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Articles for Category Tag - Sky Broadband

 
gold best broadband isp award cup

21st March, 2025 (18 Comments)

Uswitch.com has today named the winners of their annual 2025 Telecoms Awards event, which among things saw UK ISP Plusnet once again being named as the best “National Broadband Provider of the Year“, while YouFibre won the best regional provider award and giffgaff scooped the win for best mobile “Network of the Year“.

NOW-TV-UI-Refresh-2025

21st March, 2025 (21 Comments)

Sky’s sibling NOW TV video streaming platform appears to have now largely completed the deployment of its new app and User Interface (UI), adding a “new look and some great new features“. The roll-out of the new app started on 18th February 2025 and has taken “several weeks” to deliver, although some devices have yet to benefit.

Gold Award Trophy Held in Hand 123RF - 166249402

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

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Sky Mobile UK

20th March, 2025 (6 Comments)

Customers of the Sky Mobile (Sky Broadband, Sky TV etc.) service, which harnesses O2’s Mobile Virtual Network Operator (MVNO) platform, may like to know that they’ve recently made it even simpler for you to activate your eSIM on Apple devices (iPhone etc.) with iOS 18 or later. No more scanning of QR codes.

Sky-Business-Logo

13th March, 2025 (0 Comments)

Broadband ISP Sky Business (Sky UK) has today announced the launch of their new Cloud Voice solution, which is partly intended to help businesses migrate away from the traditional Public Switched Telephone Network (PSTN) system before it’s switched-off at the end of this year (vulnerable consumers have longer, until 31st January 2027).

Sky Glass Gen 2 TV in a Living Room PR 110225

10th March, 2025 (19 Comments)

Ofcom’s rules require that all “phone, broadband and pay-TV providers” must “warn customers when their current contract is ending, and what they could save by signing up to a new deal” (usually sent between 10-40 days before the end of your contract). But an ongoing legal challenge makes the situation for customers of Sky TV a bit more confusing.

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Sky-Business-Logo

27th February, 2025 (2 Comments)

Broadband ISP Sky Business (Sky UK) has announced a new multi-year agreement with Caffè Nero, the premium coffee house group, which will see them upgrade the digital infrastructure of 787 stores in The Caffè Nero Group (about 90% of their estate) across the United Kingdom.

internet piracy uk copy

27th February, 2025 (13 Comments)

Most of the major broadband ISPs in the United Kingdom (BT, Sky Broadband, Virgin Media, TalkTalk, EE and Plusnet) have just been handed a new court order to block an Israel TV video streaming site, which was found to have been facilitating internet copyright infringement (piracy).

Sky-Broadband-Max-Hub-with-Coloured-Lines

26th February, 2025 (4 Comments)

Internet provider Sky Broadband has promised customers of their service, specifically those connecting via the latest ‘Sky Max Hub‘ router, that a fix is on the way for a long-running bug that appears to be preventing users from being able to use Wi-Fi Calling when on their home network.

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computer on outdoor table 123rf

26th February, 2025 (0 Comments)

The UK government has today set out its plan for increasing digital skills to help “deliver growth and opportunity for all“, which among other things includes various pledges from key ISPs and mobile operators (e.g. BT, CityFibre, Vodafone etc.) to help support the initiative and break down the digital divide that still exists for many people.

complaints ofcom report isp broadband tv phone mobile

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

telephone_restriction_image

12th February, 2025 (20 Comments)

The UK government has published its revised Telecare National Action Plan (TNAP), which will require major UK broadband and phone providers (e.g. BT, Virgin Media, Vodafone and Sky Broadband) to go further with protecting vulnerable telecare users when upgrading legacy phone lines to new digital (IP based) networks.

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Sky Glass Gen 2 TV in a Living Room PR 110225

11th February, 2025 (31 Comments)

Customers of Sky’s broadband-based pay TV streaming service and devices may be interested to learn that the company has today introduced the first of their next generation Sky Glass Gen 2 televisions, which features an even brighter 4K HDR screen and an enhanced seven-speaker Dolby Atmos® sound system built in. This will be followed by SkyGlass Air “later this year“.

icon speed test

7th February, 2025 (3 Comments)

Internet connection benchmarking firm nPerf has today published the results from a new crowdsourced study into fixed broadband ISP speeds across England, Scotland, Wales and Northern Ireland. But oddly the results only cover Sky Broadband, Virgin Media, Vodafone, TalkTalk, Fibrus (NI) and Ogi (Wales).

Openreach 2025 Storm Eowyn Damage in UK Garden PR 050225

6th February, 2025 (10 Comments)

Members of the Northern Ireland Assembly have this week criticised UK broadband and mobile operators, particularly Vodafone, BT, EE, Sky Broadband, Vodafone, O2 and Fibrus, for their response to the damage caused by Storm Éowyn. The complaints touched on issues of slow repairs, absent compensation and poor communication with customers.

Sky Broadband Max Hub Router and WiFi Max Kit 2023

4th February, 2025 (34 Comments)

Customers of Sky UK’s (Sky Broadband, Comcast etc.) internet, phone and TV products have today been told to brace for an average annual price increase of 6.2% (down from 6.7% last year), which will be introduced from April 2025. But broadband and phone customers who are unhappy about this will be able to exit their contracts penalty free.

Change-or-switch-direction-road-sign-arrows-pointing-left-and-right

31st January, 2025 (9 Comments)

The UK telecoms regulator, Ofcom, has called on major ISPs – including BT, Sky Broadband, Vodafone, TalkTalk, and Virgin Media – to provide more information in an effort to help them understand why the new consumer broadband and phone switching system (One Touch Switching) is still struggling to successfully complete many consumer migration requests.

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