Home » UK ISP News Archive » Article Tag: Internet Privacy (355 Posts)

Articles for Category Tag - Internet Privacy

Ofcom Tell UK Phone Operators to Block Foreign VoIP Scam Calls UPDATE

25th October, 2021 (23 Comments)

The UK telecommunications regulator, Ofcom, has reportedly taken radical action to curb the plague of scam calls, which it is attempting to achieve by “ordering” major phone operators to automatically block any “suspicious” Voice-over-Internet (VoIP) calls that come from abroad if they pretend to come from numbers in the UK.

EE PhoneSmart Licence Tries to Educate Kids About Online Behaviour

21st October, 2021 (1 Comment)

Mobile operator EE today claims to have launched the UK’s first “phone licence” (PhoneSmart Licence), which is really just a free educational website that aims to teach young people about “how to stay safe and be kind online“, and it will also help parents and guardians with related knowledge.

Scam Calls and Texts Hit 45 Million UK People Over Summer UPDATE

20th October, 2021 (16 Comments)

The telecoms regulator, Ofcom, has estimated that 44.6 million UK people may have received scam calls and text messages during the past three months (summer period). But worryingly, around 2% of those who received such a message or call (roughly a million people) reported following the scammers’ instructions.

Apple’s Private Relay Service Creates Challenges for UK ISPs

5th October, 2021 (24 Comments)

Technology giant Apple recently released their iOS 15 software for iPad (15.5) and iPhones, which introduced a new feature called ‘iCloud Private Relay’ that “hides your IP address and browsing activity [when using Safari] so that no one – including Apple – can see [it].” Naturally, the UK Government and broadband ISPs have concerns.

NETGEAR Broadband Routers Exposed to New Security Bug

22nd September, 2021 (0 Comments)

A large number of NETGEARs broadband and WiFi routers have been left vulnerable to a new Remote Code Execution (RCE) exploit, which works by allowing a hacker to manipulate the update process for each device’s Circle Smart Parental Control Service in order to gain control of the router.

smartphone with incoming call from unknown person

Gov Proposes Tougher UK Penalties for Nuisance Calls and Texts

9th September, 2021 (14 Comments)

The UK Government has today announced that their planned data reform, which covers a multitude of areas (many of which are outside our focus), will also set out plans to impose tougher penalties and fines for nuisance calls and text (SMS) messages. But it’s unclear how much impact this will actually have.

Security Issues for Owners of BT’s Cloud Voice Handsets and Other IP Phones

14th August, 2021 (33 Comments)

Businesses that decide to sell their unwanted BT Cloud Voice handsets on eBay need to take extra care because some models, such as the Yealink W60P phones, may retain the prior customer’s account credentials. As a result, those who purchase them could find that they’re able to make calls on another person’s account.

DNS Providers May Be Forced to Block Internet Piracy Websites

21st June, 2021 (29 Comments)

In a possible sign of things to come, Sony has won a key court case in Germany that could force Domain Name Service (DNS) providers, such as Quad9 and eventually others too (Google Public DNS, OpenDNS, Cloudflare etc.), to block access to a website due to internet copyright infringement (piracy).

Supporters Named for New DNS Resolver Policy to Improve Privacy

13th May, 2021 (0 Comments)

The recently proposed ‘European DNS Resolver Policy‘, which aims to foster better standards for privacy and transparency across resolver services for the internet’s Domain Name System (e.g. those run by UK ISPs and third-party providers), has today secured support from several leading organisations.

Gov Publish UK Online Safety Bill to Censor “Harmful” Content UPDATE

12th May, 2021 (23 Comments)

After much delay the UK Government will today publish a draft of their new Online Safety Bill (Online Harms), which among other things hands Ofcom a new “legal duty of care” that can be used to force websites into removing “harmful” internet content. Failing to do so may risk being fined or blocked by mobile and broadband ISPs.

2021 Queens Speech Touts Online Safety Bill and Broadband Boost

11th May, 2021 (0 Comments)

The Queen has today carried out the first State Opening of Parliament since the pandemic began, which sets out the UK Government’s agenda for the coming session. As expected this included various references to gigabit broadband and mobile connectivity, as well as their plans to publish the controversial Online Safety Bill.

New Resolver Policy Proposed to Improve Internet DNS Privacy

30th March, 2021 (0 Comments)

A new industry initiative – the ‘European DNS Resolver Policy‘ – has been established that aims to foster better standards for privacy and transparency across resolver services for the internet’s Domain Name System (DNS), such as those run by UK or European broadband ISPs and third-party services (e.g. Google Public DNS).

