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Articles for Category Tag - Sky Broadband

Sky’s UK TV via IP Broadband Service Set to Launch This Month

16th September, 2021 (54 Comments)

Last month, we reported that Sky (Sky Broadband), which is owned by Comcast, were gearing up to launch their long-awaited TV via broadband (instead of a satellite dish) service (here). Several sources have now informed us that this will go live this month and be called Sky over IP (SoIP).

CityFibre trenching engineers fttp build

CityFibre Secure GBP1.1bn to Fuel UK FTTP Broadband Rollout

16th September, 2021 (6 Comments)

CityFibre, which currently aims to cover 8 million UK premises with their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network by around the end of 2025, has today secured another major investment boost of £1.125bn from the owner of Ikea (Interogo Holdings) and Mubadala (Abu Dhabi’s sovereign wealth fund).

Customers of Virgin Media and Other UK ISPs Hit by Piracy Letters UPDATE

15th September, 2021 (45 Comments)

Customers of several UK broadband ISPs, including Virgin Media (VMO2), have just become the first in a long while to receive a new round of settlement letters (aka -“speculative invoicing“), which tend to be perceived as bullying subscribers by demanding money to settle suspected cases of internet piracy (copyright infringement).

Ookla Publish Latest UK 5G Mobile Broadband Speeds for Q1-Q2 2021

14th September, 2021 (5 Comments)

Ookla, which runs Speedtest.net, has today revealed more data about 5G mobile speeds and availability across the UK. Overall, the country delivered average (median) 5G download speeds of 167.38Mbps (15.91Mbps upload), but availability is still low at 10.2% (17.9% on EE, 10.3% on Vodafone, 6.4% on Three UK and 5.4% on O2).

Survey Claims Switching UK Broadband ISP Could Save GBP143 a Year

13th September, 2021 (12 Comments)

A new “nationally representative” survey of 4,478 broadband customers by Which? has claimed that consumers taking packages from the biggest four UK ISPs – Sky Broadband, BT, Virgin Media (VMO2) and TalkTalk – could save up to £143 per year by switching to a different provider. But price isn’t the only consideration.

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Ofcom 2021 Study – Median UK Broadband ISP Speeds Hit 50Mbps

9th September, 2021 (11 Comments)

Ofcom has published their annual study into UK fixed line home broadband ISP speeds, which reports that the average (median) download rate has risen from 50Mbps last year to just 50.4Mbps now (uploads are unchanged at 9.8Mbps). Meanwhile, the performance gap between urban and rural areas remains a problem.

Sky Mobile Wins Big at the 2021 Expert Reviews Awards

9th September, 2021 (9 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Mobile Network Awards’ event, which surveyed their readers in an effort to identify the best UK Mobile Network Operators across a range of different categories. But in the end, Sky Mobile (Sky Broadband) ended up winning every single category, with giffgaff and Tesco Mobile being runners-up in different areas.

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Ofcom Shames Virgin Media Over Broadband and TV Complaints UPDATE2

6th September, 2021 (29 Comments)

Ofcom has today published their Q1 2021 (calendar) consumer complaints study, which names and shames Virgin Media UK for attracting the most moans about fixed line home broadband, Pay TV and landline phone services in the quarter, while Three UK did the same for Mobile.

Major Outage Hits UK ISP Sky Broadband in South England and Wales UPDATE3

2nd September, 2021 (12 Comments)

Customers of Sky Broadband (Comcast), particularly those in the South East of England and Wales, were hit by a significant broadband and phone (VoIP) outage last night that appeared to last for several hours. The bad news is that Sky appears to be suffering from yet more service disruption this morning and in the same area.

Sky UK Allegedly Trial Broadband TV Service Without Satellite UPDATE

22nd August, 2021 (50 Comments)

Sky (ISP Sky Broadband), which is owned by Comcast, has reportedly begun UK trials of their long-awaited alternative TV service, which would enable customers to receive the full array of television channels by harnessing an existing broadband connection instead of an ugly Satellite dish.

Sky Broadband UK ISP Users Struggling to Access Ionos Sites UPDATE7

20th August, 2021 (42 Comments)

Customers of UK ISP Sky Broadband (Comcast) are this morning struggling to access any websites hosted by large internet hosting firm Ionos, which also happens to include ISPreview.co.uk’s dedicated server and masses of other websites (e.g. ISPA UK). A routing / peering or DNS issue seems likely to be the cause.

ISP Sky Broadband UK Gives Free WiFi Guarantee for 3 Months

17th August, 2021 (13 Comments)

New customers of UK ISP Sky Broadband, specifically those who take out one of their “Superfast” (FTTC) or “Ultrafast” (FTTP or G.fast) packages, are now being offered the optional WiFi Guarantee to use, free for the first three months of service (rising to £5 per month thereafter).

Openreach Rivals Warn Ofcom NOT to Allow Big Fibre Price Cut

16th August, 2021 (49 Comments)

Alternative UK network providers have heavily criticised Ofcom’s provisional decision not to oppose Openreach’s (BT) proposal for a “major” price cut to their wholesale Fibre-to-the-Premises (FTTP) broadband products, which they warn could impact competition by discouraging ISPs from adopting rival networks.

Rootmetrics Names EE Best for UK 5G Mobile Reach and Speeds UPDATE

5th August, 2021 (17 Comments)

Mobile benchmarking firm RootMetrics will today publish a new biannual H1 2021 report into the performance of 5G (mobile broadband) networks in the United Kingdom, which praises EE (BT) for their “consistent broad availability … fast speeds and reliability.”

Ookla Study Names Three UK Fastest for 5G Speeds at 231Mbps

3rd August, 2021 (49 Comments)

Ookla, which operates the popular Speedtest.net service, has just published a new Q1-Q2 2021 (H1) study of 5G mobile broadband performance from Three UK, EE, Vodafone and O2 (VMO2), which found that Three delivered the fastest average (median) download speeds of 231.07Mbps. But Vodafone wins on uploads (19.69Mbps).

Sky UK Achieves its 100% Renewable Electricity Target

30th July, 2021 (18 Comments)

Sky (Sky Broadband) has today published their annual environmental impact report (here), which among other things reveals that they’ve met their target to source 100% renewable electricity across its entire business. The report also covers the progress they’ve made toward their ambition to be Net Zero carbon by 2030.

The Most Common Broadband and TV Issues by Each Major UK ISP

30th July, 2021 (4 Comments)

A new Which? survey of more than 3,000 customers from five major UK broadband ISP and TV providers – including BT, Sky Broadband, Virgin Media, TalkTalk and EE – has found that two thirds of respondents experienced at least one problem with their service in the past year, while 30% said the price they pay had increased.