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Articles for Category Tag - Virgin Media

Nexfibre Publish Q2 2025 UK Full Fibre Broadband Build Update

7th August, 2025 (19 Comments)

Network operator nexfibre, which shares some of its parentage with ISP partner Virgin Media (O2), has published their latest quarterly (Q2 2025) build update and confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network now covers 2.3 million UK premises. But its future remains uncertain.

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Virgin Media O2 Expand UK 3G Mobile Switch Off to Watford

6th August, 2025 (8 Comments)

Mobile network operator O2 (Virgin Media) has today revealed that customers in the large Hertfordshire (England) town and borough of Watford will be the next UK location to go through their 3G mobile (broadband) switch-off programme on 17th September 2025. This follows completed withdrawals in Durham, Norwich, Telford, Guildford and Torquay.

Mobile Provider O2 UK to Remove Website Access for Priority Rewards

4th August, 2025 (6 Comments)

Customers of mobile network operator O2 (Virgin Media) have recently been notified that, from 11th August 2025, they will no longer be able to access the provider’s “Priority” service via the website. Priority exists to reward loyal subscribers with various special offers and discounts.

Virgin Media O2 and Daisy Group Launch New Merged B2B Company O2 Daisy

4th August, 2025 (5 Comments)

The business division of UK broadband and mobile giant Virgin Media and O2 – VMO2 Business – have this morning announced that their recent merger with the Daisy Group has today resulted in the launch of a new B2B telecoms company called O2 Daisy (not to be confused with O2’s anti-scam AI chatbot of the same name).

Government Funded 4G Mobile Mast Upgrades Go Live in Yorkshire Dales

1st August, 2025 (0 Comments)

The UK Government has this morning revealed that a total of 58 government-funded rural 4G (mobile broadband) mast upgrades have now gone live as part of the industry-led £1bn Shared Rural Network (SRN) project. The most recent additions have occurred around the North Yorkshire town of Hawes – also impacting Hardraw, Appersett, Snaizeholme and Sedbusk.

Virgin Media’s Broadband Data Suggest Brits Clock Off Early on Fridays

1st August, 2025 (16 Comments)

Broadband ISP Virgin Media (O2) has published some new insights from their fixed line network, which among other things reveals a fall in UK data traffic on Friday afternoons during the summer months, with as much as an 8% dip between 3-5pm compared to the winter, as “remote workers clock off early“.

Telefonica CEO – Virgin Media Scrap UK NetCo Broadband Wholesale Plans

1st August, 2025 (27 Comments)

The CEO of Telefónica, Marc Murtra, has clarified his own recent remarks and revealed that Virgin Media and O2’s (VMO2) plan for opening up their fixed residential broadband ISP network in the UK to wholesale (here) – via a new entity (NetCo) – is now “stopped” and not merely “on a pause” as initially indicated.

Virgin Media O2 Grow UK FTTP Premises by 114k in Q2 as Broadband Users Fall

30th July, 2025 (17 Comments)

The latest Q2 2025 results from Virgin Media and O2 today have revealed that their gigabit broadband network increased by 114,900 premises in the quarter to cover 18.53 million UK homes. But related customers suffered another fall to total 5,643,500 (down by -51.4k in Q2 vs -44k in Q1) and O2’s mobile base also suffered a fall (albeit with positive results in wholesale).

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O2 UK Boost 4G and 5G Mobile at 700 Postcodes in Dundee, Scotland

29th July, 2025 (4 Comments)

Mobile network operator O2 (Virgin Media) has today announced that they’ve completed a project to upgrade the network capacity and coverage of their 4G and 5G mobile (mobile broadband) services around a total of 700 postcodes across the coastal Scottish city of Dundee on the Firth of Tay estuary.

Virgin Media O2 UK to Boost Customer Service with New Lumi AI Tool

28th July, 2025 (11 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they’ve created and launched a new AI (Artificial Intelligence) tool, Lumi AI, which aims to “drive its customer service turnaround strategy” by helping customer service agents to provide “faster, more effective and more personalised” support.

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O2 UK and Ontix Expand 4G Mobile Small Cells to Bristol’s Clifton Area

24th July, 2025 (0 Comments)

Mobile operator O2 (Virgin Media) and network technology provider Ontix have this morning announced that they’ve enhanced 4G mobile (mobile broadband) capacity in the city of Bristol in South West England, specifically the historic Clifton area, by extending their deployment of several small cells.

Virgin Media O2 Adopt Trustly’s Pay by Bank Solutions for UK Customers

23rd July, 2025 (17 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has today signed a new partnership that will see them adopting Trustly’s “next-generation” Direct Debit account automation and one-off Pay by Bank solutions. The goal is to streamline payments and onboarding processes as part of the UK operator’s commitment to “making customers’ lives easier“.

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Ofcom Cuts UK Mobile Licence Fees for 900MHz and 1800MHz by GBP60m

18th July, 2025 (0 Comments)

After much debate, the UK telecoms regulator has today agreed to reduce the total amount paid by the primary mobile network operators – EE, O2 and Vodafone / Three UK – to use the 900MHz, 1800MHz and 2100MHz radio spectrum bands by around £60m per year. The bands support the use of 2G and 4G mobile (mobile broadband) services.

30 Government Funded 4G Mobile Mast Upgrades Now Live Across Wales

17th July, 2025 (2 Comments)

The UK Government has this morning revealed that a total of 30 publicly-funded rural 4G (mobile broadband) mast upgrades have now gone live across Wales as part of the industry-led £1bn Shared Rural Network (SRN) project, which recently succeeded (here) in extending geographic 4G coverage from at least one operator to 95% of the UK (aggregate).

Virgin Media O2 Connect 1,000 Residents in Newcastle to Free Internet

17th July, 2025 (2 Comments)

Mobile operator O2 (Virgin Media) and UK tech charity Jangala have worked with the Newcastle City Council (NCC) to connect more than 1,000 local residents living in housing plus schemes at 30 different locations to a “free internet” service, which harnesses their special GetBoxes (a type of portable WiFi broadband router that uses mobile data).

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Which? Name Virgin Media and EE as Biggest UK Consumer Letdowns of 2025 UPDATE

17th July, 2025 (11 Comments)

Consumer magazine Which? has this morning named the winners of their Shoddy Awards 2025, which lists the companies that have done poorly through the year. The bad news is that broadband ISP Virgin Media was awarded a Shoddy for the third year running due to poor ratings and price rises, while EE picked up an award for its mid-contract price rises on mobile bundles.

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O2 UK Boost 4G and 5G Mobile at 2,000 Postcodes in Coventry

16th July, 2025 (0 Comments)

Mobile network operator O2 (Virgin Media) has today revealed that over the last 12-months they’ve upgraded the network capacity and coverage of their 4G and 5G mobile (mobile broadband) services at a total of over 2,000 postcodes across the West Midlands (England) city of Coventry.