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Articles for Category Tag - Zen Internet

 

21st April, 2021 (7 Comments)

A new survey of 2,026 UK adults, which was conducted by Censuswide for UK broadband ISP Zen Internet, has found that 75% of respondents would not buy a home if they knew the local internet connectivity was poor. The survey added that people would be willing to pay £1,514 extra for a house that has FTTP broadband.

20th March, 2021 (39 Comments)

Consumer magazine Which? has today published the results from their latest annual 2021 reader survey of broadband ISP satisfaction, which saw Zen Internet come top with a reduced customer satisfaction score of 70% (down from 84%) in an otherwise problematic year, where 69% of respondents suffered connectivity problems.

zen internet uk isp

18th March, 2021 (9 Comments)

Broadband ISP Zen Internet has published a brief summary of internet traffic trends on their network for the past year (March 2020 to March 2021), since the first COVID-19 lockdown, which found that internet usage in the United Kingdom had increased by 78% year-on-year.

12th March, 2021 (98 Comments)

Alternative network builder CityFibre has today confirmed the full list of 285 UK cities, towns and villages where they plan to deploy their new 1Gbps capable Fibre-to-the-Premises (FTTHP) broadband platform, which will work alongside ISPs like Vodafone and TalkTalk to cover 8 million homes and businesses. Rural areas will also benefit.

9th March, 2021 (14 Comments)

Broadband ISP Zen Internet has just become the first provider to confirm that their residential service is now available to those covered by CityFibre’s new £80 million rollout of a 1Gbps capable Fibre-to-the-Premises (FTTP) network in the East Midlands city of Leicester, which began last June 2020 (here).

telephone uk red ringing broadband

3rd February, 2021 (17 Comments)

A new survey has warned that 24% of UK businesses (33% for SMEs) aren’t aware of the plan to withdraw traditional copper line phone services (PSTN – WLR, LLU SMPF etc.) by December 2025, which will see both homes and businesses being migrated over to a modern all-IP based network for broadband and voice connectivity.

2nd February, 2021 (9 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Best Broadband Awards 2021‘ event, which surveyed their readers in an effort to identify the best UK Internet Service Providers across a range of different categories. But the overall winner, by a comfortable margin, came out as Zen Internet.

zen internet uk isp

29th January, 2021 (21 Comments)

Broadband ISP Zen Internet has today announced that they’re reducing the standing pricing on two of their top Fibre-to-the-Premises (FTTP) packages – 300Mbps and 900Mbps – by up to 10%. The provider is keen to point out that this move is occurring at a time when many of their biggest rivals have been hiking prices.

zen internet uk isp

26th January, 2021 (15 Comments)

Broadband ISP Zen Internet has confirmed that their new 900Mbps Full Fibre Plus package (£40 per month), which is based off Cityfibre’s UK Fibre-to-the-Premises (FTTP) network, has now also become available to homes and businesses in the city of Newcastle, at least it is to those covered by the new network.

23rd January, 2021 (38 Comments)

For the first time Cityfibre has revealed to ISPreview.co.uk that their £4bn programme, which is deploying a new gigabit-capable (1000Mbps+) Fibre-to-the-Premises (FTTP) broadband ISP network to 30% of UK homes and businesses over the next few years, has now reached a total of over 500,000 premises passed.

11th January, 2021 (35 Comments)

ISP Zen Internet, which late last year confirmed that would soon begin offering broadband services on part of Cityfibre’s new alternative UK Fibre-to-the-Premises (FTTP) network (here), has today revealed that they intend to charge just £40 per month for the top unlimited 900Mbps package.

SpeedTest broadband fast download

29th December, 2020 (16 Comments)

As usual we’re ending 2020 by taking a quick look back over the year to see how average download and upload speeds have changed across the top national fixed line home broadband ISPs and mobile network operators. Predictably, the rising take-up of faster connections has resulted in a general improvement.

11th December, 2020 (16 Comments)

A new Censuswide survey of 2,005 UK gamers, which was commissioned by broadband ISP Zen Internet, has warned that internet traffic could jump higher than usual on Christmas Day as people unwrap the new generation of video game consoles (Xbox X, PS5) and games, most of which will demand large software updates.

cityfibre external wall box ftth

20th November, 2020 (22 Comments)

Cityfibre has today announced that popular UK broadband provider Zen Internet has just become the latest ISP to join their growing national Fibre-to-the-Premises (FTTP) network, complementing others like TalkTalk and Vodafone. Until now Zen has been focused on selling Openreach’s products to homes.

11th November, 2020 (9 Comments)

A combination of the COVID-19 lockdown in various parts of the UK, plus the release of another Call of Duty Warzone game update, a Microsoft Windows patch and the Xbox Series X console release (inc. related day 1 patches) seems to have pushed internet traffic at some broadband ISPs to a new record.

microsoft_xbox_series_x

30th October, 2020 (28 Comments)

A Censuswide survey of 2,005 UK gamers who use consoles or games online for at least 1 hour a week, which was commissioned by UK broadband ISP Zen Internet, has found that “poor internet performance” could impact the purchasing decisions of 39% who may be considering the new consoles (XBox Series X and PlayStation 5).

woman customer complaints call center vector illustration eps 10

30th October, 2020 (15 Comments)

A new survey from Broadband Genie, which used a special tool to analyse and estimate the consumer stress levels of 305,568 tweets that were aimed at major UK broadband ISPs, has revealed which providers had the most stressed customers. Overall it’s bad news for Shell Energy, but good news for Hyperoptic.

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