Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1465 Posts)

Articles for Category Tag - Ofcom Regulation

NIC Examine Regulation of the UK Telecoms and Broadband Industry

3rd October, 2018 (1 Comment)

The Government’s National Infrastructure Commission has announced that they intend to conduct an examination of regulation in the UK energy, telecoms and water industries. The study will look at what future changes may be required to meet future needs, as well as any impact upon competition and investment.

Ofcom Probe EE and Vodafone for Rural UK Mobile Coverage Errors UPDATE

2nd October, 2018 (10 Comments)

The national telecoms regulator, Ofcom, has today launched a new investigation that aims to establish whether or not EE and Vodafone provided “accurate information” in response to their requests for 3G and 4G mobile coverage predictions across the United Kingdom.

Ofcom Finds Full Fibre Broadband Now Available to 5% of UK Premises

2nd October, 2018 (3 Comments)

The telecoms regulator has today published their latest Q2 2018 update to last year’s Connected Nations report, which uses more recent data from April 2018 to provide the latest coverage statistics for UK mobile and fixed line broadband networks. For example, “full fibre” (FTTP) coverage has risen to 5% (1.4 million premises).

Ofcom UK Moves to End Abuse of Premium 070 Phone Numbers

1st October, 2018 (6 Comments)

The UK telecoms regulator has today announced their decision to clamp down on scams that abuse premium rate 070 numbers, which are often mistaken by consumers for mobile numbers (which always begin with ’07’). In response Ofcom will slash the wholesale cost of calling such numbers .

The ISP industry only has itself to blame for its bad reputation – Guest Editorial

1st October, 2018 (25 Comments)

There is a perception problem in the ISP industry. And it’s certainly not getting any better. If anything, we are falling into the same traps we always have. Lessons we should already have learned are not being heeded.

BT Group Complete Transfer of 31000 UK Employees to Openreach

1st October, 2018 (13 Comments)

BT has today announced that 31,000 of their employees have officially been transferred (TUPE process) to become part of an “independent workforce” under Openreach, which is a key part of Ofcom’s requirement that the network operator become a “legally separate” company (a wholly owned subsidiary of BT plc).

Ofcom Clamps Down on Pricing for UK Mobile and Handset Bundles

26th September, 2018 (19 Comments)

The UK telecoms regulator, Ofcom, has today proposed a number of measures that will seek to tackle concerns over airtime packages (e.g. bundling the cost of a Smartphone and Mobile plan together), which can result in consumers continuing to pay the same monthly charge even after their contract has ended.

New Consumer Protection Rules for UK Phone and Broadband ISPs

25th September, 2018 (4 Comments)

Ofcom has today reminded people that they’re enforcing a number of new consumer protection rules from 1st October 2018 (arguably they’re more like tweaks to existing regulations), which aim to protect consumers against nuisance calls, improve the cancellation / complaint process and bring about free Caller ID services etc.

Business ISP Cloud M Faces Ofcom Slap for Number Portability Fail

19th September, 2018 (0 Comments)

The UK telecoms regulator, Ofcom, today reports that it has found “reasonable grounds for believing” that business phone and broadband ISP Cloud M may have broken a number of their rules, specifically those that are designed to protect number (phone) portability between providers.

ISP Gigaclear and RSN Call on Ofcom to Consider Full Fibre in its USO

18th September, 2018 (21 Comments)

The Rural Services Network and UK ISP Gigaclear have today joined others by calling on Ofcom to ensure that their forthcoming 10Mbps Universal Service Obligation (USO) for broadband will reflect the national plan for “full fibre” (FTTP) coverage, which the government hopes could reach universal coverage by 2033.

Ofcom UK Probes Mobile Operator giffgaff Over Billing Mistakes

18th September, 2018 (5 Comments)

The UK telecoms regulator, Ofcom, has opened an investigation into giffgaff after the 4G mobile network operator provided new information, which indicated that it may have rendered bills that were “inaccurate” as a result of a “billing error” that started in 2016.

Ofcom Proposes Options to Improve UK Mobile Network Coverage

14th September, 2018 (9 Comments)

Ofcom has today published the technical advice that they recently submitted to Government, which proposes a number of ways in which near universal UK Mobile (3G, 4G, 5G) coverage might be achieved (public subsidy, rural wholesale access etc.), beyond what will be established via their forthcoming auction of the 700MHz band.

Five ISPs Express Interest in Delivering 10Mbps UK Broadband USO

13th September, 2018 (22 Comments)

Ofcom has revealed that only BT (Openreach), KCOM, Hyperoptic, Quickline and Broadway Partners have expressed a formal interest in becoming suppliers for the new Universal Service Obligation (USO), which from 2020 will make it possible for anybody in a slow speed area to request a broadband speed of at least 10Mbps.

Ofcom UK Appoint Ex-BT Man Mansoor Hanif as New CTO

12th September, 2018 (7 Comments)

The UK telecoms and media regulator, Ofcom, has today announced that former BT / EE Director Mansoor Hanif has been appointed to become their new Chief Technology Officer (CTO), effective from 17th September 2018. He takes over the position from Steve Unger, who departed Ofcom in June.

Study Slams UK Broadband ISPs for Post Contract Price Hikes of 62%

29th August, 2018 (12 Comments)

A new study of home broadband packages offered by some of the UK’s largest ISPs – including BT, Sky Broadband, TalkTalk, EE, Plusnet and Virgin Media – has claimed that subscribers can face “steep price rises” of up to 62.5% (an extra £152 annually) if they stay loyal to their provider and don’t switch away.

Ex Ofcom UK Boss Stephen Carter Approached to Take BT CEO Role

15th August, 2018 (13 Comments)

The hunt for somebody to replace the outgoing CEO of BT Group, Gavin Patterson, appears to have reached fever pitch, with reports on Sky News that the former boss of telecoms regulator Ofcom, Stephen Carter (Lord Carter of Barnes), has been approach to take over the position. But there are other candidates too.

Big Broadband ISPs Must Improve UK Support for Deaf Users

14th August, 2018 (6 Comments)

Living with a hearing problem is no fun and there can be different forms of such disabilities, which means a solution that works for one group may be unusable for others. Suffice to say that we expect the largest broadband ISPs to cater for such scenarios but a new investigation by Cable.co.uk suggests some are falling short.