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Articles for Category Tag - Zen Internet

 
Gold Award Trophy Held in Hand 123RF - 166249402

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

fibre optic world globe-gigapixel

20th March, 2025 (12 Comments)

In recent months’ we’ve been reporting on how Rochdale-base ISP Zen Internet has expanded the reach of their “full fibre” (FTTP) broadband network by signing wholesale access agreements with a number of alternative network providers, such as Trooli and Freedom Fibre. But their ambitions aren’t limited to retail packages.

Vodafone-UK-Battery-Backup-Unit

14th March, 2025 (47 Comments)

Broadband, mobile and phone provider Vodafone UK has today announced that they’ve teamed up with rival ISPs BT, KCOM and Zen Internet to help bring an improved Broadband Battery Backup (BBU) device for WiFi routers to market, which is said to be capable of powering a customers broadband router (inc. digital phone/voice service) for up to 4-to-7 hours.

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Trooli engineer next to van

17th February, 2025 (8 Comments)

Rochdale-base broadband ISP Zen Internet has revealed that Trooli’s alternative full fibre network, which at the last update (July 2024) covered 370,000 homes and businesses across parts of England and Scotland, is “now available to buy” via their service after being almost fully integrated as part of last year’s wholesale agreement.

zen internet uk isp

8th February, 2025 (27 Comments)

Rochdale-based UK ISP Zen Internet appears to have Finally begun to make their long-awaited top tier Full Fibre Max package available over CityFibre’s national Fibre-to-the-Premises (FTTP) broadband network, which means you can now take symmetric speeds of 2.3Gbps for just £55 per month.

phone_voip_and_handset by 123RF ID 70258122

17th January, 2025 (39 Comments)

A new Censuswide survey conducted on behalf of broadband ISP Zen Internet, which involved 2,000 nationally representative UK consumers aged 16+, has revealed that 34% of respondents are still “unaware” of the upcoming switch from the old Public Switched Telephone Network (PSTN) to IP-based digital phone (VoIP etc.) services.

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Football player kicking ball over uk internet laptop screen

30th December, 2024 (6 Comments)

Rochdale-base broadband ISP Zen Internet has revealed that they saw their busiest ever period for network traffic on 4th December 2024, when streaming of live Premier League Football caused usage on their network to peak at 17% higher than 2023’s record and 10% above the average for a typical December evening. This was a 4% increase over their previous record high in September 2024.

Broadband-UK-speed-meter-multiple-colours

27th December, 2024 (1 Comment)

Once again, as we reach the end of 2024, it’s time for ISPreview to take our usual biannual look back to see how the broadband download and upload speeds have changed across the fastest nationally available UK fixed line ISPs, mobile network operators and Starlink (satellite) services. But this time around we’ve made a few changes.

Amazon-eero-Max-7-router

13th December, 2024 (28 Comments)

Rochdale-based UK ISP Zen Internet appears to have finally started to make their new Openreach powered 1.6Gbps broadband package available to retail customers, which follows some months after they made the new tier available at wholesale to other partners (here). But there’s still no sign of any 2Gbps packages on the CityFibre side of their network.

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zen internet uk isp

12th December, 2024 (4 Comments)

A new survey conducted by broadband ISP Zen Internet claims to have revealed that UK businesses are still “alarmingly unprepared” for the transition to IP-based digital phone (VoIP etc.) services. This is occurring with the phased shutdown of the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN).

SpeedTest Broadband Downloads

5th December, 2024 (9 Comments)

Internet benchmarking firm Opensignal has today published their “definitive” 2024 Fixed Broadband Experience report, which gauges the performance of various internet service providers across the UK and then separately across 12 of its regions (inc. Scotland, Wales and Northern Ireland). Overall, Virgin Media came top in the national scores, but the regional results are different.

Freedom-Fibre-2024-Engineer-in-pit-with-cable-PR-230524

4th November, 2024 (13 Comments)

Rochdale-base broadband ISP Zen Internet has today signed yet another wholesale deal with an alternative full fibre network, which this time will enable them to sell faster internet packages to homes and businesses by harnessing Freedom Fibre‘s 10Gbps capable Fibre-to-the-Premises (FTTP) network across the North West and West Midlands.

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AVM-FRITZBox-Broadband-Routers

21st October, 2024 (36 Comments)

Some customers of UK broadband ISP Zen Internet have complained about repeated service disconnections after their bundled FRITZ!box 7530 routers from AVM received a firmware update to the latest FRITZ!OS v8 software, which appears to have introduced an unexpected instability into the device.

2nd October, 2024 (43 Comments)

The Chief Commercial Officer (CCO) of UK broadband operator Openreach (BT), Katie Milligan, has told Richard Tang, the CEO of ISP Zen Internet, in a new interview that there are “no plans” for a third phase of “Equinox” price discounts on FTTP broadband services “at the moment“. The operator also touches on the possibility of faster speeds, like 3Gbps, among other things.

Battery image on purple background 123RF 229089037

10th September, 2024 (35 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, has written a new letter to the bosses of major broadband ISPs that calls on them to help protect vulnerable users during the switchover from analogue (PSTN) to digital (IP) phone solutions by refraining from re-starting non-voluntary migrations and offering battery backup that can last “up to” 8 hours.

B4RN-CEO-Tom-Rigg-and-Zen-Internet-CEO-Richard-Tang

2nd September, 2024 (3 Comments)

The newly appointed CEO, Tom Rigg, of rural focused full fibre (FTTP) broadband ISP B4RN has told Richard Tang, the boss of Zen Internet, in a new interview that their network now passes 27,000 premises in rural areas and is home to almost 14,000 customers. But they have no plans to “split everything off and then try and go wholesale” with the network.

Amazon-eero-Max-7-router

20th August, 2024 (34 Comments)

Rochdale-base broadband ISP Zen Internet today claims to have beaten BT (EE) to become the “first major provider” to launch a WiFi 7 (802.11be) capable router for customers on their full fibre (FTTP) packages, which reflects the outcome of their partnership with Amazon. The provider also confirmed that their first “up to” 2Gbps plans will launch this autumn.

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