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Articles for Category Tag - Plusnet

2017 UPDATE – Which is the Cheapest Unlimited Superfast Broadband ISP

18th April, 2017 (3 Comments)

Choosing an unlimited “superfast broadband” (24Mbps+) ISP based on price alone isn’t always the wisest idea. Never the less some people will always preference saving a few pounds over getting the best quality, but sadly the job of trying to figure out which is the cheapest isn’t easy.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

ISP Plusnet Cut 12 Month Broadband and Fibre Prices Until 25th April 2017

31st March, 2017 (1 Comment)

New customers of Plusnet’s various broadband packages, specifically those that come with a 12 month contract term, may like to know that the ISP has shaved a few extra pounds off their monthly rental prices. The latest discounts are available to order until 25th April 2017.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

UPDATE Big UK Broadband ISPs Pledge NO Exit Fees for Armed Forces Users

27th March, 2017 (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

Broadband ISP Plusnet Fined £880,000 by Ofcom for Wrongful Billing

22nd March, 2017 (4 Comments)

Internet provider Plusnet has today been hit by a fine of £880,000 after the national UK telecoms regulator ruled that they had incorrectly billed 1,025 ex-customers for landline and broadband services, which occurred between 26th May 2011 and 3rd September 2015.

ISP Plusnet Cuts Unlimited Business Fibre Broadband Prices for 24 Months

14th March, 2017 (0 Comments)

UK ISP PlusNet Business has today reduced the price of their ‘up to’ 76Mbps (19Mbps upload) Unlimited Business Fibre Broadband (FTTC) and Line Rental bundle to £28.50 +vat per month for the first 24 months of service (£43.50 thereafter), which is available to order until 12th April 2017.

UK ISP Plusnet Shaves a Few More £ off their “Fibre Broadband” Prices

8th March, 2017 (2 Comments)

Budget ISP Plusnet has further reduced the price of their unlimited “fibre broadband” (FTTC) packages today, with their ‘up to’ 38Mbps service being cut to £25 a month for 18 months (£32.98 thereafter) and their 76Mbps option dropping to £30 for the same period (£37.98 thereafter).

Plusnet Drops 17Mbps Unlimited Broadband and Phone Bundle Price to £18

1st March, 2017 (5 Comments)

Low cost ISP Plusnet has today cut the price of their unlimited ‘up to’ 17Mbps (ADSL2+) broadband and phone package to just £18 per month (plus a £10 one-off activation fee) on an 18 month contract (£27.98 thereafter) for new subscribers, which also gives £50 cashback.

Plusnet and Virgin Media Come Top in 2017 Home Broadband ISP Survey

21st February, 2017 (10 Comments)

The annual Broadband Genie 2017 survey has today handed their award for “Best Broadband Provider” to Plusnet after they came top in five out of seven categories and secured a consumer satisfaction score of 74%. Elsewhere Virgin Media also picked up several awards.

Ofcom Corrects its Investigation of Plusnet’s Wrongful Broadband Billing

14th February, 2017 (1 Comment)

The UK telecoms regulator has corrected a mistake with an earlier investigation, albeit while once again finding “reasonable grounds to believe” that Plusnet had incorrectly billed customers of their broadband and phone services between 26th May 2011 and 3rd September 2015.

UK ISP Plusnet Stops Advertising in ‘The Sun’ Newspaper After Backlash

10th February, 2017 (0 Comments)

Pressure from social media and the ‘Stop Funding Hate‘ campaign, which is encouraging a boycott of news media and organisations that “demonise foreigners and minorities“, appears to have resulted in broadband ISP Plusnet pulling their advertising from The Sun’s website.

uSwitch Name the UK Best Mobile and Broadband Providers in 2017 Awards

3rd February, 2017 (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.

UK ISP Plusnet Cuts Unlimited Fibre Broadband Prices for Jan 2017

18th January, 2017 (8 Comments)

Budget ISP Plusnet has today slashed the prices of their unlimited ‘up to’ 38Mbps and 76Mbps “Fibre” (FTTC) based superfast broadband packages for the first 18 months of service, which reduces the monthly pricing (inc. Line Rental) to just £23 and £28 respectively for new customers.

UPDATE3 New UK Plusnet Mobile Customers Left Without Data Access

11th January, 2017 (3 Comments)

A noticeable number of customers who have decided to adopt Plusnet’s new EE (BT) MVNO powered Mobile network service, which launched last November 2016 (here), have complained about being unable to access 3G / 4G data (Mobile Broadband) connectivity for several days.