UPD UK ISP Zen Internet Puts Unlimited Superfast Broadband Packages Live

Rochdale-based ISP Zen Internet appears to have quietly introduced a new range of superfast broadband (FTTC) packages with “Truly Unlimited Usage” onto their website, although you’ll have to take their phone line rental service in order to benefit.

Customers were informed about the changes via the ISPs latest newsletter and at the time of writing their new packages aren’t easy to find on the main website until you visit the page directly. The new services were first mooted in May 2013 (here) and are a result of Zen’s £3.5 million investment into their core infrastructure (here), which is helping them to build a new network of local telephone exchange PoPs (Points of Presence).

It’s interesting to note that Zen initially said that their new network would enable them to provide cheaper fibre optic based broadband products to “at least 6 million UK premises“, which is well below BT’s current FTTC coverage of around 16 million premises. At present we don’t know whether or not this is still the situation, although it would explain the low-key introduction of such a big product and why you can only order via phone.

Admittedly some consumers might look at those prices and think EXPENSIVE, at least in comparison to some of the bigger and cheaper providers, but Zen Internet has traditionally been more focused towards the business / Home Office user and thus has a greater eye on quality. The new options also seem to be better value than their current capped offers. Credits to Thinkbroadband for spotting the packages first.

UPDATE 30th September 2013

Zen informs that the new “unlimited” fibre packages are available to everybody, not just those covered by its new network. The packages are also are open to any new or existing customers who are out of contract (if they are still in contract then they would need to contact Zen’s sales team to discuss).