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Articles for Category Tag - Statistics

The Top Reasons Why UK Consumers Stay with their Broadband ISP

17th August, 2019 (16 Comments)

A new survey of 1,000 broadband customers, conducted by Which?, has revealed that 40% had been with the same ISP for 10 years and only 15% had been with their provider for less than 2 years (likely to reflect recent switchers). The reasons for this tended to vary between users of BT, Sky Broadband, TalkTalk and Virgin Media.

Study Claims UK Restaurants “Ruined” by Poor Mobile Connectivity

15th August, 2019 (11 Comments)

A new survey of 2,000 mobile phone using UK adults, which was conducted by Global Wireless Solutions and OnePoll, has claimed that 11% of respondents felt their experience in a restaurant had “been ruined due to poor mobile connectivity.” Meanwhile EE and O2 offered the most reliable service while inside such eateries.

61% of UK Households Without the Internet Felt no Need for it

12th August, 2019 (0 Comments)

The UK Office for National Statistics (ONS) has published their annual ‘Internet Access – Households and Individuals 2019‘ report, which among other things reveals how 93% of all households in Great Britain had access to the internet in 2019 but 61% of those without the internet did not feel as if they needed it.

Cityfibre’s FTTH Broadband Rollout Grows to 70,748 UK Premises

12th August, 2019 (7 Comments)

The latest independent data has estimated that Cityfibre’s £2.5bn project to rollout a 1Gbps Fibre-to-the-Home (FTTH) broadband network to cover 5 million premises across 37 UK cities and towns by the end of 2025 (here) – supported by ISP partner Vodafone – has so now reached 70,748 premises (August 2019).

New Study Slams Lack of 100% UK Geographic 4G Mobile Coverage

9th August, 2019 (22 Comments)

A new Which? study has found that in 524 out of 650 UK parliamentary constituencies 4G mobile coverage is not available via all four operators to the whole constituency. The most poorly-served city-based constituencies (all under 80% coverage) were Rochford, Southend, South West Devon, Romsey and Southampton North.

Virgin Media Hit 5.266 Million UK Broadband Users as Network Grows

8th August, 2019 (25 Comments)

Cable ISP Virgin Media (Liberty Global) added another +7,100 UK customers to their broadband network during the second quarter of 2019 (down from +35K in Q1), which takes their total base to 5,266,700. Over the same period their network has deployed to cover another 130,000 premises (up from +102K last quarter).

The Top Reasons Why UK ADSL Broadband Users Haven’t Upgraded

7th August, 2019 (32 Comments)

At present around 96% of UK premises are estimated to be within reach of a so-called “superfast broadband” (24Mbps+) ISP network, yet Ofcom found that superfast connections only accounted for 59% of all fixed broadband lines at the end of 2018. Now a new Which? survey has helped to explain why so many are still on slow copper ADSL lines.

Samsung Users Experience Faster 4G Speeds than Apple or Huawei

6th August, 2019 (6 Comments)

Crowd-sourced analyst firm Opensignal has tested the Mobile Broadband speeds experienced by the three largest Smartphone makers (by shipment volume) across 73 countries – Apple, Huawei and Samsung – and concluded that Samsung users experienced faster download speeds. But the wider picture is more complicated.

ISP BT Sees 40% Increase in Internet Traffic from Fortnite Season 10

2nd August, 2019 (9 Comments)

A bit of pre-weekend fun. BT have informed us that customers on their retail broadband ISP network in the UK, specifically those video gamers downloading the Fortnite Season 10 update, have helped to create a 40% increase in internet traffic over normal holiday activity (recorded at 9am yesterday).

BT See Rise in Ultrafast Broadband Cover to 3.7 Million UK Premises

2nd August, 2019 (18 Comments)

BT Group has today published their latest results to the end of June 2019 (Q1 19/20 financial), which reveals that Openreach’s FTTP and G.fast based “ultrafast broadband” (100Mbps+) ISP networks have grown their coverage to 1.51 million and 2.16 million UK premises respectively (overall total of 3.7m, up from 3.2m last quarter).

Three UK in L-Band Rollout as Mobile Data Usage Per User Hits 9.1GB

1st August, 2019 (19 Comments)

Mobile operator Three UK has today released their latest results to the end of June 2019 (H1 19 financial), which amongst other things revealed that monthly Mobile Broadband (3G / 4G) data usage per customer grew from 8.3GB (GigaBytes) last quarter to 9.1GB now. Plus they plan a rollout of L-Band technology to boost 4G.

Satisfaction with Home WiFi Reliability and Mobile Signal by UK Region

31st July, 2019 (0 Comments)

Nominet has published the results of new poll, which queried 2,080 UK adults about their home internet connectivity (i.e. attitudes to broadband ISP, WiFi and mobile reliability). Overall 60% of respondents would opt for reliability over speed and 79% said they had experienced broadband reliability problems in the last year.

BT Sees its UK Broadband ISP Traffic Peak at 13 Terabits in March 2019

31st July, 2019 (6 Comments)

Customers of BT’s (EE) retail fixed line broadband ISP business (around 9.4 million of them) hit a new record level of internet data traffic after the network peaked at around 13Tbps (Terabits per second) in March, which is up from 10.4Tbps at roughly the same time last year. By comparison their mobile broadband network hit 0.4Tbps.

Pursuit of a Better Deal Encourages Most UK Consumers to Switch ISP

31st July, 2019 (3 Comments)

A new survey of 8,000 UK people by Which? has revealed the top reasons why people switch broadband ISP. Unsurprisingly 25% of those who had switched did so because they found a better deal with a new provider but poor customer service (18%), price hikes (12%), slow speeds (9%) and connection problems (7%) are also triggers.

ISP Survey Claims 42% of UK Households Face Issues with Slow Internet

30th July, 2019 (21 Comments)

A new survey of 2,000 UK consumers, which was conducted by broadband ISP Zen Internet, has claimed that the top technical difficulties experienced at home were slow internet connections (42%), devices disconnecting from WiFi (25%), internet outages (23%), trouble setting up new devices (22%) and computer viruses (13%).

RSC Map Shows Best and Worst 20 UK Areas for Broadband Speed

24th July, 2019 (17 Comments)

RS Components have used data from Ofcom’s Connected Nations report to create a new interactive map, which reveals the top 20 UK locations for average fixed line broadband ISP download speeds. Apparently the Cotswolds comes out on top with a speed of 95Mbps, while the City of London is named the slowest on 17.1Mbps.

Global Fixed Broadband Subs Total 1.047 Billion as Fibre Dominates

23rd July, 2019 (0 Comments)

A new report has revealed that world fixed broadband subscribers grew by 2.06% (+21.2 million) during Q1 2019 to total 1.047 billion, while older pure copper line ISP connections continued to decline in the face of a rising onslaught from faster fibre optic based connections.