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Articles for Category Tag - Sky Broadband

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Which? Survey Criticises Virgin Media and Sky Broadband for Connectivity Woes

26th July, 2026 (10 Comments)

Consumer magazine Which? have summarised some of the results from their latest online study of UK broadband connection issues, which surveyed 5,235 people in December 2025 and January 2026. The results praised Zen Internet, while criticising Sky Broadband (inc. NOW TV) and Virgin Media for poor performance and connection problems.

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TalkTalk Attract Most UK Complaints for Broadband and Sky Mobile for Mobile in Q1 2026

23rd July, 2026 (2 Comments)

Ofcom has this morning published their latest Q1 2026 study of quarterly UK consumer telecoms and TV complaints, which reports that TalkTalk attracted the most complaints from customers for fixed broadband services, while Sky Mobile came top of the naughty table for Mobile services and EE did the same for Pay TV. But complaint volumes have fallen to their lowest ever level.

Sky Mobile UK SIM Card on Red Background

Sky Mobile UK Give FREE Global Roaming in 120 Destinations to Loyal Users

20th July, 2026 (0 Comments)

Good news if you’re one of Sky Mobile’s most “most loyal customers” as the UK mobile operator has this morning promised to give you “free global roaming” across 120 destinations (this normally costs an extra £2 a day when abroad using Sky’s Roaming Passport Plus). But you’ll need to have been with Sky for quite a few years to benefit.

Broadband Altnet CityFibre Notifies 200 UK Staff of Possible Future Redundancy

15th July, 2026 (37 Comments)

The UK’s largest alternative full fibre broadband network, CityFibre, has this morning proposed organisational changes that could result in 200 roles being impacted, subject to consultation. The move is said to be a response to the current environment, where market conditions remain difficult and there has been “slower progress on consolidation“, impacting their near-term growth.

ASA Bans EE Broadband Ad After Sky UK and Vodafone Complain

15th July, 2026 (7 Comments)

The Advertising Standards Authority (ASA) has banned a digital poster advert for EE’s fixed broadband packages after several rival providers, including Vodafone and Sky (Sky Broadband), complained that part of its claims were misleading because they were not verifiable.

Sky Broadband Discounts UK Packages and Cuts 5Gbps Price to £45

10th July, 2026 (0 Comments)

UK ISP Sky Broadband (Sky Mobile and Sky TV etc.), which sells their packages to consumers via both Openreach and CityFibre’s national full fibre (FTTP) networks, appears to have introduced some small discounts across several of their packages and also cut the price of their top 2.5Gbps (Gigabits) and 5Gbps tiers to £35 and £45 per month, respectively.

copper vs fibre optic openreach engineer

Broadband Altnets Spar with Ofcom Over Openreach UK Copper Line Retirement

7th July, 2026 (28 Comments)

The UK telecom regulator’s proposal in their Telecoms Access Review 2026 (TAR), which sought to adopt a different approach to copper line retirement in favour of full fibre optic (FTTP) broadband lines on Openreach’s national UK network, has, perhaps predictably, attracted criticism from rivals that worry it may hand the incumbent an advantage.

Sky UK Acquires ITV’s Media and Entertainment Divisions to Boost Streaming

6th July, 2026 (14 Comments)

Broadband and media giant Sky UK (Comcast) has this morning confirmed that they’ve “agreed terms” to acquire ITV’s broadcasting business, specifically the company’s Media and Entertainment divisions, which include both their free-to-air TV channels and the ITV X video streaming service for a total consideration of up to £1.6bn (£1.2bn of which is cash).

Sky’s NOW TV Retires Support for Older UK Boxes and Smartphones

4th July, 2026 (9 Comments)

Sky has confirmed that their sibling NOW (NOW TV) video streaming platform and broadband service will soon stop working on several older TV set-top-boxes, as well as various older Apple iOS based Smartphones and tablets. The changes will start to be felt from mid-July 2026 onwards.

SpeedGeo UK Mobile and Broadband Speedtest Study

SpeedGeo Q2 2026 Study Rank Virgin Media Fastest for UK Broadband and Three for Mobile

3rd July, 2026 (6 Comments)

The SpeedGeo project, which compares internet connection quality by benchmarking the speeds of real users, has published their Q2 2026 results and once again named Virgin Media as the fastest fixed broadband ISP. At the same time they’ve also named Three UK as the fastest mobile broadband (4G, 5G) operator. But there are caveats.

Sky Broadband and Openreach Make Dogs Dinner of Community Hall Fibre Upgrade

30th June, 2026 (12 Comments)

A Worcester-based community hall was left without a working broadband connection for several weeks after Sky Broadband and Openreach managed to mess up a copper to full fibre network upgrade. The process resulted in the wrong house getting the connection instead and confusion over whether the Hall was a commercial or residential property.

Comcast Spin-off NBCUniversal and Sky into Separate Publicly Traded Companies

29th June, 2026 (4 Comments)

American cable giant Comcast, which back in 2018 gobbled Sky’s pan-European TV and broadband ISP business with a bid of £30bn (here), has today announced that they intend to separate their media and technology businesses into public companies through a “tax-free spin-off” of NBCUniversal and Sky.

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Sky Broadband Users Accidentally Blocked from UK NHS Website and App

26th June, 2026 (13 Comments)

Some customers of Sky Broadband reported that they were unable to access the main NHS website and app earlier in the week, seemingly after the internet provider accidentally managed to block it. But Sky has since suggested that the fault might have been with the NHS. The issue prevented people being able to access their medical data and manage appointments etc.

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Multiple UK Broadband ISP Checkers and Order Systems Currently Down UPDATE4

24th June, 2026 (10 Comments)

Reports are coming in that a number of major and minor broadband providers, such as Sky Broadband, BT, Virgin Media, Vodafone and many others, are currently suffering some disruption to their online availability checkers and ordering systems that is preventing new customers from signing up. A few providers have linked this to a problem with Openreach (BT Group).

Download and upload speed by CoPilot for MJ 210725

H1 2026 Study Names Top UK Fastest Mobile and Home Broadband ISPs

15th June, 2026 (3 Comments)

We’ve today published ISPreview’s first biannual study of the United Kingdom’s broadband download and upload speeds for 2026, which covers the first half of the year. The report reveals how the performance of the fastest fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since the end of 2025

Sky UK Cuts Live TV Sport Streaming Latency with New Real Time Feature

9th June, 2026 (18 Comments)

Customers of Sky’s broadband-based Sky Glass and Sky Stream pay TV streaming devices and service are gaining access to a new feature called “Real Time“, which is designed to improve the experience of watching live sports content online by “reducing latency between the live action and what viewers see on screen“.

Sky Broadband UK’s Position on Openreach Speeds Beyond 900Mbps

6th June, 2026 (20 Comments)

A couple of Sky Broadband’s customers have recently notified us that their 900Mbps full fibre (FTTP) package on Openreach’s national network suddenly started delivering speeds of up to nearly 1.8Gbps, which is despite such a tier being unavailable to Sky’s subscribers. But those hoping for the launch of faster packages via the same network may be left disappointed, at least for now.