Home » UK ISP News Archive » Article Tag: TalkTalk (1028 Posts)

Articles for Category Tag - TalkTalk

Citizens Advice Demands Strong Rules to Stop Misleading Broadband Ads

24th December, 2014 (9 Comments)

The Citizens Advice agency has called on the UK Advertising Standards Authority (ASA) to toughen up its rules after the CA felt it necessary to lodge four complaints against adverts for broadband and phone bundles from BT, Virgin Media, Sky Broadband and TalkTalk due to their allegedly “misleading” prices.

Christmas Price War as TalkTalk Offers 12 Months FREE Broadband

22nd December, 2014 (5 Comments)

The recent spate of Internet access discounts from the big UK ISPs has continued today with TalkTalk matching Sky Broadband by offering their Simply Broadband service free for the first 12 months of service (£3.50 a month thereafter), which includes a £50 Love2shop voucher.

UK ISPs Start Hijacking Website Browsing to Push Censorship Filters

20th December, 2014 (10 Comments)

As expected all of the United Kingdom’s largest broadband ISPs are now starting to interrupt the website browsing sessions of their existing customers in order to offer them an enforce option about whether or not to enable their network-level filtering (Parental Control) services, which block websites that are deemed to contain “adult content” and is a Government requirement.

TalkTalk’s FREE UK Mobile Sim with Broadband Plus TV Bundles Goes Live

16th December, 2014 (0 Comments)

As previously reported new customers who take TalkTalk’s triple-play Plus TV bundle of unlimited broadband, phone and YouView television services will, effective from today, also receive a Free Mobile SIM that includes 100 minutes, 250 texts and 200MB of data per month.

UK ISP TalkTalk Raises Early Broadband and Phone Termination Charges

15th December, 2014 (2 Comments)

Existing TalkTalk customers, particularly those who are still under contract with the ISP, should take note that some of the providers Early Termination Charges (i.e. the ones you pay when leaving a contract before it has ended) for broadband and phone bundles will be increased in price from 15th February 2015.

UPDATE UK ISP TalkTalk Users Struggle to Disable Website Search Hijacking

15th December, 2014 (4 Comments)

Customers of TalkTalk have been left frustrated after the budget broadband provider spent months dragging its feet by failing to fix an Opt-Out feature for their Error Replacement Service, which is a system that effectively hijacks and monetises typographical errors in your website browsers address bar.

Sky and Virgin Media Top Ofcom’s Phone and Broadband Satisfaction Study

12th December, 2014 (10 Comments)

The United Kingdom’s communications regulator, Ofcom, has today published their annual study of consumer satisfaction with fixed line broadband, phone, pay TV and mobile providers, which is based on feedback received from around 6,000 consumers who were interviewed as part of the research. Overall it’s good news for Sky Broadband and Virgin Media, but less so for the others.

UK Shoppers Push TalkTalk’s Internet Traffic to 1.38 Terabits Per Second

9th December, 2014 (5 Comments)

Consumer broadband ISP TalkTalk claims to have set yet another Internet traffic record after an apparent surge in online shopping helped to push their network to a peak of 1.38Tbps (Terabits per second), which is up from the last peak of 1.25Tbps in September 2014.

Virgin Media Top of Netflix’s 2014 vs 2013 UK ISP Broadband Speed Index

9th December, 2014 (1 Comment)

Netflix, the Internet Movie and TV video streaming giant, has just published their latest ISP Speed Index update for the United Kingdom and revealed that Virgin Media comes top of the performance table with an average speed of 3.49Mbps (Megabits per second).

TalkTalk’s Talk2Go Allows Home Phone Calls via Mobile Data or WiFi

8th December, 2014 (0 Comments)

Customers of TalkTalk’s home broadband service can now download a new Talk2Go app for Android and iOS (iPhone etc.), which allows them to make and receive calls (i.e. using their landline minutes) whilst out and about on 3G or 4G based mobile broadband or over Wi-Fi connections (charged at the same rate as if they were at home).

UK ISP TalkTalk Hails Project Genesis and “Self-Healing Broadband”

8th December, 2014 (0 Comments)

Budget Internet provider TalkTalk has praised the success of their “ground-breaking” Project Genesis system (not to be confused with the world-colonising ‘Genesis Device’ from StarTrek 2), which helps to tackle broadband and phone connection faults by carrying out thousands of line checks every day and automatically raising fault tickets if it finds a problem. Sadly it cannot currently resurrect Vulcan science officers.

TalkTalk and BT in Comedy Squabble Over Promotional Rocket Graphics

5th December, 2014 (11 Comments)

Several weeks ago the Director of BT’s Superfast Broadband Programme in Cornwall, Ranulf Scarbrough, comically complained to us and others that TalkTalk had “stolen our rocket!“. At the time we chuckled and moved on from what appeared to be little more than a bit of comedy jesting between competitive foes in the ISP sector, but today it’s made the news.

UK ISP TalkTalk Customers See Slow Recovery After 3-4 Day Email Fail

1st December, 2014 (1 Comment)

Customers of TalkTalk’s Internet service in the United Kingdom are slowly beginning to see their email (@talktalk.net) return to normal after an unspecified problem with the ISPs related services prevented them from gaining access, often by throwing up authentication (login/password) errors.

Vodafone UK Still Considering Bid for Virgin Media’s Owner to Tackle BT

29th November, 2014 (8 Comments)

The endless jostling for dominance of the United Kingdom’s fixed line broadband and mobile telecoms market has continued after reports appeared to suggest that BT’s move to grab either O2 or EE, which was mirrored by a similar approach from Three UK’s parent, has pushed Vodafone back towards a potential acquisition of Virgin Media (Liberty Global) or possibly one of the other big fixed line ISPs (e.g. TalkTalk or Sky Broadband).

Rival ISPs Attack BT’s “network monopoly position” and Demand Change

24th November, 2014 (31 Comments)

The UK Competitive Telecommunications Association, which aims to foster a more competitive fixed telecommunications market and counts most of BT’s major rivals among its ranks (e.g. Virgin Media, TalkTalk, Vodafone, Sky Broadband etc.), has called on Ofcom to improve competition by among other things opening up BT’s passive infrastructure to all providers and launching another market review; although one is already underway.

UK ISP TalkTalk Slashes 15 Percent Speedy Payment Discount

19th November, 2014 (3 Comments)

Customers who pay off their TalkTalk bill early (i.e. within 24 hours of receiving the bill notification email) could until recently benefit from a so-called “Speedy Payment Discount” of 15%, but this has now been quietly reduced to just 10% and follows hot on the heels of the ISPs other recent price rises.

UK ISP TalkTalk Switches MVNO Mobile Operators from Vodafone to O2

17th November, 2014 (4 Comments)

Budget broadband and phone provider TalkTalk has confirmed that their Mobile Virtual Network Operator (MVNO) agreement with Vodafone will be coming to an end after the ISP signed a new multi-year deal with Telefonica UK (O2) to take over the management of their mobile customer base.