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Articles for Category Tag - TalkTalk

Consumer Choice of UK Broadband ISPs Impacted by Reputation

11th June, 2018 (1 Comment)

How important is the perceived reputation of a broadband ISP when looking to switch providers? A new ISPreview.co.uk poll of 5,000 readers found 79.7% agreed that their choice could be impacted by reputation, while Sky Broadband and Virgin Media faired best among the largest four players.

ORG Warns Many Court Ordered UK ISP Website Blocks are in Error

4th June, 2018 (0 Comments)

A new study conducted by the Open Rights Group has claimed that around 37% of court ordered website blocks in the UK, which are often enforced by large broadband providers against copyright infringing websites (internet piracy), are done in error and being “improperly administrated by ISPs and rights holders.”

Major Broadband and Phone Outage Strikes ISPs in East Scotland UPDATE

25th May, 2018 (17 Comments)

Customers of UK ISPs such as Sky Broadband and TalkTalk are this morning being affected by a loss of broadband and phone services across several exchanges in East Scotland, with some pointing the finger of blame at a damaged core network cable from Virgin Media.

TalkTalk Top 4.1M Broadband Subs, Update on FTTH and Sell B2B

24th May, 2018 (5 Comments)

UK ISP TalkTalk has today published their latest half year results to 31st March (FY 2018), which saw them add +109K new on-net broadband subscribers in the final quarter to total 4,139,000. We also got an update on their “full fibre” FTTH/P plans and they’re selling their direct B2B business to Daisy for £175m.

BPI Calls for Quick and Easy Blocking of Piracy Websites by UK ISPs

23rd May, 2018 (15 Comments)

The British Phonographic Industry (BPI), which represents the recorded music sector, has called for the Government’s forthcoming ‘Internet Safety Strategy‘ to add new measures that would make it easier for copyright holders to get websites that facilitate internet piracy blocked or completely removed.

4 Year Old WPS Security Flaw Still Affecting TalkTalk UK ISP Router UPDATE

23rd May, 2018 (5 Comments)

One of the older D-Link based ADSL2+ broadband routers from UK ISP TalkTalk has been found to still be vulnerable to a security exploit, which was first notified to the provider all the way back in 2014. This enables a hacker to gain access to your wireless (WiFi) network by sniffing out the WPS password.

New and Faster WiFi Router Spotted at Broadband ISP TalkTalk UPDATE3

21st May, 2018 (35 Comments)

New customers of budget ISP TalkTalk look set to start receiving a faster and much more capable broadband router with their orders, which comes after ISPreview.co.uk discovered the existence of a new Wi-Fi Hub. At this stage we don’t have a lot of detail to share but we do know the core specifications.

ISP TalkTalk Drops UK Unlimited Home Broadband and FTTC Prices

18th May, 2018 (14 Comments)

The budget ISP price war continues today as UK ISP TalkTalk discounts their standard unlimited and superfast “fibre” (FTTC / VDSL2) broadband packages down to an even lower level. Prices now start at £17 a month for ‘Fast Broadband‘ (17Mbps) and £22.50 for ‘Faster Fibre‘ (38Mbps) etc.

TalkTalk and Virgin Media Moot UK Broadband Infrastructure Sharing

14th May, 2018 (26 Comments)

The rumour mill has burst into full swing this morning with reports that UK ISPs Virgin Media and TalkTalk are tentatively exploring the possibility of passive infrastructure sharing, which could enable the budget provider to lay their fibre optic lines in Virgin’s cable ducts and vice versa.

ISP TalkTalk Identifies the Most Common Online UK Frauds

9th May, 2018 (3 Comments)

Broadband ISP TalkTalk and Action Fraud have today published the results of their latest joint research, which attempts to identify the most common online scams (within the last year) and the areas in the UK that are most frequently targeted. Fraud related to online shopping or auctions tops the table.

Ofcom 2018 Study – Average Home Broadband Speeds Hit 46.2Mbps

9th May, 2018 (9 Comments)

Ofcom has published their annual study of fixed line home broadband ISP speeds across the United Kingdom, which reveals that the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

TalkTalk Launch New Wi-Fi Extender and Gigabit Powerline Device

3rd May, 2018 (13 Comments)

Residential broadband ISP TalkTalk has launched a new combined WiFi Extender and Powerline adapter device, which is being offered at a discount of £55 to their existing UK subscribers (using the voucher code EXTENDTT18) or £85 as the regular price.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

ISP TalkTalk Launch 150Mbps and 300Mbps G.fast Home Broadband UPDATE3

24th April, 2018 (25 Comments)

Low cost UK internet provider TalkTalk has today officially launched their new range of unlimited G.fast based ultrafast home broadband packages, which offer download speeds of ‘up to’ 150Mbps (30Mbps upload) and 300Mbps (50Mbps upload) from just £40 per month (including line rental).

Peak Time Congestion Hits Hardest for Broadband ISP Plusnet

23rd April, 2018 (17 Comments)

A new study into the impact on broadband ISP download speeds of peak (afternoon) vs off-peak (morning/daytime) internet usage at the largest six broadband providers in the United Kingdom has revealed that Plusnet suffers the biggest proportional drop in performance, while oddly TalkTalk got faster.

Snooping TalkTalk Security Feature Causes Customer Concern UPDATE2

20th April, 2018 (25 Comments)

A number of TalkTalk’s broadband ISP customers in the UK have raised concerns after the provider sent them an alarmist warning email, which without providing any useful details claimed that they “may have downloaded a virus on one or more of your devices” (phishing emails adopt a similar approach).

Q4 2017 Ofcom UK ISP Complaints Study Shames TalkTalk and BT

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.