Freeola Launch New UK Broadband Services via Freedom Fibre and CityFibre
Internet and web hosting provider Freeola has complemented their existing range of Openreach-based broadband (FTTC/P) packages by quietly launching a new range of complementary packages via two alternative networks, Freedom Fibre and CityFibre.
Just to recap. CityFibre’s full fibre (FTTP) network current covers around 4.5 million premises across the UK, while Freedom Fibre’s similar infrastructure covers 350,000 premises across parts of Cheshire, Greater Manchester, Staffordshire, Suffolk, Essex and North Shropshire in England.
The new Freedom Fibre based packages tend to range from around £36.72 per month for symmetric speeds of 100Mbps on a short 30-day term and rise to £55.44 for their top 2300Mbps tier. Oddly the monthly prices for longer 12 and 24 month terms are actually slightly more expensive (normally ISPs entice users to lock-in for longer with lower pricing), although you do get free setup with those (saving £60 one-off).
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As for the CityFibre based packages, they range from £32.40 for a symmetric 150Mbps service on a 30-day term and rise up to £50.04 for their top 2300Mbps tier. But once again the 12 and 24 month terms seem to attract a more expensive monthly rental, albeit saving between £30 and £65.28 on the setup fee.
All customers benefit from an included Static IP address, UK based support, unlimited usage and a commitment toward no in-contract price rises. Credits to Simon for the news tip.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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You’re welcome
I saw you mentioned having an email bounce the other day, any chance you can message me the server response via social media or something like that? Curious to know why the server rejected it from reaching us.
I will do – I will copy and paste the outlook message on X or something later this evening
I assume that all of this is via the Zen “Fibre Hub”?
Since Freeola are a long established Zen channel partner.
If I wanted a Zen service, I would get it via Freeola, rather than directly from Zen.
Zen’s technical support is a bit patchy these days, unfortunately.
We moved both of our lines from Zen to Andrews & Arnold, since both lines had exactly the same fault, which Zen could not resolve in over 6-months.
A&A almost immediately identified the problem as a misconfigured OLT/switch at the head-end exchange, which was causing LCP keep-alive packets to be dropped, leading the PPP sessions to repeatedly abend and re-auth.
I wish that our lines had been with Freeola!
Sorry if this comment sounds a bit sycophantic, but I only ever hear good things about Freeola’s tech support.
Just a quick comment as I am sure most people will have never heard of Freeola. I live in Wales and have been a Freeola customer for over 15 year. Excellent technical support with instant contact with a read person. 100% recommended for broadband and Web hosting.