Home » UK ISP News Archive » Article Tag: Zen Internet (276 Posts)
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Articles for Category Tag - Zen Internet
26th July, 2026 (10 Comments)
Consumer magazine Which? have summarised some of the results from their latest online study of UK broadband connection issues, which surveyed 5,235 people in December 2025 and January 2026. The results praised Zen Internet, while criticising Sky Broadband (inc. NOW TV) and Virgin Media for poor performance and connection problems.
30th June, 2026 (23 Comments)
Rochdale-based ISP Zen Internet has recently begun notifying customers of yet another migration of Internet Protocol (IP) addresses for a small subset (under 2%) of user IPv4 allocations, which for most subscribers should only result in a brief service disruption (c.30 seconds) and possibly the need for a router reboot. But others may find it more of a pain.
15th June, 2026 (1 Comment)
A new survey of 2,000 British adults, which was commissioned by broadband ISP Zen Internet (vested interest), has claimed that one in five UK sports fans have missed key moments due to buffering and freezing while watching live sport at home, while almost half (47%) have experienced some other form of internet-related problem while watching.
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15th June, 2026 (3 Comments)
We’ve today published ISPreview’s first biannual study of the United Kingdom’s broadband download and upload speeds for 2026, which covers the first half of the year. The report reveals how the performance of the fastest fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since the end of 2025
11th June, 2026 (38 Comments)
The Senior Manager for All IP Migrations and Exchange Exit at Openreach, Juliette Scott, has revealed in a new interview that 1.9 million UK lines are yet to switch to a digital alternative ahead of the closure of the old analogue phone (PSTN / WLR) service in early 2027. But for consumers who fail to switch in time, there “won’t be a big bang on 1st February 2027“.
1st June, 2026 (0 Comments)
Rochdale-based UK broadband ISP Zen Internet has confirmed that MS3’s alternative full fibre (FTTP) network, which has so far covered 215,000 premises (Ready for Service) in the North of England (mostly in Hull and Lincolnshire), is now live on their service for business and consumers after being almost fully integrated following last year’s wholesale deal (here).
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1st May, 2026 (6 Comments)
A year has now passed since Rochdale-based UK broadband ISP Zen Internet launched its ‘Fibre Hub’ – a platform that essentially aggregates access to a number of full fibre networks, while offering that up to their partners (e.g. other ISPs) at the wholesale level. Zen now says they’ve seen a 52% increase in monthly gross demand through The Fibre Hub over the past 12 months.
14th April, 2026 (8 Comments)
19th March, 2026 (24 Comments)
Customers of broadband ISP Zen Internet appear to have been experiencing difficulties sending emails to Microsoft’s popular email services (Outlook / Hotmail etc.) since last week, which occurred after the software giant “blacklisted some domain servers hosted in our network“.
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17th March, 2026 (8 Comments)
Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 5,235 UK members of the public (Dec 2025 to Jan 2026) about their internet providers. Once again Zen Internet came top of the pack with a customer score of 84%, while NOW TV (NOW Broadband) hit rock bottom on 54%.
27th February, 2026 (23 Comments)
Rochdale-based UK ISP Zen Internet appears to have followed recent price reductions for those taking their CityFibre based full fibre (FTTP) home broadband packages (here) by doing something similar on their Openreach based packages. For example, their top 1.6Gbps package has now dropped from £65 to just £56 per month.
17th February, 2026 (6 Comments)
Rochdale-based UK ISP Zen Internet appears to have recently discounted the monthly prices of their CityFibre based full fibre (FTTP) home broadband packages by between £2 to £3. For example, the provider’s top 2.3Gbps (symmetric speed) plan has fallen from £57 to £54 per month. But Zen’s Openreach based packages remain unchanged.
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2nd January, 2026 (74 Comments)
Broadband provider BT (EE) has been criticised by a resident of the remote Outer Hebrides (Scotland) island of Scalpay after they found that the Battery Backup (BBU) device, which the ISP provided for their internet and Digital Voice (phone) service, failed to work in two out of three recent power cuts. A bit of a problem as the house also gets no mobile signal.
30th December, 2025 (4 Comments)
Rochdale-based UK broadband ISP Zen Internet has this morning revealed that average network traffic across their service rose by 21% during 2025, with the highest peak of data usage being set on 11th November 2025 (22% above last year’s peak) – largely driven by live football streaming (this often dominated peak demand).
30th December, 2025 (0 Comments)
ISPreview has today published our final biannual study of the United Kingdom’s broadband download and upload speeds for 2025. This reveals how the performance of the fastest nationally available fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since H1 (mid-year).
16th December, 2025 (15 Comments)
Rochdale-based broadband ISP Zen Internet has today followed their recent acquisition of Fibrehop‘s customer base (here) by announcing that they’ve also agreed to acquire Lit Fibre’s customers. This follows a decision by Lit’s Board to exit the UK internet access market, after previously selling the full fibre network they built to CityFibre.
27th November, 2025 (0 Comments)
Rochdale-based ISP Zen Internet has today announced that they’ve expanded their Direct Business connectivity portfolio to give UK businesses access to “more full fibre networks than any other ISP“. The main development seems to be the launch of CityFibre’s Business FTTP, Ethernet Flex and Direct Internet Access (DIA) services.
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