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Articles for Category Tag - Ofcom Regulation

 
telegraph_pole_cbt_fttp_engineer_from_openreach

18th October, 2024 (27 Comments)

The vexed question of whether it’s always right to use “telegraph poles“, which are far from popular with many UK communities, when deploying the new generation of gigabit broadband ISP networks came up for debate in parliament yesterday. MPs broadly called for change and stronger rules are coming “early” in 2025, but whether they will be enough remains to be seen.

MS3 Guy Miller and Zen Internet Richard Tang

14th October, 2024 (19 Comments)

The CEO of alternative broadband operator MS3, Guy Miller, has confirmed to Richard Tang (CEO of ISP Zen Internet), in a new interview, that they’ve just begun a trial with KCOM in Hull that will allow them to deploy their full fibre (FTTP) lines by harnessing some of the incumbent’s existing poles and ducts – potentially reducing community complaints.

Gigaclear Back of Engineers Jacket

11th October, 2024 (2 Comments)

The UK telecoms and media regulator, Ofcom, has launched an investigation into rural broadband ISP Gigaclear over a possible failure to “provide accurate and reliable caller location information to emergency organisations“, which could have made it more difficult for the police, fire and ambulances to find callers.

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fish-broadband-switching-between-wine-glasses-123RF-19893752

4th October, 2024 (7 Comments)

The industry-led One Touch Switching Company (TOTSCo) has issued a progress update on its work to support Ofcom’s new One Touch Switching (OTS) system, which started to go live last month and aims to make it easier for consumers to change broadband ISP. A total of 100,000 switch orders have been placed since launch, albeit with only 32,000 successful completions.

Onestream-ISP-Logo-Image

2nd October, 2024 (6 Comments)

Hampshire-based UK ISP Onestream, which sells broadband packages using Openreach’s national full fibre network, has complained about the poor performance of the new One Touch Switching (OTS) system, which aims to make it easier for consumers to change ISP. But this is currently failing on 56% of requests to join the provider.

Pulse-Fibre-Network-Diagram

2nd October, 2024 (1 Comment)

London-based alternative broadband provider Pulse Fibre, which is currently aiming to complete over 250,000 unique “full fibre” (FTTP) connections into new build dwellings and MDUs (here), has just put in an application for Code Powers from Ofcom to help with their network expansion plans.

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Sky-Broadband-Max-Hub-with-Coloured-Lines

1st October, 2024 (1 Comment)

UK ISP Sky Broadband today claims to have become “the UK’s only major provider” to launch a “dedicated 24/7 switching support service” for consumers moving to their service, which they say means “customers can get through to a real person with any questions about switching their broadband, day or night.”

Lightning-fibre-engineers-next-to-open-fttp-cabinet

30th September, 2024 (1 Comment)

Eastbourne-based alternative UK broadband ISP Lightning Fibre, which has built a new full fibre (FTTP) network across parts of Sussex and Kent in England, have today begun to “trial” a new 50Mbps (symmetric) package that costs just £15 per month for 24-months. But it’s only available to people born before 23rd September 1958.

Brsk-engineer-up-pole-next-to-van

30th September, 2024 (3 Comments)

Network operator Brsk, which is in the process of being merged into Netomnia (here), are facing an investigation by Ofcom after the regulator suggested that the operator may have “failed to comply with its obligations” under Code Powers during the roll-out of new “telegraph poles” as part of their new full fibre (FTTP) broadband ISP network in Birmingham.

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Smartphone-with-finger-touching-wifi-signal-showing-on-display-Copilot-for-MJ-on-100524

30th September, 2024 (7 Comments)

The UK telecoms regulator, Ofcom, will tomorrow (1st Oct 2024) begin enforcing new roaming rules that require mobile network operators, such as Three UK, Vodafone, EE and O2 (including their many virtual / MVNO partners), to protect consumers who travel abroad from mobile BILL SHOCKS on data (broadband), call and text charges.

switching_between_broadband_providers_image

25th September, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has called on the Telecoms Adjudicator (OTA) to help fix some of the remaining problems (i.e. the matching process) with the new One Touch Switching (OTS) system, which aims to make it easier for consumers to change broadband ISPs, and the related processes adopted by the One Touch Switching Company (TOTSCo).

northern ireland map uk simplified

25th September, 2024 (1 Comment)

The Northern Ireland Assembly yesterday met to debate the need for improvements in rural mobile coverage, which among other things highlighted problems with “major delays in the planning process” for approving new 4G / 5G masts, the need for greater infrastructure sharing and question marks over what impact the barrier busting task force has actually had.

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fibre optic orange cable blast 2016 gigapixel

24th September, 2024 (0 Comments)

A network operator called Step Telecoms UK has revealed that they’re planning to build a new gigabit-capable Dark Fibre network and lease it along with duct infrastructure on a wholesale basis to its data centre operator clients, which will initially focus on sites in London, Manchester and Slough (inc. some connections to coastal UK subsea cable landing stations).

Bundle of optical fibers with lights in the ends. Blue background.

20th September, 2024 (1 Comment)

A new London-registered alternative network provider called Countryside Fibre has cropped up with a plan to deploy a gigabit-capable full fibre broadband network (FTTP vs GPON) across parts of North Somerset in England. The provider will sell packages both directly to homes and businesses, as well as via wholesale through other ISPs.

Fastr-Broadband-Coverage-Map-of-York-UK

18th September, 2024 (0 Comments)

Alternative network ISP Fastr Broadband (formerly UK Fibre Networks) has announced that they’ve adopted ADTRAN’s hardware and services to underpin their ongoing roll-out of a 10Gbps capable Fibre-to-the-Premises (FTTP) network in central York (England), which is aiming to cover around 8,000 homes and businesses in the city centre.

virgin-media-uk-coaxial-cable-advertised-as-fibre-optic-2016-ad

17th September, 2024 (15 Comments)

The UK Advertising Standards Authority (ASA) has told ISPreview that they’re “keeping a watching brief” on how Ofcom’s recent move to clampdown on confusing uses of “fibre” terminology (here) may impact their own guidance on advertising claims. But at present, the ASA and Ofcom’s position still appear to be in some conflict.

Community Fibre UK ISP 2023 Branding

16th September, 2024 (3 Comments)

Broadband ISP CommunityFibre (CF), which has rolled out their 3Gbps speed Fibre-to-the-Premises (FTTP) network across around 1.4 million UK premises (predominantly in London), has today claimed to already be “reaping the rewards” from Ofcom’s new One Touch Switching (OTS) system for consumers migrating between providers.

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