Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1792 Posts)

Articles for Category Tag - Ofcom Regulation

BT Chairman Confirms Offer of Independent Openreach Board

25th July, 2016 (5 Comments)

The Chairman of BT Group, Sir Michael Rake, has today confirmed that the operator is in the process of making a legally-binding offer to the national UK telecoms regulator that could result in Openreach creating a largely independent board with greater control over future investment and strategy.

Fluidata ISP Boss Talks Recent UK Internet Outages and Redundancy

23rd July, 2016 (25 Comments)

The Managing Director of ISP Fluidata, Piers Daniell, has said that “lessons need to be learned about the importance of uptime and mitigating failure” after a big chunk of the UK suffered disruption to Internet services following power failures at two major London datacentres (here and here).

Ofcom Starts Strategic Review of UK Fixed Wireless Links and Spectrum

11th July, 2016 (0 Comments)

The UK telecoms regulator has today fired the starting gun for their strategic review fixed wireless spectrum, which covers everything from high capacity wireless data capacity links (e.g. those that supply capacity to mobile operators) to wireless leased lines for end users.

EE, BT and TalkTalk Collected the Most Consumer Complaints in Q1 2016

8th July, 2016 (6 Comments)

UK ISPs EE, BT and TalkTalk have managed to collect the greatest proportion of consumer complaints for their fixed line broadband services, at least that’s one way of reading Ofcom’s Q1 2016 consumer complaints report. Meanwhile Virgin Media and Sky Broadband attracted the fewest gripes.

Sky UK Says, BT Pension Pot is No Obstacle to Openreach Separation

7th July, 2016 (12 Comments)

A new report from pensions law firm Sackers, which was commissioned by Sky (Sky Broadband), has concluded that there is “no bar from a pensions perspective” to stop Ofcom from delivering functional and legal separation of Openreach from BT.

BT Openreach Start Cable Duct and Pole Access Trials with 5 UK ISPs

6th July, 2016 (5 Comments)

Openreach (BT) has begun the first trials of its new wholesale Duct and Pole Access (DPA) product, which is intended to help promote the large-scale roll-out of new “ultrafast” broadband services by opening up the operator’s huge network of telegraph poles and cable ducts for use by rivals.

Cityfibre Taking Ofcom UK to Court Over Protection of BT’s Dark Fibre

6th July, 2016 (10 Comments)

The outcome of Ofcom’s recent Business Connectivity Review (here and here), which gave Openreach’s (BT) competitors “physical access” to its fibre optic cables (i.e. allowing them to “take direct control of the connection“), clearly hasn’t gone down well at urban fibre optic broadband builder Cityfibre.

Internet Campaign Launched to Protect Net Neutrality from Abuse by ISPs

28th June, 2016 (0 Comments)

A new campaign has been launched by Fight for the Future (FFTF) that calls on the EU and telecoms regulators to ensure that their new Net Neutrality rules close any loopholes that allow ISPs to sell “Internet fast lanes” to large companies or limit traffic to online services like VPN or P2P (File Sharing) etc.

Rural Services Network Slaps “Disappointing” 10Mbps Broadband USO

28th June, 2016 (0 Comments)

The Government’s plan to introduce a new legally-binding 10Mbps Universal Service Obligation (USO) for broadband has been criticised by the Rural Services Network, which described the proposal as “disappointing” and highlighted further dissatisfaction with the “right to request” approach.

£15m Pumped into Vodafone UK’s Customer Service Improvement

27th June, 2016 (0 Comments)

Mobile operator Vodafone claims to have pumped £15m into improving their customer service related training and systems. On top of that they’ve also hired 600 new staff, but it remains to be seen if any of this produces the desired turnaround in user satisfaction.

UK Land Owners Call for 10Mbps Broadband USO to be “enshrined in law”

22nd June, 2016 (3 Comments)

The Country Land and Business Association (CLA), which represents 33,000 land owners from across England and Wales, has called on the Government to ensure that their forthcoming 10Mbps Universal Service Obligation (USO) for broadband includes a “legal guarantee for consumer compensation” where the speed is not met.

UPD CMA Reject TalkTalk and BT Appeals Over UK Fibre Broadband Prices

20th June, 2016 (2 Comments)

The Competition and Markets Authority has today rejected opposing appeals by BT and TalkTalk against Ofcom’s “margin squeeze” test, which is designed to keep the incumbent operator’s FTTC (VULA) based superfast broadband prices fair. But BT did win a small victory over its compliance period.

Ofcom UK Consult on Automatic Compensation for Broadband ISP Faults

10th June, 2016 (29 Comments)

The UK communications regulator, Ofcom, has launched their first consultation on plans to give consumers an automatic right to compensation from their broadband ISP when things go wrong, such as due to a “loss or reduction of service.” But we might all end up paying more for our service to support it.

LLU Unbundled UK Copper Phone and Broadband Lines Decline to 9.8M

7th June, 2016 (6 Comments)

The latest quarterly update from the Office of the Telecommunications Adjudicator (OTA) has revealed that the era of traditional pure copper line based Local Loop Unbundling (LLU), which gives rivals greater control over part of BT’s UK telecoms infrastructure, may be entering into a slow decline.

EU Telecoms Regulators Consult on New Net Neutrality Guidelines

7th June, 2016 (1 Comment)

The Body of European Regulators of Electronic Communications (BEREC), which represents national telecoms regulators from across the EU (e.g. Ofcom in the UK), has published its first draft guidelines for Europe’s new Net Neutrality rules that require ISPs and mobile operators to maintain an open Internet.

Ofcom Finds Vodafone UK Breached its Complaint Handling Rules

6th June, 2016 (0 Comments)

The United Kingdom’s telecoms regulator, Ofcom, has today ruled that there are “reasonable grounds for believing” that mobile and broadband provider Vodafone breached consumer complaint handing rules by not having the correct procedures in place.

Three UK Seeks More Mobile Spectrum from Ofcom to Tackle BT

6th June, 2016 (10 Comments)

Mobile operator Three UK has a problem with radio spectrum, it needs more. The operator had hoped to tackle this challenge by gobbling O2, but the EU’s competition body blocked that (here). Now they’re demanding more spectrum security from Ofcom and the regulator may have to deliver.