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ISP Tesco UK Has Prepared a Superfast FTTC Fibre Broadband Package

Friday, January 24th, 2014 (1:14 am) - Score 3,283
tesco-broadband-uk

Consumers interested in signing up for Tesco’s Broadband and Home Phone service might like to know that the ISP appears to be hiding a Fibre Broadband (up to 38Mbps) package under the hood of their website, which we spotted by accident while conducting one of our database update sweeps.

The seemingly new service does not show up when you visit Tesco’s Broadband site in the usual way, which generally only promotes their standard 14Mbps ADSL2+ based packages (note: these are currently being offered for free for the first 12 months of service, albeit only when you pay for the £15.40 a month line rental).

However, tucked away on Tescos Pricing Information page, we were able to find several vague mentions of a Fibre Broadband package. After this we decided to run a google search of Tesco’s domain and found a product information page for Tesco Fibre Broadband.

Tesco Fibre Broadband
* Download speeds of up to 38Mbps
* Unlimited Downloads
* Earn Clubcard points on every bill
* Friendly UK call centre
* Inclusive Technicolor 582N Pro Wireless Router (£5 one-off delivery charge)
* Free setup on 18 month contract (£50 set-up cost if you pick a 12 month contract)
* Free Tesco Internet Security

PRICE: £7.50 a month for the first 6 months (£15 thereafter)

We also note that the service is accompanied by a £45 one-off Activation Fee, which helps to cover the engineer installation cost. Interestingly Tesco’s existing broadband and phone bundle customers cannot currently upgrade to fibre (only those with a standalone broadband service can), although they claim to be “working on this and plan to roll it out Spring/Summer 2014“; this could possibly be due to a conflict with their current Vodafone platform (formerly C&W).

At present there’s also no mention of phone / voice calling costs on the related package, which suggests that the above price might come as part of an upgrade to one of their existing services. Tesco’s prices are due to change again around the end of this month and a new Line Rental Saver option is also expected to surface, so things should become clearer soon.

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26 Responses
  1. Avatar John says:

    Up to 38Meg FTTC? Tesco should have gone for 80/20 package!

  2. Avatar FibreFred says:

    So why so hidden, do we know? Are they wanting to protect their LLU investment?

    1. Mark Jackson Mark Jackson says:

      My guess would be that it’s a) not officially launched yet or b) only being quietly offered to existing customers.

  3. Avatar Chris Conder says:

    It isn’t fibre broadband if it comes through a phone line.

    1. Avatar FibreFred says:

      Its just a marketing term Chris, and marketeers rule apparently.

      If you trust Wikipedia http://en.wikipedia.org/wiki/Fibre_broadband will redirect to FTTX of which FTTC is part of.

      I don’t like the term myself. Its just FTTC but marketing obviously decided it didn’t have enough zip.

    2. Avatar Unknown101 says:

      People like you are so annoying, most people know its not fibre direct to their property and that its actually FTTC (which is sufficient for most peoples needs).

      Virgin call theirs fibre an we all know its not fibre directly to the premises.

      £50 connection/installation cost you think thats sufficient to dig up the pavement an garden to the property, if people think thats the case then they should get a reality check.

    3. Avatar DanielM says:

      @Unknown101

      So you are defending the practice of ISP’s calling it “Fibre”

      so essentially i could call 2G 3G and LTE “Fibre” aswell as ADSL and ADSL2+

    4. Avatar Unknown101 says:

      I really couldn’t care less what they called it all that matters is the increase in speed/quality – if your going to be that petty technically fibre to the prem isn’t full fibre still from the ONT and router the signal has to a) carried through cat5/6 b) has to be carried through wifi….

    5. Avatar George says:

      “I really couldn’t care less what they called it…”

      Which is of course why you are ranting over someone accusing it of not being fibre

      “all that matters is the increase in speed/quality…”

      Very little according to the current poll here and the prior one.

      “if your going to be that petty technically fibre to the prem isn’t full fibre still from the ONT and router the signal has to a) carried through cat5/6 b) has to be carried through wifi….”

      The only significant copper in a REAL fibre install is wires the user has in their home, how you think that is not fibre to the “PREMISE” is an enigma.

    6. Avatar Chris Evans says:

      @Unknown101: “People like you are so annoying, most people know its not fibre direct to their property and that its actually FTTC (which is sufficient for most peoples needs).

      Virgin call theirs fibre an we all know its not fibre directly to the premises.

