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Articles for Category Tag - Security

Ofcom Probe BT and Three UK Over Outages of Mobile Calling and 999 UPDATE2

15th December, 2025 (8 Comments)

The UK telecoms and media regulator, Ofcom, has this morning launched fresh investigations into mobile network operators EE (BT) and Three UK following network outages in the summer that resulted in UK-wide disruption to mobile call services, including to emergency services (e.g. 999 for police, fire, ambulance etc.).

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Two Charged with Theft of Batteries from UK Broadband Street Cabinets

12th December, 2025 (14 Comments)

Last year we reported that the Kent Police had arrested four people in connection with the theft of batteries from “telecoms boxes” (i.e. street cabinets used by broadband providers), cables and other equipment (here), which caused some areas to lose internet connectivity. Two people have now been charged with 40 offences – Levi Backett (38) and a 15-year-old boy.

Court Rejects L1 Compensation Appeal Over Forced Sale of UK Broadband Network Upp

29th November, 2025 (4 Comments)

The Court of Appeal in London has dismissed an attempt by investment firm LetterOne (L1), which had been seeking compensation after the previous Government used the new National Security and Investment Act 2021 (NSIA) to force them into selling Upp’s full fibre broadband network to rival operator nexfibre at a loss (retail customers went to Virgin Media).

DDoS Attack Disrupting Users of Youfibre and Other UK Broadband ISPs UPDATE3

28th November, 2025 (20 Comments)

Customers connected to UK ISP Youfibre (and other ISPs) on one of the country’s largest alternative full fibre (FTTP) broadband networks, Netomnia (Substantial Group), are currently understood to be experiencing “intermittent connectivity or slower-than-usual performance” due to an ongoing Distributed Denial of Service (DDoS) attack.

Concern as UK Broadband ISP Brsk Hit by Major Customer Data Breach

27th November, 2025 (31 Comments)

Alternative broadband ISP Brsk, which last year merged with Netomnia’s growing multi-gigabit speed Fibre-to-the-Premises (FTTP) network (here), has reportedly been hit by a major data breach that is claimed to have resulted in 230,105 customer records being exposed to hackers. The database has since been put up for sale.

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Full Fibre UK Provider ITS Technology Boost Biz Connectivity with euNetworks Deal

25th November, 2025 (0 Comments)

The ITS Technology Group, which have deployed various open access full fibre broadband and Ethernet networks across the UK, has today announced that they’ve partnered with bandwidth infrastructure company euNetworks to provide enterprises with direct connectivity to Europe’s “most strategically important” data centres.

Broadband ISP Gigabit IQ Launch AI Online Safety Assistant for UK Families

22nd November, 2025 (0 Comments)

Internet access and online security provider Gigabit IQ (formerly Grayshott Gigabit) has launched a beta (test) version of its latest product – Parentline, which is described as being an AI-powered online safety assistant “designed to help parents navigate the digital world with confidence, clarity, and trusted guidance“.

NordVPN Launch Call Protection Feature for Android Users in the UK

20th November, 2025 (3 Comments)

The NordVPN service, which is a familiar Virtual Private Network (VPN) provider, has today announced that they’ve expanded the availability of their Call Protection feature (formerly known as scam call protection) – initially only available across the USA – to also cover Android users in the United Kingdom and Canada. Support for iPhone users is coming soon.

AI controlling telecommunication networks CoPilot AI image for Mark Jackson 210125

Broadband Forum Attempts to Standardise How ISPs Integrate AI

19th November, 2025 (2 Comments)

The Broadband Forum, which is an industry-driven global standards development organisation, has begun a new industry-led initiative that aims to equip internet providers with “high-level guidance and a holistic vision” of how Artificial Intelligence (AI) can be implemented into their networks.

Network cable connected to wifi router on white background by 123rf

YouGov Survey Claims to Find High Level of Trust in European Routers

18th November, 2025 (22 Comments)

A new YouGov survey of 5,209 participants from the UK, Austria, Switzerland, the Netherlands, and Italy, which was conducted during August 2025 and commissioned by FRITZ! (somewhat of a vested interest), claims to have found that users regard European brands of broadband router as the “most trustworthy“.

Encrypted Computer Data by 123rf ID104712693

New Cyber Security and Resilience Bill Introduced to UK Parliament

12th November, 2025 (5 Comments)

The UK government will today introduce their new Cyber Security and Resilience Bill (CSRB) to parliament, which aims to toughen existing defences against cyberattacks – particularly those that impact the health, energy, water and transport networks – and imposes new requirements on broadband, mobile, managed service providers, data centres and even their suppliers.

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Broadband ISP Virgin Media UK Adds Identity Protection to Security Add-on UPDATE

11th November, 2025 (5 Comments)

Internet, TV and phone provider Virgin Media (O2) and security partner F-Secure have today announced that they’ve now begun offering customers of their optional (paid) ‘Advanced Security’ add-on service an additional “Identity Protection” feature, which is designed to help prevent identity theft.

Ofcom Monitoring UK VPN Use Due to Circumvention of Online Safety Act

11th November, 2025 (66 Comments)

The UK telecoms and internet content regulator, Ofcom, has revealed they’re using an unidentified third-party monitoring tool – seemingly with AI capabilities – to track the public’s use of Virtual Private Network (VPN) tools as part of Government concerns that they’re being used to circumvent internet censorship measures under the Online Safety Act (OSA).

Internet and UK Telecoms Security Picture

Ofcom to Boost UK Telecoms Security by Working with Key Countries

6th November, 2025 (3 Comments)

The UK communications, internet and media regulator, Ofcom, has today announced that they’ve agreed to work “more closely” with their counterparts in the US, Canada, Australia and New Zealand. The move aims to “strengthen the security and resilience of telecoms networks” and tackle consumer-facing risks from scams and fraud.

Major UK Phone Providers Agree to Crackdown on Scam Calls and Fraud

5th November, 2025 (12 Comments)

A new landmark Telecommunications Charter has today been agreed between several of the UK’s leading broadband, mobile and phone providers, which commits BT (EE), Virgin Media (O2), VodafoneThree, Tesco Mobile, TalkTalk, Sky (Sky Broadband) and the Comms Council UK to a “crack down on scam calls and fraud“. A sub-charter also exists for B2B phone services.

Ofcom Warns UK Phone Providers to Ensure Customers Can Contact 999

3rd November, 2025 (6 Comments)

The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are meeting their obligations concerning the need to ensure access to emergency calls (e.g. 999 and 112). The move comes after a string of broadband and VoIP providers, including BT, Gigaclear and Vonage, were fined over various related failings (here, here and here).

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O2 UK Reach Grim Milestone as Mobile Network Blocks 1 Billion Scam Texts

3rd November, 2025 (3 Comments)

Mobile operator O2 (Virgin Media) has today revealed that over 1 billion scam text messages have been blocked by their network and prevented from reaching customers. The provider is now calling on the government to ensure that their forthcoming Fraud Strategy helps to tackle this by empowering law enforcement with the tools and resources needed to crackdown on the problem.