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TalkTalk UK Becomes True Quad Play ISP with New Mobile Service

Thursday, August 16th, 2012 (10:28 am) - Score 1,481
talktalk uk isp

Budget ISP TalkTalk has today expanded upon its existing MVNO partnership with Vodafone UK by launching a more extensive range of mobile services, which means that the provider can now offer broadband, phone, mobile and even a TV service via YouView. Mobile contracts start from just £5 a month.

The new service expands upon the ISPs original SIM-Only deals by offering a range of new contracts and mobile phone handset bundles, which come in the form of either a Small, Medium or Large plan with different prices depending on your choice of included handset.

It’s also quite competitively priced, with some handset and contract bundles starting at just £5 per month on a 24 month contract, which also doubles the data allowance (Mobile Broadband) when you order online.

Tristia Clarke, TalkTalks Commercial Director, said:

If you look at phone and broadband packages, they’re cheaper now than they were five years ago. We want to do in mobile what we did in broadband, and that’s to bring greater competition and choice and offer the best value to our customers.”

We note that calls between all TalkTalk mobiles in the household and from TalkTalk mobiles to a TalkTalk home phone landline are also free.

Small Plan (from £5 a month)
100 mins
250 texts
200MB data
Included Handset (e.g. Samsung Galaxy Y)

Medium Plan (from £10 a month)
300 mins
3000 texts
1GB data
Included Handset

Large Plan (from £20 a month)
1000 mins
3000 texts
4GB data
Included Handset

However the provider, which recently admitted to having spent far too long being “unconsciously incompetent” by allowing its customer service quality to fall (here), still faces a difficult task in attracting customers back (once bitten, twice shy). Ofcom’s most recent data revealed that TalkTalk was still the most complained about of the largest ISPs in the UK (here).

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
5 Responses
  1. Avatar adslmax

    Which network are they reselling?

  2. Avatar Kyle

    I thought our friend, Dido, had said they were being “consciously incompetent”?

    • Avatar DTMark

      I’m not sure they’ll appeal to many here.

      Juding by the poll on the right 78% prefer quality to price and only 5% would choose them as a provider.

      I’m still wondering why anyone chooses two year contracts, but each to their own.

  3. Avatar onephat

    @DTMark

    I think its because the networks are almost forcing us to go for 24 months. If you look at the price of handsets or the inclusive minutes,data etc they offer very poor value on a 12 month term. Its very frustrating that the same plans cant be offered on 12 as they are 24 but with just the price of the handset being increased on the 12.

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