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Articles for Category Tag - Zen Internet

 

2nd October, 2024 (43 Comments)

The Chief Commercial Officer (CCO) of UK broadband operator Openreach (BT), Katie Milligan, has told Richard Tang, the CEO of ISP Zen Internet, in a new interview that there are “no plans” for a third phase of “Equinox” price discounts on FTTP broadband services “at the moment“. The operator also touches on the possibility of faster speeds, like 3Gbps, among other things.

Battery image on purple background 123RF 229089037

10th September, 2024 (35 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, has written a new letter to the bosses of major broadband ISPs that calls on them to help protect vulnerable users during the switchover from analogue (PSTN) to digital (IP) phone solutions by refraining from re-starting non-voluntary migrations and offering battery backup that can last “up to” 8 hours.

B4RN-CEO-Tom-Rigg-and-Zen-Internet-CEO-Richard-Tang

2nd September, 2024 (3 Comments)

The newly appointed CEO, Tom Rigg, of rural focused full fibre (FTTP) broadband ISP B4RN has told Richard Tang, the boss of Zen Internet, in a new interview that their network now passes 27,000 premises in rural areas and is home to almost 14,000 customers. But they have no plans to “split everything off and then try and go wholesale” with the network.

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20th August, 2024 (34 Comments)

Rochdale-base broadband ISP Zen Internet today claims to have beaten BT (EE) to become the “first major provider” to launch a WiFi 7 (802.11be) capable router for customers on their full fibre (FTTP) packages, which reflects the outcome of their partnership with Amazon. The provider also confirmed that their first “up to” 2Gbps plans will launch this autumn.

Trooli-engineer

15th August, 2024 (10 Comments)

Rochdale-base broadband ISP Zen Internet has today become the first national provider to sign a wholesale deal that will enable them to sell services to premises covered by alternative operator Trooli, which has deployed a Fibre-to-the-Premises (FTTP) network to cover 370,000 homes and businesses across parts of England and Scotland.

uk shadow map

2nd August, 2024 (6 Comments)

Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.

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Zzoomm-CEO-Matthew-Hare-at-Zen-Internet-Booth

26th July, 2024 (9 Comments)

The CEO of Oxfordshire-based alternative broadband provider Zzoomm, Matthew Hare, has revealed that they’re still aspiring to cover 1 million UK premises with their 2Gbps FTTP network (despite the recent move to stop new building work), but “if we can’t build it ourselves then … you have to buy it” (growing through consolidation).

Zen-Internet-CEO-Richard-Tang-and-Freedom-Fibre-CEO-Neil-McArthur

4th July, 2024 (4 Comments)

The boss of UK ISP Zen Internet, Richard Tang, has given an interesting new interview in which he’s quizzed by the CEO of Freedom Fibre, Neil McArthur, on the state of the market for alternative networks and what such operators need to do in order to attract more ISPs to their platforms.

speed metre broadband and mobile UK

24th June, 2024 (12 Comments)

Today we’re taking our usual biannual look back to see how the average UK broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs, mobile operators and Starlink (satellite) since the end of 2023. Overall, broadband speeds have continued to improve, albeit not without some surprises.

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zen internet uk isp

19th June, 2024 (13 Comments)

UK ISP Zen Internet today says they’ve become the first broadband wholesaler to offer the latest 1.2Gbps and 1.8Gbps download speed capable packages (uploads of 120Mbps) over Openreach’s Fibre-to-the-Premises (FTTP) network. But the announcement doesn’t say precisely when Zen’s own retail customers will be able to order it.

zen internet uk isp

28th May, 2024 (19 Comments)

A ruling by the Employment Tribunal has found that Rochdale-based UK broadband ISP Zen Internet acted “unfairly” when they dismissed former CEO, Paul Stobart, in March 2023. The move was followed by Zen’s original CEO and Founder, Richard Tang, being re-appointed as CEO after stepping aside in 2018.

award_reef_for_uk_broadband_isps

20th May, 2024 (1 Comment)

Consumer magazine Which? have announced that UK broadband ISP Zen Internet has been crowned the winner of their new ‘Customer Service Brand of the Year Award’ for 2024, while mobile network operator SMARTY picked up the award for ‘Utilities Brand of the Year’.

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zen internet uk isp

18th April, 2024 (21 Comments)

Some of Zen Internet’s broadband ISP customers are this afternoon being affected by a “NATIONWIDE OUTAGE“, which appears to have started at around 11:30am today and is currently still ongoing. BT also saw a small increase in complaints at around the same time, but Zen appears to be suffering from the biggest impact.

2024 Openreach engineer flying drone for house install Zen PR 090424

11th April, 2024 (32 Comments)

Over the past few years’ we’ve covered a number of examples where Openreach (BT) have deployed teams of UK drone operators to help deploy their 1.8Gbps speed Fibre-to-the-Premises (FTTP) broadband network. But in today’s case, ISP Zen Internet has documented a rather unique home installation, where airborne drones came in handy.

zen internet uk isp

5th April, 2024 (37 Comments)

Rochdale-based UK ISP Zen Internet has informed ISPreview that they’ve passed an important milestone after their broadband subscriber (circuit) base surpassed the 200,810 mark, which represents an increase of 14,810 on the total of 186,000 that was published in their last annual accounts to the end of September 2022.

golden cup broadband and telecoms award

28th March, 2024 (20 Comments)

Consumer magazine Which? has today published the results of their latest 2024 ranking of home broadband providers, which found that smaller ISPs like CommunityFibre, Zen Internet and Hyperoptic topped the table and eclipsed the biggest providers that now mostly inhabit the bottom half of the table.

Gold Award Trophy Held in Hand 123RF - 166249402

21st March, 2024 (6 Comments)

The annual Broadband Genie 2024 Awards survey has just named UK ISP YouFibre, which harnesses Netomnia’s growing full fibre network, as the “Best Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories.

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