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Articles for Category Tag - TalkTalk

Zen and Plusnet Come Top of 2018 Biannual MSE Broadband Survey

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

Testing UK Broadband Speeds for Downloading PC Games via Steam

5th September, 2018 (31 Comments)

Internet speed analyst firm SamKnows has conducted an interesting study, which examines the performance differences of major UK broadband ISPs (BT, TalkTalk, Sky Broadband, Virgin Media and Vodafone) when being tasked with downloading PC games from Valve’s popular Steam digital distribution platform.

ISP TalkTalk Cuts 63Mbps FTTC Superfast Home Broadband to £25

31st August, 2018 (33 Comments)

Low cost UK ISP TalkTalk has today further discounted the special offer prices of their residential focused broadband and phone bundles. One of the biggest reductions is on their 63Mbps FTTC based “Faster Fibre Large” package, which has fallen from £28.50 a month to just £25 for 18 months of service.

TalkTalk Launch UK Connection Guarantee for FTTC Broadband

17th August, 2018 (15 Comments)

Budget UK ISP TalkTalk has today launched a new “Great Connection Guarantee” for new (NOT existing) customers of their FTTC based “Faster Fibre” broadband services, which essentially enables them to leave penalty free within the first 30 days of their service going live “if they’re not fully satisfied“.

Big Broadband ISPs Must Improve UK Support for Deaf Users

14th August, 2018 (5 Comments)

Living with a hearing problem is no fun and there can be different forms of such disabilities, which means a solution that works for one group may be unusable for others. Suffice to say that we expect the largest broadband ISPs to cater for such scenarios but a new investigation by Cable.co.uk suggests some are falling short.

Budget UK ISP Plusnet Launch Fixed Price Broadband Contracts

8th August, 2018 (14 Comments)

Low cost ISP Plusnet will today follow TalkTalk’s lead by launching their own range of fixed price broadband and line rental (phone) contracts for residential and small business customers, which means that the price you pay will stay the same for the duration of your minimum contract term.

New Guide for UK Street Works and FTTP Fibre Optic Delivery

26th July, 2018 (12 Comments)

One subtle development that appears to have been overlooked this week is the Government’s move to publish a new guide for civil engineering (street works), which sets the best practice when constructing the next generation of Gigabit capable Fibre-to-the-Premises (FTTP) style broadband ISP networks.

ISP TalkTalk Hails Broadband Improvement from ASSIA DLM System

24th July, 2018 (2 Comments)

Budget UK ISP TalkTalk has confirmed that customers of their slower ADSL2+ based copper line broadband packages have been seeing faster speeds and improved service stability since they adopted a new system of Dynamic Line Management (DLM) from ASSIA (Adaptive Spectrum and Signal Alignment, Inc.).

Ofcom Q1 2018 ISP Complaints Report Praises Sky – Shames TalkTalk

18th July, 2018 (3 Comments)

Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered.

Fibre Break Disrupts Broadband ISP Connectivity Near Southampton UPDATE6

17th July, 2018 (15 Comments)

Customers of Sky Broadband, TalkTalk and associated ISPs around the Southampton region (Hampshire, UK) may be experiencing problems getting online or making phone calls this morning after roadworks accidentally damaged a major core fibre optic cable in the area.

ISP TalkTalk Grows to 4.22 Million UK Broadband Subscribers

17th July, 2018 (1 Comment)

UK ISP TalkTalk has published a short trading update for the three months to 30th June 2018 (Q1 FY19), which finally gives us a solid figure for their broadband subscriber base of 4,219,000 and that’s because it grew by +80,000 net adds in the quarter (Q1 FY18: +20k, Q4 FY18: +109k). There’s also a small update on FTTH in York.

Broadband ISP TalkTalk Claim Britain’s Lowest Price for Sky Sports TV

13th July, 2018 (1 Comment)

Budget UK ISP TalkTalk has today claimed to be launching “Britain’s lowest price Sky Sports deal,” which enables customers of their YouView (IPTV) based Pay TV, phone and “Faster Fibre” (FTTC) broadband service to get Sky Sports for just £15 extra per month for 9 months (£34 thereafter.).

TalkTalk UK Investors Encouraged to Revolt After £200m Placing

9th July, 2018 (0 Comments)

Two influential investment advisers – The Investment Association (IA) and Institutional Shareholder Services (ISS) – have encouraged investors in TalkTalk’s UK broadband ISP business to oppose the re-election of Executive Chairman, Sir Charles Dunstone, after a controversial £200m share placing (19.99% of existing stock).

Customers of UK ISP TalkTalk Unable to Reach UK2 Web Hosting UPDATE

5th July, 2018 (2 Comments)

An unspecified network problem has been preventing TalkTalk’s broadband ISP customers from accessing any servers belonging to the website hosting company UK2.net since earlier this morning. At the time of writing nobody appears to know quite when it will be resolved.

ISP TalkTalk Scraps £175m Sale of UK B2B Business to Daisy Group

29th June, 2018 (2 Comments)

UK ISP TalkTalk has this afternoon announced a joint agreement “not to proceed with the proposed sale” of their direct B2B business customers to The Daisy Group. The sudden announcement follows a tumultuous week for Daisy (here), which lost its CEO after a failed attempt to sell the business.

ISP TalkTalk UK Drop 63Mbps FTTC Broadband and Phone to £25

25th June, 2018 (15 Comments)

Budget ISP TalkTalk has slashed the monthly price of their 63Mbps ‘Faster Fibre Large‘ (FTTC / VDSL2) unlimited superfast broadband and phone line rental package to just £25 per month for the first 18 months of service, which for the first time means they can match Vodafone. But it’s only available until 12th July 2018.

H1 2018 – Top 10 Fastest National UK Broadband and Mobile ISPs

25th June, 2018 (0 Comments)

The first six months of 2018 recorded another rise in average fixed home broadband download speeds to 33.29Mbps (7.82Mbps upload) among the top 10 ISPs, which continues to be fuelled by the rising adoption of faster FTTC, FTTP and Cable lines. Average mobile data speeds also hit 18.87Mbps (5.02Mbps upload).