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Articles for Category Tag - Sky Broadband

Zen Internet, Post Office and Plusnet Win 2019 Broadband ISP Survey

22nd May, 2019 (6 Comments)

The second stage of the annual Broadband Genie 2019 survey has today presented several awards to Zen Internet, the Post Office and Plusnet after they took the top spots across various different UK ISP performance categories. Overall budget ISP Plusnet took home the most wins, including for “Best Broadband Provider.“

Abandoned Sky Broadband FTTH Network Scooped by Virgin Media

16th May, 2019 (15 Comments)

Cable operator Virgin Media UK has confirmed to ISPreview.co.uk that they’ve wisely “taken over” rival ISP Sky Broadband’s 1Gbps Fibre-to-the-Home (FTTH) network in Swandicote (Derbyshire), which was originally built as part of a trial and is believed to have covered up to 5,000 local homes.

Sky UK Rebrand ISP Packages – Hints at Ultrafast Broadband Plans UPDATED

14th May, 2019 (44 Comments)

UK ISP Sky Broadband (Comcast) will today rebrand their existing range of ADSL2+ and FTTC based broadband and phone packages. On top of that they’ll be introducing some new add-ons and the information suggests that they’re preparing to launch three new “ultrafast broadband” plans (150Mbps upwards).

Ofcom 2019 Report – Avg. Home Broadband ISP Speeds Hit 54Mbps

8th May, 2019 (19 Comments)

The national UK telecoms regulator has today published their 2019 study of fixed line home broadband ISP speeds, which reports that the average download rate has risen from 46.2Mbps last year to 54.2Mbps now and uploads hit 7.2Mbps (up from 6.2Mbps). But the gap between urban and rural areas has worsened.

Ofcom Shame TalkTalk and Tesco for Broadband and Mobile Quality

30th April, 2019 (2 Comments)

Ofcom has today published their 2019 survey of UK service quality, call waiting times, complaints and install times among the largest broadband ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (79%) and Tesco Mobile did the same for mobile (90%).

Firmware Update for UK Sky Broadband ISP Routers Botches DNS UPDATE

29th April, 2019 (25 Comments)

Customers of UK ISP Sky Broadband, specifically those with their own third-party Domain Name System (DNS) settings, may wish to revert to the default settings for awhile as a recent firmware update for Sky’s own router has been released that seems to be disrupting internet connectivity for some users.

O2 UK Reportedly Mulling Return to the Fixed Broadband Market

26th April, 2019 (5 Comments)

Mobile operator O2 UK is reportedly reviewing the possibility of a return to the fixed line broadband ISP market, which it originally exited in 2013 as part of the £180m+ acquisition by Sky (Sky Broadband) of their BE Broadband based fixed line internet and phone network. We see an uphill struggle.

Sky Broadband Likely to Launch Openreach FTTP Plans in H2 2019

25th April, 2019 (25 Comments)

The wait for ISP Sky Broadband to launch a new UK range of “ultrafast broadband” packages using Openreach’s network may soon be over. Several credible sources have indicated to us that their Fibre-to-the-Premises (FTTP) based packages will go live in the second half of 2019 and December seems most likely.

The Best UK Broadband and Mobile Providers for Haggling Named

3rd April, 2019 (1 Comment)

A new survey of around 6,500 respondents has revealed that most UK consumers who haggled for a lower price with one of the largest fixed line broadband ISPs or mobile network operators were successful in saving money. Sky Broadband (Sky TV) appeared to be the most likely to give a discount.

Automatic Compensation Goes Live for UK Broadband ISP Customers

31st March, 2019 (10 Comments)

Ofcom’s new system of automatic compensation will tomorrow be introduced, which requires major UK ISPs to compensate consumers (cash or bill credits) for a total loss of broadband connectivity (i.e. if the outage lasts longer than 2 working days), missed appointments or delayed installs.

Sky Broadband UK Seek Full Fibre ISP Alliance with Openreach Rivals UPDATE

15th March, 2019 (18 Comments)

The CEO of Sky UK (Sky Broadband), Stephen van Rooyen, has written a letter to the heads of several alternative “full fibre” (FTTP) network ISPs, seemingly in the hope of opening talks that could result in new wholesale or other agreements to help “increase investment” and “bring ultrafast broadband to more homes.”

TalkTalk’s FTTP Rollout in the UK City of York Reaches Poppleton

12th March, 2019 (2 Comments)

Budget UK ISP TalkTalk has announced that residents in the Poppleton area of York are the latest to get access to their 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network, which as reported last week (here) has already covered 33,000 premises in the city and should reach 55,000 by 2020.

Sky Mobile UK Launch Unlimited Video Streaming with Sky Watch

8th March, 2019 (21 Comments)

Customers of Sky’s (Sky Broadband, Sky TV etc.) 4G mobile plans can already benefit from things like like data roll-over (unused data is saved for future usage or cashed in) and now they’ve upgraded their Sky Watch feature to add unlimited video streaming via any Sky app (i.e. without using up your mobile data allowance).

ASA Rules Sky Broadband Made Misleading WiFi Claims in TV Ad

6th March, 2019 (2 Comments)

Complaints made by UK ISPs BT and Virgin Media have today resulted in the Advertising Standards Authority (ASA) banning a TV advert for Sky Broadband, which was found to have been “misleading” in its claims that their tech team could easily boost WiFi throughout your home with a simple action.

TalkTalk’s 1Gbps FTTP Broadband in York Reaches 33000 Premises

6th March, 2019 (17 Comments)

Budget orientated UK ISP TalkTalk has revealed that their roll-out of a new Fibre-to-the-Premises (FTTP) network in the city of York has now covered 33,000 homes and businesses. The final 21,000 premises are due to “follow this year” (54,000 total) and customer satisfaction is high.

New Ofcom Code of Practice for UK Broadband ISP Speeds to Start

28th February, 2019 (12 Comments)

An important change is due to be introduced tomorrow as part of Ofcom’s new Voluntary Codes of Practice on Broadband Speed (VCoP), which will require the largest UK ISPs to give you more information about your estimated line performance and make it easier to exit a contract penalty free (if faults cannot be fixed).

Sky UK Publish Details of Broadband, Phone and TV Price Hikes UPDATE

19th February, 2019 (14 Comments)

Last week we revealed that UK ISP Sky Broadband and Sky TV were set to increase their prices from the 1st April 2019 (here), but at the time we didn’t know the details. Sky has today published this detail, which for example confirms that their FTTC “fibre broadband” packages will increase by +£2 monthly.