Home » UK ISP News Archive » Article Tag: Sky Broadband (719 Posts)
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Articles for Category Tag - Sky Broadband
12th June, 2021 (54 Comments)
Credible sources have indicated to ISPreview.co.uk that Sky Broadband (Comcast) may be close to finally launching a 500Mbps Fibre-to-the-Premises (FTTP) package via Openreach’s (BT) network, which looks likely to be called “Ultrafast Plus” – complementing the “Ultrafast” (145Mbps) plan that launched last autumn.
11th June, 2021 (3 Comments)
Telecoms giant BT is suing Tii Technologies (formerly Porta Systems) for £72m in the UK High Court (Technology and Construction Court) after they allegedly supplied 95,256 faulty jack test (JT) blocks between 2006-2016, which reportedly caused a spate of copper line ADSL broadband outages (mainly impacting ISP Sky Broadband).
9th June, 2021 (15 Comments)
Sky’s sibling UK ISP and TV streaming service, NOW (NOW Broadband), has today discounted the price of their Fibre-to-the-Cabinet (FTTC) based “Super Fibre” (63Mbps) package, which comes with inclusive anytime UK phone calls, to just £22 per month for the length of its 12-month minimum contract term.
26th May, 2021 (0 Comments)
Sky (Sky Broadband) will today reintroduce their £2m SME support scheme, which pledges to give 100 small UK businesses £20,000 worth of TV advertising across Sky Media’s channels and a free 12-month “superfast business broadband” and digital phone package via their new B2B ISP Sky Connect.
14th May, 2021 (27 Comments)
An initial investigation by the telecoms regulator, Ofcom, has today found “reasonable grounds to believe” that Sky UK (Sky TV, Sky Broadband) may have broken consumer protection rules over their apparent refusal to issue end-of-contract notifications to Pay TV customers.
7th May, 2021 (2 Comments)
Ofcom has published their 2021 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. Overall TalkTalk attracted the lowest satisfaction for broadband (77%), while Three UK did the same for mobile (86%). Generally, customer service has taken a COVID-19 hit.
6th May, 2021 (18 Comments)
A new study from consumer magazine Which? has warned that millions of UK consumers may be “at risk of being hacked in their homes” because the “outdated” broadband router they use, as supplied by several major ISPs including EE, Sky Broadband, TalkTalk, Virgin Media and Vodafone, could contain potential security flaws.
30th April, 2021 (25 Comments)
Ofcom’s latest Q4 2020 consumer complaints report has today been published, which names and shames Vodafone for attracting the most gripes about fixed broadband and phone in the quarter, while iD Mobile and Three UK jointly did the same for Mobile and Virgin Media came bottom for Pay TV.
1st April, 2021 (26 Comments)
The UK Prime Minister, Boris Johnson, has this afternoon praised broadband ISPs for helping to create more than 22,000 new jobs over the past year as “forecasts for gigabit rollout are revised further upwards,” which is an interesting statement coming so soon after the Government’s decision to downgrade their own coverage target.
31st March, 2021 (75 Comments)
As expected (or feared) Openreach (BT) has today announced a series of wholesale price increases for UK ISPs that use certain legacy copper line broadband, FTTC (VDSL2, G.fast, SOGEA) and phone products, which are intended to help the operator to afford their £12bn roll-out of 1Gbps Fibre-to-the-Premises (FTTP) technology.
31st March, 2021 (40 Comments)
Sky (Sky Broadband) has today announced that they’ve begun to roll-out a new firmware update for their Sky Q TV boxes and service, which adds a bunch of new voice features (e.g. Voice Guidance). On top of that their Sky Go app has gained new ‘Continue Watching‘, ‘Sky Channels‘ and ‘Browse by Category‘ rails to make it easier to use.
24th March, 2021 (3 Comments)
Sky (Sky Broadband) has today launched a new UK ISP sibling that is being aimed specifically at small businesses – called ‘Sky Connect‘, although at launch they’ll only be offering packages based off “superfast broadband” Fibre-to-the-Cabinet (FTTC) technology from Openreach. But FTTP will follow “later this year“.
20th March, 2021 (39 Comments)
Consumer magazine Which? has today published the results from their latest annual 2021 reader survey of broadband ISP satisfaction, which saw Zen Internet come top with a reduced customer satisfaction score of 70% (down from 84%) in an otherwise problematic year, where 69% of respondents suffered connectivity problems.
15th March, 2021 (14 Comments)
Sky’s sibling UK ISP and TV video streaming service, NOW TV (NOW Broadband), will this week be rebranded as just “NOW” (i.e. the “TV” part has been dropped) in order to remove unnecessary detail in favour of “brilliant simplicity … for those who love and live for the best entertainment.” Ok then.
12th March, 2021 (98 Comments)
Alternative network builder CityFibre has today confirmed the full list of 285 UK cities, towns and villages where they plan to deploy their new 1Gbps capable Fibre-to-the-Premises (FTTHP) broadband platform, which will work alongside ISPs like Vodafone and TalkTalk to cover 8 million homes and businesses. Rural areas will also benefit.
22nd February, 2021 (12 Comments)
The winners of the annual Uswitch.com Mobile Awards 2021 have today been unveiled, which among other categories saw smaller operators like giffgaff scooping “Network of the Year,” while Asda Mobile were hailed as the “Best Network for Customer Service” and Smarty took home the win for “Best Pay-As-You-Go (PAYG) Network.”
17th February, 2021 (13 Comments)
The Advertising Standards Authority (ASA) has banned a TV advert for one of ISP Sky Broadband’s bundles with their Pay TV service, which featured the popular computer-animated Minions characters from Universal Pictures, after rival provider BT complained that the price offer was “misleading.“
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