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Articles for Category Tag - TalkTalk

ASA Uphold TalkTalk Complaint Against Misleading BT Sport TV Advert

11th June, 2014 (6 Comments)

The UK Advertising Standards Authority (ASA) has upheld a complaint by TalkTalk and several others against a TV advert for BT’s Sport service, which failed to make sufficiently clear that it wasn’t free to business customers or that it was only available to view online, unless customers also had access to Sky Digital or BT TV with superfast broadband via BTInfinity.

Interview – CityFibre Talk 1Gb FTTP Rollout with Sky Broadband and TalkTalk

9th June, 2014 (17 Comments)

The Director of Strategy and Policy at urban fibre optic developer CityFibre, Mark Collins, has today revealed more to ISPreview.co.uk about their Joint Venture plans with Sky Broadband and TalkTalk to roll-out an “ultra-fast” 1000Mbps capable Fibre-to-the-Premises (FTTP/H) broadband network for UK homes in three cities, starting with York.

UPD TalkTalk Launch Fibre Broadband Super Router with “Britain’s fastest Wi-Fi”

27th May, 2014 (19 Comments)

Budget ISP TalkTalk has today unveiled its new “Super Router“, which as we first revealed last year will be based off the latest Huawei HG635 hardware and features a built-in VDSL modem and the most recent Gigabit (1000Mbps+) capable wifi wireless networking spec (802.11ac) that the provider says “offers Britain’s fastest Wi-Fi technology“.

TalkTalk, Sky Broadband and Virgin Media Add New Gift Credits and Vouchers

22nd May, 2014 (0 Comments)

The seemingly endless merry-go-round of special offers has continued this week with Sky Broadband, TalkTalk and Virgin Media all adding a range of new vouchers and gift credits, with some worth as much as £100, to attract new subscribers.

UK ISP TalkTalk Confirms Plan to Sell BT Based Broadband Subscribers

16th May, 2014 (6 Comments)

Internet and phone provider TalkTalk has identified the sale of its off-net broadband subscribers (BT IPStream based) to another ISP as one of several “major initiatives” that will help to “unlock further significant savings” over the next two years. The move is expected to impact the bulk of their 136,000 off-net Internet customers, most likely excluding the few that are managed on behalf of the Post Office.

UPDATE TalkTalk Reach 4.2m UK Broadband Users – Moots FTTP and 4G Future

15th May, 2014 (17 Comments)

Budget Internet and phone provider TalkTalk has today released its latest results for Q1-2014 (calendar), which saw them add +10k new broadband customers in the quarter to total 4,196,000 (better than the +5k in Q4-2013). But of most interest are their plans for ultrafast FTTP broadband and a converged fixed-mobile offer using 4G spectrum and femtocells.

UK ISP TalkTalk Cuts Unlimited Broadband Bundle to Just GBP1.75 Monthly

12th May, 2014 (1 Comment)

Budget ISP TalkTalk has announced that its “totally unlimited” Simply Broadband and phone bundle has been reduced from £3.50 to just £1.75 per month for the first six months of service, although customers will still need to pay line rental on top from £11.75 when pre-paid a year in advance or £15.95 monthly.

UPDATE ISPs Set to Agree Weakened Voluntary Internet Piracy Warning Letters

9th May, 2014 (15 Comments)

A new report claims that the United Kingdom’s four largest home broadband ISPs (BT, TalkTalk, Sky Broadband and Virgin Media) are expected to imminently agree a controversial new Voluntary Copyright Alert Programme of Internet piracy warning letters with the Motion Picture Association and British Phonographic Industry.

UPDATE UK ISP AOL Broadband No Longer Available to New Customers

8th May, 2014 (4 Comments)

One of the oldest ISP names in the United Kingdom, AOL Broadband (formerly AOL UK), appears to have stopped taking on new Internet and phone customers. Instead the provider’s website now redirects potential subscribers over towards their parent, TalkTalk.

UPDATE ISP TalkTalk Block Women’s Rights Website for Alleged Pornography

28th April, 2014 (2 Comments)

Customers of budget broadband provider TalkTalk, specifically those whom have enabled the operators network-level HomeSafe Internet filtering censorship system (Parental Controls), have complained that the system is incorrectly blocking the women’s rights website https://sherights.com under the questionable category of “pornography“.

ASA Ban TalkTalk TV Advert for Misleading Catch Up Content Availability

23rd April, 2014 (6 Comments)

The Advertising Standards Authority has banned a television advert for TalkTalk’s broadband TV (YouView) service after it failed to make clear that “some catch-up [TV] content is excluded from the on demand services“.

UPDATE2 Sky, TalkTalk and CityFibre to Launch 1Gbps FTTP Broadband in York

15th April, 2014 (15 Comments)

In a major development two of the United Kingdom’s largest ISPs, TalkTalk and Sky Broadband (BSkyB), have “joined forces” with fibre optic infrastructure developer CityFibre to expand its existing Fibre-to-the-Premises (FTTP) network in the City of York (England) by launching a 1000Mbps capable “ultra-fast” broadband service to thousands of local homes.

UPDATE2 BT Battle Over UK Fibre Broadband Costs Could Result in GBP2 Cut

9th April, 2014 (35 Comments)

BT’s stock market price has been sent tumbling (falling from 381 on Monday to 360 on Tuesday) after industry rumors began to spread that the telecoms giant might soon be forced to cut the wholesale cost of its superfast “fibre broadband” (FTTC) lines by £2 per month, with Ofcom expected to launch a consultation on the subject in May 2014.

BT Sport Grabs Former Sky Broadband UK Boss Delia Bushell to be its MD

7th April, 2014 (5 Comments)

The battle for broadband and TV dominance between BSkyB and BT took another twist today after it was revealed that the latter had nabbed the former Director of Sky Broadband and voice services, Delia Bushell, to take the new role of Managing Director at its TV and BTSport division.

UK ISP TalkTalk Slows Access to Imgur.com Website After IWF Block

2nd April, 2014 (4 Comments)

Customers of budget broadband provider TalkTalk recently found their access to the hugely popular image sharing website – imgur.com – to be slow or virtually unusable due to the ISPs implementation of the Internet Watch Foundation’s (IWF) voluntary child abuse block list.

UPD ISPs BT and EE Attract Most Home Broadband Complaints in Q4 2013

26th March, 2014 (3 Comments)

BT and EE’s home broadband packages generated the highest level of customer gripes during the final quarter of 2013. The data, which comes from Ofcom’s quarterly consumer complaints report, also revealed that TalkTalk were the worst for fixed phone providers, while Orange UK came bottom for mobile and BT also failed at Pay TV.

ISP TalkTalk Hits UK Internet Traffic Record of 1 Terabit Per Second

18th March, 2014 (3 Comments)

Budget broadband and phone provider TalkTalk has passed a significant milestone after they reported that Internet data traffic on their network in the United Kingdom had recently peaked at over 1Tbps (Terabits per second) and “regularly reaches 990Gbs a day” (note: they mean 990Gbps and not total daily use).