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Articles for Category Tag - Vodafone

City of London Agrees Standard Wayleave Deal to Boost Fibre Broadband

28th July, 2016 (1 Comment)

The City of London Corporation has successfully agreed a new standardised wayleave template with local developers, landlords, ISPs, property managers, government, legal firms and key trade associations that should make it easier, quicker and cheaper to roll-out superfast broadband to buildings.

ISPs TalkTalk, Sky, Vodafone Launch New “Fix Britain’s Internet” Campaign

27th July, 2016 (45 Comments)

Several major Internet providers and other organisations, including TalkTalk, Vodafone, Sky Broadband, XLN and the Federation of Communication Services, have today launched a new campaign that encourages business to criticise the quality of Openreach’s UK network as part of Ofcom’s Strategic Review.

Vodafone UK Scrap “Free” Demon Email Service for Broadband Users

25th July, 2016 (92 Comments)

Vodafone UK has informed customers of their business-focused ISP sibling, Demon Internet, that the “free” email service they received with their broadband subscription is going to be scrapped within the next 30 days.

Vodafone UK Grow Home Broadband Users to 137,000 and Trials TV Service

22nd July, 2016 (0 Comments)

Vodafone has posted their latest results to 30th June 2016 (Q2 calendar), which shows that they added +28,000 new fixed line broadband customers in the quarter to total 137,000 (up from the +20k added in Q1 and +14k in Q4 2015) and improved their UK outdoor 4G cover to 95% (Ofcom’s definition).

Revealed – The Fastest Mobile Broadband Operators for Top UK Venues

22nd July, 2016 (3 Comments)

Have you ever wondered which UK Mobile Network Operator (MNO) delivers the fastest Mobile Broadband (3G and 4G) data speeds at the O2 Arena, Wembley Stadium and Chelsea FC’s home of Stamford Bridge? Probably not, but RootMetric’s has the answer for you and it’s a fight between EE and Vodafone.

Vodafone UK Make 4G Mobile Roaming Available to 101 Destinations

21st July, 2016 (0 Comments)

Mobile operator Vodafone has announced that their customers in the United Kingdom can now enjoy 4G (LTE) roaming in over 100 destinations around the world (i.e. use your calls, texts and data allowance abroad), which is more than any other Mobile Network Operator (MNO) in the country.

ISP Vodafone UK Launch Fixed Line Business Broadband and Phone

19th July, 2016 (3 Comments)

Telecoms operator Vodafone has today announced that their consumer fixed line broadband services have now been extended to small businesses with the launch of several new ADSL2+ and FTTC (VDSL) based packages, all of which add in a Static IP address and anytime calls to UK landlines.

Vodafone UK Replaces CEO Jeroen Hoencamp with Nick Jeffery

19th July, 2016 (0 Comments)

It’s musical chairs day at Vodafone Group. The mobile operator has today replaced their UK CEO, Jeroen Hoencamp, with Group Enterprise Chief Executive, Nick Jeffery. Meanwhile Hoencamp has become CEO of both their Netherlands business and of the proposed Vodafone – Liberty Global joint venture in the same country.

EE, BT and TalkTalk Collected the Most Consumer Complaints in Q1 2016

8th July, 2016 (6 Comments)

UK ISPs EE, BT and TalkTalk have managed to collect the greatest proportion of consumer complaints for their fixed line broadband services, at least that’s one way of reading Ofcom’s Q1 2016 consumer complaints report. Meanwhile Virgin Media and Sky Broadband attracted the fewest gripes.

Vodafone UK to Boost Indoor Mobile Signals for 100 Rural Communities

7th July, 2016 (11 Comments)

Mobile operator Vodafone has today launched its new Community Indoor Sure Signal (CISS) project, which will use fixed line broadband connections to help deliver 3G mobile coverage to 100 rural community hubs (pubs, village halls etc.) where signal quality is usually weak or non-existent.

£15m Pumped into Vodafone UK’s Customer Service Improvement

27th June, 2016 (0 Comments)

Mobile operator Vodafone claims to have pumped £15m into improving their customer service related training and systems. On top of that they’ve also hired 600 new staff, but it remains to be seen if any of this produces the desired turnaround in user satisfaction.

The 2016-H1 Top 10 UK Fastest National Home Broadband and Mobile ISPs

18th June, 2016 (8 Comments)

The first half of 2016 has seen average broadband speeds rise as consumers increasingly switch to faster services, with Virgin Media delivering the fastest average broadband download speeds and Zen Internet coming top for uploads. Meanwhile EE remains the king for Mobile Broadband.

Vodafone Hikes UK Out of Bundle Prices and EU Roaming Charges

16th June, 2016 (11 Comments)

Mobile operator Vodafone has recently started to text customers in order to warn them about an impending price rise that will affect many of their standard out-of-bundle charges, as well as roaming charges in EU regulated countries, all of which are due to hit on 23rd July 2016.

Vodafone UK Launch Rapid Mobile Phone Replacement Service

13th June, 2016 (5 Comments)

Mobile operator Vodafone has claimed that some small UK businesses could suffer as much as £12,310 in lost revenue by not having access to their mobile phones for a day. In order to tackle this the operator has launched ‘Rapid’, which gets a replacement device to the business within 4 hours of an approved insurance claim being made.

Ofcom Finds Vodafone UK Breached its Complaint Handling Rules

6th June, 2016 (0 Comments)

The United Kingdom’s telecoms regulator, Ofcom, has today ruled that there are “reasonable grounds for believing” that mobile and broadband provider Vodafone breached consumer complaint handing rules by not having the correct procedures in place.

Three UK Seeks More Mobile Spectrum from Ofcom to Tackle BT

6th June, 2016 (10 Comments)

Mobile operator Three UK has a problem with radio spectrum, it needs more. The operator had hoped to tackle this challenge by gobbling O2, but the EU’s competition body blocked that (here). Now they’re demanding more spectrum security from Ofcom and the regulator may have to deliver.

Ofcom Study Reveals Cat 6 4G Mobile Broadband Speeds in London UK

3rd June, 2016 (5 Comments)

The national telecoms regulator has today produced an updated study of 4G based Mobile Broadband speeds in central London, which specifically looks at the performance impact of the latest Category 4 vs 6 (LTE-Advanced) networks. Once again EE wins the speed crown, but Vodafone are catching up.