Consumers interested in signing up for Tesco’s Broadband and Home Phone service might like to know that the ISP appears to be hiding a Fibre Broadband (up to 38Mbps) package under the hood of their website, which we spotted by accident while conducting one of our database update sweeps.
The seemingly new service does not show up when you visit Tesco’s Broadband site in the usual way, which generally only promotes their standard 14Mbps ADSL2+ based packages (note: these are currently being offered for free for the first 12 months of service, albeit only when you pay for the £15.40 a month line rental).
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However, tucked away on Tescos Pricing Information page, we were able to find several vague mentions of a Fibre Broadband package. After this we decided to run a google search of Tesco’s domain and found a product information page for Tesco Fibre Broadband.
Tesco Fibre Broadband
* Download speeds of up to 38Mbps
* Unlimited Downloads
* Earn Clubcard points on every bill
* Friendly UK call centre
* Inclusive Technicolor 582N Pro Wireless Router (£5 one-off delivery charge)
* Free setup on 18 month contract (£50 set-up cost if you pick a 12 month contract)
* Free Tesco Internet SecurityPRICE: £7.50 a month for the first 6 months (£15 thereafter)
We also note that the service is accompanied by a £45 one-off Activation Fee, which helps to cover the engineer installation cost. Interestingly Tesco’s existing broadband and phone bundle customers cannot currently upgrade to fibre (only those with a standalone broadband service can), although they claim to be “working on this and plan to roll it out Spring/Summer 2014“; this could possibly be due to a conflict with their current Vodafone platform (formerly C&W).
At present there’s also no mention of phone / voice calling costs on the related package, which suggests that the above price might come as part of an upgrade to one of their existing services. Tesco’s prices are due to change again around the end of this month and a new Line Rental Saver option is also expected to surface, so things should become clearer soon.
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