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Articles for Category Tag - Sky Broadband

Sky TV UK Confirms Netflix and Ultimate On Demand for November

19th September, 2018 (10 Comments)

Sky (Sky Broadband) has today revealed the first details of their new ‘Ultimate On Demand’ (UOD) service on the Sky Q platform, which for a single monthly fee of £10 will bring together hundreds of Sky TV’s on-demand Box Sets from their various channels and also adds the full Netflix service.

Zen and Plusnet Come Top of 2018 Biannual MSE Broadband Survey

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

ISP Sky Broadband UK to Sell Openreach G.fast and FTTP Broadband

10th September, 2018 (22 Comments)

After a period of uncertainty it’s today been revealed that Sky Broadband has done a new wholesale deal with Openreach (BT) to sell the operator’s range of “ultrafast broadband” (G.fast and FTTP) services on to UK customers, which will come at a hefty price discount of up to 40%. Sky now hope to double their customer base.

Testing UK Broadband Speeds for Downloading PC Games via Steam

5th September, 2018 (31 Comments)

Internet speed analyst firm SamKnows has conducted an interesting study, which examines the performance differences of major UK broadband ISPs (BT, TalkTalk, Sky Broadband, Virgin Media and Vodafone) when being tasked with downloading PC games from Valve’s popular Steam digital distribution platform.

Sky Business Launch New 1Gbps Ethernet Service into the UK Market

29th August, 2018 (4 Comments)

Sky’s business-to-business division has today announced the launch of their new Sky Ethernet service into the market (channel), which will be delivered via over 2,800 exchanges and a 7,500km fibre network that claims to cover 96% of UK business postcodes.

ISP Sky Broadband Adds £100 Reward Card to Discounted Packages

17th August, 2018 (13 Comments)

UK ISP Sky Broadband appears to have enhanced their existing package discounts for new customers by introducing a £100 reward card (Prepaid Mastercard), which is available across all three of their primary unlimited broadband (ADSL, FTTC) and phone line rental bundles.

Big Broadband ISPs Must Improve UK Support for Deaf Users

14th August, 2018 (5 Comments)

Living with a hearing problem is no fun and there can be different forms of such disabilities, which means a solution that works for one group may be unusable for others. Suffice to say that we expect the largest broadband ISPs to cater for such scenarios but a new investigation by Cable.co.uk suggests some are falling short.

Sky UK Cuts £50 Off FTTC Broadband and Phone Setup Fee

27th July, 2018 (11 Comments)

Until next week ISP Sky Broadband has removed the £50 activation fee from their FTTC (VDSL2) based 36Mbps Sky Fibre Unlimited and 63Mbps Sky Fibre Max broadband and phone bundles. On top of that they’ve also reduced the monthly price of their standard 11Mbps Sky Unlimited package to £18.

ISP Sky Broadband Prep New Router and Future 5G Mobile Launch

26th July, 2018 (4 Comments)

Sky (Sky Broadband) has released their latest results to the end of June 2018 (financial Q4 17/18), which reveals that “Fibre” (FTTC) penetration has risen to 38% (up from 33% six months ago) of their UK broadband base. Plus they’re planning an early Sky Mobile launch of 5G and have a new broadband router coming.

Engine Claims Customer Service at UK Broadband ISPs is Improving

23rd July, 2018 (2 Comments)

The latest Engine Customer Experience Report 2018 has claimed that the UK Broadband & Pay-TV media sector has risen one spot to 8th place for best customer service and experience thanks to a 3% rise, putting it just ahead of the mobile sector and utilities (9th). But overall this is still way down the sector ranking table.

Comcast Positioned to Win UK Bidding War for Sky

20th July, 2018 (25 Comments)

The complicated four way acquisition battle between Disney, 21st Century Fox, Sky (Sky Broadband) and Comcast took an interesting turn yesterday after the latter dropped its own pursuit of Fox, which market analysts suggest will leave Disney to gobble Fox but open the door to a Comcast buy of Sky (i.e. Fox probably won’t bid again).

Sky Mobile Allows UK 4G Customers to Cash-in Unused Data

19th July, 2018 (7 Comments)

Customers of Sky Mobile (Sky Broadband) have now been given the rather unique ability to “cash in” any unused 4G Mobile data (Mobile Broadband) allowances they may have and instead receive savings on a range of Smartphones, Tablets and mobile accessories (aka – Piggybank Rewards).

Ofcom Q1 2018 ISP Complaints Report Praises Sky – Shames TalkTalk

18th July, 2018 (3 Comments)

Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered.

Fibre Break Disrupts Broadband ISP Connectivity Near Southampton UPDATE6

17th July, 2018 (15 Comments)

Customers of Sky Broadband, TalkTalk and associated ISPs around the Southampton region (Hampshire, UK) may be experiencing problems getting online or making phone calls this morning after roadworks accidentally damaged a major core fibre optic cable in the area.

ISP NOW TV Throws in FREE UK Anytime Phone Calls with Broadband

30th June, 2018 (0 Comments)

Streaming television and internet provider NOW TV (Sky UK) has begun offering free anytime UK calls alongside all of their existing unlimited broadband and phone line rental bundles, which represents a significant saving as normally such an add-on would cost an extra £8 per month to include.

ISP Sky Broadband Discount Superfast Fibre and Phone Plan to £25

29th June, 2018 (7 Comments)

New customers of Sky Broadband UK should note that the ISP has re-joined the summer price war by discounting their top two unlimited “Sky Fibre” (FTTC / VDSL2) and line rental bundles, which now start at just £25 per month for the first 18 months of service. Plus you get a £50 Prepaid Mastercard.

UK Gov Aim to Make ISP Piracy Website Blocks Cheaper and Easier

15th June, 2018 (5 Comments)

The United Kingdom’s Intellectual Property Office (IPO) appears to have echoed the British Phonographic Industry’s (BPI) recent call (here) for it to be made both cheaper and easier to get websites – those that facilitate internet piracy – blocked by major broadband ISPs, possibly by removing the court process.