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Articles for Category Tag - Vodafone

UPDATE Vodafone UK Stalls TV Launch as Fixed Broadband Growth Slows

2nd February, 2017 (4 Comments)

The latest Q4 2016 (calendar) results from Vodafone UK reveal that their fixed line broadband base has grown by +16,000 in the quarter (sharply down from +30K in Q3) to total 183,000 customers and outdoor 4G coverage now stands at 97% (Ofcom’s definition). But still no sign of their Pay TV service.

Vodafone Begins UK Rural Rollout of New Indoor 3G Mobile Signal Boost

25th January, 2017 (7 Comments)

Mobile operator Vodafone has today enabled the first community hub to receive an indoor 3G signal boost via their new Community Indoor Sure Signal (CISS) programme, which eventually hopes to improve the indoor mobile signals for 100 rural community hubs across the United Kingdom.

Q3 2016 Study – BT and Plusnet Attract Most Broadband Complaints

20th December, 2016 (6 Comments)

The UK telecoms regulator has today published their Q3 2016 consumer complaints study, which reports that the total volume of fixed line Broadband, Phone and Pay TV complaints in the UK has increased, while Mobile gripes declined. Sadly BT came out as the biggest magnet for broadband gripes.

Ofcom – EE Still the Fastest for 4G Mobile Broadband in Major UK Cities

16th December, 2016 (1 Comment)

Ofcom’s new Smartphone Cities study has examined the Mobile Broadband performance of 4G network operators O2, EE, Three UK and Vodafone across 7 of the United Kingdom’s major cities (Belfast, Birmingham, Cardiff, Edinburgh, London, Sheffield and Southampton). Overall EE was the fastest.

Vodafone UK Adds Data Rollover to 4G PAYG Mobile Plans

13th December, 2016 (1 Comment)

A number of mobile operators have recently started offering data rollovers on their plans (e.g. Sky Mobile) and today Vodafone has decided to adopt a similar approach with their 4G Pay-as-you-go (PAYG) based Big Value Bundles.

Three UK Gets EE Adverts Banned for “Misleading” 4G Speed Comparison

7th December, 2016 (3 Comments)

The Advertising Standards Authority has banned a TV, press and website advert for EE’s mobile network after Three UK and two members of the public complained that they included “misleading” comparisons of 4G speed.

Are UK Consumers Paying Too Much for 4G Mobile Broadband Data

2nd December, 2016 (17 Comments)

How much Mobile Broadband data does your 4G mobile plan include and is it too expensive? A new report from Point Topic has revealed significant variations in 4G pricing and data caps across Europe, with UK consumers appearing to exist in one of the more expensive markets.

Three UK Launches Fun Public Campaign for a 30% Mobile Spectrum Cap

28th November, 2016 (5 Comments)

Mobile operator Three UK has taken a leaf out of TalkTalk’s “Fix Britain’s Internet” book and launched a new campaign (‘Make the Air Fair‘), which adopts the image of Ofcom’s CEO, Sharon White, and calls on her to impose a spectrum ownership cap of 30% that would hit EE (BT) and Vodafone.

EE Calls for Clarity on Geographic UK Mobile Network Coverage

23rd November, 2016 (2 Comments)

Mobile network operator EE (BT) has today called on the market to get “Clear on Coverage” by making geographic coverage the default industry standard measurement, as opposed to the traditional and more optimistic use of population cover. Mind you EE does have a big advantage here.

Vodafone – Just 6.5% of UK Homes Covered via FTTP Broadband by 2020

22nd November, 2016 (34 Comments)

A new Vodafone commissioned study from Point Topic has predicted that only 6.5% of UK households can expect to be covered by Gigabit (1000Mbps+) capable FTTP/H fibre optic broadband cables by 2020, but other data from Point Topic forecasts a figure of 9.4% when business premises are included.

Ofcom Sets Rules for the 2.3GHz and 3.4GHz UK Mobile Spectrum Auction

21st November, 2016 (0 Comments)

After a long delay Ofcom has unveiled the rules for their forthcoming auction of radio spectrum in the 2.3GHz (2350-2390MHz) and 3.4GHz (3410-3600MHz) bands, which will help mobile operators to launch Mobile Broadband (4G) services with “very fast download speeds“. But it’s bad news for BT / EE as a cap will apply.

Zen Internet Tops Which? UK Broadband Survey, But TalkTalk Bottom

18th November, 2016 (7 Comments)

Consumer magazine Which? has published the outcome from their latest H2 2016 reader survey of broadband ISP satisfaction, which for the 10th time has named Zen Internet the best of the bunch. Sadly the news isn’t so good for TalkTalk, which had the lowest customer satisfaction score of 37%.

Ookla Award the Fastest BIG UK Mobile and Fixed Line Broadband ISPs

17th November, 2016 (7 Comments)

The company behind the popular Speedtest.net service, Ookla, has published its annual ‘Speedtest® Market Report‘ for the United Kingdom and revealed that we rank just 30th in the world for average fixed line broadband speeds (Virgin Media is the fastest ISP) and 32nd for Mobile Broadband (EE is top).

Vodafone UK Continue TV Trial and Grows to 167,000 Broadband Users

15th November, 2016 (3 Comments)

Telecoms giant Vodafone UK has today released their latest quarterly results (calendar Q3 2016), which saw their fixed line broadband customers grow once again to total 167,000 (up by +30K in Q3 vs +28K in Q2) and UK 4G outdoor coverage increase to 92% (or 96% by Ofcom’s definition).

EE and Vodafone Named Best UK Mobile Networks for Calls and Data

7th November, 2016 (1 Comment)

A new study of Mobile Network Operator performance in the United Kingdom by P3 communications has named EE and Vodafone as joint winners after both tied the top spot in their examination of data (Mobile Broadband) and voice related network quality; both received 803 points out of a possible 1,000.

90 Cross-Party MPs Call for Better UK Mobile Cover and National Roaming

29th October, 2016 (26 Comments)

A new report from the British Infrastructure Group (BIG), which was setup by Grant Shapps (Conservative MP for Welwyn Hatfield), has brought together 90 cross-party Members of Parliament in order to demand better UK mobile coverage and a limited national roaming agreement.

Ofcom Hits Vodafone UK with Record £4.6m Fine for “Failing Customers”

26th October, 2016 (10 Comments)

The telecoms regulator has today hit “failing” UK mobile and broadband provider Vodafone with a “record” fine of £4,625,000 after they were found to have breached a series of consumer complaint handing rules. Ofcom’s investigation of the case uncovered a variety of serious mis-selling, inaccurate billing and poor complaints handling procedures.