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BT Recruit 165 New Staff for Contact Centre in Northern Ireland

Monday, November 25th, 2013 (3:55 pm) - Score 500
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BT has announced that it will add another 165 new jobs to their latest Belfast based ‘Flex’ contact centre, which will shortly be opening at Riverside Tower.

The UK telecoms giant currently employs over 2,300 people across Northern Ireland and this includes an additional 270 that have been added in Belfast alone since August 2012.

Apparently the new centre will employ “multi-skilled service advisors” who can work across any part of BT that requires additional resource for “short-term campaigns“.

Colm O’Neill, CEO of BT Northern Ireland, said:

Our first BT Flex centre located in BT’s Riverside Tower has been a great success and we are delighted that BT Group has chosen to expand our operation at this location to meet our growing demand for skilled and experienced advisors.”

Recruitment of advisors and managers will start before the end of November 2013 and training will start when the centre opens in the New Year.

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