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Articles for Category Tag - Virgin Media

Virgin Media O2 UK Launch Smartphone Overpayment Calculator

8th August, 2023 (10 Comments)

Mobile operator O2 (VMO2) has today continued their campaign against abuse of airtime contracts that cover the cost of both your handset and mobile plan, which can leave some consumers overpaying for mobile phones they already own, by launching a new online calculator to help check if you’ve overpaid for your Smartphone.

Court Rejects BT Attempt to Sue Virgin Mobile Over Migrations UPDATE

2nd August, 2023 (7 Comments)

The High Court has thrown out a “fanciful” legal challenge by EE (BT) against Virgin Media (VMO2), which last year (here) accused the UK operator of having migrated customers away from their then EE powered Mobile Virtual Network Operator (MVNO) platform – Virgin Mobile – before the agreement had been concluded.

Virgin Media O2 Business Launch UK Portable 5G Private Network

2nd August, 2023 (0 Comments)

Broadband and mobile giant Virgin Media O2 Business (VMO2) has today announced somewhat of a UK first by becoming the first telecoms operator to launch a commercially-available portable 5G private network (PN), which is currently under trial at a number of UK businesses and harnesses Nokia’s 5G Standalone (SA) tech.

Virgin Media Adds 14 New Themed TV Channels At No Extra Cost

1st August, 2023 (9 Comments)

Customers of UK broadband ISP Virgin Media (VMO2), specifically those who take their pay TV service via one of the operator’s TV 360, STREAM or v6 box platforms, may like to know that the provider has today launched 14 new “themed” (FAST) TV channels for no extra cost.

NET CHECK Mobile Testing Names Vodafone UK Best for London

1st August, 2023 (6 Comments)

A new benchmark of mobile network performance (voice and broadband) across the Greater London area, which was conducted by the little known NET CHECK organisation, has revealed that Vodafone UK beat rivals at EE (BT), Three UK and O2 (Virgin Media) to be named as the best performing operator.

Better Rural Broadband and Mobile Could Boost UK Economy by £65.1bn

1st August, 2023 (9 Comments)

New research from network operator Virgin Media (VMO2) and economic consultancy Cebr has claimed that £65.1bn could be added to the UK economy and employment could be increased by 6.8% (creating an additional 284,000 new jobs), but only provided all rural areas get access to “excellent digital connectivity“.

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BDUK Start Procurement on Cross Regional UK Gigabit Broadband Rollout

31st July, 2023 (8 Comments)

The Government’s Building Digital UK agency has started the procurement phase for the award of their first major Cross-Regional Supplier Framework (Type C) contract under the £5bn rural Project Gigabit broadband rollout scheme, which could see a single network operator being picked to help cover some of the most challenging areas.

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Virgin Media O2 UK via nexfibre Bring FTTP Broadband to Crewe

27th July, 2023 (35 Comments)

Broadband ISP Virgin Media (VMO2) has confirmed that their 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) broadband network, via wholesale network partner nexfibre, is being expanded to cover the town of Crewe in Cheshire (England).

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TalkTalk Tops Ofcom’s Broadband Complaints Table for Q1 2023 UPDATE

27th July, 2023 (11 Comments)

Ofcom’s latest quarterly (Q1 2023) study of UK consumer complaints has named and shamed TalkTalk for attracting the most consumer gripes about both fixed line broadband and landline phone services (making a change from Shell Energy), while BT did the same for both Pay Monthly Mobile and Pay TV services.

Virgin Media O2 UK Cuts 2,000 Jobs as Broadband Customers Fall UPDATE2

25th July, 2023 (39 Comments)

Broadband ISP and mobile giant Virgin Media and O2 (VMO2) have published their Q2 2023 results, which saw their fixed broadband base fall by -15,300 in the quarter to total 5,667,300 (vs 28.8k added in Q1) and the operator confirm earlier reports (here) of 2,000 job cuts. But they also accelerated their nextfibre FTTP reach by 175,500 premises.

RootMetrics Study Names Best UK Mobile Networks for H1 2023

25th July, 2023 (3 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has published their latest biannual H1 2023 study of UK mobile network (4G and 5G) and mobile broadband performance, which sees EE (BT) continue to pick up awards across all of the categories. But in terms of 5G data speeds, Three UK remains the operator to beat.

Virgin Media O2 Tries to Reclaim UK’s Fastest WiFi Guarantee

21st July, 2023 (16 Comments)

The battle for which broadband ISP can offer the UK’s fastest WiFi guarantee has continued today after Virgin Media (VMO2) announced that they were boosting their own guarantee from 20Mbps to 30Mbps at no extra cost (i.e. a minimum download speed of 30Mbps via WiFi in every room, or you get £100 back).

Nexfibre Secure £250m Debt Investment for UK Full Fibre Rollout UPDATE

17th July, 2023 (10 Comments)

Network operator nexfibre, which is working with broadband ISP Virgin Media (VMO2) – at wholesale – to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) network across up to 7 million extra UK premises, has today secured an additional £250 million debt investment from the UK Infrastructure Bank (UKIB).

Ofcom Investigate Virgin Media UK Over Customer Cancellations UPDATE

13th July, 2023 (46 Comments)

The national telecoms and media regulator, Ofcom, has this morning announced that they’ve opened an investigation into the service cancellation practices of UK broadband ISP Virgin Media (VMO2), which follows customer complaints that suggest the “company is making it difficult for them to cancel their services“.

Big UK Mobile and Broadband ISPs Commit to Cut Emissions

13th July, 2023 (1 Comment)

The Digital Connectivity Forum (DCF), an industry think-tank, has today announced that the UK’s largest mobile and broadband providers, including BT, Three UK, and Sky Broadband, among many others, have agreed to work together to reduce greenhouse gas (GHG) emissions from the telecoms supply chain.

Three UK Tops Ookla’s H1 Study of 5G Mobile Broadband Speeds

12th July, 2023 (16 Comments)

Ookla, which operates the popular Speedtest.net service, has published their latest Q1-Q2 2023 (H1) study into the performance of 5G based mobile broadband networks in the United Kingdom, which once again finds that Three UK continues to deliver the fastest median download speed (265.75 Mbps).

Study Claims Sky Has Most Confusing UK Broadband Contract of Big ISPs

12th July, 2023 (5 Comments)

A new study by Uswitch, which adopted a Flesch–Kincaid readability test to examine the Terms & Conditions (T&Cs) of all the major UK broadband ISPs, has concluded that Sky Broadband’s terms are the “trickiest” for customers to understand. On the other hand, Plusnet’s terms were found to be the “most straightforward“.