ICO and Ofcom See Recent UK Surge in Nuisance and Scam Calls

23rd March, 2021 (22 Comments)

The Information Commissioner’s Office (ICO) and Ofcom have today published an update to their joint plan for tackling nuisance and scam calls, which comes after they both reported a surge in complaints from September/October to December 2020 compared to the same period in 2019.

router broadband connection cut by 123rf 158727424

The New UK Telecoms Security Bill is Starting to Look a Bit Ugly

16th March, 2021 (10 Comments)

At present most of the mentions you’ll see around the UK Government’s new Telecoms Security Bill (TSB) tend to involve Huawei’s ban (here) and its impact upon FTTP broadband or 5G mobile networks, but as time goes on it’s becoming increasingly clear that the bill hides a number of other nasty surprises.

Error message concept. Alert, attention notification. Important reminder

Security Fail Allowed TalkTalk Customer to See Different Person’s Account UPDATE

13th March, 2021 (32 Comments)

One of TalkTalk’s UK broadband ISP customers, who asked to remain anonymous, has criticised the provider for being “staggeringly uninterested” after he reported a security flaw, which persisted for the best part of a week and enabled him to see the private personal account details of a different subscriber.

Two UK Broadband ISPs Trial New Internet Snooping System

11th March, 2021 (72 Comments)

Two unnamed broadband or mobile ISPs are reportedly helping the UK Home Office and the National Crime Agency (NCA) to trial a new internet snooping system on their customers, which is being conducted as part of the controversial 2016 UK Investigatory Powers Act (aka – snoopers charter).

Mobile giant Vodafone UK and Sky (Comcast) have reportedly two among several "groups" that have approached budget conscious fixed broadband ISP TalkTalk about a potential deal (most likely an acquisition), which in theory could create a much larger provider with more influence over the industry. Just to recap. In 2020 TalkTalk became the subject of a £1.1bn takeover by Toscafund - controlled by hedge fund tycoon Martin Hughes (here), which including debt valued the broadband provider at around £1.8bn. The deal took the ISP private and gave them more financial flexibility for their future plans. Since then, they've backed Freedom Fibre (here) and this week made the notable acquisition of Ethernet provider Virtual1 (here). According to the FT (paywall) and Sky News, TalkTalk is now said to have asked investment bank Lazard to review its options after allegedly being approach by several groups, including Vodafone and Sky (Sky Broadband). Lazard is a logical choice as they recently acted as Financial Advisor to TalkTalk on the Virtual1 transaction. Some industry analysts have reportedly suggested that TalkTalk itself could now be worth "at least" £3bn. But this seems rather optimistic for an ISP that doesn't have any significant fixed line broadband infrastructure to call its own (excluding their old unbundled LLU network) and largely just piggybacks off Openreach (BT), CityFibre and Freedom Fibre. But TalkTalk do have a strong business and wholesale side. Funnily enough, Sky Broadband are in a similar position with their own fixed line base, while Vodafone also likes to piggyback off Openreach and CityFibre. At present, Vodafone has a fixed broadband base of 991,000 customers, while Sky Broadband is estimated to be home to around 6.7 million and TalkTalk has approximately 4.2 million. Suffice to say, anybody gobbling up TalkTalk would instantly become a much larger provider, giving them a greater say in how the UK broadband market develops and more opportunities for convergence (Vodafone with mobile, and Sky with mobile and TV). Crucially, TalkTalk's consumer base is mostly made up of those on older copper and hybrid fibre lines (i.e. ADSL and FTTC / VDSL2), which are ripe for a future migration to FTTP. At the time of writing, all of the aforementioned operators have decline to comment on the reports, and TalkTalk has yet to receive any serious formal offers. In other words, we strongly suspect that this is largely just an exercise in spin to help TalkTalk drum up some more productive interest in the idea. But at the same time, it's not unreasonable to suspect that they might succeed, as the interest seems genuine. On the other hand, we see reports like this every year or so and only a very few ever convert into a serious offer. Time will tell. Much may depend upon whether or not TalkTalk’s new owners are more flexible and pragmatic about doing a deal than the previous lot. Arguably, TalkTalk might have gone much further by now had they taken some different decisions a few years ago (e.g. co-investing in FTTP instead of Pay TV).

Broadband ISP TalkTalk Preps New UK Smart Home Protection

21st January, 2021 (16 Comments)

Budget conscious internet provider TalkTalk appears to be nearing completion of a new ‘Smart Home Protection‘ service (app), which is currently being trialled by a number of their broadband customers and looks to be an upgrade of their existing ‘Supersafe Boost’ (usually costs an extra £4 per month) and HomeSafe service.