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Articles for Category Tag - Sky Broadband

BT Get Sky Broadband UK Ads Banned for “Top Performing” Claim

10th August, 2022 (10 Comments)

A complaint raised by rival UK ISP BT (EE) has resulted in the Advertising Standards Authority (ASA) banning two adverts (a website and email promotion) for Sky Broadband’s service, both of which were found to have misleadingly claimed that the company was the “Top Performing Major Provider“.

UK ISP Sky Broadband Adds Free Wall to Wall WiFi Guarantee UPDATE

6th August, 2022 (16 Comments)

In a surprise development, new and existing customers who sign-up to one of Sky Broadband’s superfast, ultrafast or gigafast (FTTC, G.Fast or FTTP) powered internet access packages are now being given a “Wall to Wall WiFi guarantee” at no extra cost. Sky’s Wi-Fi Guarantee is normally only available as part of their paid ‘Boost’ add-on.

Sky Go Video Streaming App Now Available to UK Apple TV Users

28th July, 2022 (10 Comments)

Sky UK (Sky TV, Sky Broadband) appears to have quietly taken the beta tag off their popular Sky Go video streaming app for Apple TV devices, which means that regular customers of their Pay TV service should now be able to download and use it.

Sky UK Coy on Delay and Future Release of Sky Go for Apple TV

16th July, 2022 (10 Comments)

Last October Sky (Sky TV, Sky Broadband) announced that customers in the UK would be able to access their popular Sky Go video streaming app on Apple TV devices during the “first half of 2022“, yet it’s now July and the operator has declined to say when it will launch or why they’ve delayed it.

CityFibre Banner and Fibre Optic Cable Reel

CityFibre Lose Appeal vs Ofcom’s Approval of Openreach FTTP Price Cut UPDATE

15th July, 2022 (10 Comments)

The Competition Appeal Tribunal has today “dismissed” CityFibre’s attempt to challenge Ofcom’s approval of Openreach’s (BT) “Equinox” offer (here), which introduced a “major” price cut (details) at wholesale to their Fibre-to-the-Premises (FTTP) broadband products for UK ISPs. But the operator is far from giving up.

ISP Sky Broadband UK Discount Ultrafast and Gigafast FTTP Plans

15th July, 2022 (0 Comments)

UK ISP Sky Broadband will today introduce a few new discounts on the monthly price of their fastest Fibre-to-the-Premises (FTTP) based Ultrafast and Gigafast broadband packages on Openreach’s national network, which shaves a few extra pounds off the previous pricing.

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Ofcom Name UK Broadband ISPs with Most Complaints in Q1 2022 UPDATE

13th July, 2022 (7 Comments)

Ofcom’s latest Q1 2022 study of UK consumer complaints has revealed that ISP Shell Energy attracted the most moans for both fixed line broadband and landline phone services, while Virgin Mobile did the same for Pay Monthly mobile services and Virgin Media were also on the naughty step for Pay TV.

Rights Holders Force UK Mobile Operators to Block Piracy Sites

12th July, 2022 (10 Comments)

The British Phonographic Industry (BPI) has announced that its long-running campaign, which uses the High Court to force major UK broadband ISPs into blocking websites that are suspected of facilitating copyright infringement (internet piracy), is being extended to mobile operators – starting with EE (BT).

Broadband ISPs and Mobile Operators Agree UK Cost-of-Living Plan

27th June, 2022 (5 Comments)

The UK Government has today confirmed that the country’s biggest broadband and mobile providers have agreed to a raft of “new commitments“, which are designed to help people who may be struggling with the cost-of-living. But many of the pledges sound like those we’ve seen before, during the pandemic.

Top Fastest UK Mobile and Home Broadband ISPs for H1 2022

25th June, 2022 (23 Comments)

We’ve today taken our biannual (H1 2022) look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators. Suffice to say, the growing availability of gigabit-capable fixed and 5G networks is having a real impact.

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ISPs TalkTalk and Sky Broadband Discount UK Full Fibre Plans

24th June, 2022 (10 Comments)

Internet providers TalkTalk and Sky Broadband have both today introduced some small but additional discounts on their various FTTC and FTTP based home broadband packages, which shave a few extra pounds (£) off the usual monthly rental prices.

Parliament UK Building at Dusk in London 2021

Gov Pressures UK ISPs and Mobile Operators on Cost of Living

22nd June, 2022 (52 Comments)

The UK government, which wants to be seen as at least trying to do something about the cost of living crisis, has reportedly summoned bosses from most of the major mobile and broadband providers to Downing Street next week. Seemingly in the hope of finding more ways to help those who may be struggling to pay their bills.

ASA Ban Sky Mobile UK Ads for Misleading Perfect Network Claim

7th June, 2022 (6 Comments)

A complaint raised by broadband ISP and mobile giant BT looks set to result in the UK Advertising Standards Authority (ASA) banning a TV and poster advert for Sky Mobile (Sky Broadband), which was found to have “misleadingly” claimed to have offered “the perfect network“.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

BT Results See FTTP Broadband Surge to 7.2Million UK Premises

12th May, 2022 (18 Comments)

The BT Group has published their Q4 2021/22 results to March 2022, which saw the coverage of Openreach’s gigabit Fibre-to-the-Premises (FTTP) broadband ISP network grow by a record 752,000 premises in the quarter (up from +662K last quarter) to total 7.2 million. The operator also signed an FTTP co-provisioning deal with Sky Broadband.

Ofcom UK Propose Small Improvements to Broadband Speed Code

11th May, 2022 (14 Comments)

Ofcom has proposed to tweak their 2019 voluntary Code of Practice for Broadband ISP Speeds, which will extend the current ‘Right to Exit‘ (i.e. when an ISP fails to correct a problem with broadband speeds) to the latest definition of service bundles. It will also require FTTP and cable ISPs to provide details on observed line speeds.

Censorship Blocked Website Message by UK ISP

Future UK Trade Deals May Add Piracy Website Blocks by ISPs

9th May, 2022 (15 Comments)

In a sign of things to come, it’s interesting to note that the recent free trade agreement between Australia and the United Kingdom included measures that require both sides to provide injunctive relief for website blocking by broadband ISPs – targeted at sites that are found to be facilitating internet copyright infringement (piracy).