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Articles for Category Tag - TalkTalk

ISP TalkTalk Upgrade Optimises Wi-Fi for its UK Broadband Routers

4th April, 2019 (40 Comments)

Low cost ISP TalkTalk has completed the deployment of ASSIA’s CloudCheck software to their Wi-Fi Hub (Sagemcom F@st 5364) broadband router, which they claim can “proactively” improve the wireless (WiFi) performance of the device through “contextual analytics” and “machine-learning algorithms“.

Automatic Compensation Goes Live for UK Broadband ISP Customers

31st March, 2019 (10 Comments)

Ofcom’s new system of automatic compensation will tomorrow be introduced, which requires major UK ISPs to compensate consumers (cash or bill credits) for a total loss of broadband connectivity (i.e. if the outage lasts longer than 2 working days), missed appointments or delayed installs.

Sky Broadband UK Seek Full Fibre ISP Alliance with Openreach Rivals UPDATE

15th March, 2019 (17 Comments)

The CEO of Sky UK (Sky Broadband), Stephen van Rooyen, has written a letter to the heads of several alternative “full fibre” (FTTP) network ISPs, seemingly in the hope of opening talks that could result in new wholesale or other agreements to help “increase investment” and “bring ultrafast broadband to more homes.”

TalkTalk’s FTTP Rollout in the UK City of York Reaches Poppleton

12th March, 2019 (2 Comments)

Budget UK ISP TalkTalk has announced that residents in the Poppleton area of York are the latest to get access to their 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network, which as reported last week (here) has already covered 33,000 premises in the city and should reach 55,000 by 2020.

TalkTalk’s 1Gbps FTTP Broadband in York Reaches 33000 Premises

6th March, 2019 (17 Comments)

Budget orientated UK ISP TalkTalk has revealed that their roll-out of a new Fibre-to-the-Premises (FTTP) network in the city of York has now covered 33,000 homes and businesses. The final 21,000 premises are due to “follow this year” (54,000 total) and customer satisfaction is high.

New Ofcom Code of Practice for UK Broadband ISP Speeds to Start

28th February, 2019 (11 Comments)

An important change is due to be introduced tomorrow as part of Ofcom’s new Voluntary Codes of Practice on Broadband Speed (VCoP), which will require the largest UK ISPs to give you more information about your estimated line performance and make it easier to exit a contract penalty free (if faults cannot be fixed).

ASA Ban TalkTalk Ads for Misleading Mid-Contract Price Rises Claim

27th February, 2019 (11 Comments)

A complaint by UK broadband ISP Plusnet has resulted in the Advertising Standards Authority (ASA) banning a website and TV advert for TalkTalk’s service, which saw them “misleadingly” claim to be the “only major provider to guarantee no mid-contract broadband price rises on all our plans.” Except they aren’t.

Broadband ISP TalkTalk Teams with Plume to Offer Adaptive WiFi Kit

12th February, 2019 (13 Comments)

Budget UK ISP TalkTalk has today teamed up with Plume to offer their existing broadband customers “exclusive” access to a new “cloud-coordinated” WiFi system that uses Artificial Intelligence (AI) to optimise your home wireless network, which it claims could improve the signal’s coverage, stability and speed.

uSwitch 2019 Awards Reveals Top UK Mobile and Broadband ISPs

8th February, 2019 (9 Comments)

The annual uSwitch.com Awards 2019 event took place last night, which saw various wins for broadband ISPs Vodafone, Virgin Media, Plusnet and TalkTalk. Meanwhile Sky (Sky Broadband) scooped several categories for their Mobile service and sibling NOW TV scooped the best TV provider gong.

ISP TalkTalk UK Claims to Offer Lowest Fixed Price Fibre Broadband

7th February, 2019 (25 Comments)

Budget ISP TalkTalk has claimed that they will tomorrow launch “Britain’s lowest fixed price fibre” unlimited broadband and phone service, which will reduce their FTTC (VDSL2) based “Faster Fibre” (36Mbps average speed) package to just £19.95 a month (currently on offer at £22.95) on an 18 month contract term.

Microsoft Windows and XBox Updates Bug Hits ISPs BT and TalkTalk

5th February, 2019 (7 Comments)

Since the end of January a large number of BT and some of TalkTalk’s UK broadband customers have found themselves unable to get software updates and patches for Microsoft’s XBox Live, Windows Updates and Windows Store services, which stems from a data corruption issue that also affected ISPs in other countries.

ISP TalkTalk Top 4.29m UK Broadband Users – Quiet on FTTH Rollout

1st February, 2019 (6 Comments)

The latest quarterly results from TalkTalk to the end of 2018 (Q3 FY19) has seen the ISP add a further +44,000 on-net broadband customers to total 4,287,000 (up from the +24k added in the previous quarter), although sadly there’s not much of an update on their “FibreNation” FTTH deployment.

Vodafone Attracted Most Broadband and Phone Moans in Q3 2018

30th January, 2019 (4 Comments)

Ofcom’s newest Q3 2018 UK consumer complaints report has revealed that, for the first time, ISP Vodafone attracted the most gripes for fixed line broadband and landline phone services, while Sky Broadband won praise for seeing the fewest moans. Pay TV and Mobile providers are also covered.

Court Drops CEO Blackmail Charge Against TalkTalk Website Hacker

28th January, 2019 (5 Comments)

The Crown Prosecution Service has dropped a blackmail charge against Daniel Kelley (21) from South Wales, who back in 2016 pleaded guilty to 11 offences (including blackmail, computer hacking and fraud) related to the 2015 hack of TalkTalk’s broadband ISP website.

Confusion Over UK Broadband ISP TalkTalk’s Stealthy £4 TV Charge

17th January, 2019 (52 Comments)

Customers of UK broadband ISP TalkTalk have been left frustrated and confused by a mysterious new £4 monthly “Access Fee” to use the operator’s TV platform (YouView based IPTV set-top-box), which seems to apply even if the subscriber isn’t taking one of their optional premium TV boosts (content packages).

ISP TalkTalk Launch UK Call Whisper to Tackle “rip off” 118 Numbers

11th January, 2019 (33 Comments)

Budget broadband ISP TalkTalk has today described Ofcom’s plan to introduce a £3.65 price cap in order to control “rip off” calls to premium 118 (Directory Enquires) numbers as “inadequate“. In response they’ve launched a new ‘Call Whisper’ feature that will warn customers about the potentially high costs.

Netflix UK’s 2018 to 2014 Video Streaming Broadband Speed Index

31st December, 2018 (6 Comments)

Internet Movie and TV video streaming giant Netflix UK has recently published the latest update of their broadband ISP speed index, which reveals that cable operator Virgin Media is still the fastest provider for their service in 2018 and also going all the way back to 2014. But being the fastest here doesn’t really matter.