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UK ISP TalkTalk Returns to Offering Unlimited Download Allowances

Thursday, June 7th, 2012 (8:31 am) - Score 3,908

Budget internet and phone provider TalkTalk has reintroduced “unlimited” downloads to their basic entry-level ‘Essentials‘ package, which had previously been capped at 40GB (GigaBytes). On top of that the ISP are also throwing in 12 months half price broadband with calls, free connection and 500 landline to mobile minutes free for 3 months (£5 a month thereafter).

But the move, which could make the ISPs service much more attractive to heavy downloaders with lower incomes, also makes it harder to tell the difference between TalkTalk’s entry-level Essentials and premium Plus packages. Both still employ a Fair Usage Policy (FUP) that is particularly aggressive towards P2P (File Sharing) traffic.

TalkTalks Essentials Package (£3.25 per month for 12 months)
* Typical download speeds of up to 13Mbps
* Unlimited download allowance
* Unlimited evening and weekend calls to UK landlines and 0845/0870 numbers
* Unlimited calls to other TalkTalk-members
* 10% off 16 phone numbers you call most
* FREE wireless router
* FREE HomeSafe online security
* 12 month contract

TalkTalks Plus Package (£7.25 per month for 6 months)
* Typical download speeds of up to 13Mbps
* Unlimited download allowance
* Unlimited anytime calls to UK landlines and 0845/0870 numbers
* Unlimited calls to other TalkTalk-members
* 10% off 16 phone numbers you call most
* FREE wireless router
* FREE HomeSafe online security
* 12 month contract

Customers will of course still have to pay for TalkTalks Line Rental, which costs £14.50 per month but can be reduced to the equivalent of £9.50 if you pay 12 months in advance. The above broadband prices are also only applicable to TalkTalk’s unbundled (LLU) broadband network (covers over 90% of UK homes). If you live outside of that then the cost could shoot up by £15.32 extra a month.

The ISP also informs that it intends to give new customers a £50 welcome credit, although at the time of writing we couldn’t see this mentioned on their website. However the installation fee for new phone lines is normally £50 and that is still being offered for free. The latest discounts are for new customers only and look set to last until 25th July 2012.

Leave a Comment
12 Responses
  1. Avatar Phil says:

    Why it say ‘up to 13 Mbps’ ? ADSL2+ is anything up to 21 Mbps as it sound like TalkTalk capped 13 meg !

    1. New ASA rules. ISPs have to show what at least 10% of customers are able to get. Therefore, across the entire TalkTak network, they currently get around 13Mbps when balancing everything out.

    2. Mark Jackson Mark Jackson says:

      ADSL2+ is technically anything up to 24Mbps. But as Martin says ISPs must now reflect “Typical” speeds and we do that too where possible. In other words any ISPs that still only promotes the theoretical ADSL2+ capability should be viewed with a pretty big slice of scepticism.

    3. Avatar Daniel says:

      Although a very small % of people can get faster.

      Such as me 😀

      http://www.speedtest.net/result/1995654593.png

      Although my line can sync at 21Mbps, I get them to put it on a lower profile for better pings etc.

  2. Avatar Deduction says:

    Fails new ASA rules, service is not unlimited, not only in regard to P2P which the story mentions but in any manner, from my reading of this….
    http://www.talktalk.co.uk/legal/fup.html?utype=nonmember

    In addition the traffic management blub has not been updated…
    http://www.talktalk.co.uk/legal/broadband-traffic-management/
    (click the + next to “TalkTalk Broadband, including Essentials”) Still states 40GB as i type this.

    I personally suggest people still avoid Talk Talk like raw sewage.

    1. Avatar Daniel says:

      Depends what you call Unlimited, Am on Plus package, and i used around 600GB Last month.

  3. Avatar Deduction says:

    Unlimited is not having a 40GB limit in print or threats of throttling if they deem your use heavy with no explanation of what heavy is.

    ASA rules clearly state and i quote “* Limitations that do affect the speed or usage of the service must also be moderate only and clearly explained in the advertisement.”

    They FAIL!

  4. Avatar Jack says:

    So aside from having better calls, from making essentials *unlimited they have made the plus package redundant? Seems strange.

  5. Avatar Phil says:

    If TalkTalk scrapped 40GB then why isn’t Plusnet isp to scrapped 10Gb and 60GB ?

  6. Avatar Deduction says:

    Maybe because Plusnet dont need to and dont want the all the data youcan eat pigs.

  7. Avatar Lord Zed says:

    an I just point out. I work for talktalk and we have been given a breif on this and the “unlimited” download is only for 12 months

    Essentials deal:

    12 months half price Essentials
    3 months free calls to mobiles from your landline (500 Mobile Minutes Boost)
    Unlimited downloads for 12 months
    Welcome credit / free connection
    Includes evening & weekend landline calls

    Plus deal:

    6 months half price Plus
    3 months free calls to mobiles from your landline (500 Mobile Minutes Boost)
    Welcome credit / free connection
    Unlimited downloads
    Unlimited landline calls

  8. Avatar Babis says:

    GOOD MOVE FROM TT WELL DONE

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