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Articles for Category Tag - Sky Broadband

Which? Name Top Rated UK Broadband ISPs and Slam Cost of Loyalty UPDATE

10th November, 2018 (13 Comments)

A new survey by consumer magazine Which? has named the best and worst rated 12 home broadband ISPs for customer satisfaction, which saw Zen Internet (86%) come top and Sky Broadband (47%) fall to the bottom. But the survey also warned that many people are paying over the odds by choosing to remain loyal.

Q2 2018 UK ISP Complaints Report Shames TalkTalk – Praises Sky

8th November, 2018 (5 Comments)

Ofcom’s latest Q2 2018 UK complaints report finds that consumer moans are falling, while Sky Broadband attracted the least gripes for fixed line broadband (TalkTalk attracted the most) and it was the same story for landline phone services. Pay TV and Mobile providers are also included.

Dispute Puts £1.5bn TalkTalk UK FTTH Broadband Rollout into Limbo

8th November, 2018 (20 Comments)

A Sky News report has today claimed that TalkTalk’s proposed £1.5bn plan to roll-out a new 1Gbps Fibre-to-the-Premises (FTTP) broadband ISP network to cover 3 million UK premises may have stalled, which allegedly stems from a valuation dispute with investment partner Infracapital.

Which? Identifies the Most Moaned About UK Broadband ISPs

30th October, 2018 (5 Comments)

A new survey of 7,026 broadband customers, which was conducted by consumer magazine Which? in July 2018, has examined 12 of the biggest UK home broadband ISPs and found that customers of Virgin Media were the most likely to experience problems with their service. Meanwhile subscribers to Zen Internet had the least moans.

ISP Sky Broadband Abandons Derbyshire UK FTTH Broadband Trial

23rd October, 2018 (14 Comments)

Customers of Sky Broadband’s early 1Gbps Fibre-to-the-Home (FTTH) deployment in Swandicote (Derbyshire) have this month been informed that the trial is due to end on 1st November 2018. Sadly the ISP said that they have “no plans to offer this service on a long-term basis.”

Government to Remove Courts from UK ISP Piracy Website Blocks

22nd October, 2018 (23 Comments)

The UK Intellectual Property Office (IPO) has today confirmed that they intend to pursue tentative plans to setup a new “administrative site blocking” process (as opposed to requiring a High Court injunction), which would require broadband ISPs to block customers from accessing websites that facilitate internet piracy.

Sky, EE, Three UK and GiffGaff Win the 2018 Mobile Choice Awards

16th October, 2018 (6 Comments)

The annual Mobile Choice Consumer Awards 2018, which are supported by TechRadar, has released its winners list to confirm that Sky Mobile (Sky Broadband) picked up the award for ‘Best Mobile, TV and Broadband Provider‘ (ISP) and EE secured ‘Best Network‘. But there were also wins for Three UK and Giffgaff.

Sky UK Cuts Fibre Max Price and Removes Fibre Unlimited Broadband UPDATE3

5th October, 2018 (49 Comments)

UK ISP Sky Broadband (Sky plc) has removed their FTTC based Sky Fibre Unlimited (36Mbps average download speed) and phone package from their line-up of bundles. Instead they retain only their 11Mbps standard broadband and 63Mbps Sky Fibre Max options, albeit at a further reduced monthly price.

NOW TV Launch New Smart Box with 4K UltraHD and Voice Search

27th September, 2018 (13 Comments)

Sky’s sibling NOW TV video streaming service, which also offers a contract-free broadband ISP and phone package (NOW Broadband), has introduced a new Smart Box device for UK customers that now includes support for 4K (Ultra HD) video quality, Netflix and Voice Search.

All Change as Comcast Win UK Bidding War with FOX for Sky UPDATE

22nd September, 2018 (22 Comments)

After a long battle Comcast has today beaten off Rupert Murdoch’s 21st Century Fox and emerged as the victor in their bidding war for control of Sky (Sky Broadband). The US cable giant raised their final bid to £30bn for the pan-European TV and broadband company (£17.28 per share), while Fox offered £15.67 per share.

Sky TV UK Confirms Netflix and Ultimate On Demand for November

19th September, 2018 (14 Comments)

Sky (Sky Broadband) has today revealed the first details of their new ‘Ultimate On Demand’ (UOD) service on the Sky Q platform, which for a single monthly fee of £10 will bring together hundreds of Sky TV’s on-demand Box Sets from their various channels and also adds the full Netflix service.

Zen and Plusnet Come Top of 2018 Biannual MSE Broadband Survey

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

ISP Sky Broadband UK to Sell Openreach G.fast and FTTP Broadband

10th September, 2018 (31 Comments)

After a period of uncertainty it’s today been revealed that Sky Broadband has done a new wholesale deal with Openreach (BT) to sell the operator’s range of “ultrafast broadband” (G.fast and FTTP) services on to UK customers, which will come at a hefty price discount of up to 40%. Sky now hope to double their customer base.

Testing UK Broadband Speeds for Downloading PC Games via Steam

5th September, 2018 (33 Comments)

Internet speed analyst firm SamKnows has conducted an interesting study, which examines the performance differences of major UK broadband ISPs (BT, TalkTalk, Sky Broadband, Virgin Media and Vodafone) when being tasked with downloading PC games from Valve’s popular Steam digital distribution platform.

Sky Business Launch New 1Gbps Ethernet Service into the UK Market

29th August, 2018 (4 Comments)

Sky’s business-to-business division has today announced the launch of their new Sky Ethernet service into the market (channel), which will be delivered via over 2,800 exchanges and a 7,500km fibre network that claims to cover 96% of UK business postcodes.

ISP Sky Broadband Adds £100 Reward Card to Discounted Packages

17th August, 2018 (13 Comments)

UK ISP Sky Broadband appears to have enhanced their existing package discounts for new customers by introducing a £100 reward card (Prepaid Mastercard), which is available across all three of their primary unlimited broadband (ADSL, FTTC) and phone line rental bundles.

Big Broadband ISPs Must Improve UK Support for Deaf Users

14th August, 2018 (5 Comments)

Living with a hearing problem is no fun and there can be different forms of such disabilities, which means a solution that works for one group may be unusable for others. Suffice to say that we expect the largest broadband ISPs to cater for such scenarios but a new investigation by Cable.co.uk suggests some are falling short.