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Articles for Category Tag - Sky Broadband

 
Download and upload speed by CoPilot for MJ 210725

15th June, 2026 (3 Comments)

We’ve today published ISPreview’s first biannual study of the United Kingdom’s broadband download and upload speeds for 2026, which covers the first half of the year. The report reveals how the performance of the fastest fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since the end of 2025

Sky Stream Box and TV Set

9th June, 2026 (18 Comments)

Customers of Sky’s broadband-based Sky Glass and Sky Stream pay TV streaming devices and service are gaining access to a new feature called “Real Time“, which is designed to improve the experience of watching live sports content online by “reducing latency between the live action and what viewers see on screen“.

Sky Broadband Gigafast+ Hub UK Router

6th June, 2026 (20 Comments)

A couple of Sky Broadband’s customers have recently notified us that their 900Mbps full fibre (FTTP) package on Openreach’s national network suddenly started delivering speeds of up to nearly 1.8Gbps, which is despite such a tier being unavailable to Sky’s subscribers. But those hoping for the launch of faster packages via the same network may be left disappointed, at least for now.

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sky_mobile_5g_uk

4th June, 2026 (0 Comments)

New customers looking to join Sky Mobile, which is a virtual mobile operator (mvno) on O2’s network with nearly 4 million UK subscribers, may like to know that the provider recently launched a bunch of new discounts on their SIM Only plans. This includes one that drops the price of their 1GB data plan to just £1 per month on a 12-month term (normally £8).

CityFibre-2025-van-sideways-view

3rd June, 2026 (4 Comments)

The UK’s biggest alternative 10Gbps capable Fibre-to-the-Premises (FTTP) broadband operator, CityFibre, has this morning revealed that over one million households and businesses are now making the most of their national network (up from 848,000 at the end of 2025 – here). A good chunk of their recent growth has been driven by last year’s addition of Sky Broadband to the platform.

Sky Glass Gen 2 TV in a Living Room PR 110225

1st June, 2026 (3 Comments)

Customers of Sky’s broadband-based Sky Glass and Sky Stream pay TV streaming devices and service are suffering from an annoying bug with the ITVX app, which causes any TV show or movie you may be watching to suddenly skip right to the end and then report the content as having been watched.

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Sky Mobile UK

27th May, 2026 (3 Comments)

Customers of the Sky Mobile service, which is an O2 (Virgin Media) powered Mobile Virtual Network Operator (MVNO) with nearly 4 million UK subscribers, has today announced that they’re making it even easier to stay connected while travelling by doubling its global roaming destinations from 55 to 120 across the EU/EEA, USA, Australia and more.

woman customer complaints call center vector illustration eps 10

11th May, 2026 (7 Comments)

Ofcom has today published their latest quarterly (Q4 2025) study of UK consumer telecoms and TV complaints, which finds that Vodafone attracted the most complaints from customers for fixed broadband services, while O2 came top of the naughty table for Mobile services and EE did the same for Pay TV.

Sky-Broadband-Max-Hub-on-White-Background

25th April, 2026 (4 Comments)

Internet provider Sky Broadband has resolved a fault that caused the ISP to accidentally block Secure Shell (SSH) communications to Bitbucket.org, which is a cloud-based Git repository hosting service owned by Atlassian that is designed for professional software (business) teams.

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SpeedGeo UK Mobile and Broadband Speedtest Study

22nd April, 2026 (0 Comments)

The SpeedGeo project, which compares global internet quality by benchmarking the connection speeds of real users, has published their 2026 results for the United Kingdom. The outcome once again awards Virgin Media as the fastest broadband ISP, while Three UK came top for mobile broadband (4G, 5G etc.). But some big names are missing.

17th April, 2026 (5 Comments)

A number of UK broadband and mobile operators, such as Vodafone, iD Mobile and more, work with a company called Giftcloud to help incentivise new customers to sign-up by offering high value gift cards. But recently we’ve seen a spike in complaints as some customers have struggled to get their promised gift cards, while attempts to reach support often go without a response.

Sky Smart Home UK Connected Devices

15th April, 2026 (10 Comments)

Sky UK has this morning announced the launch of their new Sky Smart Home services, which bundles several common internet-connected home devices (video doorbell and chime) and a supportive app service together in one bundle from just £5 a month (plus a £15 one-off upfront fee). Selected Sky TV and Sky Broadband customers can also get a 30% discount.

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Sky Broadband Gigafast+ Hub UK Router

10th April, 2026 (0 Comments)

Internet provider Sky Broadband (Sky TV) has today discounted their Full Fibre 1Gbps Gigafast broadband package (average speeds of 900Mbps download and 90Mbps upload) to just £30 per month on a 24-month minimum term for new customers (rising to £52 per month thereafter).

HBO-Max-Picture-for-the-UK-Launch

26th March, 2026 (15 Comments)

As expected, Sky (Sky Broadband, Sky TV etc.) and NOW TV have today followed up on last month’s announcement, which revealed their plans for combining Netflix, Disney+, HBO Max and Hayu into a single subscription (here), by confirming that customers on eligible subscriptions can now get access to the HBO Max streaming service.

exchange fibre openreach

24th March, 2026 (7 Comments)

The UK Government appears to have published a revised Fixed Telecoms Modernisation Charter (FTMC), which sets out the steps that fixed line broadband and phone providers must take to ensure that customers “remain safe” during the current switch-off of analogue phone (PSTN) services and future closure of thousands of Openreach’s legacy exchanges.

computer on outdoor table 123rf

24th March, 2026 (1 Comment)

The UK Government has published its first annual progress report on their new Digital Inclusion Action Plan (DIAP), which was launched in Feb 2025 alongside support from various broadband and mobile providers. The plan contained a series of “urgent actions” that it hoped would “begin fixing digital exclusion“ and the new report appears to be broadly positive.

golden cup best broadband isp by 123rf

17th March, 2026 (8 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 5,235 UK members of the public (Dec 2025 to Jan 2026) about their internet providers. Once again Zen Internet came top of the pack with a customer score of 84%, while NOW TV (NOW Broadband) hit rock bottom on 54%.

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