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Articles for Category Tag - TalkTalk

Ofcom – Average UK Home Broadband Speeds Jump to Reach 22.8Mbps

26th February, 2015 (26 Comments)

The telecoms regulator has today published their latest Q1-2015 report into the real-world performance of the largest fixed line broadband ISPs and their customers across the United Kingdom, which found that the average download speed has increased by 21.93% over the past six months to top 22.8Mbps (NOTE: Most of this boost came from urban areas, with rural and suburban being fairly flat).

UK ISP TalkTalk Puts More Effort into Providing Support via Online Chat

26th February, 2015 (7 Comments)

Budget Internet and phone provider TalkTalk has teamed up with LivePerson in order to “move” from traditional telephone-based customer service to a “more advanced online engagement technology“. Apparently this means “quadrupling” the number of customer service enquiries it handles via online chat agents.

ASA UK Ban TalkTalk Broadband Ad After BT Moan of Misleading Sale Price

25th February, 2015 (8 Comments)

The Advertising Standards Authority (ASA) has sided with an interesting BT complaint against a press advert for TalkTalk’s SimplyBroadband package, which complained that a “half-price” offer of £1.75 per month was “not a genuine sale price” because the standard price of £3.50 had not been used for long enough.

UK YouView Broadband IPTV Service Picks Sony for First Integrated TV

4th February, 2015 (3 Comments)

The broadband based YouView video-on-demand and catch-up TV (IPTV) service, which is being bundled by a number of ISPs (e.g. BT and TalkTalk) in the United Kingdom and can also be brought separately at retail, has officially branched out into the integrated TV market with Sony’s new 2015 BRAVIA range becoming the first to benefit.

Virgin Media Criticise Rival ISPs and Sky for Offering FREE Broadband Deals

4th February, 2015 (16 Comments)

Cable operator Virgin Media, which likes to think of itself as a premium provider, has heavily criticised rival ISPs like Sky Broadband and TalkTalk for offering aggressively cheap “free broadband” promotions. The Liberty Global owned operator warned the situation was “completely paradoxical and ironic” because it risks damaging the case for investment in future upgrades.

UK ISP TalkTalk Tops 4.236M Broadband Subscribers and Sells Off-Net Base

3rd February, 2015 (1 Comment)

Low cost ISP TalkTalk has today published their latest results for Q4-2014 (calendar), which reported that broadband subscribers increased at the stable rate of +15K (same as in Q3) in the quarter to total 4,236,000 and “Superfast Fibre Broadband” (FTTC) surged forward by +88K (up from +67K in Q3) to account for 396,000 of that total.

MSM Name the Best ISPs in their Broadband Supers Awards 2015

2nd February, 2015 (3 Comments)

MoneySuperMarket.com has today announced the winners of their Broadband Supers 2015 Awards, which much like last week’s uSwitch event saw almost all of the big broadband ISPs walk away with at least one award from a selection of several categories. Generally PlusNet appeared to do the best after it picked up three awards for Best Value Broadband, Best for Quality and Reliability and Best for Customer Service.

uSwitch 2015 Awards Name Virgin Media UK Best Broadband Provider

30th January, 2015 (5 Comments)

The annual uSwitch.com Broadband Awards 2015, which took place last night at The Gherkin in London, have unveiled a variety of winners across multiple categories for broadband, TV, phone and mobile services. Top among the winners was Virgin Media, which took three awards for Best Customer Rated Broadband, Fastest Broadband and Best Broadband Provider.

UPD3 Ofcom Propose Not to Cut BT’s FTTC Superfast Broadband Prices for ISPs

15th January, 2015 (17 Comments)

The national UK telecoms regulator has today revealed the outcome from its recent consultation into whether or not the cost of BT’s superfast broadband Fibre-to-the-Cabinet (FTTC) lines for rival ISPs needed to be adjusted in order to “maintain a sufficient margin between [their] wholesale and retail superfast broadband charges“.

TalkTalk Add Netflix Internet Video Streaming to their YouView TV Boxes

12th January, 2015 (0 Comments)

Budget broadband ISP TalkTalk has predictably followed last year’s similar move by BT (here) and made the popular Netflix Internet TV and Movie streaming service available to owners of their YouView (IPTV) based platform, with those who pre-registered for the service being first in line to receive it on their set-top-box.

UK ISP TalkTalk Business Offer Half-Price Complete Broadband Bundle

9th January, 2015 (0 Comments)

Internet provider TalkTalk Business has cut the price of their Complete bundle, which among other things includes unlimited broadband and anytime UK landline and mobile calls, from £10.50 +vat per month to just £5.25 (plus phone line rental of £14.50 +vat per month).

Virgin Media’s ADSL Broadband Users Given TalkTalk Marching Orders

8th January, 2015 (87 Comments)

Customers of Virgin Media’s defunct copper-line based Virgin National (Virgin.net / ADSL2+) broadband platform, which were last year informed that they’d been sold to low cost rival ISP TalkTalk (here), have started to receive their migration notices with details of the planned move.

UK ISP TalkTalk Confirm Acquisition of Tesco Broadband, Phone and Blinkbox

8th January, 2015 (3 Comments)

As predicted last week TalkTalk has this morning confirmed the acquisition of Tesco’s Blinkbox Movies (video streaming) business, but in a more surprising move they’ve also gobbled the supermarket giants budget fixed line broadband (75,000 subs) and phone (20,000 subs) customers. Apparently the assets have been acquired free of debt and as a single transaction for cash.

UPDATE UK ISP TalkTalk Highlights its Green Energy Saving Credentials

7th January, 2015 (0 Comments)

Consumers are gobbling more and more data from broadband ISPs every year, yet that hasn’t stopped low cost Internet provider TalkTalk from announcing that their carbon footprint (emissions) have actually fallen by 34% between 2010 (29,143 tons of Co2) and 2014 (19,291 tons).

Concern for Sky’s NOW TV Service on TalkTalk and BT’s YouView TV Platform

5th January, 2015 (6 Comments)

At least part of Sky’s (Sky Broadband) popular Internet-based NOW TV service, which offers a mix of premium TV, Sport and Movie content (including live channels) delivered via broadband, could vanish from BT and TalkTalk’s TV services unless the native YouView platform can be adapted to support live TV channel streaming.

UK ISP TalkTalk Looks to Buy Blinkbox Movie and TV Streaming Service

30th December, 2014 (0 Comments)

Low cost broadband ISP TalkTalk seems keen to build on their existing YouView (IPTV) based TV platform and part of that on-going effort now looks set to include the possible acquisition of Blinkbox from supermarket giant Tesco, which has been suffering from a mountain of financial trouble. Meanwhile Vodafone’s early interest has waned.

The Fastest 7 National UK Home and Mobile Broadband ISPs for Q4 2014

27th December, 2014 (5 Comments)

ISPreview.co.uk takes a look back at how the top fastest and largest national Mobile Broadband (3G/4G) and Home Broadband providers have performed over the last quarter. Overall Virgin Media still tops the fixed line table with an average Internet download speed of 53.20Mbps (unchanged from Q3 2014), while Vodafone delivered the best mobile performance at 13.78Mbps.