Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1790 Posts)

Articles for Category Tag - Ofcom Regulation

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One Touch Switching Company Sees 100,000 Broadband ISP Switching Orders

4th October, 2024 (7 Comments)

The industry-led One Touch Switching Company (TOTSCo) has issued a progress update on its work to support Ofcom’s new One Touch Switching (OTS) system, which started to go live last month and aims to make it easier for consumers to change broadband ISP. A total of 100,000 switch orders have been placed since launch, albeit with only 32,000 successful completions.

Broadband ISP Onestream Bemoans Poor OTS Consumer Switching Rate

2nd October, 2024 (6 Comments)

Hampshire-based UK ISP Onestream, which sells broadband packages using Openreach’s national full fibre network, has complained about the poor performance of the new One Touch Switching (OTS) system, which aims to make it easier for consumers to change ISP. But this is currently failing on 56% of requests to join the provider.

Pulse Fibre Seek Code Powers to Boost UK Full Fibre Rollout UPDATE

2nd October, 2024 (1 Comment)

London-based alternative broadband provider Pulse Fibre, which is currently aiming to complete over 250,000 unique “full fibre” (FTTP) connections into new build dwellings and MDUs (here), has just put in an application for Code Powers from Ofcom to help with their network expansion plans.

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ISP Sky Broadband Launch Full Fibre 24/7 Switching Support Service

1st October, 2024 (1 Comment)

UK ISP Sky Broadband today claims to have become “the UK’s only major provider” to launch a “dedicated 24/7 switching support service” for consumers moving to their service, which they say means “customers can get through to a real person with any questions about switching their broadband, day or night.”

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Lightning Fibre Trial 50Mbps UK Broadband Plan for People Aged 66+

30th September, 2024 (1 Comment)

Eastbourne-based alternative UK broadband ISP Lightning Fibre, which has built a new full fibre (FTTP) network across parts of Sussex and Kent in England, have today begun to “trial” a new 50Mbps (symmetric) package that costs just £15 per month for 24-months. But it’s only available to people born before 23rd September 1958.

Ofcom UK Probe Brsk Over Birmingham Deployment of Broadband Poles UPDATE

30th September, 2024 (3 Comments)

Network operator Brsk, which is in the process of being merged into Netomnia (here), are facing an investigation by Ofcom after the regulator suggested that the operator may have “failed to comply with its obligations” under Code Powers during the roll-out of new “telegraph poles” as part of their new full fibre (FTTP) broadband ISP network in Birmingham.

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Ofcom’s Roaming Rules Come into Force for UK Mobile Operators

30th September, 2024 (7 Comments)

The UK telecoms regulator, Ofcom, will tomorrow (1st Oct 2024) begin enforcing new roaming rules that require mobile network operators, such as Three UK, Vodafone, EE and O2 (including their many virtual / MVNO partners), to protect consumers who travel abroad from mobile BILL SHOCKS on data (broadband), call and text charges.

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Ofcom Tells UK Telecoms Adjudicator to Help Fix OTS Broadband ISP Switching

25th September, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has called on the Telecoms Adjudicator (OTA) to help fix some of the remaining problems (i.e. the matching process) with the new One Touch Switching (OTS) system, which aims to make it easier for consumers to change broadband ISPs, and the related processes adopted by the One Touch Switching Company (TOTSCo).

Northern Ireland Ministers Call for Improvements to Rural Mobile Coverage

25th September, 2024 (1 Comment)

The Northern Ireland Assembly yesterday met to debate the need for improvements in rural mobile coverage, which among other things highlighted problems with “major delays in the planning process” for approving new 4G / 5G masts, the need for greater infrastructure sharing and question marks over what impact the barrier busting task force has actually had.

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Step Telecoms Plans New UK Gigabit Speed Dark Fibre Network

24th September, 2024 (0 Comments)

A network operator called Step Telecoms UK has revealed that they’re planning to build a new gigabit-capable Dark Fibre network and lease it along with duct infrastructure on a wholesale basis to its data centre operator clients, which will initially focus on sites in London, Manchester and Slough (inc. some connections to coastal UK subsea cable landing stations).

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Countryside Fibre Plans North Somerset Gigabit Broadband Build

20th September, 2024 (1 Comment)

A new London-registered alternative network provider called Countryside Fibre has cropped up with a plan to deploy a gigabit-capable full fibre broadband network (FTTP vs GPON) across parts of North Somerset in England. The provider will sell packages both directly to homes and businesses, as well as via wholesale through other ISPs.

Fastr Broadband Adopt ADTRAN’s 10Gbps FTTP Kit for York UK Rollout

18th September, 2024 (0 Comments)

Alternative network ISP Fastr Broadband (formerly UK Fibre Networks) has announced that they’ve adopted ADTRAN’s hardware and services to underpin their ongoing roll-out of a 10Gbps capable Fibre-to-the-Premises (FTTP) network in central York (England), which is aiming to cover around 8,000 homes and businesses in the city centre.

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New Ofcom Rule on Misleading “Fibre” Terminology Puts Spotlight on Ads Watchdog

17th September, 2024 (15 Comments)

The UK Advertising Standards Authority (ASA) has told ISPreview that they’re “keeping a watching brief” on how Ofcom’s recent move to clampdown on confusing uses of “fibre” terminology (here) may impact their own guidance on advertising claims. But at present, the ASA and Ofcom’s position still appear to be in some conflict.

London Full Fibre Provider Community Fibre See Benefits of New ISP Switching System

16th September, 2024 (3 Comments)

Broadband ISP CommunityFibre (CF), which has rolled out their 3Gbps speed Fibre-to-the-Premises (FTTP) network across around 1.4 million UK premises (predominantly in London), has today claimed to already be “reaping the rewards” from Ofcom’s new One Touch Switching (OTS) system for consumers migrating between providers.

Ofcom UK to Enforce Rules on Misleading Use of “Fibre” Broadband UPDATE

15th September, 2024 (68 Comments)

The UK telecoms and media regulator, Ofcom, will tomorrow begin enforcing new rules that will only allow broadband ISPs to use terms like “fibre” and “full-fibre” on their websites, and in contracts, if their network brings the fibre optic cables all the way to your home (i.e. FTTP, FTTH and also FTTB).

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Telecoms Minister Updates on Effort to Limit UK Broadband Poles via Infrastructure Sharing UPDATE

13th September, 2024 (4 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, yesterday held a round table meeting with a small selection of network operators in an effort to try and drive home the need for greater “infrastructure sharing” in order to “end the deployment of unnecessary telegraph poles” when rolling out new gigabit-capable broadband ISP networks.

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Ofcom Launch Easier UK One Touch Broadband ISP Switching UPDATE

12th September, 2024 (20 Comments)

After over 17 months of delays, Ofcom’s new One Touch Switching (OTS) process for fixed line phone and broadband ISPs, which makes it quicker and easier for consumers to switch between providers on physically separate networks (e.g. Openreach to CityFibre or Virgin Media etc.), is today finally going LIVE. But don’t be surprised if your switch doesn’t use it, yet.