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Articles for Category Tag - Virgin Media

Emergency Alerts UK Gov Test Image from Vodafone UK PR 010925

Reminder – Tomorrow is a Nationwide Mobile Test of UK Emergency Alerts

6th September, 2025 (10 Comments)

Just a reminder that the UK government will conduct another major nationwide test of the Emergency Alerts service at 3pm tomorrow (Sunday 7th September 2025), which will be sent out via mobile networks to supporting handsets. This is otherwise normally only intended to be used if there’s a “danger to life nearby” (severe flooding, fires and extreme weather etc.).

Scam Alert UK Finger on Computer Keyboard Warning

O2 UK Warns of New Scam Texts as Network Blocks 600 Million Messages

4th September, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) has today revealed that they’ve blocked more than 600 million scam text messages from reaching their customers phones so far in 2025 (more than double the number in 2023 and 2024 combined). But the operator warns that they’ve seen a “significant rise” in gambling, recruitment and car finance scam texts.

Virgin Media UK Expand FTTP Broadband to 13,000 Homes in Stroud

3rd September, 2025 (7 Comments)

Network operator nexfibre and supporting retail broadband ISP partner Virgin Media (O2), which share some of the same parentage, have today announced that they’ve expanded the reach of their symmetric 2Gbps speed capable Fibre-to-the-Premises (FTTP) network to more than 13,000 homes in the Gloucestershire market town of Stroud for the first time.

Virgin Media O2 to Donate 1,200 Pre-Owned Smartphones in Scotland

2nd September, 2025 (0 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have today announced that they’re working with both the Scottish Government and Citizens Advice Scotland (CAS) to help people get online. This involves donating 1,200 refurbished smartphones and mobile data SIMs to Citizens Advice Bureaux (CABs) across 12 Local Authorities throughout Scotland.

O2 UK Starts Putting WiFi Calling Live on Pay As You Go Mobile Plans

1st September, 2025 (13 Comments)

Some customers of mobile network operator O2 (Virgin Media), specifically those on their Pay As You Go (PAYG) plans, this week began to notice the sudden appearance of Wi-Fi Calling on their service (ISPreview Forum) and 4G Calling (VoLTE) is also expected to follow by the end of this year.

O2 UK Hikes Prices for Some 30 Day Pay Monthly SIM Only Customers UPDATE

30th August, 2025 (9 Comments)

Some customers of mobile network operator O2 (Virgin Media), specifically those on certain 30 day rolling SIM Only contracts, have informed ISPreview of how they’ve just been notified that they will be hit by a sharp price hike from 1st October 2025 (in many cases this equates to an increase of c.12%).

Email Inbox Electronic Communication 123rf

Virgin Media O2 UK Users Struggle to Access Secondary Email Addresses

26th August, 2025 (12 Comments)

Some customers of Virgin Media’s (O2) broadband service have been struggling, often for several weeks now, to regain access to their email accounts – those belonging to secondary account holders. The issue began after the ISP made a change to their ID system that seemed to lock related users out with a “FORBIDDEN” message.

O2 UK Finally Adding 5G Support to Pay As You Go Mobile Plans UPDATE

20th August, 2025 (15 Comments)

Mobile operator O2 (Virgin Media) has confirmed that they’re currently in the process of “enhancing” their Pay As You Go (PAYG) SIM services and plans during the second half of 2025, which among other things seem to be finally adding support for their latest 5G (mobile broadband) network.

Virgin Media UK Preparing New TV 360 and STREAM Software Update

19th August, 2025 (0 Comments)

Customers of broadband ISP Virgin Media (O2) may like to know that the provider will shortly begin rolling out a new firmware update for their TV 360 and STREAM platforms (set-top-boxes), which is expected to introduce a number of new features (e.g. enhanced search functionality that will use image tiles instead of a text heavy display).

O2 UK to Upgrade 4G and 5G Mobile Signals for 22 Haven Holiday Parks

19th August, 2025 (8 Comments)

Mobile network operator O2 (Virgin Media) and partner Freshwave have today revealed that they’re in the process of upgrading their 4G and 5G mobile (mobile broadband) network for visitors to 22 Haven holiday parks across the UK “ahead of a summer of staycations“. We’ll overlook that it’s already the latter half of summer and the deployment won’t finish until 2026.

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VMO2 Confuse Nexfibre’s UK Build Target as More Homes Get FTTP Broadband UPDATE

19th August, 2025 (19 Comments)

Virgin Media (O2) has revealed that their joint expansion of 2Gbps speed FTTP broadband (nexfibre and FTTP upgrades) have now reached 94,867 new homes in Belfast (Northern Ireland), 68,631 in Birmingham, 56,652 in Leeds, 65,121 in Coventry and 63,870 in Stoke-on-Trent. But interestingly, the provider still suggests nexfibre will reach their target of covering 5 million homes across the UK by 2026.

RootMetrics Names EE as BEST UK Mobile Operator in H1 2025 Study

18th August, 2025 (14 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H1 2025 study of UK mobile networks (calls, texts etc.) and 4G/5G mobile broadband speeds. The results once again name EE as the best mobile provider after they scooped up the highest scores and fastest data speeds across most categories.

Wavemobile Struggles to Get Big UK Mobile Operators to Fix WiFi Calling

16th August, 2025 (21 Comments)

The Technical Director for rural connectivity provider Wavemobile, Anthony Timson, has complained that the “biggest issue” they face today is the interaction devices roamed onto their network face with respect to the popular WiFi Calling service. Users who roam on to Wave’s network find that the big mobile operators (EE, O2, Vodafone and Three UK) seem to block it.

Internet and UK Telecoms Security Picture by 123rf

Virgin Media O2 Uncovers UK People’s Passwords in Just 3 Minutes

13th August, 2025 (10 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) have taken a break from telecoms service provision in order to highlight the ease to which cyber criminals can break into your online accounts. In order to do this they enlisted the help of an ethical hacker to conduct a security assessment on a group of volunteers. Needless to say, account passwords were broken within 3 minutes.

O2 UK Issue Progress Update on Removal of Inbound 2G and 3G Roaming

11th August, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) has issued a progress update on their preparations for the imminent withdrawal of 2G and 3G inbound roaming services for business customers, which is due to occur in just two months’ time on 1st October 2025.

O2 UK Deploys 4G and 5G Freshwave Small Cells to 13 Sites in Cornwall

7th August, 2025 (5 Comments)

Mobile network operator O2 (Virgin Media) has today continued to boost the provider’s 4G and 5G mobile (mobile broadband) capacity and coverage by deploying Freshwave’s small cells across 13 holiday resort locations in Cornwall (South West England). Most of these are being deployed across the towns of St Ives and Newquay.

complaints ofcom report isp broadband tv phone mobile

Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

7th August, 2025 (7 Comments)

Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.