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Articles for Category Tag - TalkTalk

Survey Names Hyperoptic as Fastest UK Broadband ISP for 2020

26th February, 2020 (15 Comments)

Comparison site Broadband Genie has today revealed the winners of their broadband speed awards, which covers different categories across standard, superfast and ultrafast connections. Overall Hyperoptic, a full fibre (FTTP/B) ISP that serves apartment blocks, was named the fastest ISP for both downloading and uploading.

Ofcom Warns Major UK Broadband ISPs Over Charging for Email

22nd February, 2020 (59 Comments)

Buying your own email address from a dedicated UK web hosting provider is cheap (c.£1-3 a month), unless you’re a former broadband ISP customer of BT (£7.50) or TalkTalk (£5) where in order to keep your address you can end up being charged significantly more for an often inferior product. Ofcom isn’t happy.

Cityfibre Begins FTTH Broadband Rollout in Adur and Worthing

20th February, 2020 (12 Comments)

Cityfibre has announced that they’ve begun their £25m project to roll-out a new 1Gbps capable Fibre-to-the-Home (FTTH) broadband network across the District of Adur and Borough of Worthing in West Sussex, which is being supported by UK ISP partner Vodafone (with TalkTalk expected to follow later).

ISP TalkTalk UK in £500m Move to Refinance Existing Debt

10th February, 2020 (0 Comments)

Budget broadband ISP TalkTalk, which is currently in the process of selling their FibreNation FTTH network to Cityfibre for £200m (here), has today announced a £500m corporate bond issue that looks like it will be used to help refinance the provider’s existing debt pile.

ISP TalkTalk Brace for “Massive” Spike in Traffic from Gaming

10th February, 2020 (11 Comments)

Low cost UK broadband ISP TalkTalk has informed ISPreview.co.uk that online video games are increasingly producing significant surges in internet data traffic on their network. Indeed they’re braced for another “massive spike” tomorrow with the release of the Call of Duty Modern Warfare Season 2 update (v1.14).

Uswitch 2020 Awards Name Best UK Mobile and Broadband ISPs

7th February, 2020 (8 Comments)

The annual Uswitch.com Awards 2020 took place last night, which among other categories saw budget focused UK ISP NOW TV scoop the win for “Broadband Provider of the Year“, while Virgin Media once again grabbed “Fastest Broadband Provider” and Sky Mobile were named “Network of the Year.” Read on for the full list.

YouView Refocus Away from Direct to Consumer IPTV Products UPDATE

6th February, 2020 (12 Comments)

The YouView platform, which develops hardware and software to support the broadband-based TV (IPTV) services supplied via UK ISPs BT and TalkTalk (as well as retail set-top-boxes), has announced that they’re “refocusing development away from ‘direct to consumer’ products.” Say goodbye to their mobile app!

ISP Zen Internet Grabs ex-TalkTalk Director to be Strategy Boss

5th February, 2020 (8 Comments)

Broadband ISP Zen Internet has today announced that they’ve appointed TalkTalk’s former Commercial Director, Jon Perkins, to become their new Strategy Director. Perkins will also sit on Zen’s Executive Committee and be responsible for strategy, marketing and product.

ISP TalkTalk Reports UK FTTC Hybrid Fibre Broadband Growth

31st January, 2020 (4 Comments)

UK ISP TalkTalk has today reported their first trading update (Q3 FY2020 financial) since they agreed to sell their full fibre FibreNation network to Cityfibre for £200m (here). The provider, which is home to 4.3 million broadband customers, added 148k new FTTC/P customers in the quarter (down from 174k in Q2 FY20).

Ofcom Toughens Personal UK Broadband ISP Speed Estimates

30th January, 2020 (30 Comments)

Ofcom has today announced that they intend to toughen their existing Broadband Speed Code of Practice, which among other things requires UK ISPs to supply consumers with a personal estimate of their broadband line speed before buying. Under the new change this estimate will become more accurate, but there’s a catch.

FibreNation Start 1Gbps FTTH Broadband Rollout in Harrogate

30th January, 2020 (4 Comments)

The UK FibreNation project, which is currently being acquired by Cityfibre from TalkTalk for £200m (here), has today announced that they’ve started to roll-out their 1Gbps Fibre-to-the-Home (FTTH) broadband ISP network to 50,000 premises across the town of Harrogate in North Yorkshire.

Expert Reviews 2020 Awards Name Plusnet as Best UK ISP

30th January, 2020 (4 Comments)

An annual survey conducted by Expert Reviews has named UK ISP Plusnet as the “Overall Winner” of their 2020 Best Broadband Awards, although EE (BT) also picked up an award for “Best Customer Service” and Virgin Media came top for “Best Speed.” Sadly TalkTalk came bottom of the customer service table.

Ex-BBC Journalist Now TalkTalk’s Director of Corporate Affairs

28th January, 2020 (3 Comments)

Broadband ISP TalkTalk UK has hired the former BBC journalist and campaign strategist, Lucy Thomas, to be its new Director of Corporate Affairs. Lucy joins from the communications agency, Edelman, where she was Senior Director, leading campaigns and advising major brands like Coca Cola on reputation, PR and political campaigning etc.

Vodafone Created Most UK Complaints in Q3 2019 – Ofcom Study

24th January, 2020 (9 Comments)

Ofcom has today published their latest Q3 2019 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for fixed line broadband, home phone and mobile (Pay Monthly) service. Meanwhile Virgin Media took the most flak their Pay TV service.

Vodafone UK 1Gbps Home Broadband Live in Southend-on-Sea

22nd January, 2020 (27 Comments)

Cityfibre’s £30m project to roll-out a new 1Gbps capable Fibre-to-the-Home (FTTH) broadband network across Southend-on-Sea, which is being supported by UK ISP partner Vodafone (with TalkTalk to follow later), has officially started to go live for new customers in the large Essex based town.

ISP TalkTalk UK Joins BT TV in Removing the Universal Channel UPDATE

22nd January, 2020 (7 Comments)

Customers of broadband ISP TalkTalk, specifically those who take their YouView (IPTV) powered TV service alongside the premium ‘Entertainment Boost‘ add-on, may be displeased to learn that they too will now be removing the Universal Channel from display (BT confirmed the same last month).

Cityfibre Buy FibreNation and Set 8 Million UK FTTH Homes Goal

21st January, 2020 (24 Comments)

UK ISP TalkTalk has today confirmed that their wholesale full fibre (FTTH) broadband network sibling – FibreNation – has been sold to the Goldman Sachs backed Cityfibre for £200m cash. In response Cityfibre has increased their fibre optic roll-out plan from 5 million UK premises by 2025 to 8 million.