      £50 connection/installation cost you think thats sufficient to dig up the pavement an garden to the property, if people think thats the case then they should get a reality check.”

      People like you are annoying when you do not even know how the installation works. You claim you know it’s actually just FTTC and then you go saying whether the £50 fee is enough to dig up the pavement…

      Umm… If it’s through the phone line then there’s no need to dig up the pavement? You need the reality check.

      The fee covers the engineer patching in the D-side cable into the new massive pair cable which is connected to the FTTC Cabinet; there isn’t any digging involved.

    7. Avatar FibreFred says:

      CrazyLazy & 2 stop posting and “George” appears. I wish I believed in coincidence I really do.

    8. Avatar FibreFred says:

      And ahem George

      “how you think that is not fibre to the “PREMISE” is an enigma.”

      That is the whole point, no-one is saying its Fibre to the Premise.

      Show me one single instance of a FTTC product being advertised as FTTP

      There are none

    9. Avatar George says:

      I really do not care what you believe in especially if that is a petty attempt to accuse me of being another user. Oh and yes i know FTTC is not FTTP if you had read the post i replied to you would had realised that.

    10. Avatar Unknown101 says:

      Chris, I know it’s FTTC and I know how it works I’ve been installing it for the last four years (and lately FTTP)… I’m saying how can people think paying a £50 installation fee for a “Fibre” service is going to be sufficient to install to the prem, so clearly it is FTTC regardless if of the generalisation of it being called “fibre”.

      I know let’s just call our product VDSL broadband and consumers be more confused about what they are purchasing.

      As for all the people on this site saying I think Openreach should just focus on FTTP they wouldn’t get through half of the country with all the funding and even more people complain then. Use FTTC until most of the country is complete then then for whoever it isn’t sufficient enough can get the FTTPoD (which will be available to every fed from a FTTC cabinet)….

    11. Avatar George says:

      “I know let’s just call our product VDSL broadband and consumers be more confused about what they are purchasing.”

      Why would they be any more confused understanding what VDSL over FTTC stands for? For the uninitiated they are both acronyms they would have to look up.

    12. Avatar FibreFred says:

      He didn’t suggest marketing it as FTTC if you read what he said.

    13. Avatar Unknown101 says:

      Never once said market as FTTC I said why not just market it as “Fibre” an not “VDSL” & “DOCSIS 3.1” etc. Then the consumer can use common sense as to why they are only paying about £50 installation fee and not the £1500+ for true FTTP. As I said before most consumers don’t care how they receive it, all they care is that the quality and speed of the connection is better than traditional broadband/ADSL.

    14. Avatar DanielM says:

      but the quality is exactly the same as adsl the speed is another thing. both can have similiar problems (thats why they have agressive interleaving)

    15. Avatar Unknown101 says:

      Quality is not the same, ADSL is known to have more drop outs, and I know VDSL can still work much better with just one leg of the pair (if one leg was to go faulty/HR). Yes at longer distances ADSL is better than VDSL as VDSL can only really achieve between 2-10mb/s at over 2.5-3km but you need to remember the VDSL cabinet is usually 4km closer to the end user on long lines. So for most people VDSL would give you a better quality broadband service.

      Although this will no doubt change when people are offered self install options (which is disagree with) as most people homes have substandard wiring or incorrect wiring because of DIY jobs, which will affect the quality of the service and will dramatically affect the speed.

    16. Avatar DanielM says:

      Well that depends on the line, as of now my line has been up 39 Days. with a very low error rate at 3db, as every line is different. And the line coming has 4 pairs i believe (its an old install)

    17. Avatar GNewton says:

      “It isn’t fibre broadband if it comes through a phone line.”

      I absolutely agree, there is hardly any real fibre broadbrand in the UK. You can thank Virgin Media and the ASA for this misnomer!

  4. Avatar DanielM says:

    i noticed this a few months back buried in there terms of conditions (ref fttc)

  5. Avatar adslmax says:

    2Mb upload speed. Shame.

  6. Avatar Jak Chy says:

    I thought Vodafone do not have FTTC offering in their LLU footprint. so is Tesco consuimng FTTC from BT via Vodafone?

    1. Mark Jackson Mark Jackson says:

      FTTC is only available using BT’s platform or the VULA variant but LLU networks can still save a bit of money by using their existing capacity to serve FTTC, so it could be half and half but always tricky to say with Virtual ISPs.

  7. Avatar Jak Chy says:

    Thanks Mark. did you meant BT Openreach or BT Wholesale?

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