of the Year” award again, while Tesco Mobile scooped “Best Network for Customer Service” and Three UK was named the “Best Network for Data“.
As with their fixed line awards from a few days ago, the site selected its winners via a combination of methods. Most of the categories were decided based on a survey of 19,624 UK consumers (conducted between 24th November and 7th December 2021), while a few others were chosen by a panel of judges from the fields of consumer affairs, personal finance and technology.
Respondents were asked how satisfied they were with different aspects of their mobile service. We should add that the “Fastest Mobile Network” (mobile broadband) award was separately based on speedtest data from Opensignal.
2022 Uswitch.com Mobile Award Winners
Best Network of the Year (Public choice)
giffgaffFastest Mobile Network (Data from opensignal)
EEBest Network for Customer Service (Public choice)
Tesco MobileBest Network for Data (Judges’ Choice)
Three UKBest Network for Roaming (Judges’ Choice)
O2Most Popular Mobile Network (Public choice + internal data)
O2Best Value Pay Monthly Network (Public choice)
Tesco MobileBest Pay Monthly Network (Public choice)
BTBest PAYG Network (Judges’ Choice)
giffgaffBest SIM only Network (Judges’ Choice)
giffgaffBest Value SIM only Network (Judges’ Choice)
SmartyHandset of the Year (Judges’ Choice)
Google (Pixel 6 Pro)Manufacturer of the Year (Judges’ Choice)
SamsungMobile Reseller of the Year 2022 (Judges’ Choice)
Mobile Phones Direct
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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Giffgaff really just wow, smarty should be there
Totally agree, Giffgaff uses the traffic managed O2 network I believe. Not as good as Smarty.
It’s not traffic management, just congestion.
If it’s on O2 and an MVNO it’s traffic management,
There is traffic priorities on O2, where some MVNOs are lower priority for data traffic if that cell is under high load.
Giffgaff pay posters to post in their community forum through payback, up to £100 a month. I wonder if many of those voted for this.
Giffgaff network of the year, seriously? I’m about to leave it and go back to EE. I didn’t realise Giffgaff had a ludicrously slow speed cap on its data when I signed up. It’s limited to about 2 Mbps. It’s terrible.
Also there is no WiFi calling or VoLTE on Giffgaff.
I have tried VOXI network. They use Vodafone. VOXI allows customers to use 5G, Wi-Fi calling, VOLTE and visual voice mail.
Most of the time getting speed over 200Mbps on 5G.
Not my experience, slow 5G speeds and worse 5G coverage of any operator.
Vodafone on 5G is what Three were like back in 2018 on 4G so I wouldn’t recommend them until they sorted out the coverage and speeds.
***Guest*** There is nothing wrong with Three’s 4G. I’ve been using it for nearly a year, perfectly good speeds for the £18 p-m plus b-y-o-d. They spend money on infrastructure in my area. Download speeds of nearly 90 meg. I’ll be looking to stay with them when the contract ends soon. I was paying more for ADSL but getting less
May be **Guest** get paid by giffgaff for reviews.
I guess it depends where you live. I note you said “They spend money on infrastructure in my area” – well I don’t think they do in mine, NW10! They used to be very good but are certainly no longer “Best Network for Data” here. I’d been with them for about five years and they were fine until about a year ago, then things went downhill and eventually deteriorated to the point where in busy evening periods data-heavy pages on some sites simply would not load, so in December I finally gave up and left them. I’m not a heavy user, so 1p-Mobile’s 50GB/month for £15 looked worth a try (they use EE) and, having switched, I don’t have any complaints, it does the job.
Asda mobile. £5 a month volte, Wi-Fi calling & roaming. Been with them for six months & had no problems.