Home » UK ISP News Archive » Article Tag: Internet Privacy (337 Posts)

Articles for Category Tag - Internet Privacy

Internet disconnection and broadband ISP information on uk computer screen

ISP Virgin Media UK Warns Parental Controls on New Devices Still Confuse

18th December, 2024 (9 Comments)

A new survey of 1,020 people in the UK, which was conduct by Strand Partners on behalf of broadband ISP Virgin Media (O2) and Internet Matters, has found that 44% of parents don’t know how to add safety controls or tools to the tech (devices) they’re planning to gift this Christmas. This is despite 82% being worried about their children having unrestricted access to the internet.

Censorship and forbidden speech warning sign uk internet

Ofcom Publish New Online UK Internet Safety Codes of Practice

16th December, 2024 (20 Comments)

Ofcom has today published the “first edition” of its new online UK safety codes of practice for “tech firms” (e.g. social media) and smaller websites under the government’s Online Safety Act (OSA). Providers now have 3 months to ensure they’re able to tackle “illegal harms” (content), such as terror, hate, fraud, child sexual abuse and assisting or encouraging suicide.

Ransomware Group Claims to Have Breached One of BT’s UK Systems

5th December, 2024 (9 Comments)

Broadband and telecoms giant BT Group has confirmed that a ransomware gang made an “attempt” to compromise their BT Conferencing business platform. The group, which calls itself Black Basta, claims to have stolen 500GB (GigaBytes) of sensitive and financial data, although the UK operator has yet to confirm this.

Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE

14th November, 2024 (18 Comments)

Mobile operator O2 (Virgin Media) has done something rather crafty by creating a “human-like” AI (Artificial Intelligence) ‘Granny’ called Daisy, which is designed to answer calls in real-time from fraudsters and then keep them on the phone and away from customers for as long as possible – wasting them time and money.

Scam Alert UK Finger on Computer Keyboard Warning

Three UK Warn of SURGE in Mobile Scams Over Black Friday and XMas

8th November, 2024 (4 Comments)

Mobile operator Three UK has warned consumers to be extra cautious around the festive season due to a significant increase in fraudsters targeting mobile users. The operator noted how, at the same time last year, their network tracked a 300% increase in scams around Black Friday and a 500% uptick in fraud or SMS-based scams reported over Christmas.

Parliament UK Building at Dusk in London 2021

New UK Data Use and Access Bill to Aid Utility Maps and ISP Comparisons

24th October, 2024 (3 Comments)

The UK government has today unveiled details of their new Data Use and Access Bill (DUAB), which aims to deliver a £10bn economy boost by “unlocking the secure and effective use of data for the public interest“. The measures will also support personalised market comparisons for utility pricing and a new digital map of underground broadband cables and pipes on a “statutory footing“.

Ofcom UK Investigate Tismi Over Possible Misuse of Phone Numbers

18th October, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has today opened a new investigation into communications provider, Tismi, which will assess whether the company has failed in its duty to ensure that phone numbers allocated to it are not being misused, including to perpetrate scams.

smartphone with incoming call from unknown person

London Hosts the Most Nuisance Callers by Percentage of All UK Reports

11th October, 2024 (9 Comments)

A rather basic new study, which was conducted by tech refurbishment firm Back Market, has analysed the number of nuisance call reports coming from 752 area codes across the UK – as reported on who-called.co.uk – to see which ones receive the highest percentage of reports nationally. Perhaps unsurprisingly, given its size, London was found to be the area most exploited by cold callers.

DrayTek Vulnerable Routers Exposed to the Internet UK and World

Serious Security Vulnerabilities Exposed in 704,525 DrayTek Routers UPDATE

3rd October, 2024 (11 Comments)

A new report by Forescout Research has identified 14 new security vulnerabilities in 24 models of DrayTek‘s popular Vigor routers, which is a familiar name in the UK broadband ISP world. One of the vulnerabilities even has a Common Vulnerability Score (CVSS) of 10 out of 10 and over 704,000 routers were found exposed online in 168 countries.

Survey Claims UK Internet Users Leave Broadband Routers Open to Hackers

30th September, 2024 (10 Comments)

A new survey of 3,045 UK internet users, which was conducted by Broadband Genie between 1st January and 26th April 2024, has revealed that 89% of respondents have never updated the firmware of their home router and 86% have never changed the device’s administrator password (falling to 72% for those who have never changed their WiFi password).

Sky UK Warn of Fake Premium Rate Call Sites Targeting Customers

28th August, 2024 (15 Comments)

Sky UK (Sky Broadband, Sky TV etc.) has warned customers of their services to be aware of “scam” websites that operate by “manipulating Google results or using deceptive ads” to target people looking for Sky’s support. Such sites are designed to “mislead customers” into calling premium rate numbers instead of the correct ones.

consumer complaint uk red triangle warning sign

Complaints Raised Over UK Broadband ISP Onestream’s NordVPN Offer UPDATE

23rd August, 2024 (22 Comments)

Customers of Hampshire-based UK ISP Onestream, which sells broadband packages using Openreach’s national full fibre network, have criticised the provider after they claim to have been automatically opted-in to take a service from VPN firm NordVPN that indicated they could be charged an extra £4.95 per month if they don’t opt out.

Broadband ISP Onestream Boosts UK Online Security via NordVPN

14th August, 2024 (7 Comments)

Hampshire-based internet access provider Onestream, which sells broadband packages using Openreach’s national UK full fibre network, has today announced a new partnership with Virtual Private Networking provider NordVPN that will give customers access to the VPN service “at a discounted rate“.

Internet and UK Telecoms Security Picture

Mobile UK Travel SIM Provider easySim Global Suffers Data Breach UPDATE

9th August, 2024 (1 Comment)

Mobile provider easySim.global, which is part of the Stelios-linked easy® family of brands (easyJet, easyCar etc.) and offers low cost travel data (mobile broadband) to use all around the world via eSIM, has informed customers that they recently suffered a data breach after their database was “accessed remotely by a hacker“.

Three UK Warn Customers Over Rise in Missed Parcel SMS Scams

2nd August, 2024 (12 Comments)

Mobile network operator Three UK has warned customers this week about an increase in fraudsters using “missed parcel” SMS (text) scam messages this summer, which are not a million miles from the fake DHL or FedEx delivery messages that tried to infect phones with malware a few years ago (and continue to do so today).

Internet Danger Websites with Scam Ads and Malware

Ofcom Orders UK Phones Providers to Add Tougher Scam Call Blocking

29th July, 2024 (10 Comments)

The telecoms regulator, Ofcom, has today given UK phone providers (fixed line and mobile) six months to implement changes that aim to help tackle scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls), which requires stricter measures against “Presentation Numbers” that are used to identify who is making a call.

Ofcom Propose New Ban to Tackle Abuse of UK Mobile Networks

22nd July, 2024 (8 Comments)

Market regulator Ofcom has proposed to ban UK telecoms operators from leasing Global Titles – numbers like +44 (for the United Kingdom) that support mobile services – to third parties. This is because such leasing can be misused to try and intercept messages and calls, disrupt the operation of networks and track the location of users of other networks.