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Articles for Category Tag - Virgin Media

Virgin Media O2 UK to Offer Services via OFNL’s Full Fibre Ducts

3rd May, 2022 (6 Comments)

A new partnership was recently signed that will enable ISP Virgin Media (VMO2), via a dual lay network (i.e. separate fibre cables laid in a single duct), to deliver its ultrafast broadband, TV, and phone services to new build homes on sites developed through the Open Fibre Networks Limited (OFNL / GTC / BUUK) duct infrastructure.

Consumers-Complaints-for-Ofcom-UK-via-Smartphone

Shell Energy Takes Flak in Q4 2021 Study of UK Broadband Complaints

27th April, 2022 (9 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

Virgin Media O2 UK Finally Launches New Stream TV Service

26th April, 2022 (26 Comments)

After a lot of beta testing, broadband ISP Virgin Media (VMO2) UK has today officially launched their new TV streaming (IPTV) product – called ‘Stream‘ – that makes popular TV channels, on-demand apps, and movies available to customers via a single small set-top-box – all via your internet connection on a 30-day rolling contract.

virgin media o2 network engineer in datacentre 2021

ISP Virgin Media O2 Business UK Cut Wholesale Ethernet Prices

26th April, 2022 (0 Comments)

Broadband ISP Virgin Media Business (VMO2) has today confirmed that they’ve reduced the prices of their high-capacity fixed wholesale services to businesses, ISPs and rival networks across all Dedicated Internet Access (DIA) bandwidths and National Ethernet services. Some by as much as 2.8% per annum.

Mobile Operator O2 UK Pledges Better Customer Service

21st April, 2022 (8 Comments)

Mobile network operator O2 (VMO2) has this week informed customers that they’re currently “updating” their systems so that they can be “even more innovative, efficient and streamlined“, which among other things is expected to result in “better customer service“, a better sales experience and “quicker development of new products“.

Broadband ISP Plusnet UK Sweeps the 2022 Expert Reviews Awards

13th April, 2022 (23 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Best Broadband Awards 2022‘ event, which surveyed consumers in an effort to identify the top UK Internet Service Providers (ISP) across a range of different categories. The overall winner this year was Plusnet.

virgin media o2 network engineer at work 2021

Peak Time Latency Strikes Part of Virgin Media’s UK Network UPDATE2

12th April, 2022 (33 Comments)

Some broadband customers on UK ISP Virgin Media’s (VMO2) fixed line network are reporting a noticeable increase in peak time latency – usually between around 5:30pm and 11pm, which appears to have begun at around the end of last week. This can see latency times become very slow (double or more vs the usual baseline).

327,174 Premises in Wales Need Help to Get Gigabit Broadband

9th April, 2022 (14 Comments)

The Building Digital UK team has published a new Public Review (PR) consultation for Wales, which reveals that some 327,174 premises might need state aid help under the Government’s £5bn Project Gigabit broadband rollout scheme in order to access 1Gbps speeds (rising to 984,806 if including ‘Under Review‘ premises).

Clarifying Virgin Media Policy on Exit Charges for Off Net Home Moves

2nd April, 2022 (28 Comments)

Some of Virgin Media’s (VMO2) UK broadband and TV customers have complained that the ISP, which recently scrapped exit fees for those that move into off-net areas (here), is now sending mixed messages by failing to clearly communicate the change and instead stating that Early Disconnection Fees (EDFs) “may” apply.

Virgin Media UK Extend 1Gb Broadband to 1200 Homes in Wigan

31st March, 2022 (4 Comments)

Broadband ISP Virgin Media UK (VMO2) has today confirmed that their gigabit-capable Fibre-to-the-Premises (FTTP) network has just been extended, slightly, to cover a further 1,200 homes in the Greater Manchester town of Wigan.

Virgin Media O2 Business UK Replace SLAs with Success Agreements

29th March, 2022 (2 Comments)

Broadband ISP Virgin Media Business and mobile operator O2 Business – part of VMO2 – have today attempted to “reimagine” the traditional Service Level Agreement (SLA) by replacing them with so-called “Success Agreements” (SA). But these will only be available for new large enterprise (250+ employees) and public sector customers.

Virgin Media O2 UK Mobile Upgrade Holiday Picture

Virgin Media O2 Boosts UK 5G Rollout with VMware Technology

28th March, 2022 (18 Comments)

Mobile operator O2 (VMO2) has today announced that they’ve chosen cloud-provider VMware to help modernise their network and enable the continued progress of its 5G (mobile broadband) rollout across the United Kingdom. This builds on an existing collaboration, which has underpinned the deployment for the past 16 months.

Virgin Media O2 Update on 4G and Broadband Progress in Wales

22nd March, 2022 (18 Comments)

The two sides of VMO2 – O2 and Virgin Media – have today issued somewhat of a progress update on their various fixed broadband and mobile deployments across Wales, which among others things reveals that they’ve boosted 4G network capacity in 5,800 postcodes during 2021 and 412,000 premises can now get gigabit speeds.

Mobile Operators in UK Competition Moan vs Apple Private Relay

14th March, 2022 (14 Comments)

The Mobile UK trade body, which represents Three UK, EE (BT), O2 (VMO2) and Vodafone, has called upon the Competition and Markets Authority to probe the impact of Apple’s new iCloud linked internet privacy tool – ‘Private Relay‘ – due to concerns over its negative impacts on their network optimisation and filtering measures.

Ofcom UK Tweak Geographic Phone Numbering and Local Dialling

11th March, 2022 (20 Comments)

Ofcom has today set out their final changes to the rules that govern the use of phone numbers in the UK, which has opted to retain the existing rules on geographic numbering and remove the obligation on telecoms providers and broadband ISPs to provide local dialling to customers.

Vodafone UK, BT, VMO2, 3 and Sipgate Give Free Calls to Ukraine UPDATE3

25th February, 2022 (17 Comments)

Mobile and broadband ISPs Vodafone UK, O2 and Virgin Media, TalkTalk, Three UK, BT (inc. Plusnet and EE), Ogi, Giffgaff and Sipgate have today responded, separately, to the absolutely horrific events being seen in Ukraine over the past few days by giving their customers free calls and roaming to the country.

Virgin Media O2 Engineer Working Inside FTTP Cabinet

Virgin Media UK Build 1Gb Broadband to 17K Homes in Cricklewood

24th February, 2022 (1 Comment)

Broadband ISP Virgin Media UK (VMO2) has today confirmed that their gigabit-capable Fibre-to-the-Premises (FTTP) network has, for the first time, been made available to over 17,000 homes in the Cricklewood area of London. Some 3,000 homes in Castleford (West Yorkshire) have also been added.