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Articles for Category Tag - Ofcom Regulation

 
ofcom uk telecoms regulator

8th January, 2013 (3 Comments)

Ofcom has today published its annual 2012 Consumer Experience report. The study found that general dissatisfaction with fixed line broadband ISP speeds had increased to 17% (up from 15% in 2011) and that consumers were continuing to complain about experiencing too much “hassle” when switching provider.

broadband and phone prices pound sign

3rd January, 2013 (6 Comments)

The UK communications regulator has today proposed new options that would allow consumers to exit their existing broadband or phone contract, without penalty, if their ISP introduces “any” price increase during the contract term. Sadly a complete ban on mid-contract price hikes has been ruled out as it wouldn’t be “consistent” with EU law.

united kingdom

31st December, 2012 (10 Comments)

Ofcom’s most recent data reveals that superfast broadband (25Mbps+) ISP technology is now available to 65% of homes and businesses in the United Kingdom and yet just 7% of premises have actually adopted it. But where is superfast internet access most popular and why? The city of Portsmouth tops our new list with a take-up of 15.2%.

4g superfast mobile broadband

20th December, 2012 (2 Comments)

The UK telecoms regulator has this morning announced which organisations have qualified to bid in the January 2013 auction of 4G (LTE or WiMAX) superfast Mobile Broadband radio spectrum (800MHz and 2.6GHz) and there are a few unfamiliar faces.

ofcom uk telecoms regulator

18th December, 2012 (1 Comment)

Ofcom has today published its latest Q3-2012 customer complaints report for the UK’s largest fixed line broadband and phone providers (i.e. those with a market share of +4%). Happily TalkTalk continued to see fewer complaints but Orange UK’s service, which is now rebranded under EE, has seen consumer anger skyrocket.

uk internet statistics

13th December, 2012 (0 Comments)

Ofcom has released its annual 2012 International Communications Market Report (ICMR), which looks at the adoption, coverage and the uptake of broadband, phone, mobile, TV and radio services across 17 major countries. The report found that the UK was one of the cheapest markets and our superfast broadband (30Mbps+) availability compares favourably.

4g mobile broadband uk wireless lte technology

11th December, 2012 (2 Comments)

The UK communications regulator has today begun the long awaited and much delayed auction of 4G (LTE) superfast Mobile Broadband radio spectrum (800MHz and 2.6GHz) by opening the process up to the first official applications from Mobile Network Operators (MNO) and related firms.

ofcom uk telecoms regulator

4th December, 2012 (1 Comment)

The UK communications regulator, Ofcom, has today published its latest study of customer service satisfaction among the biggest telecoms operators and revealed that Sky Broadband (BSkyB) comes top for both its fixed line broadband, TV and phone services, while O2 was rated the best for mobile providers.

ofcom uk telecoms regulator

24th November, 2012 (0 Comments)

The UK telecoms regulator, Ofcom, has told a Westminster Media Forum event that it will be the responsibility of each broadband ISP to decide which of their customers are officially defined as “subscribers” and thus susceptible to the new copyright infringement rules, which are designed to clampdown on “illegal” internet piracy.

wireless broadband internet mast

22nd November, 2012 (0 Comments)

Ofcom UK has today proposed a new framework to support the future use of White Space (IEEE 802.22) based wireless broadband technology on a licence exempt basis. The new service harnesses unused radio spectrum, which exists between Digital TV channels (470MHz to 790MHz), to deliver wifi style connectivity over a wide area.

internet piracy flag

20th November, 2012 (1 Comment)

The communications regulator has today revealed that 47% of UK internet users are unable to “confidently identify” whether the online content they download, stream or share is legal or not. Meanwhile some 16% of users aged 12+ said they had “accessed online content illegally” between May to July 2012.

uk region map

16th November, 2012 (10 Comments)

The communications regulator has published its annual 2012 Infrastructure Report, which claims that “close to” 100% of premises in the United Kingdom can now receive a broadband service (71% take-up) and just 10% can only get sub-2Mbps speeds (down from 14% in 2011). Superfast broadband (25Mbps+) is also available to 65% of homes and businesses (7% take-up).

mobile broadband uk

12th November, 2012 (0 Comments)

Ofcom has today announced the final regulations, reserve prices and timetable for its imminent auction of superfast 4G (LTE or WiMAX) compatible Mobile Broadband spectrum (800MHz and 2.6GHz), which will officially get underway on 11th December 2012 with the first services to launch in May or June 2013.

ofcom uk telecoms regulator

9th November, 2012 (4 Comments)

The UK communications regulator, Ofcom, has today launched two new reviews that aim to examine the effectiveness of competition between telecoms operators in both the Fixed Access Market and the Wholesale Broadband Access Market (WBA). A major focus will be on the impact of new super-fast broadband services.

ofcom uk telecoms regulator

9th November, 2012 (0 Comments)

A new report created by Mott MacDonald (MM) has advised Ofcom on how to improve its identification of mis-selling and slamming in the UK phone and broadband market. The research found several issues with the regulators tracking of such complaints and revealed some interesting details about the scale of related problems.

ofcom uk telecoms regulator

6th November, 2012 (0 Comments)

Ofcom’s latest quarterly Telecoms Market Data Tables Q2 2012 report has revealed that the UK is now home to a total of 21.067 million fixed line home and small business broadband ISP connections (up from 20.91m in Q1-2012), which includes 601,000 superfast fibre optic based services (e.g. FTTC/P).

ofcom uk telecoms regulator

5th November, 2012 (0 Comments)

Ofcom has told ISPreview.co.uk that they hope to finally outline their chosen method to improve the migration process for UK phone and broadband providers before the end of this year, which is a “key priority” for the regulator and should make it faster, safer and easier for consumers to swap ISP.

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