Broadband ISP Gigabit IQ Launch AI Online Safety Assistant for UK Families

Internet access and online security provider Gigabit IQ (formerly Grayshott Gigabit) has launched a beta (test) version of its latest product – Parentline, which is described as being an AI-powered online safety assistant “designed to help parents navigate the digital world with confidence, clarity, and trusted guidance“.

The new solution, which draws its information from leading national and international safeguarding organisations, claims to provide instant support – via both voice and chat AI (in over 20 languages) – on key online safety issues including screen time, social media, gaming, harmful content, digital wellbeing, and step-by-step device safety settings.

In short, it sounds like an AI chat system that has been trained to answer questions specifically on this topic. The announcement states that more information and beta access are available at www.parentline.ai, although at present that seems to just be redirecting to a login screen and concealing the rest of the information behind first needing to part with your personal details.

As part of the rollout, Gigabit IQ are also launching the Parentline Safety Advisory Council, which brings together parents, educators and community representatives to help shape new features, advise on emerging risks and contribute to national online safety research. Council members will receive “early access to new tools and direct involvement in product development“.

Mashood Ahmad, Founder and CEO of Gigabit IQ, said:

“With children spending more time online than ever before, parents often don’t know where to turn or who to trust for guidance. As both a parent and broadband founder, I saw that online safety advice was scattered, inconsistent and often reactive. Parentline brings everything together into one place, making safety support proactive, accessible and available on demand. During this beta phase, we’re working closely with parents, safeguarding leads and partner organisations to refine Parentline ahead of its full public release.”