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Articles for Category Tag - Sky Broadband

virgin media tv ultra hd 4k

18th July, 2019 (8 Comments)

Cable broadband and TV operator Virgin Media has agreed to a new multi-year partnership with Sky TV (Sky Broadband), which will not only extend their existing access to Sky’s TV channels but from next year it will also give them access to Sky’s Ultra HD (4K) linear and additional video-on-demand content.

pirate internet piracy flag

18th July, 2019 (2 Comments)

The UK High Court of Justice has refused notorious copyright trolls – Golden Eye (GEIL) and Mircom International – access to obtain “tens of thousands” of customer records from cable broadband ISP Virgin Media (these would have been used to pursue claims of internet piracy), which occurred because their evidence was ruled inadequate.

woman customer complaints call center vector illustration eps 10

18th July, 2019 (5 Comments)

A new survey of 3,807 consumers by Which? has revealed the top consumer complaints for each of the UK markets largest TV and broadband ISPs. Overall the study found that 70% had experienced an “issue” with their provider and customers of cable operator Virgin Media were the most likely to have had problems.

communication services

10th July, 2019 (12 Comments)

Ofcom UK has today said that they’re currently probing two zero rated services from EE (‘Music and Video Passes’) and Sky Mobile (‘Sky Watch’) over possible breaches of the EU’s rules for protecting Net Neutrality (i.e. there must be no serious blocking or slowing of access to legal websites or internet services).

speed meter broadband download upload uk isp

24th June, 2019 (18 Comments)

As the first half of 2019 comes to an end we’ve taken a look back to see how average broadband download and upload speeds have changed across the top fastest national fixed line ISPs and 4G mobile operators. Overall the picture is one of gradual improvement, thanks to rising take-up of faster connections.

sky_broadband q hub 2 top angled

20th June, 2019 (39 Comments)

Customers taking part in Sky Broadband’s new SOGEA product trial are also being provided with a new router (SR203), which is probably the long awaited successor to their current Sky Q Hub (ER110) device and will most likely be shipped alongside future G.fast and FTTP based “ultrafast broadband” packages (possibly FTTC).

high uk prices and costs

15th June, 2019 (15 Comments)

Which? has conducted a new “loyalty penalty” study of entry-level “fibre broadband” and phone bundles across 12 of the biggest broadband ISPs in the UK market. This reveals that customers of Virgin Media, TalkTalk and the Post Office are hit by the biggest price hikes (up to 60%) after their initial contract ends.

award best golden cup broadband isp

22nd May, 2019 (7 Comments)

The second stage of the annual Broadband Genie 2019 survey has today presented several awards to Zen Internet, the Post Office and Plusnet after they took the top spots across various different UK ISP performance categories. Overall budget ISP Plusnet took home the most wins, including for “Best Broadband Provider.“

virgin media van 540px

16th May, 2019 (17 Comments)

Cable operator Virgin Media UK has confirmed to ISPreview.co.uk that they’ve wisely “taken over” rival ISP Sky Broadband’s 1Gbps Fibre-to-the-Home (FTTH) network in Swandicote (Derbyshire), which was originally built as part of a trial and is believed to have covered up to 5,000 local homes.

sky broadband uk logo 2017

14th May, 2019 (44 Comments)

UK ISP Sky Broadband (Comcast) will today rebrand their existing range of ADSL2+ and FTTC based broadband and phone packages. On top of that they’ll be introducing some new add-ons and the information suggests that they’re preparing to launch three new “ultrafast broadband” plans (150Mbps upwards).

speed up broadband internet uk performance

8th May, 2019 (19 Comments)

The national UK telecoms regulator has today published their 2019 study of fixed line home broadband ISP speeds, which reports that the average download rate has risen from 46.2Mbps last year to 54.2Mbps now and uploads hit 7.2Mbps (up from 6.2Mbps). But the gap between urban and rural areas has worsened.

consumer complaints and feedback uk isp

30th April, 2019 (2 Comments)

Ofcom has today published their 2019 survey of UK service quality, call waiting times, complaints and install times among the largest broadband ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (79%) and Tesco Mobile did the same for mobile (90%).


29th April, 2019 (28 Comments)

Customers of UK ISP Sky Broadband, specifically those with their own third-party Domain Name System (DNS) settings, may wish to revert to the default settings for awhile as a recent firmware update for Sky’s own router has been released that seems to be disrupting internet connectivity for some users.

o2 uk

26th April, 2019 (6 Comments)

Mobile operator O2 UK is reportedly reviewing the possibility of a return to the fixed line broadband ISP market, which it originally exited in 2013 as part of the £180m+ acquisition by Sky (Sky Broadband) of their BE Broadband based fixed line internet and phone network. We see an uphill struggle.

sky fibre broadband uk isp

25th April, 2019 (26 Comments)

The wait for ISP Sky Broadband to launch a new UK range of “ultrafast broadband” packages using Openreach’s network may soon be over. Several credible sources have indicated to us that their Fibre-to-the-Premises (FTTP) based packages will go live in the second half of 2019 and December seems most likely.

money investment broadband

3rd April, 2019 (1 Comment)

A new survey of around 6,500 respondents has revealed that most UK consumers who haggled for a lower price with one of the largest fixed line broadband ISPs or mobile network operators were successful in saving money. Sky Broadband (Sky TV) appeared to be the most likely to give a discount.

network disconnected broadband isp lan router uk

31st March, 2019 (11 Comments)

Ofcom’s new system of automatic compensation will tomorrow be introduced, which requires major UK ISPs to compensate consumers (cash or bill credits) for a total loss of broadband connectivity (i.e. if the outage lasts longer than 2 working days), missed appointments or delayed installs.

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