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Articles for Category Tag - Three UK

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UK Mobile Operators Launch NumberVerify to Combat Fraud UPDATE

18th November, 2020 (24 Comments)

Mobile network operators including EE (BT), O2, Three UK and Vodafone have today collaborated to launch a new service called NumberVerify (NV), which is a new consumer safety solution that aims to make it both easier and more secure to authenticate a user’s identity for online transactions.

£14.8bn of Economic Benefits from Full 5G as UK Cover Hits 30%

17th November, 2020 (8 Comments)

A new study from consulting and research firm Analysys Mason has estimated that the new generation of ultrafast 5G based (mobile broadband) networks, which are currently being deployed by Three UK, Vodafone, EE (BT) and O2, could deliver £14.8bn in economic growth to the UK between 2025-2040 (at a cost of c.£3bn).

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ISP TalkTalk Tops Ofcom Broadband Complaints Table for Q2 2020

13th November, 2020 (19 Comments)

Ofcom’s new Q2 2020 consumer complaints report is out today, which names UK ISP TalkTalk as attracting the most gripes for both home broadband and landline phone, while Three UK did the same for Pay Monthly Mobile services and Virgin Media came bottom for Pay TV.

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Parent of Three UK Sells European Mobile Masts to Cellnex

12th November, 2020 (3 Comments)

As expected CK Hutchison Holdings, which is the parent of mobile network operator Three UK and some other providers, has today agreed to sell interests in European tower assets (including the UK, Austria, Denmark, Ireland, Italy and Sweden) and businesses to Spanish company Cellnex for £9bn (€10 billion).

Government Preps Universal Service Obligation for UK Mobile

11th November, 2020 (19 Comments)

The UK Government yesterday introduced new powers for the Secretary of State to, among other things, establish a new Universal Service Obligation (USO) for 4G or 5G mobile networks “in the future,” albeit only if that is “deemed necessary.” Questions will now be raised over what such a USO would look like.

Three UK Scrap Capita Call Centre Outsourcing Deal 2 Years Early

7th November, 2020 (50 Comments)

Mobile operator Three UK appears to have confirmed that its £70m business process outsourcing contract with Capita, which was signed in late 2016 as part of a 7-year deal to improve sales and customer support (among other things), has been scrapped 2 years early following allegations of poor performance.

Three UK Parent Close to £9bn Sale of Mobile Masts to Cellnex

5th November, 2020 (13 Comments)

The parent of mobile operator Three UK, CK Hutchison Holdings, has officially announced that they’re in an “advanced stage of negotiations” to potentially sell their mast and rooftop infrastructure across Europe to Cellnex in a transaction that could be worth c.£9bn (10bn Euros); it might also boost their 5G rollout.

Three UK and Vodafone Adopt Inflation Busting Price Hikes UPDATE

3rd November, 2020 (23 Comments)

Mobile operators Three UK and Vodafone appear to be taking a leaf out of BT’s (including EE and Plusnet’s) book by becoming the latest telecoms operators to announce annual price hikes that will go beyond their usual RPI or CPI (inflation) linked increases. But with COVID-19 triggering another lockdown their timing couldn’t be worse.

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RootMetrics Tests 5G Mobile Speeds for Cloud Gaming in London

27th October, 2020 (8 Comments)

RootMetrics has today published a new study of 5G based mobile broadband speeds and latency, which compares the network and coverage from EE (BT), Vodafone, Three UK and O2 in order to determine which operator is likely to deliver the best cloud gaming (remote play video games) performance in London.

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Ofcom Extend Broadband ISP Switching and Ban Locked Mobiles

27th October, 2020 (9 Comments)

Ofcom UK has set out new measures that will make switching between broadband ISPs on physically separate networks easier (e.g. Openreach to Cityfibre), but due to the complexities involved providers will be given until December 2022 implement it. Mobile operators will also be banned from selling “locked” handsets.

Yonder Names Best UK Mobile Operators for User Satisfaction

23rd October, 2020 (5 Comments)

Mobile network operators giffgaff and Tesco Mobile have both come top of a new survey conducted by management consultancy firm Yonder, which attempts to identify the best performing UK mobile networks for customers under lockdown (COVID-19).

Three UK Completes Voice-over-LTE (VoLTE) Rollout on 4G

22nd October, 2020 (20 Comments)

After five long years mobile operator Three UK has today announced that they’ve finally completed the rollout of their Voice-over-LTE (VoLTE) service (aka – “Super Voice“), which is now available across their entire 4G network (equating to around 11,000 sites). Next stop.. EVS.

Ookla Q3 2020 Study Shows Fastest Big UK Broadband ISPs and Cities

21st October, 2020 (11 Comments)

Ookla, which runs the popular Speedtest.net service, has this week published their latest Q3 2020 study of UK fixed broadband and mobile data speeds across the market’s largest providers, which perhaps unsurprisingly sees Virgin Media (fixed) and EE (mobile) come top of the table.

Three UK Launches £5 International Mobile Calling Add-on

9th October, 2020 (26 Comments)

Mobile operator Three UK has announced that Pay Monthly customers of their 4G and 5G network can now benefit from a selection of two optional new international calling add-ons, which cost from just £5 extra per month and make it cheaper to call people in 55 other countries.

Magdalene Tapped to Help Three UK Deploy its 5G Network

9th October, 2020 (2 Comments)

Infrastructure firm Magdalene (M Group Services) has secured another contract with Mobile Broadband Network Ltd, which will see them support Three UK’s new 5G focused Unilateral Street Works Build (USWB) programme. The firm is already supporting MBNLs Notice to Quit (NTQ) and Towers & Antennas (T&A) operations.

Three UK Signs Fibre Optic Network Capacity Deal with Colt

8th October, 2020 (7 Comments)

Mobile operator Three UK has today signed another fibre optic capacity deal, this time with Colt Technology Services, in order to help fuel their latest 5G and existing 4G based (mobile broadband) network. The deal will see Colt become a “preferred provider of fibre backhaul connectivity” for the operator.

Q3 2020 Opensignal Study Reveals the Best UK Mobile Networks

6th October, 2020 (9 Comments)

The latest October 2020 Mobile Network Experience Report from Opensignal has once again named EE as the best overall UK mobile network operator for 3G and 4G (mobile broadband) performance. The operator was also the first to win the new Games Experience category, which looks at areas like latency, packet loss and jitter.