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Articles for Category Tag - Zen Internet

 
On the table, the network cable and modem, router

11th December, 2018 (5 Comments)

After some disagreement Openreach (BT) and five major retail ISPs appear to have finally reached agreement on payments as part of Ofcom’s new automatic compensation system, which from “early 2019” will require them to compensate consumers for a total loss of fixed broadband and phone connectivity.

1st place cup broadband award

10th November, 2018 (13 Comments)

A new survey by consumer magazine Which? has named the best and worst rated 12 home broadband ISPs for customer satisfaction, which saw Zen Internet (86%) come top and Sky Broadband (47%) fall to the bottom. But the survey also warned that many people are paying over the odds by choosing to remain loyal.

consumer satisfaction broadband rating

30th October, 2018 (5 Comments)

A new survey of 7,026 broadband customers, which was conducted by consumer magazine Which? in July 2018, has examined 12 of the biggest UK home broadband ISPs and found that customers of Virgin Media were the most likely to experience problems with their service. Meanwhile subscribers to Zen Internet had the least moans.

zen internet uk isp

18th September, 2018 (24 Comments)

Rochdale-based UK ISP Zen Internet has this week become the latest provider to launch a range of residential “ultrafast broadband” packages using hybrid fibre G.fast technology, which can offer average download speeds of 145Mbps (30Mbps upload) or 300Mbps (50Mbps upload).

best uk broadband isp gold star

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

zen internet uk phone

1st September, 2018 (11 Comments)

Customers of the Rochdale-based ISP Zen Internet may like to know that a small but useful change will soon make the provider’s Caller ID feature, which is currently a chargeable add-on service that shows the incoming number on a digital handset, completely free to use. But all phone providers will have to do the same.

zen internet uk isp

22nd August, 2018 (0 Comments)

Richard Tang, the long-time CEO and founder of Rochdale-based broadband and telecoms provider Zen Internet (since 1995), has announced that he is stepping down from his role. Under the plan Richard will effectively swap jobs with Paul Stobart, the company’s current Chairman.

zen internet uk isp

11th July, 2018 (19 Comments)

Popular Rochdale-based ISP Zen Internet, which say they believe in putting “people before profits“, has this week published a new customer charter for all their residential and small business subscribers. This sets out a range of service commitments and promises to their users.

internet download and upload speed arrows

25th June, 2018 (2 Comments)

The first six months of 2018 recorded another rise in average fixed home broadband download speeds to 33.29Mbps (7.82Mbps upload) among the top 10 ISPs, which continues to be fuelled by the rising adoption of faster FTTC, FTTP and Cable lines. Average mobile data speeds also hit 18.87Mbps (5.02Mbps upload).

zen new website

13th June, 2018 (10 Comments)

Popular ISP Zen Internet will this morning launch a new website, which they claim will be a “huge improvement over the old one” by becoming simpler to understand and easier to navigate, no matter what device you’re using.

computer_internet_error

2nd April, 2018 (15 Comments)

A new survey of more than 1,900 broadband customers across 12 different ISPs has revealed how each are ranked when ordered by the top four most common service complaints (price hikes, slow speeds, connection problems and router faults).

Internet call centre uk

23rd March, 2018 (2 Comments)

A new Mystery Shopper study conducted by consumer magazine Which? has revealed that major broadband ISPs are only giving the required information about connection speeds under Ofcom’s Code of Practice (CoP) less than half (47%) of the time, with some (e.g. TalkTalk) doing worse than others.

zen internet uk isp

6th February, 2018 (6 Comments)

The owner and founder of Rochdale-based ISP Zen Internet, Richard Tang, has recently published an interesting new behind the scenes style video where he takes viewers on a tour around the broadband provider and explains some of their history.

zen internet uk isp

29th January, 2018 (10 Comments)

Rochdale-based broadband provider Zen Internet, which over the years has built itself a strong reputation in the UK ISP and telecoms industry, has set itself a new target of becoming a £100 million business within just 3 years and a £250 million business within 10 years.

Editor\'s choice uk best broadband providers

8th January, 2018 (25 Comments)

Picking a new broadband provider (ISP) for your home is far from easy. Consumers face a bombardment of confusing choices, each advertising different speeds, features, prices and network availability. On this front our aim is to simplify the options and make the process a little easier.

internet speed test uk circle

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

zen internet uk isp

6th December, 2017 (27 Comments)

Zen Internet appears to have quietly become one of the first ISPs to begin offering the new 150Mbps and 300Mbps “Full Fibre” FTTP ultrafast broadband tiers to residential consumers, which can be taken either with or without line rental and the pricing is pleasantly affordable.

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    Avg. Speed 36Mbps, Unlimited
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