Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1766 Posts)

Articles for Category Tag - Ofcom Regulation

Ofcom UK Opt Not to Propose Regulated Social Broadband Tariff… Yet

22nd July, 2021 (12 Comments)

Ofcom has today revealed the conclusion of their latest bout of research into the impact of affordability and debt on broadband ISP customers, which found that around 2 million UK households “struggle to afford internet access.” But they aren’t going to force a regulated social tariff onto the industry.. yet.

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New UK Consumer Protection Rules May Help Broadband ISP Users UPDATE

20th July, 2021 (1 Comment)

The UK Government will today launch a new consultation on ‘Reforming Competition and Consumer Policy’, which among other things promises several new protection measures that could also be extended to help “tackle consumer rip-offs and bad business practices” in the broadband ISP and mobile (telecoms) sector.

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Ofcom Sets Out UK Spectrum Strategy for the Next 10 Years

19th July, 2021 (2 Comments)

Ofcom UK has today set out their future spectrum management strategy for the next ten years, which among other things aims to boost support for localised spectrum access (e.g. creating local wireless networks via 5G etc.) and promote greater sharing of existing spectrum in higher frequencies.

Ofcom Tells BT to Improve 10Mbps UK Broadband USO Quotes

16th July, 2021 (32 Comments)

Ofcom’s investigation into BT’s compliance with their obligations under the new Universal Service Obligation (USO) for broadband has concluded that “some customers have been asked to pay materially higher amounts than they should have been.” As a result, they’ve asked the ISP to make a few improvements.

Wireless ISP Zoom Internet Plans UK FTTP Broadband Rollout

14th July, 2021 (3 Comments)

Fixed Wireless Access (FWA) broadband ISP Zoom Internet, which covers a number of areas in West Sussex (e.g. Bognor Regis), appears to be planning to build their own gigabit-capable Fibre-to-the-Premises (FTTP) network. The plan will focus on poorly served rural areas, where speeds are sub-10Mbps and no other upgrade plan exists.

Ofcom Propose Annual Licence Fees for the 2100MHz Mobile Band

14th July, 2021 (5 Comments)

The UK telecoms and media regulator, Ofcom, has today published its proposals on the annual licence fees for spectrum licences in the 2100MHz band, which was originally auctioned off in April 2000 to support the deployment of 3G mobile (mobile broadband) networks for the eye watering sum of £22.5 billion.

Ofcom Plan 800MHz Band Boost to Aid UK 4G Mobile Coverage

13th July, 2021 (9 Comments)

The UK telecoms and media regulator, Ofcom, has today proposed to increase the permitted power output for the equipment mobile operators use in the 800MHz band, which is currently used to deliver 4G based data (mobile broadband) and call services. In theory, this could deliver a small improvement in network coverage.

Do UK Broadband ISPs Need a New Approach to Price Hikes

11th July, 2021 (31 Comments)

Price hikes are fairly common amongst all of the largest UK broadband ISPs, which tend to increase what they charge by an average of c.4-6% with every passing year, albeit often via a mix of very different and changeable approaches. But is it time for the industry to start considering a more predictable and standardised approach?

No Sign UK Gov Pushing for Mandatory Social Broadband Tariffs UPDATE

6th July, 2021 (2 Comments)

A short but interesting debate was held yesterday in the Lords Chamber, which appeared to indicate that the UK Government are not, at present, pressing Ofcom to introduce mandatory low cost social tariffs for broadband across the industry. But like the regulator, they would like to see better promotion of those that exist.

Court Hearing Begins in BT UK Landline Overcharging Case

24th June, 2021 (3 Comments)

Broadband ISP BT has today said it will “vigorously defend itself” – at the Competition Appeals Tribunal (CAT) – against the claim of having allegedly overcharged c.2.3 million landline-only customers, which has been brought by law firm Mishcon de Reya on behalf of a former Ofcom telecoms consultant, Justin Le Patourel.

Ofcom Grumbles at BT Over Inaccurate EE Broadband USO Data

23rd June, 2021 (4 Comments)

A probe by the UK telecoms regulator, Ofcom, has found “reasonable grounds for believing” that BT broke the rules by providing “inaccurate information” in response to a statutory information request, which was seeking data about EE’s Fixed Wireless Access (FWA) broadband service for the 2019 Connected Nations report.

Ofcom Requires UK ISPs to Offer Emergency Video Relay Service

22nd June, 2021 (10 Comments)

Ofcom has today finalised their decision to force all UK broadband and phone providers – oddly including those that may not even deliver phone services – to offer a free (inc. zero-rated data usage), 24/7 video relay service for British Sign Language (BSL) users to contact the emergency services, via a dedicated mobile app and website.

Grayshott Plan Gigabit Full Fibre Rollout in Hampshire and Surrey

11th June, 2021 (4 Comments)

The latest start-up to enter the UK broadband market appears to be Morden-based ISP Grayshott Gigabit, which has revealed that they plan to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) network across poorly served rural areas in the East Hampshire, Surrey Hills and surrounding areas.

Ofcom Finds UK Adults Spend Over 3.5 Hours Online Each Day

9th June, 2021 (0 Comments)

Ofcom has published their annual Online Nation 2021 report, which examines how we all use and interact with the internet in the United Kingdom. Overall, it found that 86% of adults use the internet (94% for households – up from 84% last year) and we spent an average of 3 hours and 37 mins online each day (up from 3:28 HH:MM).

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2.5 Million UK People Struggle to Pay their Broadband ISP Bills

4th June, 2021 (12 Comments)

A new survey from the Citizens Advice agency has estimated that 2.5 million people are “behind” on paying their broadband ISP bills and 700,000 have fallen into the red during the COVID-19 crisis. The charity is thus calling on more providers to launch cheaper social tariffs.

Ofcom Accuse Met Technologies and Guaranteed Telecom of SLAMMING

4th June, 2021 (9 Comments)

After a long investigation, Ofcom claims to have found “reasonable grounds for believing” that two little-known UK broadband ISPs – Met Technologies (Met Plus Telecom and Millenium Talk) and Guaranteed Telecom (Zoom Telecom) – may have switched a number of consumers to their service without permission (SLAMMING).

New Operator Tiger Fibre Planning UK FTTP Broadband Rollout

26th May, 2021 (3 Comments)

A new Solihull-based network builder called Tiger Fibre has emerged with plans to deploy their own gigabit-capable Fibre-to-the-Premises (FTTP) broadband network across homes and businesses in some as yet unspecified parts of the United Kingdom, albeit focusing upon poorly served areas.