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Articles for Category Tag - Plusnet

UK ISP Plusnet Cuts 18Mbps Business Unlimited Broadband Price

10th January, 2017 (4 Comments)

Internet provider Plusnet Business has cut the price of their entry-level ‘up to’ 18Mbps Unlimited Business Broadband package, which including line rental now costs £14.49 +vat per month for the first 12 months of service (£27.50 thereafter).

The 2017 UK Best Home Broadband ISP Picks by ISPreview.co.uk

9th January, 2017 (49 Comments)

Choosing a new broadband ISP is harder than picking a supplier for Gas or Electricity, not least because the quality of service and performance can vary hugely depending upon where you live and which provider you pick. But with any luck our annual editors pick might help to simplify the options.

UPD Ofcom Mistake Forces Delay to Plusnet Incorrect Billing Investigation

6th January, 2017 (3 Comments)

Ofcom has had to retract last year’s notification to Plusnet, which provisionally found that the UK ISP may have incorrectly billed customers of their fixed line broadband and phone services (here). This is due to a mistake with the regulator’s “legal enforcement powers.“

UPDATE Plusnet Suffer Problems with their UK Website and Internal Systems

4th January, 2017 (1 Comment)

Customers of Plusnet may struggle to get account specific advice from the ISP’s support teams today as the provider appears to be suffering from “issues with our internal systems“, which are also causing problems with their main website and some related systems.

The UK Electricity Costs of Home Broadband ISP Routers Compared

3rd January, 2017 (8 Comments)

One of the unseen costs of running a modern Home Broadband connection stems from its impact on your electricity bill, not least the price of keeping your Internet router or modem device switched-on around the clock. We take a closer look at the costs of running such hardware.

UK ISP Plusnet Cuts Broadband and Fibre Prices for Christmas

21st December, 2016 (3 Comments)

Low cost ISP Plusnet has today reduced the monthly price of their unlimited ‘up to’ 17Mbps ADSL2+ and ‘up to’ 38-76Mbps FTTC based “Fibre Broadband” packages (these all include line rental) by several £ for new customers, which will be available to order until 17th January 2017.

Q3 2016 Study – BT and Plusnet Attract Most Broadband Complaints

20th December, 2016 (6 Comments)

The UK telecoms regulator has today published their Q3 2016 consumer complaints study, which reports that the total volume of fixed line Broadband, Phone and Pay TV complaints in the UK has increased, while Mobile gripes declined. Sadly BT came out as the biggest magnet for broadband gripes.

UPDATE Microsoft Windows DHCP Bug Causing Internet Problems for Users

10th December, 2016 (5 Comments)

A recent software update / patch for Microsoft Windows 8 and 10 appears to be disrupting Internet / website connectivity for some broadband ISP customers in the UK and elsewhere. The update apparently makes it so that some systems are unable to get DHCP information from routers.

UPD Ofcom UK Finds Broadband ISP Plusnet May Have Botched its Bills

28th November, 2016 (14 Comments)

A probe by telecoms industry regulator Ofcom has today found “reasonable grounds to believe” that Plusnet may have continued to incorrectly bill customers of their fixed line broadband and phone services between 7th March 2008 and 3rd September 2015, even after they left.

UK ISP Plusnet Slash FTTC Broadband and Phone Prices for Black Friday

24th November, 2016 (6 Comments)

Internet provider Plusnet has today joined the Black Friday discounts club by slashing the prices of their ‘up to’ 17Mbps ADSL and superfast (38-76Mbps) FTTC based “fibre broadband” and line rental bundles, with between £2-£4.50 being knocked off the monthly rental prices.

Cable’s 2016 Awards – Plusnet Named Best Overall UK Broadband ISP

23rd November, 2016 (5 Comments)

Comparison site Cable.co.uk has revealed the winners of their annual Broadband Awards 2016, which saw Plusnet scoop more wins across different consumer voted categories than any other ISP. But there were also some wins in different areas for Virgin Media, Sky Broadband, BT and other ISPs.

Zen Internet Tops Which? UK Broadband Survey, But TalkTalk Bottom

18th November, 2016 (7 Comments)

Consumer magazine Which? has published the outcome from their latest H2 2016 reader survey of broadband ISP satisfaction, which for the 10th time has named Zen Internet the best of the bunch. Sadly the news isn’t so good for TalkTalk, which had the lowest customer satisfaction score of 37%.

Ookla Award the Fastest BIG UK Mobile and Fixed Line Broadband ISPs

17th November, 2016 (7 Comments)

The company behind the popular Speedtest.net service, Ookla, has published its annual ‘Speedtest® Market Report‘ for the United Kingdom and revealed that we rank just 30th in the world for average fixed line broadband speeds (Virgin Media is the fastest ISP) and 32nd for Mobile Broadband (EE is top).

UK ISP Plusnet Launches 4G Mobile Service, Gobbles LIFE Mobile Users

14th November, 2016 (7 Comments)

Internet provider Plusnet has today announced that they’re finally adding a 4G based Mobile service to their portfolio of broadband, phone and TV products, which will be born out of the acquisition of LIFE Mobile’s customer base on 29th November 2016.

2016 UK PC Pro Awards Zen Internet and Plusnet Best for Broadband

22nd October, 2016 (23 Comments)

Consumer magazine PC Pro has published the latest results from their annual PC Pro Awards 2016, which saw Zen Internet win the best broadband ISP gong and Plusnet secure the “Recommended” (runner-up) spot. Sadly it wasn’t such a good day for TalkTalk and EE.

Plusnet Drops 76Mbps Unlimited “Fibre Broadband” FTTC Price to £5

6th October, 2016 (7 Comments)

Until the end of this month Plusnet are offering their ‘up to’ 76Mbps Unlimited Fibre Extra (FTTC) broadband service at just £5 a month for the first 6 months of service (£19.99 thereafter), although you still have to add £17.99 a month for line rental on top (or the equivalent of £15.49 when pre-paid).

Ofcom Q2 2016 Report – BT Broadband Attracts the Most Complaints

28th September, 2016 (11 Comments)

Good news, Ofcom’s latest Q2 2016 consumer complaints report finds that the total volume of UK Telecoms (mobile, broadband and phone) and Pay TV complaints has declined. Sadly some ISPs have fared better than others, with BT coming out top of the worst for fixed line home broadband.