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Articles for Category Tag - Statistics

Study Claims 29% of UK Mobile Users Suffer Poor or No Indoor Signal

1st November, 2017 (8 Comments)

A new survey conducted by uSwitch.com, which fielded responses from a “nationally representative” sample of 2,002 UK adults, has claimed that 29% of Mobile Phone (2G, 3G and 4G) users suffer from poor or no indoor reception at home. This rises to 50% for those living in rural areas.

Virgin Media and Plusnet Come Top in 2017 Customer Survey of UK ISPs

31st October, 2017 (15 Comments)

Comparison site Cable has published the winners of a huge new ISP survey, which interviewed 16,753 UK broadband customers to identify the best providers via five categories (reliability, value for money, customer service, speed and switching). Virgin Media and Plusnet came top.

Businesses Confident in Gov’s Commitment to Digital Infrastructure

25th October, 2017 (3 Comments)

A CBI survey of 727 UK businesses has found that just 20% are satisfied with the Government’s effort to improve national infrastructure (energy, transport etc.) and 74% doubt it will improve by 2022, although 59% did feel confident that digital infrastructure (broadband etc.) would improve.

UK Broadband Switchers Discouraged by Fear of Phone Number Loss

24th October, 2017 (7 Comments)

A new survey of 1,110 ISPreview.co.uk readers, which was conducted between 5th Sept and 19th October 2017, reveals that 31.6% of respondents lost their number while migrating to a new ISP and 49.4% said that the fear of losing their number had discouraged them from future switching.

Which? Claim Half of UK Households Suffered Broadband Problems in 2017

21st October, 2017 (20 Comments)

A survey of 1,709 UK telecoms customers in June to July 2017, which was conducted by Which?, found that 53% had experienced a “problem with their broadband” in the last year. Sadly customers of Virgin Media (61%), TalkTalk (60%), Sky Broadband (56%) and BT (54%) were “most likely” to suffer.

UK Gov Softens Stance on Mandatory ISP Filters for Adult Internet Content

11th October, 2017 (1 Comment)

The Government has today published their Internet Safety Strategy green paper, which sets out how they intend to tackle online dangers like cyber-bullying, trolling and under-age access to porn. But it also appears to soften earlier plans for a mandatory approach to network-level ISP internet censorship.

UK Coverage of Superfast Broadband Creeps to Nearly 94% – Q3 2017

8th October, 2017 (18 Comments)

The latest independent data to September 2017 has estimated that “superfast broadband” (24Mbps+) capable fixed line networks now cover 93.9% of premises in the United Kingdom (96.6% if you include all “fibre based” lines of any speed inc. sub-24Mbps), with Wales and Scotland both touching completion.

Broadband Delivery UK and the 1 Million Virgin Media Premises Overbuild

4th October, 2017 (153 Comments)

New research has estimated that between 950,000 and 1.1 million premises, which were already being catered for by Virgin Media’s cable broadband network, have been overbuilt by networks (e.g. Openreach (BT)) supported through the Government’s Broadband Delivery UK project.

Report Calls for More Competition in the UK Fixed Line Broadband ISP Market

2nd October, 2017 (5 Comments)

The Social Market Foundation, a non-partisan think tank, has warned that broadband and telephony remain “highly concentrated consumer markets” and a lack of effective competition can translate into higher prices, poorer services, less choice and possibly lower rates of investment or innovation.

Cityfibre – H1 Turnover Hits £9m as FTTP Serves 4,235 UK Customer Premises

28th September, 2017 (0 Comments)

Cityfibre has published their latest results for the six months to 30th June 2017 (H1), which reveals that they now have 4,235 connected customer premises on their UK “full fibre” FTTP network (up from 3,962 in H2 2016) and a total of 3,556 route kilometres of operational ducted fibre (up from 3,383km).

Ofcom Praise Sky and Virgin Media in Q2 2017 UK Consumer Complaints Study

27th September, 2017 (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.

Mobile Operators Report Big Surge in Internet Data Use Since Free EU Roaming

26th September, 2017 (3 Comments)

The European Union’s move in June 2017 to scrap roaming charges for mobile calls, texts and data / internet services (here) has resulted in operators’ reporting a huge rise in data traffic due to travellers, which has multiplied by between 3-6 times this summer compared with last year.

Europe vs UK – New Study Summarises Fixed Broadband and 4G Coverage

26th September, 2017 (16 Comments)

The European Commission has published a new study from IHS Markit and Point Topic, which summarises the current state of broadband coverage across Europe and measures how close the EU is to achieving their Digital Agenda goals (i.e. 30Mbps for all, with 50% subscribed to 100Mbps+ by 2020).

The Top 30 UK Local Authorities for “Full Fibre” FTTP Broadband Cover

22nd September, 2017 (8 Comments)

A new batch of independent data has revealed the top 30 local authorities across the United Kingdom with the highest availability of ultrafast “full fibre” (FTTP/H/B) broadband connectivity, which unsurprisingly sees the table topped by Hull, East Yorkshire and Cornwall.

TalkTalk Rated the Worst ISP by 2017 Which? Consumer Broadband Survey

22nd September, 2017 (13 Comments)

The latest biannual survey of UK phone and broadband providers by consumer magazine Which? has once again named Zen Internet as the best overall ISP (85% for customer satisfaction), but the same could not be said for TalkTalk that continues to languish at the bottom on a score of 40%.

Ultrafast Fibre Optic FTTP Broadband Networks Cover 1.1 Million UK Premises

18th September, 2017 (12 Comments)

The roll-out of “ultrafast” fibre optic broadband services using Gigabit capable FTTH/P/B technologies is continuing to ramp up in 2017, with our latest annual estimate of total premises passed across the United Kingdom reaching 1,084,500 (up from 780k in 2016) and this is set to surge.

United Nations Publishes Global Broadband Progress Report for 2017

14th September, 2017 (0 Comments)

The United Nations (UN) has today publish its annual ‘State of Broadband‘ global progress report, which reveals that while 48% of the global population is now online, some 3.9bn people still do not have access to the Internet and the digital gap is growing between developed and developing countries.