Vodafone UK Discounts FTTC Superfast Broadband Prices for XMas
The Christmas period seems to have encouraged UK ISP Vodafone to reduce their fixed line “superfast broadband” (FTTC) and phone prices to a rock bottom level, which means that new customers can take their 35Mbps (average speed) service from £20 a month or 63Mbps from £24 (non-Voda mobile users pay +£2 more).
As usual both packages include a wireless router, unlimited usage, phone line rental, Parental Controls, an 18 month minimum term contract and 6 months of free F-Secure anti-virus software for up to 5 devices. A new line provision charge of £60 (one-off) may also apply if you don’t currently have a fixed phone line at your property, but for most people there are no upfront fees to pay.
The Vodafone service also comes attached to a special Ultimate Broadband Guarantee, which enables new or upgrading customers to claim a 15% monthly discount if your sync speed falls below the stated minimum level for each package (this continues until your problem is fixed).
Superfast 1 (Average of 35Mbps)
Speed Guarantee (Sync) of 25Mbps
PRICE: £20 for Voda mobile customers (£22 for non-mobile customers)Superfast 2 (Average of 63Mbps)
Speed Guarantee (Sync) of 55Mbps
PRICE: £24 for Voda mobile customers (£26 for non-mobile customers)
It’s unclear how long this discount will remain available, although they’ll probably change it during January 2019.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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So why am I, an already Vodafone customer paying £30 a month, although, I did sign up for it, will they discount me?
“new customers”
You signed or at least agreed a contract with that number on it. Once that was done you were tied in to pay that price, much the same as if you purchased a product that went on special offer later you would be unlikely to be able to claim a partial refund as it is discounted after the purchase.
Awful company, just switched to them and had no end of problems so am currently switching again within the cooling off period. Won’t be using them again, worst switching experience I’ve ever had!
I’ve been with them since October on Superfast 1. Really Great service. The cheapest fibre price, definitely worth the switch!
“Uprgraded” from Superfast 2 to Gigafast – guaranteed 900 mbps upload and download as our son is a keen gamer and have had anything and everything but that speed since the installation. Have spent time, money and effort trying to get this sorted- response – the problem is to do with your house.
With them and good service so far. Anyone complaining, Vodafone don’t own the lines going to your house, if you have connection problems with one isp it’s likely you would with all of them unless you go to virgin.
Alan above you is using Vodafone’s joint venture with CityFibre.
Some ISPs are better than others at owning the problem through to resolution regardless of the network provider. Remember that you have a contract with the ISP not the network provider, it is for the ISP to sort out any problems with its supplier, not you.
It’s a shame that there seems no means to contact anyone in Technical who can look into Vodafone’s wider network. When the network is quiet every works fantastically (for me at least), but at peak periods their routing goes silly – A trace-route on local (same city) content can show it being routed around the world upto three times over! Even their own London Speedtest server (okla) can end up being routed via Hong Kong and Brisbane!