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Articles for Category Tag - Ofcom Regulation

Ofcom Finalise Reduced 3G and 4G Mobile Spectrum Licence Fee Hike

24th September, 2015 (3 Comments)

The United Kingdom’s national telecoms regulator has today published its final assessment on their much delayed plans to hike the annual licence fees for the 900MHz and 1800MHz radio spectrum bands, which has seen the costs come down again.. but only a little.

Ofcom Names the Worst UK Telecoms and Broadband ISPs for Q2 2015

22nd September, 2015 (4 Comments)

The telecoms regulator has published its latest quarterly report into the volume of complaints experienced by all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual the news is good for some providers (e.g. Sky Broadband, Virgin Media) and bad for others (e.g. EE).

UPD IoD Join Sky, TalkTalk and Vodafone in Call for BT Competition Probe

21st September, 2015 (17 Comments)

The Institute of Directors (IoD), INCA and Self-Employed & Freelancer Association (IPSE) have today joined Sky (Sky Broadband), TalkTalk and Vodafone in a new open letter that calls for the telecoms regulator to subject BT to a competition probe, which could result in the operator being split up.

Sky Attacks BT Openreach for Not Spending Enough on Broadband

18th September, 2015 (34 Comments)

Sky (Sky Broadband) has ratcheted up the pressure on Ofcom’s Strategic Review of the UK’s digital communications market, which will decide whether or not to separate BT from control of their telecoms and broadband network, by criticising the operator’s alleged lack of investment and interest in building a national Fibre-to-the-Home (FTTH) network.

EE UK Attempts to Reverse Poor Broadband Customer Service Record

15th September, 2015 (6 Comments)

Telecoms giant EE has announced that it is to introduce a new “Broadband Service First” pledge, which will form part of a fresh commitment to move away from the bad old days and their sometimes shaky history of customer service. Now to set aside that feeling of déjà vu from the old Orange days.

Virgin Media, Cityfibre and Zayo Oppose Ofcom’s Regulated BT Dark Fibre

14th September, 2015 (4 Comments)

Several major telecoms operators (Cityfibre, Virgin Media, euNetworks and Zayo) have joined forces to create the Infrastructure Investors Group (IIG) and they oppose the UK regulators move to open up access to BT’s Dark Fibre lines for rival providers. BT will be pleased.

UK Small Businesses Repeat Demand for 10Mbps Broadband USO

10th September, 2015 (41 Comments)

The Federation of Small Businesses has today published a new telecoms focused report that once again calls upon the Government to introduce a plan for “ultrafast broadband” and a new Universal Service Obligation (USO) that would deliver a minimum Internet speed of 10Mbps to all.

Ofcom Investigates Vodafone UK Complaint of BT Ethernet Delays

9th September, 2015 (1 Comment)

The national telecoms regulator has opened a new investigation after Vodafone complained that BTOpenreach failed to meet its obligations to them by both “delaying provision” of its Ethernet (high-capacity data line) services without their consent and then “failing to compensate” for that delay.

UK Home and Small Business Broadband Connections Top 24 Million

2nd September, 2015 (0 Comments)

Ofcom’s latest Telecoms Market Data update has revealed that the United Kingdom achieved a milestone of 24 million fixed line residential and small business broadband ISP connections (excluding corporate lines) in Q1 2015 (up by +277K since Q4 2014), which is 967,000 (4.2%) more than a year ago.

UK Labour Party Joins Calls for Ofcom to Split BT from Openreach

24th August, 2015 (1 Comment)

The Labour Party’s Shadow Culture Secretary, Chris Bryant MP, has joined the debate over Ofcom’s strategic review of the United Kingdom’s digital communications market and come down on the side of those who want to see the regulator split BT from their network access division, Openreach.

Ofcom Effectively Gives Green Light to GBP12.5bn EE and BT Merger

14th August, 2015 (6 Comments)

BT’s proposed £12.5bn UK merger with mobile giant EE has been given a boost after the national telecoms regulator, Ofcom, advised the Competition and Markets Authority (CMA) that it didn’t have any major objections to the deal and suggested that existing regulation could tackle most concerns.

Ofcom Launch Optimistic UK Mobile Network Coverage Checker

13th August, 2015 (12 Comments)

The telecoms regulator has launched a new Mobile Coverage Checker, which they hope will make it easier for consumers in the United Kingdom to view the 2G, 3G and 4G (Mobile Broadband) signal quality of Mobile Network Operators in any given area. But it’s not that different from what is already on offer.

UPD Ofcom Intervene to Tackle BT’s Naughty GBP5 Sport Pack Upgrade

10th August, 2015 (8 Comments)

Remember when BT introduced the new premium BTSport TV Pack at the start of this month for an extra £5 (here)? Do you also remember how BT then tried to force that pack onto their existing customers, unless they specifically opted-out? Well Ofcom wasn’t happy and neither were many of BT’s customers.

Sky UK Probed Over Contract Cancellation and Termination Gripes

6th August, 2015 (4 Comments)

Ofcom has launched an own-initiative investigation into Sky’s (Sky Broadband) compliance with their rules for governing service cancellation and terminations, which appear to have arisen following a bout of customer complaints.

Internet Hackers Target Ofcom UK via Telecoms SPAM Email

6th August, 2015 (7 Comments)

Some people and telecoms operators around the United Kingdom are being hit by a spate of SPAM emails, which appear to emanate from the national regulator. Industry sources initially suggested to ISPreview.co.uk that Ofcom had suffered a security breach, although the regulator denies this.

UPD Ofcom – Next Gen Broadband Covers 90% of UK as Uptake Tops 30%

6th August, 2015 (12 Comments)

The telecoms regulator has today published their annual 2015 Communications Market Report, which reveals the latest details about the take-up and usage of broadband, mobile, phone and broadcasting (TV and Radio) services across the United Kingdom (split by England, Scotland, Wales and N.Ireland).

Ofcom Moot Bigger Penalties for Naughty UK Telecoms Operators

30th July, 2015 (0 Comments)

The UK telecoms regulator has proposed that in the future it could impose higher penalties against telecoms and broadband providers that break its rules, which it claims would deliver a “stronger deterrent effect” and thus “reduce regulatory contraventions“.