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Articles for Category Tag - Virgin Media

O2 UK Deploying Free AI-Powered Scam Call Detector Service

28th November, 2024 (4 Comments)

Mobile network operator O2 (Virgin Media) has today expanded upon their existing partnership with Hiya by integrating the company’s AI-powered scam detection service to help combat fraud and nuisance calls, which sees them claiming to be the “first and only UK mobile operator to provide this service to customers at no extra cost“.

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O2 UK Complete 4G and 5G Upgrades for 1,500 Postcodes in Derby

26th November, 2024 (2 Comments)

Mobile network operator O2 (Virgin Media) has today announced that they’ve completed a project to upgrade the capacity of their 4G and 5G based mobile services across “over” 1,500 postcodes in the city of Derby (Derbyshire, England), which should mean “faster” mobile broadband speeds and greater reliability.

Virgin Media and Nexfibre Near Completion of Upp’s UK FTTP Integration

26th November, 2024 (7 Comments)

UK ISP Virgin Media (O2) has today confirmed to ISPreview that they and network operator nexfibre have nearly completed the integration of Upp’s full fibre (FTTP) broadband network. Most of the operator’s premises have already been transferred to nexfibre, but we’re told that the remaining properties should be completed next month (December).

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New Small Cells in Chester to Boost Mobile Connections, O2 UK First to Adopt

21st November, 2024 (5 Comments)

Residents, visitors and businesses in the Cathedral City of Chester (Cheshire, England) may be pleased to learn that local 4G and possibly 5G mobile (mobile broadband) connections are set for a boost with the deployment of a new small cell network from Ontix, which follows a recent survey of local coverage by consultancy FarrPoint.

High Court Rejects LetterOne Appeal Over Forced Sale of UK Broadband Biz

21st November, 2024 (9 Comments)

The High Court in London has dismissed an appeal by investment firm LetterOne, which had been asking the court to rule that it was unlawfully ordered, under the new National Security and Investment Act (NSIA), to sell Upp’s full fibre broadband network by the UK Government. The company is now considering whether or not to challenge the outcome.

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Virgin Media O2 Switches On New UK Converged Interconnect Network

20th November, 2024 (17 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has today announced that they’ve switched on their new “next generation” Converged Interconnect Network (CIN), which brings together its fixed line (FTTP, DOCSIS) and mobile networks (4G, 5G etc.) in a way that will make them more efficient, resilient, scalable and flexible.

Virgin Media O2 UK Offer Free Access to AI Search Engine Perplexity Pro

20th November, 2024 (7 Comments)

Customers of Virgin Media and O2’s various broadband, mobile, phone and TV packages may like to know that their ‘Priority’ app, which rewards existing subscribers with various special offers and discounts, is now allowing access to AI-powered tool ‘Perplexity Pro‘ at no extra cost for one year (normally £150 per year).

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Streetwave to Conduct County-Wide Mobile Coverage Study of Argyll and Bute

19th November, 2024 (0 Comments)

The Argyll and Bute Council (ABC) in Scotland has joined forces with network analyst firm Streetwave and the Scottish Futures Trust (SFT) to conduct the “first county-wide mobile coverage survey” in Scotland, which will mirror similar studies that are already being conducted across other parts of the UK.

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O2 UK Boost 4G and 5G Network Capacity for 850 Wolverhampton Postcodes

19th November, 2024 (2 Comments)

Mobile operator O2 (Virgin Media) has today announced that they’ve completed a project to improve their 4G and 5G based mobile (mobile broadband) network in the West Midlands city of Wolverhampton, which since the start of 2024 has seen network capacity upgraded in 850 postcodes across the area.

Gov Reach New Deal with UK Phone Operators to Protect Vulnerable Users

19th November, 2024 (5 Comments)

The UK Government’s Telecoms Minister, Sir Chris Bryant, has today announced that he’s agreed a new ‘Telecare National Action Plan‘ with major UK broadband and phone providers (e.g. BT, Virgin Media, Vodafone and Sky Broadband), which requires them to do more to protect vulnerable telecare users when upgrading phone lines to new digital (IP based) networks.

Virgin Media O2 UK See Success of Digital Phone Switch and Telecare Trial

18th November, 2024 (5 Comments)

Broadband ISP Virgin Media (O2) has today released a progress update on their Digital Landline Switchover (DLS) programme (i.e. migrating old analogue landline phones to IP-based services). This revealed some positive results from their recent trial with the telecare advisory body, TSA, which provided enhanced support to telecare users.

O2 UK Confirm End Date for PAYG Mobile Broadband and iPad SIMs

16th November, 2024 (8 Comments)

A couple of weeks ago ISPreview reported on how mobile operator O2 (Virgin Media) had withdrawn their Pay As You Go (PAYG) Data and iPad SIMs (mobile broadband) from sale to new customers (here). But the big change this week is that they’ve now informing existing customers of their plan to close the service by 31st January 2025.

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Ofcom Put NOW, EE and O2 on Naughty Step for UK Telecoms Complaints – Q2 2024

14th November, 2024 (9 Comments)

Ofcom has published their latest Q2 2024 study of UK consumer complaints, which names and shames NOW Broadband (NOW TV) for being the worst provider by attracting the most complaints about broadband, while EE did the same for landline phone and O2 took most flak mobile. Finally, both EE and Virgin Media were jointly on the naughty step for Pay TV.

Virgin Media O2 UK Creates AI Granny to Waste Scammers Time UPDATE

14th November, 2024 (18 Comments)

Mobile operator O2 (Virgin Media) has done something rather crafty by creating a “human-like” AI (Artificial Intelligence) ‘Granny’ called Daisy, which is designed to answer calls in real-time from fraudsters and then keep them on the phone and away from customers for as long as possible – wasting them time and money.

Seven More 4G Mobile Mast Upgrades Go Live Across Rural Wales

14th November, 2024 (6 Comments)

The UK government (DSIT) has this morning announced that seven more 4G (mobile broadband) mast upgrades have gone live across North, South West and West Wales as part of the £1bn Shared Rural Network (SRN) project. The work will benefit parts of Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park and Bontgoch.

Virgin Media and nexfibre Add 9,000 Witham Homes to UK FTTP Network

13th November, 2024 (2 Comments)

Broadband network operator nexfibre, which shares some of their parentage with retail ISP partner Virgin Media (O2), has announced that they’ve extended their 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) network to cover 9,000 additional homes in the Essex (England) town of Witham.

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O2 Switch On First Publicly Funded UK 4G Mobile Mast for Total Not Spot Areas

12th November, 2024 (9 Comments)

Mobile operator O2 (Virgin Media) has today marked an important milestone by switching on the UK’s first publicly funded “Total Not Spot” (TNS) 4G (mobile broadband) mast site on South Uist in Scotland, which forms part of the £1bn industry-led Shared Rural Network (SRN) programme and its efforts to extend mobile coverage into remote rural areas.