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Articles for Category Tag - Three UK

Ofcom Praise Sky and Virgin Media in Q2 2017 UK Consumer Complaints Study

27th September, 2017 (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.

EE UK Starts Legal Challenge to Stop Cap on 3.4GHz 5G Mobile Spectrum

19th September, 2017 (9 Comments)

Mobile operator EE (BT) has formally lodged a legal appeal against the matter of Ofcom’s forthcoming 4G / 5G radio spectrum auction in the 2.3GHz and 3.4GHz bands. The aim is to stop Three UK’s own challenge from imposing a cap on their ability to bid for a slice of 3.4GHz band.

UK Consumers Suffer Meagre 4G Mobile Broadband Data Allowances vs EU

6th September, 2017 (7 Comments)

A new report from Point Topic has revealed significant variations in 4G based (Mobile Broadband) pricing and usage caps across Europe, with consumers in the United Kingdom paying less for their monthly tariffs but often receiving fairly meagre data allowances in return.

Three UK Formally File for a Judicial Review of Ofcom’s Spectrum Auction

5th September, 2017 (20 Comments)

Mobile operator Three UK has this week carried out their threat to pursue a Judicial Review of Ofcom’s forthcoming 4G and 5G radio spectrum auction in the 2.3GHz and 3.4GHz bands, which will seek to impose a tougher spectrum cap that could stop EE (BT) from bidding.

Three UK Launches New “Advanced” 100GB Data 4G Mobile Plan

25th August, 2017 (43 Comments)

Mobile operator Three UK has quietly introduced a new “Advanced” plan with a 100GB data cap, as well as “all-you-can-eat” minutes and calls, which seems designed to sit in-between their current 30GB capped tariff and the top “all-you-can-eat” data tier. But there’s a catch.. of course.

EE Launch UK Legal Challenge to Ofcom’s 5G Mobile Spectrum Auction

21st August, 2017 (5 Comments)

Last month Three UK threatened Ofcom with a Judicial Review unless they changed the rules of their 4G and 5G radio spectrum auction in order to aggressively curb EE’s (BT) dominance (here). Now EE has issued its own letter before action in order to defend against such measures.

Three UK in Formal Legal Threat to Delay Ofcom’s 4G – 5G Spectrum Auction

9th August, 2017 (17 Comments)

Here we go again. Mobile operator Three UK has issued a formal letter before action to Ofcom, which threatens the regulator with a Judicial Review unless they change the rules of their forthcoming 4G and 5G radio spectrum auction in order to more aggressively curb EE’s (BT) dominance.

Three UK’s 4G Network Coverage Reaches 91% of the Population

3rd August, 2017 (20 Comments)

Mobile operator Three UK has today published their latest results for the first half of 2017 (here), which among other things reveals that their 3G and 4G indoor network coverage has now reached 97% (up from 81% in 2015) and 4G population coverage is at 91%.

EE Come Top for UK 4G Network Availability and Speed in New Report

27th July, 2017 (2 Comments)

The latest H1 2017 report from RootMetrics has revealed the 4G mobile performance and availability of O2, Three UK, Vodafone and EE across England, Wales, Scotland and N.Ireland. Overall EE takes the crown for Mobile Broadband speed and coverage, while Three UK won for reliability and calls.

UPD Ofcom Set 4G / 5G Spectrum Caps for 2.3GHz and 3.4GHz Mobile Auction

11th July, 2017 (9 Comments)

After various delays and a bizarre campaign (here), Ofcom has today set out the final rules and caps for their auction of radio spectrum in the 2.3GHz and 3.4GHz bands, which will help mobile operators to launch “very fast” Mobile Broadband (4G and 5G) services by 2020.

Caveats in Three UK’s New “Go Binge” 4G Plans with Unlimited Streaming

6th July, 2017 (8 Comments)

Customers on almost all of Three UK’s “Advanced” 4G Mobile plans (i.e. those with a data allowance of 4GB or more) can now benefit from the operator’s new “Go Binge” service, which provides “unlimited data … for streaming video and music” from Netflix, Deezer, Soundcloud and TVPlayer.

UPD Ofcom Q1 2017 UK Consumer Complaints Report Slaps BT and TalkTalk

28th June, 2017 (9 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

H1-2017 – The Top 10 Fastest National UK Home Broadband and Mobile ISPs

26th June, 2017 (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

No Surprise as Ofcom Study Shows WiFi Beats 4G and 3G Mobile Performance

16th June, 2017 (1 Comment)

Ofcom has used crowd-sourced data collected from 4,288 users of their Smartphone app to reveal that 72% of users in UK urban areas were satisfied with their overall mobile service, although this falls to just 56% in rural areas. Elsewhere WiFi gave the best YouTube speed (average of 6.6Mbps).

Ofcom Fines Three UK £1.89m for Flawed Access to Emergency Services

16th June, 2017 (3 Comments)

The telecoms regulator has today hit mobile operator Three UK with a fine of £1,890,000 after its network was temporarily unable to provide customers in Kent, Hampshire and parts of London with access to the emergency services (police, fire etc.), which wasn’t helped by reliance on a single data centre.

RootMetrics Tests YouTube 4G Mobile Streaming Performance in London

13th June, 2017 (2 Comments)

Mobile operator EE has come out on top in a new RootMetrics study of YouTube’s video streaming via 4G and 3G mobile networks in London, which rated all four primary mobile operators by several criteria (e.g. video resolution, time taken to start a video, playback freezes / buffering etc.).

Which? H1 2017 UK Mobile Network Survey Ranks EE and Vodafone Bottom

30th May, 2017 (6 Comments)

Consumer magazine Which? has published the outcome from their first 2017 consumer survey of Mobile Network Operators (MNO), which ranked Giffgaff top with a customer score of 81%. Sadly Vodafone and EE could both be found languishing at the bottom of the table on 50% (tied).