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Articles for Category Tag - Zen Internet

 

26th February, 2020 (15 Comments)

Comparison site Broadband Genie has today revealed the winners of their broadband speed awards, which covers different categories across standard, superfast and ultrafast connections. Overall Hyperoptic, a full fibre (FTTP/B) ISP that serves apartment blocks, was named the fastest ISP for both downloading and uploading.

5th February, 2020 (8 Comments)

Broadband ISP Zen Internet has today announced that they’ve appointed TalkTalk’s former Commercial Director, Jon Perkins, to become their new Strategy Director. Perkins will also sit on Zen’s Executive Committee and be responsible for strategy, marketing and product.

23rd January, 2020 (7 Comments)

The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service, finds that the only two telecoms companies to have made it into the top table – mobile operators giffgaff and Tesco Mobile – have improved their ranking.

8th January, 2020 (4 Comments)

A new Censuswide survey of 1,001 SME (business) employees, which was commissioned by broadband ISP Zen Internet, has claimed that poor internet connectivity, coupled with technology issues, could be contributing to the United Kingdom’s current slump in productivity.

6th January, 2020 (0 Comments)

Trouble finding a new home broadband ISP? You’re not alone. Consumers in the UK face a bewildering choice of different providers and networks, which is only going to get worse as a growing number of new entrants enter the market. Our annual editors pick aims to highlight some of the top options for quality or affordability.

28th December, 2019 (10 Comments)

We’re finishing 2019 by taking a look back over the year to see how average broadband ISP download and upload speeds have changed across the top national fixed line and mobile operators. Overall the picture remains one of gradual improvement but the rollout of 5G and “full fibre” (FTTP) will soon change that dynamic.

10th December, 2019 (12 Comments)

A new survey of 2,001 UK adults by Censuswide, which was commissioned by broadband ISP Zen Internet, has found that 28% of respondents are concerned that too many devices using their home WiFi at once over Christmas could impact the reliability of their internet connectivity.

5th December, 2019 (7 Comments)

A spate of internet connectivity problems appears to have been striking customers of UK ISP Zen Internet since earlier this morning, which so far as we can tell currently only affects those with DSL (ADSL and FTTC / VDSL2) based broadband lines.

4th December, 2019 (9 Comments)

Rochdale-based broadband ISP Zen Internet has today announced the appointment of Georgina Lord to be the new Managing Director of their consumer facing Retail division, which forms part of the UK provider’s on-going efforts to take on the “big four” (BT, Sky Broadband, TalkTalk and Virgin Media).

21st November, 2019 (8 Comments)

A new survey by broadband ISP Zen Internet has claimed that 9.1 million UK households don’t have access to WiFi throughout their homes and the provider believes that it’s the “responsibility of the broadband industry” to ensure this is delivered. As such they’ve launched their new EveryRoom guarantee (mesh network solution).

9th November, 2019 (32 Comments)

In a new interview the founder and chairman of UK ISP Zen Internet, Richard Tang, has called for the “fibre tax” to be scrapped in order to boost “full fibre” broadband and explains some of the problems of working with smaller altnet ISPs. On top of that he also warns about the difficulties of trying to regulate internet content.

6th November, 2019 (0 Comments)

After reducing their residential broadband prices Zen Internet has today announced further price drops – varying from between 8% and 22% – across their range of small business focused packages. This mostly appears to impact their standard ADSL, “superfast” FTTC and “ultrafast” G.fast based bundles (FTTP plans are unchanged).

4th November, 2019 (13 Comments)

Rochdale-based broadband ISP and communications provider Zen Internet (since 1995) looks set to begin the next phase of their network expansion, which should help them to reach 80% of the UK. This reportedly comes after NatWest extended a £20m revolving credit facility to help fund the effort.

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11th October, 2019 (19 Comments)

PC Pro magazine has released the results of their annual 2019 awards, which saw ISP Zen Internet once again being named as the UK’s “Best Broadband Provider” for the 16th consecutive year. Meanwhile giffgaff scooped the award for “Best Mobile Data” operator. Sadly the results were not so good for the market’s biggest providers.

zen internet uk isp

4th October, 2019 (26 Comments)

Rochdale-based UK ISP Zen Internet has informed us that they’ve further reduced the standard monthly price of their FTTC (VDSL2) based Unlimited Fibre 2 (66Mbps average) broadband and phone bundle, which appears to have gone from £38.99 per month at our last check to £34.99, albeit with a £19.99 one-off activation fee.

zen internet uk isp

4th September, 2019 (7 Comments)

A new survey of 2,000 UK consumers, which was conducted by ISP Zen Internet, has claimed that almost one in five broadband users in Southampton (20%) and Glasgow (18%) are “fed up” with their ISP. As usual nearly half of the respondents in Southampton (47%) and Glasgow (46%) cited slow speeds, with reliability close behind.

zen internet uk isp

30th July, 2019 (21 Comments)

A new survey of 2,000 UK consumers, which was conducted by broadband ISP Zen Internet, has claimed that the top technical difficulties experienced at home were slow internet connections (42%), devices disconnecting from WiFi (25%), internet outages (23%), trouble setting up new devices (22%) and computer viruses (13%).

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