Home » UK ISP News Archive » Article Tag: Vodafone (1479 Posts)

Articles for Category Tag - Vodafone

RootMetrics Tests YouTube 4G Mobile Streaming Performance in London

13th June, 2017 (2 Comments)

Mobile operator EE has come out on top in a new RootMetrics study of YouTube’s video streaming via 4G and 3G mobile networks in London, which rated all four primary mobile operators by several criteria (e.g. video resolution, time taken to start a video, playback freezes / buffering etc.).

Analysts Blame Price Hikes for Slowdown in the UK Broadband ISP Market

5th June, 2017 (4 Comments)

Telecoms analysts have warned that periodic price hikes and a lack of innovation could be fuelling a slowdown in customer growth among many of the United Kingdom’s largest phone and broadband ISPs (e.g. BT, Sky Broadband, TalkTalk etc.), although the wider picture is more complicated.

Which? H1 2017 UK Mobile Network Survey Ranks EE and Vodafone Bottom

30th May, 2017 (6 Comments)

Consumer magazine Which? has published the outcome from their first 2017 consumer survey of Mobile Network Operators (MNO), which ranked Giffgaff top with a customer score of 81%. Sadly Vodafone and EE could both be found languishing at the bottom of the table on 50% (tied).

Ofcom Makes it Easier to Switch UK Mobile Network Operators

19th May, 2017 (9 Comments)

Switching mobile operators in the UK will shortly become as easy as sending a text message. Ofcom has proposed changes to the mobile switching process that will introduce a new “text-to-switch” system, which is expect to cost the industry £44 million to implement over 10 years.

UPD Sky, TalkTalk and Vodafone Moan of £140m Delay to Cheaper Broadband

18th May, 2017 (56 Comments)

Broadband providers Vodafone, TalkTalk and Sky Broadband have complained that Ofcom’s delay to the introduction of their recently proposed wholesale price reduction on Openreach’s (BT) 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) service could cost consumers £140 million.

Vodafone UK Grows to 216000 Fixed Broadband and 9.5 Million 4G Customers

16th May, 2017 (3 Comments)

Telecoms operator Vodafone UK has today published their Q1 2017 (calendar) results, which saw their fixed line broadband base grow by +33,000 customers in the quarter to total 216,000 (up from +16k in Q4 2016). Meanwhile 4G coverage now stands at 96% (98% by Ofcom’s definition).

UPDATE The Top 20 Largest British Cities for 4G Mobile Speed and Availability

3rd May, 2017 (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

Vodafone UK Hits Pay Monthly Mobile Customers with Double Price Rise

28th April, 2017 (0 Comments)

A few weeks ago Vodafone increased the price of their Pay Monthly Mobile plans by 3.2% to reflect the rising rate of inflation (RPI) and this week customers, who are outside of their contract term, have been hit with a separate increase of between 50p and £3.50 a month (depending on plan).

Vodafone UK’s Shelved Broadband Pay TV Ambition Costing it Millions

25th April, 2017 (10 Comments)

The recent decision by Vodafone to shelve their plans for launching a broadband based Pay TV service in the United Kingdom (here) looks set to cost the operator millions of pounds, due to the early termination of contracts for premium TV content and channels.

OpenSignal – EE Best for UK 4G and 3G Mobile Speed, Availability and Latency

21st April, 2017 (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.

2017 UPDATE – Which is the Cheapest Unlimited Superfast Broadband ISP

18th April, 2017 (3 Comments)

Choosing an unlimited “superfast broadband” (24Mbps+) ISP based on price alone isn’t always the wisest idea. Never the less some people will always preference saving a few pounds over getting the best quality, but sadly the job of trying to figure out which is the cheapest isn’t easy.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Which? 2017 UK Broadband Survey Awards Best ISP to Zen Internet

7th April, 2017 (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Vodafone UK and Virgin Media Reignite Talk of a Possible Asset Swap

16th March, 2017 (5 Comments)

The rumour mill is turning again as a new report claims that mobile giant Vodafone has reopened secret talks with European cable operator Liberty Global, which raises the possibility of an asset swap with their Virgin Media division in the United Kingdom.

Vodafone to Improve UK Customer Service with 2,100 New Jobs

13th March, 2017 (2 Comments)

Telecoms operator Vodafone has announced that over the next 24 months they will create 2,100 new customer service roles across the Midlands, North of England, Scotland and Wales, which forms part of their three-year £2 billion investment programme in the UK.

The Top 16 UK Cities for 4G Mobile Broadband Speeds by Operator – H2 2016

16th February, 2017 (2 Comments)

Earlier this week RootMetrics revealed their latest H2 2016 report into the performance of 4G Mobile operators (Three UK, O2, Vodafone and EE (BT)) across sixteen of the United Kingdom’s major cities. Today we’re able to publish a detailed table of the Mobile Broadband results (speeds).