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Articles for Category Tag - Sky Broadband

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Sky Broadband UK clarifies impact on users as Yahoo cut email storage to 15GB

14th September, 2026 (14 Comments)

After over a week of trying to get a clear answer, Sky Broadband has now confirmed to ISPreview that Yahoo Mail’s recent move to introduce new storage limits on their free UK email platform, which slashed the previous limit of 1 TeraByte (1,000GB) to 15 GigaBytes, will NOT apply to their own Yahoo based email platform (Sky Yahoo Mail); despite customers being told otherwise.

Sky Glass Gen 2 TV in a Living Room PR 110225

Sky Glass and Stream UK TV users benefit from major Sky Go app upgrade

10th September, 2026 (5 Comments)

Customers of Sky’s broadband-based Sky Glass and Sky Stream pay TV streaming devices and service can now benefit from a “major upgrade” to the supporting Sky Go video streaming app, which takes its visual inspiration (User Interface) from the look and feel of Sky OS (software that powers Glass/Stream) and has added a bunch of new features.

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Sky Mobile UK Becomes First O2 MVNO to Launch 5G+ Standalone Support

28th August, 2026 (10 Comments)

Customers of virtual mobile operator Sky Mobile, which is estimated to be home to around 4-5 million customers in the UK, have just become the first O2 (Virgin Media) powered Mobile Virtual Network Operator (MVNO) to introduce 5G Standalone (5G+) technology for better mobile broadband performance and more.

Some Sky UK Customers Suffering Problems Making Payments UPDATE

26th August, 2026 (2 Comments)

Some customers of Sky’s various TV, phone and Sky Broadband services appear to currently be experiencing “issues making payments” in the UK, which seems to be disrupting sign-ups to new packages via the Sky Marketplace and also preventing some payments for reoccurring subscriptions (e.g. adds-on).

Sky TV Your Multiview Feature on UK TV Screen

Sky UK Users Can Watch 4 Live Sports TV Events at Same Time on One Screen

19th August, 2026 (6 Comments)

Customers of Sky’s broadband-based Sky Glass and Sky Stream pay TV streaming devices and service, as well as those on their older Sky Q satellite platform, may like to know that the TV and broadcast giant has today soft launched ‘Your Multiview‘ – allowing subscribers to watch up to four live Sky Sports events simultaneously on one screen.

Ookla H1 2026 Study Names the Fastest Big UK Fixed Broadband Providers

4th August, 2026 (3 Comments)

A new study that collected data from Ookla’s popular Speedtest.net service for benchmarking internet connections has named BT as the fastest of the major UK broadband ISPs, beating out competition from Virgin Media, Vodafone, Sky Broadband, Plusnet (part of the BT Group) and last place sitter TalkTalk.

Sky UK TV Customers Finally Get Hayu as Part of their TV Subscription

30th July, 2026 (6 Comments)

Sky (Sky Broadband etc.) has confirmed that access to Hayu is now included with Sky Ultimate TV, Sky Signature, Sky Entertainment and Sky+ Original, Variety and Family packs (i.e. no need for a separate subscription or standalone app). The move follows Sky’s Feb 2026 news (here), which revealed their plans for combining Netflix, Disney+, HBO Max and Hayu into a single sub.

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Which? Survey Criticises Virgin Media and Sky Broadband for Connectivity Woes

26th July, 2026 (10 Comments)

Consumer magazine Which? have summarised some of the results from their latest online study of UK broadband connection issues, which surveyed 5,235 people in December 2025 and January 2026. The results praised Zen Internet, while criticising Sky Broadband (inc. NOW TV) and Virgin Media for poor performance and connection problems.

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TalkTalk Attract Most UK Complaints for Broadband and Sky Mobile for Mobile in Q1 2026

23rd July, 2026 (2 Comments)

Ofcom has this morning published their latest Q1 2026 study of quarterly UK consumer telecoms and TV complaints, which reports that TalkTalk attracted the most complaints from customers for fixed broadband services, while Sky Mobile came top of the naughty table for Mobile services and EE did the same for Pay TV. But complaint volumes have fallen to their lowest ever level.

Sky Mobile UK Give FREE Global Roaming in 120 Destinations to Loyal Users

20th July, 2026 (0 Comments)

Good news if you’re one of Sky Mobile’s most “most loyal customers” as the UK mobile operator has this morning promised to give you “free global roaming” across 120 destinations (this normally costs an extra £2 a day when abroad using Sky’s Roaming Passport Plus). But you’ll need to have been with Sky for quite a few years to benefit.

Broadband Altnet CityFibre Notifies 200 UK Staff of Possible Future Redundancy

15th July, 2026 (37 Comments)

The UK’s largest alternative full fibre broadband network, CityFibre, has this morning proposed organisational changes that could result in 200 roles being impacted, subject to consultation. The move is said to be a response to the current environment, where market conditions remain difficult and there has been “slower progress on consolidation“, impacting their near-term growth.

ASA Bans EE Broadband Ad After Sky UK and Vodafone Complain

15th July, 2026 (7 Comments)

The Advertising Standards Authority (ASA) has banned a digital poster advert for EE’s fixed broadband packages after several rival providers, including Vodafone and Sky (Sky Broadband), complained that part of its claims were misleading because they were not verifiable.

Sky Broadband Discounts UK Packages and Cuts 5Gbps Price to £45

10th July, 2026 (0 Comments)

UK ISP Sky Broadband (Sky Mobile and Sky TV etc.), which sells their packages to consumers via both Openreach and CityFibre’s national full fibre (FTTP) networks, appears to have introduced some small discounts across several of their packages and also cut the price of their top 2.5Gbps (Gigabits) and 5Gbps tiers to £35 and £45 per month, respectively.

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Broadband Altnets Spar with Ofcom Over Openreach UK Copper Line Retirement

7th July, 2026 (28 Comments)

The UK telecom regulator’s proposal in their Telecoms Access Review 2026 (TAR), which sought to adopt a different approach to copper line retirement in favour of full fibre optic (FTTP) broadband lines on Openreach’s national UK network, has, perhaps predictably, attracted criticism from rivals that worry it may hand the incumbent an advantage.

Sky UK Acquires ITV’s Media and Entertainment Divisions to Boost Streaming

6th July, 2026 (14 Comments)

Broadband and media giant Sky UK (Comcast) has this morning confirmed that they’ve “agreed terms” to acquire ITV’s broadcasting business, specifically the company’s Media and Entertainment divisions, which include both their free-to-air TV channels and the ITV X video streaming service for a total consideration of up to £1.6bn (£1.2bn of which is cash).

Sky’s NOW TV Retires Support for Older UK Boxes and Smartphones

4th July, 2026 (9 Comments)

Sky has confirmed that their sibling NOW (NOW TV) video streaming platform and broadband service will soon stop working on several older TV set-top-boxes, as well as various older Apple iOS based Smartphones and tablets. The changes will start to be felt from mid-July 2026 onwards.

SpeedGeo UK Mobile and Broadband Speedtest Study

SpeedGeo Q2 2026 Study Rank Virgin Media Fastest for UK Broadband and Three for Mobile

3rd July, 2026 (6 Comments)

The SpeedGeo project, which compares internet connection quality by benchmarking the speeds of real users, has published their Q2 2026 results and once again named Virgin Media as the fastest fixed broadband ISP. At the same time they’ve also named Three UK as the fastest mobile broadband (4G, 5G) operator. But there are caveats.