Home » UK ISP News Archive » Article Tag: Zen Internet (277 Posts)

Articles for Category Tag - Zen Internet

Broadband ISP Zen Internet Top 225,000 UK Subscribers as Profits Jump to £3m

13th August, 2026 (10 Comments)

We’re playing late catch-up today with the latest company results for Rochdale-based ISP Zen Internet, which reveal that the venerable UK internet provider grew their broadband customer base to 225,000 at the end of Sept 2025 (up from 208k in 2024) and saw operating profit jump from £1.9m to £3m – partly fuelled by the sale of some IPv4 address blocks.

network disconnected broadband isp lan router uk 123rf

Which? Survey Criticises Virgin Media and Sky Broadband for Connectivity Woes

26th July, 2026 (10 Comments)

Consumer magazine Which? have summarised some of the results from their latest online study of UK broadband connection issues, which surveyed 5,235 people in December 2025 and January 2026. The results praised Zen Internet, while criticising Sky Broadband (inc. NOW TV) and Virgin Media for poor performance and connection problems.

Customers of UK Broadband ISP Zen Internet Face Another IP Address Switch

30th June, 2026 (23 Comments)

Rochdale-based ISP Zen Internet has recently begun notifying customers of yet another migration of Internet Protocol (IP) addresses for a small subset (under 2%) of user IPv4 allocations, which for most subscribers should only result in a brief service disruption (c.30 seconds) and possibly the need for a router reboot. But others may find it more of a pain.

Survey Claims 1 in 5 UK Sports Fans Suffered Buffering and Freezing During Live Events

15th June, 2026 (1 Comment)

A new survey of 2,000 British adults, which was commissioned by broadband ISP Zen Internet (vested interest), has claimed that one in five UK sports fans have missed key moments due to buffering and freezing while watching live sport at home, while almost half (47%) have experienced some other form of internet-related problem while watching.

Download and upload speed by CoPilot for MJ 210725

H1 2026 Study Names Top UK Fastest Mobile and Home Broadband ISPs

15th June, 2026 (3 Comments)

We’ve today published ISPreview’s first biannual study of the United Kingdom’s broadband download and upload speeds for 2026, which covers the first half of the year. The report reveals how the performance of the fastest fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since the end of 2025

Juliette Scott Senior Manager for All IP Migrations and Exchange Exit at Openreach

Openreach Says No BIG BANG in Jan 2027 When UK Analogue Phones Switch-Off

11th June, 2026 (38 Comments)

The Senior Manager for All IP Migrations and Exchange Exit at Openreach, Juliette Scott, has revealed in a new interview that 1.9 million UK lines are yet to switch to a digital alternative ahead of the closure of the old analogue phone (PSTN / WLR) service in early 2027. But for consumers who fail to switch in time, there “won’t be a big bang on 1st February 2027“.

Zen Internet Start Selling Broadband via MS3’s UK Full Fibre Network

1st June, 2026 (0 Comments)

Rochdale-based UK broadband ISP Zen Internet has confirmed that MS3’s alternative full fibre (FTTP) network, which has so far covered 215,000 premises (Ready for Service) in the North of England (mostly in Hull and Lincolnshire), is now live on their service for business and consumers after being almost fully integrated following last year’s wholesale deal (here).

Attendees at the Zen Internet Partner event

Broadband ISP Zen Internet Hails UK Demand Surge for its Fibre Hub

1st May, 2026 (6 Comments)

A year has now passed since Rochdale-based UK broadband ISP Zen Internet launched its ‘Fibre Hub’ – a platform that essentially aggregates access to a number of full fibre networks, while offering that up to their partners (e.g. other ISPs) at the wholesale level. Zen now says they’ve seen a 52% increase in monthly gross demand through The Fibre Hub over the past 12 months.

Zen Internet eero Signal - Coffee shop counter

Broadband ISP Zen Internet UK Bring eero Router to Business Plans

14th April, 2026 (8 Comments)

Rochdale-based UK ISP Zen Internet has today expanded their partnership with Amazon’s eero, which means that customers of their full fibre (FTTP) broadband offerings for small and medium-sized businesses (SME) can now also access eero’s latest mesh Wi-Fi routers.

Email Inbox Electronic Communication 123rf

Microsoft Domain Blacklist Causes Email Problems for UK ISP Zen Internet

19th March, 2026 (24 Comments)

Customers of broadband ISP Zen Internet appear to have been experiencing difficulties sending emails to Microsoft’s popular email services (Outlook / Hotmail etc.) since last week, which occurred after the software giant “blacklisted some domain servers hosted in our network“.

New Which Survey Awards Best and Worst UK Broadband ISPs for 2026

17th March, 2026 (8 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 5,235 UK members of the public (Dec 2025 to Jan 2026) about their internet providers. Once again Zen Internet came top of the pack with a customer score of 84%, while NOW TV (NOW Broadband) hit rock bottom on 54%.

Broadband ISP Zen Internet Discounts UK Prices for Openreach FTTP Packages

27th February, 2026 (23 Comments)

Rochdale-based UK ISP Zen Internet appears to have followed recent price reductions for those taking their CityFibre based full fibre (FTTP) home broadband packages (here) by doing something similar on their Openreach based packages. For example, their top 1.6Gbps package has now dropped from £65 to just £56 per month.

Broadband ISP Zen Internet Discounts CityFibre’s UK FTTP Packages UPDATE

17th February, 2026 (6 Comments)

Rochdale-based UK ISP Zen Internet appears to have recently discounted the monthly prices of their CityFibre based full fibre (FTTP) home broadband packages by between £2 to £3. For example, the provider’s top 2.3Gbps (symmetric speed) plan has fallen from £57 to £54 per month. But Zen’s Openreach based packages remain unchanged.

BT Battery Back Up BBU for SmartHub Plus Router

UK ISP BT Criticised Over Failure of Broadband Battery Backup During Power Cuts

2nd January, 2026 (74 Comments)

Broadband provider BT (EE) has been criticised by a resident of the remote Outer Hebrides (Scotland) island of Scalpay after they found that the Battery Backup (BBU) device, which the ISP provided for their internet and Digital Voice (phone) service, failed to work in two out of three recent power cuts. A bit of a problem as the house also gets no mobile signal.

Broadband ISP Zen Internet Saw UK Network Traffic Grow 21 Percent in 2025

30th December, 2025 (4 Comments)

Rochdale-based UK broadband ISP Zen Internet has this morning revealed that average network traffic across their service rose by 21% during 2025, with the highest peak of data usage being set on 11th November 2025 (22% above last year’s peak) – largely driven by live football streaming (this often dominated peak demand).

The H2 2025 Top Fastest UK Mobile and Home Broadband ISPs

30th December, 2025 (0 Comments)

ISPreview has today published our final biannual study of the United Kingdom’s broadband download and upload speeds for 2025. This reveals how the performance of the fastest nationally available fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since H1 (mid-year).

ISP Zen Internet Acquire Lit Fibre’s UK Consumer Broadband Base UPDATE

16th December, 2025 (15 Comments)

Rochdale-based broadband ISP Zen Internet has today followed their recent acquisition of Fibrehop‘s customer base (here) by announcing that they’ve also agreed to acquire Lit Fibre’s customers. This follows a decision by Lit’s Board to exit the UK internet access market, after previously selling the full fibre network they built to CityFibre.