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Articles for Category Tag - TalkTalk

BT Deal Allows UK ISP Cuckoo to Sell Openreach Broadband Packages Again

19th September, 2024 (27 Comments)

A new wholesale agreement between BT Wholesale and AllPoints Fibre (APFN) has today been announced, which among other things means that anchor tenant ISP Cuckoo will be able to offer full fibre broadband (FTTP) packages via Openreach’s network.. again (some related services were withdrawn earlier this year and customers booted to a different ISP).

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CEO of Freedom Fibre Elected as Honorary Fellow at the Royal Academy of Engineering

18th September, 2024 (0 Comments)

The CEO and Co-Founder of alternative UK full fibre broadband operator Freedom Fibre, Neil McArthur, has just become one of 71 leading figures in the engineering and technology fields to be elected as a Fellow of the Royal Academy of Engineering.

Broadband ISP TalkTalk Gain More Support for UK Refinancing Deal

16th September, 2024 (2 Comments)

Debt-troubled UK ISP TalkTalk has this afternoon issued a second update on their recently agreed refinancing package, which was announced on 12th August 2024 (here and here) and is said to be worth around £400m. As of today, 100% of the RCF and over 97% of bondholders have now signed up to the binding Lock-Up Agreement.

Wholesale Provider PXC Adopt Netomnia’s UK Full Fibre Broadband Network

16th September, 2024 (3 Comments)

Network provider PlatformX Communications (PXC), which was formerly known as TalkTalk Wholesale before the demerger (here), has today announced their “intention” to sign a new agreement that will give their UK wholesale business access to Netomnia’s (inc. Brsk) new full fibre (FTTP) broadband network – covering 1.75 million UK premises (RFS).

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Gov Asks UK Broadband ISPs to Offer 8 Hours of Battery Backup

10th September, 2024 (35 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, has written a new letter to the bosses of major broadband ISPs that calls on them to help protect vulnerable users during the switchover from analogue (PSTN) to digital (IP) phone solutions by refraining from re-starting non-voluntary migrations and offering battery backup that can last “up to” 8 hours.

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Ofcom Partially Delays New UK Broadband Switching Process by 6 Weeks

4th September, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has today acknowledge that their already much delayed new One Touch Switch (OTS) system for faster consumer broadband ISP migrations won’t be 100% ready for launch on 12th September 2024. But rather than delay it, again, they’ve instead ordered providers to retain the old system for a further 6 weeks.

Broadband ISP TalkTalk Sign UK Refinancing Deal Agreed in August

2nd September, 2024 (8 Comments)

Debt plagued UK ISP TalkTalk has this afternoon confirmed that they’ve formally signed a binding agreement on detailed terms of the refinancing package, which was announced on 12th August 2024 (here) and is said to be worth around £400m. This extends the group’s debt maturities to September 2027 and buys them more time to fix the roof.

Broadband ISP TalkTalk UK Confirms £400m Deal with Lenders UPDATE

12th August, 2024 (6 Comments)

Debt ridden UK broadband ISP TalkTalk have this morning confirmed that they’ve finally reached a £400 million deal with their lenders. The deal will buy the internet and network provider time to resolve their underlying financial woes by extending the group’s debt maturities to 2027 – avoiding an ugly default.

Opensignal Ranks Largest 14 UK Broadband ISPs by Reliability

2nd August, 2024 (6 Comments)

Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.

Broadband ISP TalkTalk Adopt New UK Policy on Annual Price Hikes

31st July, 2024 (24 Comments)

Budget conscious broadband ISP TalkTalk has informed ISPreview that they’re preparing to follow Ofcom’s new guidance on inflation-linked annual broadband price rises. In practice, this means that new and re-contracting (upgrading) customers will be hit by a flat annual price increase of £3 (monthly) each April.

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Ofcom Orders UK Phones Providers to Add Tougher Scam Call Blocking

29th July, 2024 (10 Comments)

The telecoms regulator, Ofcom, has today given UK phone providers (fixed line and mobile) six months to implement changes that aim to help tackle scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls), which requires stricter measures against “Presentation Numbers” that are used to identify who is making a call.

TalkTalk UK Shareholders Propose £400m Package to Entice Lenders

26th July, 2024 (8 Comments)

The efforts to try and save broadband ISP TalkTalk from its rapidly suffocating debts took another twist today after a report claimed that shareholders, led by company founder Sir Charles Dunstone, are attempting to sweeten their offer to lenders by introducing an asset pledge – worth c.£200m – to support an already proposed capital injection of over £200m.

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NOW Broadband Tops Ofcom Q1 2024 Table for UK Consumer Complaints

25th July, 2024 (8 Comments)

Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.

Existing TalkTalk UK Shareholders to Provide Over £200m of Funding

21st July, 2024 (10 Comments)

The Chief Financial Officer (CFO) of UK broadband ISP and network business TalkTalk, James Smith, has revealed that the debt-laden group’s existing shareholders have “confirmed their intent to provide new funding of over £200m” to support the company’s “working capital and operational costs“.

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GWS Rank Virgin Media and EE Best for UK Broadband and Mobile in H1 2024

16th July, 2024 (10 Comments)

Network testing firm Global Wireless Solutions has today published the results of a new study that examined connectivity experiences in the UK, which saw Virgin Media (O2) win two awards for ‘Best Broadband Experience‘ and ‘Best Combined Connectivity Experience‘, while EE came top for ‘Best Mobile Experience‘.

CityFibre’s FTTP Broadband Finally Starts Going Live in Loughborough

4th July, 2024 (0 Comments)

After some false starts earlier in the year, at least some residents and businesses in the Leicestershire (England) market town of Loughborough should finally be able to connect to CityFibre’s new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network in the area after it started to go fully live.

BT Tops MedUX 2024 Study of Big UK Broadband ISP Performance UPDATE2

3rd July, 2024 (0 Comments)

Network benchmarking firm MedUX has today published the results of a new study, which examined the fixed broadband performance and quality of three major UK ISPs – BT, Sky Broadband and Vodafone. Overall, BT ended up topping the rankings, but it’s unclear why they left out TalkTalk and Virgin Media, both of which are bigger than Vodafone.