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Articles for Category Tag - TalkTalk

UK ISP TalkTalk Renews Premium TV Channels Deal with Sky

7th October, 2016 (1 Comment)

Broadband ISP TalkTalk has renewed their TV deal with Sky, which means that customers will continue to receive access to premium entertainment channels like Sky 1 and Sky Living, as well as live and on-demand content from Sky Sports, Sky Cinema and the pay-per-view Sky Box Office service.

UK ISP TalkTalk Hit by HUGE £400,000 Fine for Personal Data Breach

5th October, 2016 (15 Comments)

Ouch. The Information Commissioner’s Office (ICO) has today battered budget ISP TalkTalk with a “record fine” of £400,000 because of “security failings” that occurred during last October’s devastating personal data breach and cyber-attack.

Energy Supplier First Utility to Launch UK Home Broadband Service

5th October, 2016 (0 Comments)

Independent energy supplier First Utility has quietly revealed that they plan to mirror rival SSE by launching their own fixed line home broadband and phone service this month, which should help to boost customer retention.

Fixed Line ISPs and Three UK Call for Spectrum Cap on EE and Vodafone

4th October, 2016 (2 Comments)

Mobile operator Three UK has today roped in Cityfibre, TalkTalk, Relish Wireless and the Federation of Communication Services (FCS) in order to press Ofcom for a 30% cap on the total amount of mobile spectrum that any one company can own, which is largely targeted at EE (BT) and Vodafone.

UPDATE TalkTalk Adopt All-in-One Price for UK Broadband and Line Rental

3rd October, 2016 (0 Comments)

Internet provider TalkTalk has today adopted the Advertising Standards Authority‘s new all-inclusive pricing policy (details), which requires the cost of line rental and broadband to be offered as a single price. The move also reflects a few other changes and enhancements.

Ofcom Allow UK ISP TalkTalk to Tweak 1800MHz Guard Band for 4G

29th September, 2016 (0 Comments)

Ofcom has approved a request by TalkTalk to vary its licence for 3.3MHz of radio spectrum in the 1800MHz “DECT guard band” (1781.7-1785MHz paired with the 1876.7-1880MHz block), which supports the ISP’s plan to add small cell / femtocell based 4G (LTE) Mobile into its broadband routers. The regulator also hopes to open the band up more generally to other uses.

Ofcom Q2 2016 Report – BT Broadband Attracts the Most Complaints

28th September, 2016 (11 Comments)

Good news, Ofcom’s latest Q2 2016 consumer complaints report finds that the total volume of UK Telecoms (mobile, broadband and phone) and Pay TV complaints has declined. Sadly some ISPs have fared better than others, with BT coming out top of the worst for fixed line home broadband.

TalkTalk Hack – Teenager Held UK ISP to Ransom for 465 Bitcoins

27th September, 2016 (20 Comments)

The Westminster Magistrates Court has heard how 19-year-old Daniel Kelley, who was arrested in Llanelli (South Wales) at the end of last year on suspicion of blackmail, attempted to extort 465 Bitcoins (worth £216K) from TalkTalk following the devastating 2015 Cyber-Attack on their systems.

Ofcom Provisionally Finds BT Overcharged Sky for Engineer Fault Finding

26th September, 2016 (4 Comments)

The UK telecoms regulator has today echoed last month’s TalkTalk linked investigation (here) by provisionally concluding that BT “overcharged” Sky (Sky Broadband) for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC).

Cityfibre Says York UK FTTH Broadband Trial Completed and Successful

26th September, 2016 (5 Comments)

Cityfibre has published their full H1 2016 results, which among other things reveals that the joint 940Mbps Fibre-to-the-Home (FTTH) broadband trial with Sky Broadband and TalkTalk in York (England) is now “completed” (14,000 premises passed) and “achieved all target objectives in terms of penetration and deployment costs.” But what comes next?

BT in Talks with the BBC and TalkTalk to Buy YouView (IPTV Platform)

23rd September, 2016 (1 Comment)

BT are rumoured to be mooting the acquisition of broadband based Video-on-Demand and Catch-Up TV (IPTV) platform, YouView, which underpins both their Pay TV service and that of several other ISPs (TalkTalk, JT etc.). A figure of around £60m is currently being mooted (up from a starting offer of £20m).

BT and Virgin Media Start Joint UK Campaign to Oppose Openreach Split

19th September, 2016 (10 Comments)

Telecoms giant BT, with support from Virgin Media, will today kick off a new advertising campaign that aims to fight back against the persistent calls by rival ISPs and politicians for Ofcom to split them from control of their national network access division, Openreach.

UK Internet Providers Call for Government Support on Cyber-Security

6th September, 2016 (0 Comments)

The UK Internet Service Providers Association (ISPA) has today warned that the Government must avoid creating new regulations to tackle the challenges of cyber security. Instead ISPs say they should focus their efforts on supporting education, awareness and better training for law enforcement.

ICO Upholds £1,000 Fine Against TalkTalk for Personal Data Breach

2nd September, 2016 (16 Comments)

The Information Commissioner’s Office (ICO) has upheld a £1,000 fine against UK phone and broadband provider TalkTalk after the ISP failed to inform the watchdog that a personal data breach had occurred on its system (the provider should have done this within 24 hours of becoming aware).

BT in New War of Words with Rival ISPs on the State of UK Broadband

16th August, 2016 (89 Comments)

The CEO of BT Group, Gavin Patterson, has blasted his rivals behind the Fix Britain’s Internet campaign (Sky Broadband, TalkTalk and Vodafone) for making “misleading statements” and using “Orwellian tactics” in order to argue that UK broadband services would improve if the operator didn’t control Openreach.

Ofcom Provisionally Rules BT “Overcharged” TalkTalk for Fault Finding

12th August, 2016 (18 Comments)

The UK telecoms regulator has today provisionally concluded that BT “overcharged” TalkTalk for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), both of which are often used to help resolve customer phone and broadband problems. A repayment could be due.

UK ISP TalkTalk Offers Half Price Fibre Broadband for 18 Months

12th August, 2016 (3 Comments)

Internet provider TalkTalk has begun offering their ‘up to’ 38Mbps capable “Superfast Fibre Broadband” (FTTC) package at half price for its entire contract term (£8.75 per month instead of £17.50), but don’t forget to add line rental from the equivalent of £15.93 a month when pre-paid for 1 year (£17.70 as standard).